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BRAND COUNCIL BERLIN
BRAND COUNCIL BERLIN
THERE ARE TWO FUNDEMENTAL PROBLEMS WITH
TARGETING CONSUMERS ON THEIR PUBLIC
BEHAVIOUR & INTERESTS ON SOCIAL MEDIA
…PEOPLE-LIKE-PEOPLE & CONSUMERS PUBLIC
PERSONA’S
BRAND COUNCIL BERLIN
PEOPLE-LIKE-PEOPLE:
THE PREMISE THAT CONSUMERS LIKE WHAT THEIR
FRIENDS LIKE IS LARGELY UNTRUE
BRAND COUNCIL BERLIN
CONSUMERS PUBLIC PERSONAS:
THE ASSUMPTION THAT PEOPLE PORTRAY THEIR
REAL SELF THROUGH SOCIAL MEDIA IS FLAWED
BRAND COUNCIL BERLIN
HOW DO WE KNOW?
WE CURATE DISCOVERY ON THE OPEN WEB
BRAND COUNCIL BERLIN
Discovery:
The	wonderful	
moment	you	
find	something	
you	never	knew	
existed.
MUMBRELLA360	ASIA
BRAND COUNCIL BERLIN
It’s	when	we	are:
• Open-minded
• Time-easy
• Leaning-in
MUMBRELLA360	ASIA
BRAND COUNCIL BERLIN
PROMOTED	DISCOVERY
Outbrain	Amplify
INTERNAL	DISCOVERY
BRAND COUNCIL BERLIN
Discovery	is	everywhere…
DIGICON	2017	- PHILIPPINESMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN
That’s	where	the	attention	is...
11DIGICON	2017	- PHILIPPINESMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN
Home
Page
Video
In-player
SPONSORED
CONTENT
Mobile /
In-App
Article
Page
Native in Feed
DIGICON	2017	- PHILIPPINESMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN 14
WHAT	WE
SHARE	/	LIKE
SOCIAL
The	3	Digital	Moments
WHAT	WE
SEARCH
SEARCH
WHAT	WE	
FIND	INTERESTING
DISCOVERY
MUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN 15
WHAT	WE
SEARCH
SEARCH
WHAT	WE
SHARE	/	LIKE
SOCIAL
WHAT	WE	
FIND	INTERESTING
DISCOVERY
The	3	Digital	Moments
WE KNOW	WHAT	
WE’RE	LOOKING	FOR
WHAT	WE	SAY	WE	
LIKE	&	OUR	FRIENDS	
SHARE
WHAT	WE	DON’T	KNOW	
WE’RE	LOOKING	FOR	
MUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN
Non-Intrusive	=	High	Impact
DISCOVERYSOCIALSEARCH
MUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN 17
0 10 20 30 40 50
55 year old and over
45-54 year olds
35-44 year olds
25-35 year olds
18-24 year olds
% of Time Spent on Discovery
27-42%Of what we consume online
are content we didn’t set
out to find
Outbrain commissioned research 2017
BRAND COUNCIL BERLIN
Understanding
Content
COMMA	2017
BRAND COUNCIL BERLIN
Understanding	Content
DIGICON	2017	- PHILIPPINESMUMBRELLA360	ASIA	2017
Proprietary
Taxonomy
~200 CATEGORIES
Supervised
Learning
Topic
Models
SEVERAL
THOUSAND TOPICS
Unsupervised
Learning
Concepts
Derived From
Wikipedia Tags
TENS OF
THOUSANDS
Graph (tree)
Optimization
Entities
Extracted
From Text
TENS OF
THOUSANDS
Tuned OS
Package
BRAND COUNCIL BERLIN
Understanding	Content
Proprietary Taxonomy
Business & Finance / Insurance
Topic Models
Money; costs; income;
insurance; paid; year;
cash; fees
Entities
US Senate; Obama Care;
Ted Cruz
Wiki Concepts
Healthcare reform in the US; insurance companies of the US;
patient protection and affordable care act; medicare/medicaid US,
healthcare reform legislation in the US
Other Info
Geo, Device type, OS,
Time of Day, Time on site,
Source, Destination
BRAND COUNCIL BERLIN 21
This	Gives	Us	Two	Views	of	Massive	Data	Sets
BRAND COUNCIL BERLIN
Category
Deep Dives
DIGICON	2017	- PHILIPPINESMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN
Supply:	content	volume	by	theme Demand:	CTR		by	theme
Article	keywords	demand	vs.	supply:	
High	demand	but	low	volume	=	huge	untapped	opportunity	for	brands
Break
Service
Win
Bus
Tourist
Pilot
Watch
Airport
Stay
Passenger
…
…
…
…
…
Flight
Travel
Airline
…
Passenger
Airport
…
…
Tourist
…
Service
…
Break
Bus
Win
Travel	Insights	on	17M	Unique	
Users:	APAC	June	2017
BRAND COUNCIL BERLIN
Article	theme demand	vs.	supply:	
Focus	your	efforts	on	themes	that	are	high	in	demand	and	low	in	supply
Travel	Insights	on	17M	Unique	
Users:	APAC	June	2017	
Demand: CTR by theme
Supply: content volume by theme
Tips & Ideas
Destinations
Planning
Accommodation
Travel Trends
Holidays
Transportation
Demand Supply
BRAND COUNCIL BERLIN
Keyword	CTR	by	state:	
Australia
Travel	Insights	on	17M	Unique	
Users:	APAC	June	2017
Destinations	
Deep	Dive:
Keywords	shown	
generate	at	least	
20%	higher	CTR	
than	the	region's	
baseline	for	travel	
content
BRAND COUNCIL BERLIN
Keyword	CTR	by	state:	
Australia
Travel	Insights	on	17M	Unique	
Users:	APAC	June	2017
Travel	Attributes	
Deep	Dive;	
Keywords	shown	
generate	at	least	
20%	higher	CTR	
than	the	region's	
baseline	for	travel	
content
BRAND COUNCIL BERLIN
Keyword	CTR	by	market
Travel	Insights	on	17M	Unique	
Users:	APAC	June	2017
BRAND COUNCIL BERLIN
Minutes	per	Session	where	Travel	was	the	
starting	page
Travel	Insights	on	17M	Unique	Users:	
APAC	June	2017	
8
5
4.3
Outbrain
Search
Social
0 2 4 6 8 10
BRAND COUNCIL BERLIN
Mobile	is	the	platform	of	choice	when	it	comes	to	
Travel
Travel	Insights	on	17M	Unique	Users:	
APAC	June	2017	
30%
59%
11%
Desktop Smartphone Tablet
BRAND COUNCIL BERLIN
Top	Keywords	by	Market
Parenting	Deep	Dives:	Different	
Trends	&	Expectations	per	Market
Malaysia PhilippinesSingapore
BRAND COUNCIL BERLIN
Consumption	by	Time	of	Day
Parenting	Deep	Dives:	Different	
Trends	&	Expectations	per	Market
Malaysia Singapore Philippines
SG:	Car,	Childcare,	
Savings,	Breastfeeding,	
Sleep,	Nutrition	– 10PM
MY:	Watch,	Stop,	
Toddler,	Game,	Mum,	
Sleep,	Wants	- 8AM
PH:	Ask	Amy,	Success,	
Better,	Food,	Tantrum,	
Parenting,	Ideas	- 4PM
BRAND COUNCIL BERLIN
People	who	consume	parenting content	
also	engage	with	women’s	health,	
furniture,	nutrition	and	relationships.
SOURCE:	DEEP	DIVE,	PARENTING	CATEGORY,	MARCH	2017
Parenting	Insights	on	800k	Unique	Users:	Philippines	March	2017
BRAND COUNCIL BERLIN
Supply:	content	volume	by	theme Demand:	CTR		by	theme
Malaysia	New	Mums
Good
Healthy
Dangerous
Safe
Advice
Clean
Advice
Safe
Healthy
Dangerous
Clean
Good
New	mums	in	Malaysia	are	being	given	advice	they	don’t	want	and	Filipinos	
want	guides	they	don’t	seem	to	be	getting.
Supply:	content	volume	by	theme Demand:	CTR		by	theme
Philippines	New	Mums
Guide
Help
Family
Quick
Easy
Good
Help
Family
Guide
Easy
Quick
Good
BRAND COUNCIL BERLIN
KEYWORD:	GUIDE
%	difference	in	engagement	
from	regional	baseline:
>49%
0	- 49%
-100	- 0%
<	-100%
*compared	to		all	other	content	
in	same	period
Parenting	Insights	Geographic	Demand	
by	Region:	Philippines	Mar	2017
BRAND COUNCIL BERLIN
Keyword	CTR	by	market
Automotive	Insights	on	23M	
Unique	Users:	APAC	June	2017
BRAND COUNCIL BERLIN
Article	themes demand	vs.	supply:	
High	demand	but	low	volume	=	huge	untapped	opportunity	for	brands
Automotive	Insights	on	23M	
Unique	Users:	APAC	June	2017
BRAND COUNCIL BERLIN
Keyword	CTR	by	state:	
Australia
Automotive	Brands	Insights	on	
13M	Unique	Users:	APAC	Apr	2017
BRAND COUNCIL BERLIN 38
Personal	Interest	
Profile:	Discovering	the	
‘Real	You’
DIGICON	2017	- PHILIPPINESMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN 39
Personal
Interest	Profile	
(PIP)
DIY
DOGS
PARENTING
AUSTRALIA
H O L I D A Y 	 S H O P P I N G
F I N A N C I A L 	 P L A N N I N G
P H O T O G R A P H Y
E M E R G I N G 	 M A R K E T S
W E E K E N D 	 G E T A W A Y S
GARDENING	BASICS
FOOTBALL
R O A D 	 T R I P S
RUNNING
A R T I S A N A L 	 F U R N I T U R E
I M P A C T 	 I N V E S T I N G
EDUCATIONAL	 APPS
URBAN	LANDSCAPING
INTERIOR	DESIGN
IKEA	HACKS
T R U E 	 C R I M E 	 P O D C A S T S
M E D I T A T I O N 	 W O R K S H O P S
GREEN	ROOFDECKS
CRAFT	COFFEE
HEALTHY	COOKING
RETIREMENT	PLANNING
S M A L L 	 S P A C E 	 S O L U T I O N S
MUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN
PEOPLE-LIKE-PEOPLE
BRAND COUNCIL BERLIN
COLLABORATIVE FILTERING &
SOCIAL NETWORKS
“TELL ME WHO YOUR FRIENDS
ARE AND WE WILL TELL YOU
WHAT YOU LIKE”
BRAND COUNCIL BERLIN
COLLABORATIVE FILTERING &
SOCIAL NETWORKS
• Content-based
• Understand	the	affinity	of	each	user	to	each	piece	of	content/topic/item,	
based	on	that	user’s	historical	content	consumption
• Collaborative	filtering
• Understand	the	affinity	of	each	user	to	each	piece	of	content,	based	on	co-
consumption	patterns	of	the	entire	user	population
*	Friendship-based	features	can	enhance	affinity	based	models,	& be	leveraged	for	explanations	of	anomalies
BRAND COUNCIL BERLIN
PEOPLE: DO THEY SHARE THE
REAL THEM?
BRAND COUNCIL BERLIN 44
LIKES:
Nikoi Island
Animal	rights
City	of	Melbourne
The	Office
INTERESTS:
Debt	Consolidation
Solar	Power
SUV’s
Parenting
BRAND COUNCIL BERLIN 45
Source: "For your eyes only: consuming vs. sharing content", Meshulam
& Sasson (2016)
“Private Social-Dissonance”
-1 -0.5 0 0.5 1
Celebrities
Sports
Television
Cars
Fashion
Movies
Men’s	Health
Business
Home	Improvement
Insurance
Parenting
Career
Architecture
Art
Education
Natural	disasters
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
Australia
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
Australia
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
Malaysia
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
Malaysia
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
The Philippines
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
The Philippines
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
Singapore
BRAND COUNCIL BERLINMUMBRELLA360	ASIA	2017
Singapore
BRAND COUNCIL BERLIN 59
SEARCH SOCIAL DISCOVERY
The	3	Digital	Moments
DATABASE	OF	
HUMAN	INTENTION
WHAT	WE	WANT	
PEOPLE	TO	THINK
WHAT	WE	REALLY	CONSUME
(THE	PRE-SEARCH	MOMENT)
DIGICON	2017	- PHILIPPINESMUMBRELLA360	ASIA	2017
BRAND COUNCIL BERLIN

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