SlideShare a Scribd company logo
“SOCIAL MEDIA FOR PR”
WORKSHOP
2019 TACVB
MARKETING SYMPOSIUM
P R O J E C T S
F O U R 5 0 - M I N U T E S E S S I O N S
1 P M – 3 P M
B R E A K
3 3 0 P M – 5 3 0 P M
TODAY’S AGENDA
TODAY’S
AGENDA
“A RISING TIDE
LIFTS ALL BOATS.”
LET’S GET TO KNOW
EACH OTHER…
GATHAN D. BORDEN
GBORDEN@VISITLEX.COM
@GATHANDBORDEN
INTRODUCTIONS
- JOB TITLE
- ROLES & RESPONSIBILITIES
- ORGANIZATION STAFF SIZE
5 MINUTES…
WHAT IS ONE THING
THAT YOU WANT TO DISCUSS
OR
MAKE SURE WE COVER
IN TODAY’S WORKSHOP?
CURRENT STATE
OF TRAVEL 2019
TRAVEL AUDIENCE IS BECOMING
MORE MOBILE
SHIFT FROM MULTI-DEVICE
SEARCHING TO MOBILE ONLY DEVICE
SEARCHES
MORE MINUTES SPENT ON MOBILE
DEVICES ENGAGING IN TRAVEL
CONTENT
SOCIAL MEDIA + FAMILY/FRIENDS
INSPIRE TRAVEL
57% OF U.S. TRAVELERS FEEL THAT
BRANDS SHOULD TAILOR THEIR
INFORMATION BASED ON
PERSONAL PREFERENCES OR PAST
BEHAVIORS
DESTINATION MARKETING IS
NOW ABOUT CONTENT AND
PERSONALIZATION.
P U B L I C R E L AT I O N S
TRUE PR ROLES
NO LONGER EXIST IN
DESTINATION MARKETING
ORGANIZATIONS.
M a r k e t i n g
O w n e d M e d i a
W e b s i t e ( s )
S o c i a l m e d i a
c h a n n e l s
E a r n e d M e d i a
P u b l i c r e l a t i o n s
e f f o r t s
S o c i a l m e d i a
s h a r e s
P a i d M e d i a
A d v e r t i s i n g
I n f l u e n c e r s
WHERE IS YOUR PUBLIC RELATIONS
STRATEGY?
EARNED MEDIA
IS THE FOUNDATION
OF CONTENT CREATION.
SOCIAL MEDIA
69% OF ALL ADULTS IN THE US USE
AT LEAST ONE SOCIAL MEDIA SITE
88% OF ALL ADULTS AGED 18-29
IN THE US ARE ON SOCIAL MEDIA
2.13 BILLION PEOPLE USE FACEBOOK
EACH MONTH
330 MILLION PEOPLE USE TWITTER
MONTHLY
800 MILLION PEOPLE USE
INSTAGRAM MONTHLY
80% OF INSTAGRAM USERS
FOLLOW A BUSINESS ACCOUNT
86% OF YOUTUBE USERS WATCH
VIDEOS TO LEARN SOMETHING NEW
VIDEO TRAFFIC IS EXPECTED TO
INCREASE TO 82% BY 2021
USE OF LIVE VIDEO WILL INCREASE
15-FOLD BY 2021
CONTENT IS KING.
DISTRIBUTION IS QUEEN.
WHERE IS YOUR SOCIAL MEDIA
EDITORIAL CALENDAR?
TASK
CRAFT A SOCIAL MEDIA CALENDAR.
Facebook
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2
Beyond Grits Brewgrass Trail
Indian
Motorcycle
Tim McGraw and
Faith Hill Concert
Soul 2 Soul 2018
3 4 5 6 7 8 9
Horse Capital of
the World
Bourbon Beyond Grits Opportunistic Bourbon
Horse Capital of
the World
Beyond Grits
Lexington
Legends VS.
Augusta
Greenjackets
Kentucky Horse
Park Run/ Walk
club
Belmont Stakes
10 11 12 13 14 15 16
Horse Capital of
the World
Brewgrass Trail Bourbon Opportunistic Bourbon Opportunistic
Horse Capital of
the World
Kentucky Bourbon
Affair (Four Roses) 
Kentucky Horse
Park Run/ Walk
club
Flag Day
Country Heir,
Hunter Jumper
ShowCountry
Heir, Hunter
Jumper Show
National Bourbon
Day
17 18 19 20 21 22 23
Beyond Grits
Horse Capital of
the World
Opportunistic
Horse Capital of
the World
Bourbon Opportunistic Brewgrass Trail
Father's Day
Kentucky Horse
Park Run/ Walk
Club
Kentucky Pro
Football  Hall of
Fame Induction
Woodford
Reserve Bourbon 
Academy
Pappy for your
pappy (Buffalo
Trace)
Country Heir,
Hunter Jumper
ShowCountry
Heir, Hunter
Jumper Show
24 25 26 27 28 29 30
Horse Capital of
the World
Horse Capital of
the World
Opportunistic Brewgrass Trail Opportunistic Bourbon Brewgrass Trail
MidSouth Pony
Club Horse Trials
Kentucky Horse
Park Run/ Walk
club
Pride Festival
Horse Capital of
the World
29%
Opportunistic 32%
Bourbon 13%
Beyond Grits 13%
Brewgrass Trail 13%
Onward to Damascus
Onward to Damascus
Onward to Damascus
Onward to Damascus
Onward to Damascus
Medal, Memories & Milestones: Great Moments in American Show
Lexington Legends VS. Colombia Fireflies
Festival of the Bluegrass
Country Heir, Hunter Jumper Show
Kentucky Horse Park Youth Riding Camp
Kentucky Horse Park Youth Riding Camp
Country Heir, Hunter Jumper Show
Lexington Legends VS. Columbia Fireflies
Silverama Arabian Championship 
Kentucky Bourbon Affair (Four Roses) 
Derby, Horse Park, Horse Farms, Horse News, Horse Shows
Whisky Wednesday, Distilleries, Bourbon News, Bourbon
Bars
Food shots, Restaurant News, Exterior Shots of Restaurants,
National Food Holidays
Trending/ Seasonality, Arts&Culture, Exhibition Openings,
Live Video/ Instagram Stories
Trail Videos, Curated Content, Brewery Spotlights, Reviews
of Lexington Breweries from sites like Beer Advocate.
June 2018
Medal, Memories & Milestones: Great Moments in American Show
Medal, Memories & Milestones: Great Moments in American Show
Medal, Memories & Milestones: Great Moments in American Show
Medal, Memories & Milestones: Great Moments in American Show
Lexington Legends VS. Augusta
Greenjackets 
Bluegrass BBQ Festival
Lexington Rodeo
Lexington Legends VS Charleston Riverdogs
Kentucky Horse Park Youth Riding Camp
Kentucky Horse Park Youth Riding Camp
MidSouth Pony Club Horse Trials
SOCIAL MEDIA
KPIs
R.E.L.C.
R
E
L
C
= REACH
= ENGAGEMENT
= LEADS
= CONVERSIONS
LET’S TAKE A
10-MINUTE BREAK
“COMING TOGETHER
IS A BEGINNING.
KEEPING TOGETHER
IS PROGRESS.
WORKING TOGETHER
IS SUCCESS.”
EARNED MEDIA
IS THE FOUNDATION
OF CONTENT CREATION.
CONTENT IS KING.
DISTRIBUTION IS QUEEN.
DISCUSSION
WHAT DO YOU DO
ONCE YOUR STORY IS PLACED?
TASK
CRAFT A CONTENT CALENDAR.
“10 DESTINATIONS TO VISIT IN 2019”
“A BRAND IS NO LONGER
WHAT WE TELL
THE CONSUMER IT IS –
IT IS WHAT THE CONSUMERS
TELL EACH OTHER WHAT IT IS.”
LET’S TAKE
ANOTHER BREAK…
BE BACK AT 330PM
EARNED MEDIA
IS THE FOUNDATION
OF CONTENT CREATION.
CONTENT IS KING.
DISTRIBUTION IS QUEEN.
“A BRAND IS NO LONGER
WHAT WE TELL
THE CONSUMER IT IS –
IT IS WHAT THE CONSUMERS
TELL EACH OTHER WHAT IT IS.”
DISCUSSION
WHO IS WORKING
WITH INFLUENCERS?
HOW ARE YOU WORKING
WITH INFLUENCERS?
PURPOSE
Sharethelex.comisasourceofinspirationfortravelers.Itspurposeistofirst capturecuriositythroughengagingcontent to
makevisitorsconsiderLexingtonasatravel destination.Onceengagedonthesite,visitorswill explorecontent that alignswith
theirinterests,whileguidingthemtowardsa“planning” mindset.Content onsharethelex.comisdividedintotwotypes:
Guides:Content centeredaroundatheme—bourbondistilleries,horsecountry,outdooractivities,etc.Guidesaremeant to
makeit easytoplanatrip,highlightingthebest attractions,givingtipsandrelevant backgroundinformation.
Articles:Interestingstoriesthat connect totheLexingtonexperience.Articlesshouldbewritteninthestyleoffeature
journalism—tellingthestoriesofpeople,placesoreventsthat will pull thereaderintoexploringtherest ofthesite.This
document isspecificallymeant toinformthecreationofnewarticlestoaddtothesite.
ARTI CLE CONTENT FI LTER
— Doesit tell astorythat appealstopotential visitors?
— Doesit spotlight Lexingtonorexperiencesthat areuniquetoLexington?
— Doesit makethereaderwant tolearnmoreabout atopic?
— Doesit featurekeywordsthat will belikelytoappearinrelevant searches?
— Doesit alignwiththevoiceoftheVisitLEXbrand?
WORD COUNT
400-800words
PHOTOGRAPHY GUI DELI NES
— Provideat least 5photos(mostlyhorizontal but will alsoneedvertical)
— Usenatural daylight ifpossibleandavoidhardshadows
— Crop16:9ratioandhaveminimumwidthof2000pxwide
— Label eachphotowith:Location,Subject(s)name,Nameofdish,drink,event,etc.
— Ifpossible,takephotosofspecificthingsmentionedinguide/articleandprovideabriefphotocaption
— Pleaseincludeaheadshot andbio
— Post-processingimages:pleaselimit over-processingofcolor,andclippingofblacks
SH AR E TH E L E X.CO M
NE W AR TI CL E GUI D E L I NE S
TEAM PROJECT
CRAFT A MARKETING PLAN
USING PUBLIC RELATIONS,
SOCIAL MEDIA, CONTENT CREATION
AND INFLUENCERS
LET’S TAKE A
10-MINUTE BREAK
CLASS PROJECT
CRAFT A MARKETING PLAN
USING PUBLIC RELATIONS,
SOCIAL MEDIA, CONTENT CREATION
AND INFLUENCERS
RECAP
TRAVEL AUDIENCE IS BECOMING
MORE MOBILE
SHIFT FROM MULTI-DEVICE
SEARCHING TO MOBILE ONLY DEVICE
SEARCHES
MORE MINUTES SPENT ON MOBILE
DEVICES ENGAGING IN TRAVEL
CONTENT
CONTENT IS KING.
DISTRIBUTION IS QUEEN.
EARNED MEDIA
IS THE FOUNDATION
OF CONTENT CREATION.
“A BRAND IS NO LONGER
WHAT WE TELL
THE CONSUMER IT IS –
IT IS WHAT THE CONSUMERS
TELL EACH OTHER WHAT IT IS.”
DISCUSSIONS
Q&A
GATHAN D. BORDEN
GBORDEN@VISITLEX.COM
@GATHANDBORDEN

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"Social Media for PR"

  • 1. “SOCIAL MEDIA FOR PR” WORKSHOP 2019 TACVB MARKETING SYMPOSIUM
  • 2. P R O J E C T S F O U R 5 0 - M I N U T E S E S S I O N S 1 P M – 3 P M B R E A K 3 3 0 P M – 5 3 0 P M TODAY’S AGENDA TODAY’S AGENDA
  • 3. “A RISING TIDE LIFTS ALL BOATS.”
  • 4. LET’S GET TO KNOW EACH OTHER…
  • 6. INTRODUCTIONS - JOB TITLE - ROLES & RESPONSIBILITIES - ORGANIZATION STAFF SIZE
  • 7. 5 MINUTES… WHAT IS ONE THING THAT YOU WANT TO DISCUSS OR MAKE SURE WE COVER IN TODAY’S WORKSHOP?
  • 9. TRAVEL AUDIENCE IS BECOMING MORE MOBILE SHIFT FROM MULTI-DEVICE SEARCHING TO MOBILE ONLY DEVICE SEARCHES MORE MINUTES SPENT ON MOBILE DEVICES ENGAGING IN TRAVEL CONTENT
  • 10. SOCIAL MEDIA + FAMILY/FRIENDS INSPIRE TRAVEL 57% OF U.S. TRAVELERS FEEL THAT BRANDS SHOULD TAILOR THEIR INFORMATION BASED ON PERSONAL PREFERENCES OR PAST BEHAVIORS
  • 11. DESTINATION MARKETING IS NOW ABOUT CONTENT AND PERSONALIZATION.
  • 12. P U B L I C R E L AT I O N S
  • 13. TRUE PR ROLES NO LONGER EXIST IN DESTINATION MARKETING ORGANIZATIONS.
  • 14. M a r k e t i n g O w n e d M e d i a W e b s i t e ( s ) S o c i a l m e d i a c h a n n e l s E a r n e d M e d i a P u b l i c r e l a t i o n s e f f o r t s S o c i a l m e d i a s h a r e s P a i d M e d i a A d v e r t i s i n g I n f l u e n c e r s
  • 15. WHERE IS YOUR PUBLIC RELATIONS STRATEGY?
  • 16.
  • 17. EARNED MEDIA IS THE FOUNDATION OF CONTENT CREATION.
  • 19. 69% OF ALL ADULTS IN THE US USE AT LEAST ONE SOCIAL MEDIA SITE 88% OF ALL ADULTS AGED 18-29 IN THE US ARE ON SOCIAL MEDIA
  • 20. 2.13 BILLION PEOPLE USE FACEBOOK EACH MONTH 330 MILLION PEOPLE USE TWITTER MONTHLY
  • 21. 800 MILLION PEOPLE USE INSTAGRAM MONTHLY 80% OF INSTAGRAM USERS FOLLOW A BUSINESS ACCOUNT
  • 22. 86% OF YOUTUBE USERS WATCH VIDEOS TO LEARN SOMETHING NEW VIDEO TRAFFIC IS EXPECTED TO INCREASE TO 82% BY 2021 USE OF LIVE VIDEO WILL INCREASE 15-FOLD BY 2021
  • 24. WHERE IS YOUR SOCIAL MEDIA EDITORIAL CALENDAR?
  • 25. TASK CRAFT A SOCIAL MEDIA CALENDAR.
  • 26. Facebook Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 Beyond Grits Brewgrass Trail Indian Motorcycle Tim McGraw and Faith Hill Concert Soul 2 Soul 2018 3 4 5 6 7 8 9 Horse Capital of the World Bourbon Beyond Grits Opportunistic Bourbon Horse Capital of the World Beyond Grits Lexington Legends VS. Augusta Greenjackets Kentucky Horse Park Run/ Walk club Belmont Stakes 10 11 12 13 14 15 16 Horse Capital of the World Brewgrass Trail Bourbon Opportunistic Bourbon Opportunistic Horse Capital of the World Kentucky Bourbon Affair (Four Roses)  Kentucky Horse Park Run/ Walk club Flag Day Country Heir, Hunter Jumper ShowCountry Heir, Hunter Jumper Show National Bourbon Day 17 18 19 20 21 22 23 Beyond Grits Horse Capital of the World Opportunistic Horse Capital of the World Bourbon Opportunistic Brewgrass Trail Father's Day Kentucky Horse Park Run/ Walk Club Kentucky Pro Football  Hall of Fame Induction Woodford Reserve Bourbon  Academy Pappy for your pappy (Buffalo Trace) Country Heir, Hunter Jumper ShowCountry Heir, Hunter Jumper Show 24 25 26 27 28 29 30 Horse Capital of the World Horse Capital of the World Opportunistic Brewgrass Trail Opportunistic Bourbon Brewgrass Trail MidSouth Pony Club Horse Trials Kentucky Horse Park Run/ Walk club Pride Festival Horse Capital of the World 29% Opportunistic 32% Bourbon 13% Beyond Grits 13% Brewgrass Trail 13% Onward to Damascus Onward to Damascus Onward to Damascus Onward to Damascus Onward to Damascus Medal, Memories & Milestones: Great Moments in American Show Lexington Legends VS. Colombia Fireflies Festival of the Bluegrass Country Heir, Hunter Jumper Show Kentucky Horse Park Youth Riding Camp Kentucky Horse Park Youth Riding Camp Country Heir, Hunter Jumper Show Lexington Legends VS. Columbia Fireflies Silverama Arabian Championship  Kentucky Bourbon Affair (Four Roses)  Derby, Horse Park, Horse Farms, Horse News, Horse Shows Whisky Wednesday, Distilleries, Bourbon News, Bourbon Bars Food shots, Restaurant News, Exterior Shots of Restaurants, National Food Holidays Trending/ Seasonality, Arts&Culture, Exhibition Openings, Live Video/ Instagram Stories Trail Videos, Curated Content, Brewery Spotlights, Reviews of Lexington Breweries from sites like Beer Advocate. June 2018 Medal, Memories & Milestones: Great Moments in American Show Medal, Memories & Milestones: Great Moments in American Show Medal, Memories & Milestones: Great Moments in American Show Medal, Memories & Milestones: Great Moments in American Show Lexington Legends VS. Augusta Greenjackets  Bluegrass BBQ Festival Lexington Rodeo Lexington Legends VS Charleston Riverdogs Kentucky Horse Park Youth Riding Camp Kentucky Horse Park Youth Riding Camp MidSouth Pony Club Horse Trials
  • 27.
  • 28.
  • 31. R E L C = REACH = ENGAGEMENT = LEADS = CONVERSIONS
  • 33. “COMING TOGETHER IS A BEGINNING. KEEPING TOGETHER IS PROGRESS. WORKING TOGETHER IS SUCCESS.”
  • 34. EARNED MEDIA IS THE FOUNDATION OF CONTENT CREATION.
  • 36. DISCUSSION WHAT DO YOU DO ONCE YOUR STORY IS PLACED?
  • 37. TASK CRAFT A CONTENT CALENDAR. “10 DESTINATIONS TO VISIT IN 2019”
  • 38. “A BRAND IS NO LONGER WHAT WE TELL THE CONSUMER IT IS – IT IS WHAT THE CONSUMERS TELL EACH OTHER WHAT IT IS.”
  • 40. EARNED MEDIA IS THE FOUNDATION OF CONTENT CREATION.
  • 42. “A BRAND IS NO LONGER WHAT WE TELL THE CONSUMER IT IS – IT IS WHAT THE CONSUMERS TELL EACH OTHER WHAT IT IS.”
  • 43. DISCUSSION WHO IS WORKING WITH INFLUENCERS? HOW ARE YOU WORKING WITH INFLUENCERS?
  • 44.
  • 45. PURPOSE Sharethelex.comisasourceofinspirationfortravelers.Itspurposeistofirst capturecuriositythroughengagingcontent to makevisitorsconsiderLexingtonasatravel destination.Onceengagedonthesite,visitorswill explorecontent that alignswith theirinterests,whileguidingthemtowardsa“planning” mindset.Content onsharethelex.comisdividedintotwotypes: Guides:Content centeredaroundatheme—bourbondistilleries,horsecountry,outdooractivities,etc.Guidesaremeant to makeit easytoplanatrip,highlightingthebest attractions,givingtipsandrelevant backgroundinformation. Articles:Interestingstoriesthat connect totheLexingtonexperience.Articlesshouldbewritteninthestyleoffeature journalism—tellingthestoriesofpeople,placesoreventsthat will pull thereaderintoexploringtherest ofthesite.This document isspecificallymeant toinformthecreationofnewarticlestoaddtothesite. ARTI CLE CONTENT FI LTER — Doesit tell astorythat appealstopotential visitors? — Doesit spotlight Lexingtonorexperiencesthat areuniquetoLexington? — Doesit makethereaderwant tolearnmoreabout atopic? — Doesit featurekeywordsthat will belikelytoappearinrelevant searches? — Doesit alignwiththevoiceoftheVisitLEXbrand? WORD COUNT 400-800words PHOTOGRAPHY GUI DELI NES — Provideat least 5photos(mostlyhorizontal but will alsoneedvertical) — Usenatural daylight ifpossibleandavoidhardshadows — Crop16:9ratioandhaveminimumwidthof2000pxwide — Label eachphotowith:Location,Subject(s)name,Nameofdish,drink,event,etc. — Ifpossible,takephotosofspecificthingsmentionedinguide/articleandprovideabriefphotocaption — Pleaseincludeaheadshot andbio — Post-processingimages:pleaselimit over-processingofcolor,andclippingofblacks SH AR E TH E L E X.CO M NE W AR TI CL E GUI D E L I NE S
  • 47. CRAFT A MARKETING PLAN USING PUBLIC RELATIONS, SOCIAL MEDIA, CONTENT CREATION AND INFLUENCERS
  • 50. CRAFT A MARKETING PLAN USING PUBLIC RELATIONS, SOCIAL MEDIA, CONTENT CREATION AND INFLUENCERS
  • 51. RECAP
  • 52. TRAVEL AUDIENCE IS BECOMING MORE MOBILE SHIFT FROM MULTI-DEVICE SEARCHING TO MOBILE ONLY DEVICE SEARCHES MORE MINUTES SPENT ON MOBILE DEVICES ENGAGING IN TRAVEL CONTENT
  • 54. EARNED MEDIA IS THE FOUNDATION OF CONTENT CREATION.
  • 55. “A BRAND IS NO LONGER WHAT WE TELL THE CONSUMER IT IS – IT IS WHAT THE CONSUMERS TELL EACH OTHER WHAT IT IS.”

Editor's Notes

  1. Let’s make sure we are all on the same page, and know the same information about each other and the industry
  2. The importance of connections at conferences and in our industry
  3. We’re going to start at the 30k foot view and work our way down
  4. Let’s talk about how PR and social work together.
  5. Let’s talk about how PR and social work together.
  6. Let’s talk about how PR and social work together.