This document discusses the capabilities and importance of social media. It notes that social media allows for photo sharing, video sharing, tagging, blogging, microblogging, and interacting with others through activities like friending, lending, voting, and trending. The document contrasts older concepts of the internet with today's more social internet defined by user participation and influence over brands through interpretation and discussion. It introduces Campbell-Ewald's social media group and their role in listening, tracking, trending and recommending strategies in response to topics spreading through social networks.