The document discusses successful approaches to achieving business value through service-oriented architecture (SOA). It outlines the benefits of SOA such as improved flexibility, responsiveness, and cost savings. It also provides guidance on implementing SOA initiatives including selecting pilot projects, exposing legacy systems as services, and establishing governance structures.
SaaS vs BPO: Operational Considerations of the SaaS Service Delivery ModelHROAssoc
In the second session of this webinar series, we further explore how SaaS and BPO are not mutually exclusive, now from an operational perspective. A panel of practitioners and providers discuss how services stay the same or may change in different areas, potential differences in your ongoing delivery team, global design considerations, and modifications to the governance model.
Panel:
- Jill Goldstein, Global Offering Lead, Talent and HR BPO, Accenture
- Jamie McGovern, Partner - Human Capital Management, Global Business Services, IBM US
- Susan Laskey-Myers, SVP HR Solutions & Service Delivery, Thomson Reuters
Moderator: Brenda Sural, Director HR Service Delivery, Kraft Foods
SaaS vs BPO: Operational Considerations of the SaaS Service Delivery ModelHROAssoc
In the second session of this webinar series, we further explore how SaaS and BPO are not mutually exclusive, now from an operational perspective. A panel of practitioners and providers discuss how services stay the same or may change in different areas, potential differences in your ongoing delivery team, global design considerations, and modifications to the governance model.
Panel:
- Jill Goldstein, Global Offering Lead, Talent and HR BPO, Accenture
- Jamie McGovern, Partner - Human Capital Management, Global Business Services, IBM US
- Susan Laskey-Myers, SVP HR Solutions & Service Delivery, Thomson Reuters
Moderator: Brenda Sural, Director HR Service Delivery, Kraft Foods
Enterprise Architecture, SOA, and their relationships
Apply SOA to Enterprise Architecture – Service Oriented Enterprise Architecture
Service Oriented Enterprise
Service Oriented Applications and Systems
Service Oriented Infrastructure
SaaS vs BPO: Friends or Foes? -- Overview & StrategyHROAssoc
During the first webinar in this 3-part series, we compared SaaS and BPO in light of design considerations, process ownership, security & risk, and deployment approaches. We were joined by experts from ADP, AonHewitt, ISG, and NorthgateArinso, who provided a real-world perspective on how innovative service delivery models can contribute to HR transformation and deliver long-term enterprise value.
To Learn how you can put technology and process innovation to use in HR, listen to the full podcast posted at www.hroa.org/SaaSvsBPO featuring:
Panel:
• Colin Brennan, SVP of Product Management, Aon Hewitt
• Chris Schmidt, Sr. Director of Product Marketing, ADP
• Maribeth Sivak, Principal Consultant, Business Advisory Services, ISG
Moderator: Michael Custers, VP of Global Alliances & Strategic Marketing, NorthgateArinso
Lesen Sie hier die aktuelle Studie der CRIMSON Consulting Group zum Thema "Oracle SOA vs. IBM SOA" . Einschätzung der Komplexität und des Mehrwerts aus Kundensicht.
HP's vision for an integrated IT Service Portfolio ManagementHP Enterprise Italia
Le innovazioni per gestire in maniera integrata l'IT Service Portoflio Management: dal Project Porfolio Management al Service e Asset Management e Configuration Management System. Modalita' diverse per gestire la service delivery per una migliore efficenza operativa e soddisfazione degli utenti, impatto e vantaggi.
Kevin Leslie, HP EMEA Sales Director SPM
Workday provides the next generation of enterprise business services— Human Capital Management, Financial Management, and Payroll—and delivers the solutions on a Software-as-a-Service (SaaS) model. Founded by Higher Education veteran Dave Duffield and technology visionary Aneel Bhusri, Workday helps transform the administrative systems and service delivery models across Higher Education with modern, agile, and cost-effective cloud solutions.
Enterprise Architecture, SOA, and their relationships
Apply SOA to Enterprise Architecture – Service Oriented Enterprise Architecture
Service Oriented Enterprise
Service Oriented Applications and Systems
Service Oriented Infrastructure
SaaS vs BPO: Friends or Foes? -- Overview & StrategyHROAssoc
During the first webinar in this 3-part series, we compared SaaS and BPO in light of design considerations, process ownership, security & risk, and deployment approaches. We were joined by experts from ADP, AonHewitt, ISG, and NorthgateArinso, who provided a real-world perspective on how innovative service delivery models can contribute to HR transformation and deliver long-term enterprise value.
To Learn how you can put technology and process innovation to use in HR, listen to the full podcast posted at www.hroa.org/SaaSvsBPO featuring:
Panel:
• Colin Brennan, SVP of Product Management, Aon Hewitt
• Chris Schmidt, Sr. Director of Product Marketing, ADP
• Maribeth Sivak, Principal Consultant, Business Advisory Services, ISG
Moderator: Michael Custers, VP of Global Alliances & Strategic Marketing, NorthgateArinso
Lesen Sie hier die aktuelle Studie der CRIMSON Consulting Group zum Thema "Oracle SOA vs. IBM SOA" . Einschätzung der Komplexität und des Mehrwerts aus Kundensicht.
HP's vision for an integrated IT Service Portfolio ManagementHP Enterprise Italia
Le innovazioni per gestire in maniera integrata l'IT Service Portoflio Management: dal Project Porfolio Management al Service e Asset Management e Configuration Management System. Modalita' diverse per gestire la service delivery per una migliore efficenza operativa e soddisfazione degli utenti, impatto e vantaggi.
Kevin Leslie, HP EMEA Sales Director SPM
Workday provides the next generation of enterprise business services— Human Capital Management, Financial Management, and Payroll—and delivers the solutions on a Software-as-a-Service (SaaS) model. Founded by Higher Education veteran Dave Duffield and technology visionary Aneel Bhusri, Workday helps transform the administrative systems and service delivery models across Higher Education with modern, agile, and cost-effective cloud solutions.
Notre vision de l'adoption et de la diffusion de l'agilité dans l'entreprise. Pourquoi les outils Atlassian nous aident à supporter nos activités d'accompagnement.
It is difficult to overstate the importance of governance to SOA initiatives, whether in the context of service governance (i.e. governing the lifecycle of services from creation through deployment) or the broader issues of IT governance (commonly defined as specifying the decision rights and accountability framework to encourage desirable behavior in the use of IT). This session presents a holistic discussion of governance with SOA. It outlines the key policies that organizations should consider with regards to finance, portfolios, operations, architecture, technology, projects and people. It will also outline six successful steps to governance with SOA, as part of the decisions, processes and policies that contribute to successful business and SOA objectives. The presenters will address, how as part of the execution of an SOA strategy, organizations should put together a SOA Roadmap. Also discussed is how organizations need to govern the execution of the SOA Roadmap to ensure delivery of all SOA and business objectives.
The promises of Service Oriented Enterprise Architecture include greater business agility, improved application integration at reduced cost, and the holy grail of aligning IT initiatives with business objectives. Achieving these goals requires organizations to approach SOA from an Enterprise Architecture perspective. Although existing EA processes and tools can be adapted to facilitate SOA, a new approach is gaining wider acceptance as being especially suited to this task.
Capability Modeling focuses on the things that business units can do instead of how they do them. There is a direct corollary to the best practices of service design, where the focus of analysis is on what a service does instead of how it is implemented. Business Capabilities can be described in terms that the business is familiar with, and then mapped directly to services implemented by systems supported by the IT organization.
This presentation covers the basics of Capability Modeling and how this important technique can be used by Enterprise Architects to facilitate an SOA adoption program.
10 Steps to Simplify and Improve Service-Oriented Architecture GovernancePerficient, Inc.
Even after engaging in years of SOA efforts, many companies still suffer from SOA governance problems including funding issues, process inefficiencies, and operational problems.
Too many companies look to software to solve their SOA governance issues when SOA governance is more about people and process than technology.
Join Perficient to examine the 10 steps to improved SOA governance:
1. Align SOA projects with business goals
2. Develop a collaborative organization for SOA governance
3. Define organizational roles and responsibilities
4. Establish the SOA lifecycle process and policies
5. Adjust your software development lifecycle for SOA
6. Define SOA foundational standards
7. Define run-time processes
8. Determine the role of technology in your governance processes
9. Establish SOA measurements and monitoring techniques
10. Evolve and improve SOA governance over time
We will also take a pragmatic look at SOA governance to help you:
• Understand SOA Governance best practices
• Identify gaps in your SOA Governance processes
• Define next steps to improve SOA Governance
Cloud Computing Model with Service Oriented ArchitectureYan Zhao
This presentation will discuss cloud computing from the evolution of service orientation point of view. It will discuss cloud computing models, the prior-arts, and the evolution path in federal government from Federal Enterprise Architecture, Service Oriented Architecture (SOA), and Service Oriented Infrastructure (SOI) or Federal Infrastructure Optimization Initiative, to Cloud Computing. It will also discuss the current trend of the new generation IT operating model, as well as the related business impact. While cloud computing is contributing to the enterprise evolution towards service orientation and shared services, appropriate business management and operation mechanisms must be in place in order to practice successfully, e.g. suitable business models, service models, service structure, funding models, operation models, operation structure, as well as lifecycle and governance. This presentation intends to provide a holistic view for the cloud computing evolution and shared service adoption in Federal Government.
34. Platform Independent Model BPE Gateway BRE Usage Business Services (ESB) Process Store Rule Base Auth System Application Workers, Business Managers, Business Architects Templates Templates Development Tools Admin BRE
35.
36. Interoperability Maturity Components Services Business Processes Business Rules Simplify business process flows Dynamic business processes Flow oriented around operating business processes Degree of freedom between function and coordination flow achieved Flow, rule, and function intertwined and not exposed
37. SOA Development Process Capture Business Process Analyze Business Process Interaction Development Design, Assemble Process Identify Necessary Services Deploy Process Implement Custom Services Design Services Deploy Services Execute Business Process Continuous Verification Change & Configuration Mgt Expose Legacy Services Identify Legacy System Acquire Services ~~~~~~~~~~~~~~WBM~~ ~~~~~~~~~~~~~~WID~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~RSA(RAD)~~ Business Activity Management (BAM) Business Process Definition
38. Integration Developer Business Modeler Software Architect Process Server Application Server Business Monitor Functional Tester Performance Tester Requisite Pro Publishing Server Method Composer Services Development Services Orchestration Services Definition SOA Guidance
57. Envisioned CBP BPC Cumulative Plan 2005 S1 2 2006 2007 2008 S1 S2 R4 M1 =2 =4 =9 =25 40 S1 S2 R4 M1 =2 =4 =9 =25 55 M2 # of Business Process Flows =15 All
58.
59.
60.
61.
62.
Editor's Notes
This presentation provides a high-level overview of the motivations and technology behind service-oriented architecture.
What I would like you to know about SOA and why it is so very important.
Most companies of any size outsource portions of their business functions to qualified suppliers. Overall product and service quality depends on the aggregated qualities of all parties involved. The elimination of gaps, errors and omissions and just plain old inefficiencies in performing the operations of the business is becoming a vital success factor in the midst of increased competitiveness. Technologies exist today to monitor and measure business process performance, so that it can become improved and ultimately optimized. Many businesses are obliged to demonstrate regulatory compliance and business activity monitoring (BAM) can help greatly in this regard.
The operations and offerings of the business keep constantly changing, but IT systems can barely catch up. Many organizations keep on re-implementing the same old systems using new programming languages and technologies. This usually does not result in any degree of operational improvement, however. Developing new systems and capabilities takes time and can be risky to undertake. The competitive edge that any market opportunity may present may be lost while waiting for IT systems to be put in-place. Many have caught on to the fact that there is a rich vendor market for commercial, off-the-shelf software (COTS), that can solve some of the known challenges. How can we integrate COTS and still have control over our IT applications?
We need to blend lines of business with IT to get the value of both over time.
A service-oriented architecture defines interfaces as gateways to business IT capabilities. Services are abstractions of interfaces that unite service consumers with service providers. We have seen this before with other technologies, such as CORBA. CORBA was platform and language-neutral and continues to have great industry support. Many implementations of CORBA failed to realize its promised benefits. There have been lessons learned. As we will see, there are enabling technologies for SOA that when used properly, can be leveraged to produce successful outcomes.
Courtesy IBM
Courtesy IBM
Courtesy of BEA Systems Service-oriented Architecture government systems event held in May 2005.
Could be internal as well as external systems and sometimes both are selected as worthy projects to be implemented in parallel.
Key Tenets of Service-oriented Development of Applications (SODA) - Gartner
A graphical model depicting the layers and partitions of a platform-independent end-state architecture that makes SOA all happen.
This would be a great state for any enterprise to be in right now.
This topic is not only structural regarding technology, but also in terms of SOA maturity. We are presently at the component development level as an industry.
This is a very high-level and simple process that nicely ties everything together: services development and deployment, business process development and deployment, and business process execution. There are several IBM tools that constitute and integrated approach towards making this all happen. They are: WebSphere Business Modeler (WBM), WebSphere Integration Developer (WID), and Rational Software Modeler/Architect/Application Developer (RSA(RAD)). It is important to understand the role of each tool and how they all work as an ensemble to make services-oriented architectures realizable.
This ties together the use of many other IBM tools and also includes a high-level abstraction of the run-time processing elements that make services-oriented architecture happen. Most importantly, the Business Modeler and Integration Developer are very model-driven. All or most of the code is generated, and it has been hardened and tested over the years. Any custom application or component can also become model-driven using Software Architect. There are visual debuggers available that let you set breakpoints, inspect variables, and step-through your application. It is an opportunity to get out of the character and line-based practice of coding that has existed for a very long time. IBM has already provided knowledge that can be used on first SOA projects via the Rational Method Composer. This tool can be used to add more informative, enterprise, and project-specific knowledge needed to implement SOA across the enterprise. It is great since this knowledge is accessible from everyone’s desktop
A graphical model depicting the relevance and significance of modeling and designing services and business processes visually, then deploying, running, debugging, and measuring them. At some point, composite applications are assembled visually from suite of available services. The resulting application is deployed and tested, comes into operation, and business process results become analyzed. This really emphasizes the benefits of visual modeling.
A visual representation of a business process (WebSphere Business Modeler). I would like to emphasize that while we are looking at a very simple business process. Business process modeling consists of many pieces that come together to completely and succinctly provide its definition. 1. Business processes: business events, business results 2. Resources needed for activities: bulk resources, human resources, computing resources, etc. 3. Organizations: organization structure, roles for given human resources, resource availabilities/schedules, etc. 4. Physical locations 5. Business data When defined at sufficient levels, such business processes can be simulated and the results used to refine this model. There are many statistical functions that are available to define wait-times, durations, etc.
Capturing key performance indicators and situation events for a business process (WebSphere Business Modeler). Not only can key performance indicators be defined, but WBM enables the definition of business events that when placed in the run-time environment will become collected as business process actually execute.
A visual model of a designed business process (WebSphere Integration Developer). Business processes defined using the WPC can be directly imported into the WID. The WID generates the receive and send “framework” necessary to set-up the process for its implementation.
A visual model (Assembly Diagram) of services connected to business process (WebSphere Integration Developer). The assembly diagram is a great visualization, since it provides an abstraction between what needs to be done during the execution of a business process and the implementation resources that realize it. This screen capture shows the key abstractions that hold: the business process itself, some human-related tasks, an invocation of a web service to perform an activity, the evaluation of a business rule set, and some Java snippets. All of these resources are used to implement the business process.
The WID support the definition of rule templates that are subsequently used to define actual business rules. It is important to note that the rules can be defined by the business once templates are available.
The Rational Application Developer (RAD) product does in fact, support the definition, development, deployment, test, and documentation of web services.
This depicts one of the many dialogs that enable the fast development of web services (RAD).
It is important to note that there are visual editors to define web services. These will generate the WSDL XML for you. This allows service developers to focus on the service itself instead of low-level XML WSDL syntax.
A visual model of services interface [in WSDL] (Rational Software Architect).
Requirements traceability is achieved through the use of Requisite Pro integration with RSM/RSA. Access to any Requisite Pro project is available by opening the Requirements perspective in RSM/RSA.
This screen shot depicts the Requirements Browser, a UML deployment diagram, and the traceability between a UML element and requirements.
Implementation for service [in Java] (Rational Software Architect).
The Rational Method composer delivers SOA knowledge directly to everyone’s desktop. IBM has already encoded its lessons learned from implementing their own SOA initiatives into this product. Use RMC to create your own, relevant knowledge.