1) SMAC (social media, mobility, analytics, and cloud computing) allows businesses to improve operations and customer interactions with minimal resources and maximum reach.
2) Experts predict SMAC will be a major business technology driver in the next decade by making organizations more connected, collaborative, real-time, and productive.
3) Social media, mobile technologies, analytics, and cloud computing each provide new ways for businesses to engage customers and access technology and data to quickly adapt to changing markets.