Sales Force
Compensation
Objectives:
 Attract quality

salespeople
 Optimization of sales efforts
 Helps in retaining quality manpower
 Helps in establishing good rapport between
sales force and sales manager
Characteristics of an Effective
Compensation Plan
 System should address both long term and

short term objectives
 It should guarantee a fair wage
 It should reflect a stream of stable income
 It should be based on the principle of equity
and equality
 It should reflect the progress as an individual
 It should economical to the company
Factors Influencing
 Financial ability

of the firm
 Companies choice of Pull or Push strategy
 Nature of Product
 Individual’s education and Qualification
 Work experience
 Selling ability
Types of Compensation Plans


Financial
compensation



Non-financial
Compensation

1.

Straight salary plan
Straight commission
plan
Bonus and Incentives
Salary plus incentive
plan
Drawing account and
Commission plan
Allied methods

1.

Promotions
Recognition Programs
Fringe benefit
Expense account
Perks
Sales contests

2.
3.
4.
5.
6.

2.
3.
4.
5.
6.
Process of Designing Compensation
Plan
 Determine

sales force and compensation

objectives
 Determine major compensation issues
 Implement long-term and short-term
compensation plan
 Relate rewards to the performance
Straight Salary Plan
 Easiest and simplest method of compensation
 Fixed salary

structure
 Applicable to B-to-B business
 Straight salary may be:
- Fixed payment in regular intervals
- Salary and increment plan
- Salary and allowances plan
Where it can be applicable
Majority of the time spent on non-selling activities
 Used when job is routine
 Used when extensive missionary and educational
selling is there
 Used when sales job require lengthy presale and postsale services and negotiation
 When company operates with dominant market share
and market is quit mature
 Used when customer base is highly defined and stable
 Used when highly team oriented efforts are there

Advantages
 Stable and regular flow of income
 Stimulate higher morale and spirit amongst

sales staff
 Simple to manage and design
 Sales manager has strong financial control
Disadvantages
 Lack of motivation
 Higher burden of controlling sales staff
 Does not push the product aggressively

in the

market
 May increase turnover
 Risk of shifting focus from long term
relationship to just making sales
 Encourages excessive selling expenses during
business downswings
Straight commission plan
 Compensation is directly

linked with

performance
 Also called risk compensation plan
 Commission is directly related with sales
volume
Execution of straight commission plan
Executed in two ways:
1. Flat rate:
People are paid flat rate commission
irrespective of level of quota achievement
2. Straight rate
Used when management wants aggressive
sales promotions

Advantages
 Provide optimum direct monetary

incentive
 Sales manager can easily control the sales
force
 Easy to forecast future profit and revenues
from historical data
 Invites stronger sales efforts
 Fair method where rewards are linked to one’s
performance not with company policy
Disadvantages
 Does not assure an assured income

for the

sales people
 Lacks loyalty to the organization
 Sales people pressurize customers to achieve
targets
 Sales people will concentrate on easy-to-sale
item rather than hard to sale
 When negative turn for the industry possibility
of demotivation of sales staff.
Salary plus incentive plan
(Combination Plan)
 Part of income

is given as straight salary and a
variable portion is given in the form of
incentive
 Major part of the compensation comes from
fixed salary plus incentive plus bonuses.
Advantages
 Salespeople will get fixed income as well as

incentives
 Better control and tool of motivation
 Lesser demand for change in territories and
higher remuneration
Disadvantages
 High administrative and operating cost
 It has high risk of comprehension and

frustration at the end of financial year
Allied methods
 Profit-sharing plan
 Special Remuneration plan
 Expense allowance plan
 Quota based compensation
Non-financial Compensation
1.
2.
3.
4.
5.
6.

Promotions
Recognition Programs
Fringe benefit
Expense account
Perks
Sales contests

Sm 11

  • 1.
  • 2.
    Objectives:  Attract quality salespeople Optimization of sales efforts  Helps in retaining quality manpower  Helps in establishing good rapport between sales force and sales manager
  • 3.
    Characteristics of anEffective Compensation Plan  System should address both long term and short term objectives  It should guarantee a fair wage  It should reflect a stream of stable income  It should be based on the principle of equity and equality  It should reflect the progress as an individual  It should economical to the company
  • 4.
    Factors Influencing  Financialability of the firm  Companies choice of Pull or Push strategy  Nature of Product  Individual’s education and Qualification  Work experience  Selling ability
  • 5.
    Types of CompensationPlans  Financial compensation  Non-financial Compensation 1. Straight salary plan Straight commission plan Bonus and Incentives Salary plus incentive plan Drawing account and Commission plan Allied methods 1. Promotions Recognition Programs Fringe benefit Expense account Perks Sales contests 2. 3. 4. 5. 6. 2. 3. 4. 5. 6.
  • 6.
    Process of DesigningCompensation Plan  Determine sales force and compensation objectives  Determine major compensation issues  Implement long-term and short-term compensation plan  Relate rewards to the performance
  • 7.
    Straight Salary Plan Easiest and simplest method of compensation  Fixed salary structure  Applicable to B-to-B business  Straight salary may be: - Fixed payment in regular intervals - Salary and increment plan - Salary and allowances plan
  • 8.
    Where it canbe applicable Majority of the time spent on non-selling activities  Used when job is routine  Used when extensive missionary and educational selling is there  Used when sales job require lengthy presale and postsale services and negotiation  When company operates with dominant market share and market is quit mature  Used when customer base is highly defined and stable  Used when highly team oriented efforts are there 
  • 9.
    Advantages  Stable andregular flow of income  Stimulate higher morale and spirit amongst sales staff  Simple to manage and design  Sales manager has strong financial control
  • 10.
    Disadvantages  Lack ofmotivation  Higher burden of controlling sales staff  Does not push the product aggressively in the market  May increase turnover  Risk of shifting focus from long term relationship to just making sales  Encourages excessive selling expenses during business downswings
  • 11.
    Straight commission plan Compensation is directly linked with performance  Also called risk compensation plan  Commission is directly related with sales volume
  • 12.
    Execution of straightcommission plan Executed in two ways: 1. Flat rate: People are paid flat rate commission irrespective of level of quota achievement 2. Straight rate Used when management wants aggressive sales promotions 
  • 13.
    Advantages  Provide optimumdirect monetary incentive  Sales manager can easily control the sales force  Easy to forecast future profit and revenues from historical data  Invites stronger sales efforts  Fair method where rewards are linked to one’s performance not with company policy
  • 14.
    Disadvantages  Does notassure an assured income for the sales people  Lacks loyalty to the organization  Sales people pressurize customers to achieve targets  Sales people will concentrate on easy-to-sale item rather than hard to sale  When negative turn for the industry possibility of demotivation of sales staff.
  • 15.
    Salary plus incentiveplan (Combination Plan)  Part of income is given as straight salary and a variable portion is given in the form of incentive  Major part of the compensation comes from fixed salary plus incentive plus bonuses.
  • 16.
    Advantages  Salespeople willget fixed income as well as incentives  Better control and tool of motivation  Lesser demand for change in territories and higher remuneration
  • 17.
    Disadvantages  High administrativeand operating cost  It has high risk of comprehension and frustration at the end of financial year
  • 18.
    Allied methods  Profit-sharingplan  Special Remuneration plan  Expense allowance plan  Quota based compensation
  • 19.