Exploring Corporate Strategy
7 th Edition

Part II

The Strategic
Position

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Exploring Corporate Strategy
7 th Edition

Chapter 2

The Environment

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
The Environment – Outline
• Macroenvironment
– PESTEL

• Scenarios
• Sources of competition
– 5-forces

• Understanding competition
– Strategic group analysis
– Market segments
– Critical success factors

• Strategic gaps
– Opportunities
– Threats
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Layers of the business environment

Exhibit 2.1
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Understanding the Environment
• Diversity
– Many different influences

• Complexity
– Interconnected influences

• Speed of change
– Particularly ICT

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Macroenvironment – PESTEL (1)

Exhibit 2.2
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Macroenvironment – PESTEL (2)
Political
• Government stability
• Taxation policy
• Foreign trade
regulations
• Social welfare
policies

Economic
•
•
•
•
•
•
•

Business cycles
GNP trends
Interest rates
Money supply
Inflation
Unemployment
Disposable income

Exhibit 2.2
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Macroenvironment – PESTEL (3)
Sociocultural
• Population
demographics
• Income distribution
• Social mobility
• Lifestyle changes
• Attitudes to work and
leisure
• Consumerism
• Levels of education

Technological
• Government spending on
research
• Government and industry
focus on technological
effort
• New discoveries
/developments
• Speed of technology
transfer
• Rates of obsolescence

Exhibit 2.2
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Macroenvironment – PESTEL (4)
Environmental
• Environmental
protection laws
• Waste disposal
• Energy consumption

Legal
•
•
•
•

Competition law
Employment law
Health and safety
Product safety

Exhibit 2.2
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Key Aspects of PESTEL Analysis
• Not just a list of influences
• Need to understand key drivers of
change
• Drivers of change have differential
impact on industries, markets, and
organisations
• Focus is on future impact of
environmental factors
• Combined effect of some of the
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Drivers of Globalisation

Source: Based on G. Yip, Total Global Strategy ll, FT/Prentice Hall, 2003, chapter 2.

Exhibit 2.3
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Porter’s Diamond
The Determinants of National Advantage

Source: M. Porter, Competitive Advantage of Nations, Macmillan, 1990.

Exhibit 2.4
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Determinants of National Advantage
• Some nations are more competitive than
others
– Fostering domestic competition

• Some industries within nations are more
competitive than others
• Clusters of organisations from the same
industry/sector
(Porter 1990,1998)
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Scenarios
• Detailed and plausible views of future
development of environment, based on groupings
of key environmental influences and drivers
of change about which there is a high level of
uncertainty
• Different views of possible futures
• Long term view of strategy

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Industries and Sectors
Industry – a group of firms producing the same
Industry – a group of firms producing the same
principal product, e.g. mobile phones
principal product, e.g. mobile phones
Sector – a group of organisations providing the
Sector – a group of organisations providing the
same kinds of services, e.g. healthcare
same kinds of services, e.g. healthcare

Competitive forces in the industry:
– Determine attractiveness of industry
– Affect the way individual companies compete
– Influence decisions on product/market strategy
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Changing Boundaries of Industry
• Convergence
– Previously separate industries begin to overlap in
activities, technologies, products and customers
– Supply-led, e.g.
• bundling and unbundling of sectors in public services
• externally driven by government regulation
• externally driven by e-commerce trends

– Demand-led, e.g.
• Substitution of one product by another
• Customers want bundling of complementary products

• Creates new market segments
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Competitiveness
• Business
– Gaining advantage over competitors
• Competitive advantage

• Public sector
– Demonstrable excellence in service delivery
• Servqual
Assess attractiveness of different industries/sectors
Assess attractiveness of different industries/sectors
Identify sources of competition in an industry/sector
Identify sources of competition in an industry/sector
Porter’s Five Forces
Porter’s Five Forces
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
The Five Forces Framework

Source: Adapted from M.E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors © 1980, Free
Press, 1980, p. 4. Copyright 1980,1988 by The Free Press, a division of Simon & Schuster Inc. Reproduced with permission.

Exhibit 2.5
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Five Forces Analysis (1)
The threat of entry ...
Dependent on barriers to entry such as:
•
•
•
•
•
•
•
•

economies of scale
capital requirements of entry
access to supply or distribution channels
customer or supplier loyalty
experience
expected retaliation
legislation or government action
differentiation

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Five Forces Analysis (2)
Threat of substitutes
Reduction in demand for products as customers
switch to alternatives:
• Product for product substitution
– e.g. email for post

• substitution of need
– e.g. reliable and cheap appliances reduce need for
maintenance services

• generic substitution
– competition for household income, e.g. cars versus holidays
– doing without

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Five Forces Analysis (3)
Buyer power is likely to be high where
there is / are:
•
•
•
•
•

a concentration of buyers
many small operators in the supplying industry
alternative sources of supply
low switching costs
components/materials that are a high percentage
of cost to the buyer leading to “shopping around”
• a threat of backward integration

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Five Forces Analysis (4)
Supplier power is likely to be high where
there is / are:
• a concentration of suppliers
• customers that are fragmented and bargaining
power low
• high switching costs
• powerful supplier brand
• possible integration forward by the supplier

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Five Forces Analysis (5)
Competitive Rivalry is likely to be high
when:
•
•
•
•
•

competitors are in balance
there is slow market growth (product life cycle)
there are high fixed costs in an industry
there are high exit barriers
markets are undifferentiated

Competitive rivals are organisations with similar products
Competitive rivals are organisations with similar products
and services aimed at the same customer group = direct
and services aimed at the same customer group = direct
competitors
competitors
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Five Forces Analysis:
Key questions and implications
• Are some industries more attractive than others?
(weaker forces)
• What underlying forces in the macroenvironment
drive the competitive forces?
• Will competitive forces change?
• What are the strengths and weaknesses of the
competitors in relation to the competitive forces?
• Can competitive strategy influence competitive
forces? (e.g. build barriers to entry)

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Key Aspects of 5-Forces Analysis
• Use at level of strategic business units (SBU)
• Define the industry/market/sector
• Don’t just list the forces: derive implications for
industry/organisation
• Note connections between competitive forces and
key drivers in macroenvironment
• Establish interconnections between the five forces
• Competition may disrupt the forces rather than
accommodate them

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
The Life-Cycle Model

Exhibit 2.6
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Dynamics of Competition (1)
• Process of competition over time
• Erosion of competitive advantage
– Changes in five forces
– Competitors overcoming adverse forces

• Cycles of competitive response
– Slow: long periods of established pattern of
competition
– Fast: hypercompetition, constant disequilibrium
and change
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Dynamics of Competition (2)
• Implications of speed of competitive cycle:
– Slow-moving - build and sustain competitive
advantages which are difficult to imitate
– Fast-moving - advantage is temporary, disrupt
status quo, sequence of short-lived moves

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Cycles of Competition

Source: Adapted with the permission of the Free Press, a Division of Simon & Schuster, from R.A. D’Aveni with Robert Gunther, Hyper –
Competitive Rivalries: Competing in a Highly Dynamic Environment © 1994, 1995 by Richard A.D’Aveni, All rights resvered.

Exhibit 2.7
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Strategic Groups
Strategic groups are organisations within an
industry with similar strategic characteristics,
following similar strategies or competing on
similar bases

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Some characteristics for identifying
strategic groups

Sources: Based on M.E. Porter, Competitive Strategy, Free Press, 1980; and J. McGee and H. Thomas, ‘Strategic
groups: theory, research and taxonomy’, Strategic Management Journal, vol. 7, no. 2 (1986), pp. 141–160.

Exhibit 2.8
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Identification of Strategic Groups (1)
• Scope of activities
– Product/service diversity
– Geographical coverage
– Number of market segments served
– Distribution channels

Sources: Based on M.E. Porter, Competitive Strategy, Free Press, 1980; and J. McGee and H. Thomas, ‘Strategic
groups: theory, research and taxonomy’, Strategic Management Journal, vol. 7, no. 2 (1986), pp. 141–160.

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Identification of Strategic Groups (2)
• Resource commitment
– Extent of branding
– Marketing effort
– Extent of vertical integration
– Product/service quality
– Technological position (leader, follower)
– Size of organisation
Sources: Based on M.E. Porter, Competitive Strategy, Free Press, 1980; and J. McGee and H. Thomas, ‘Strategic
groups: theory, research and taxonomy’, Strategic Management Journal, vol. 7, no. 2 (1986), pp. 141–160.

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Uses of Strategic Group Analysis
• To understand who are the most direct competitors
of an organisation
• To establish the different bases of competitive
rivalry within and between the strategic groups
• To assess if an organisation could move from one
group to another
– Depends on barriers to entry

• To identify opportunities and threats
– Changes in the macro-environment may create strategic
space
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Market Segments
A market segment is a group of customers who
A market segment is a group of customers who
have similar needs that are different from
have similar needs that are different from
customer needs in other parts of the market
customer needs in other parts of the market

• The strategic customer
– The person(s) to whom strategy is primarily addressed
because they have the most influence

• What customers value – critical success factors
– Those product features particularly valued by a group of
customers and where the organisation must excel to
outperform competition
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Some Bases of Market Segmentation

Exhibit 2.9
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
A Strategy Canvas
Perceived value in the electrical engineering industry

Exhibit 2.10
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Strategic Gaps
• Opportunities in business environment not being
fully exploited by the competition:
– substitute industries
– other strategic groups or strategic spaces
– the chain of buyers
– complementary products and services
– new market segments
– markets developing over time
(Kim & Mauborgne 1999)
Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Environment – Key Points (1)
• PESTEL identifies key drivers of change
• Scenarios analyse future implications of
uncertain environmental forces
• 5 forces framework identifies sources of
competition in an industry
• Competition is dynamic

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
Environment – Key Points (2)
• Within an industry there are strategic
groups competing on similar bases
• Market segments help to understand
differences between customers
• Critical success factors are those
features particularly valued by customers
• Environmental analysis identifies
opportunities and threats

Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005

Smch2

  • 1.
    Exploring Corporate Strategy 7th Edition Part II The Strategic Position Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 2.
    Exploring Corporate Strategy 7th Edition Chapter 2 The Environment Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 3.
    The Environment –Outline • Macroenvironment – PESTEL • Scenarios • Sources of competition – 5-forces • Understanding competition – Strategic group analysis – Market segments – Critical success factors • Strategic gaps – Opportunities – Threats Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 4.
    Layers of thebusiness environment Exhibit 2.1 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 5.
    Understanding the Environment •Diversity – Many different influences • Complexity – Interconnected influences • Speed of change – Particularly ICT Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 6.
    Macroenvironment – PESTEL(1) Exhibit 2.2 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 7.
    Macroenvironment – PESTEL(2) Political • Government stability • Taxation policy • Foreign trade regulations • Social welfare policies Economic • • • • • • • Business cycles GNP trends Interest rates Money supply Inflation Unemployment Disposable income Exhibit 2.2 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 8.
    Macroenvironment – PESTEL(3) Sociocultural • Population demographics • Income distribution • Social mobility • Lifestyle changes • Attitudes to work and leisure • Consumerism • Levels of education Technological • Government spending on research • Government and industry focus on technological effort • New discoveries /developments • Speed of technology transfer • Rates of obsolescence Exhibit 2.2 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 9.
    Macroenvironment – PESTEL(4) Environmental • Environmental protection laws • Waste disposal • Energy consumption Legal • • • • Competition law Employment law Health and safety Product safety Exhibit 2.2 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 10.
    Key Aspects ofPESTEL Analysis • Not just a list of influences • Need to understand key drivers of change • Drivers of change have differential impact on industries, markets, and organisations • Focus is on future impact of environmental factors • Combined effect of some of the Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 11.
    Drivers of Globalisation Source:Based on G. Yip, Total Global Strategy ll, FT/Prentice Hall, 2003, chapter 2. Exhibit 2.3 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 12.
    Porter’s Diamond The Determinantsof National Advantage Source: M. Porter, Competitive Advantage of Nations, Macmillan, 1990. Exhibit 2.4 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 13.
    Determinants of NationalAdvantage • Some nations are more competitive than others – Fostering domestic competition • Some industries within nations are more competitive than others • Clusters of organisations from the same industry/sector (Porter 1990,1998) Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 14.
    Scenarios • Detailed andplausible views of future development of environment, based on groupings of key environmental influences and drivers of change about which there is a high level of uncertainty • Different views of possible futures • Long term view of strategy Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 15.
    Industries and Sectors Industry– a group of firms producing the same Industry – a group of firms producing the same principal product, e.g. mobile phones principal product, e.g. mobile phones Sector – a group of organisations providing the Sector – a group of organisations providing the same kinds of services, e.g. healthcare same kinds of services, e.g. healthcare Competitive forces in the industry: – Determine attractiveness of industry – Affect the way individual companies compete – Influence decisions on product/market strategy Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 16.
    Changing Boundaries ofIndustry • Convergence – Previously separate industries begin to overlap in activities, technologies, products and customers – Supply-led, e.g. • bundling and unbundling of sectors in public services • externally driven by government regulation • externally driven by e-commerce trends – Demand-led, e.g. • Substitution of one product by another • Customers want bundling of complementary products • Creates new market segments Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 17.
    Competitiveness • Business – Gainingadvantage over competitors • Competitive advantage • Public sector – Demonstrable excellence in service delivery • Servqual Assess attractiveness of different industries/sectors Assess attractiveness of different industries/sectors Identify sources of competition in an industry/sector Identify sources of competition in an industry/sector Porter’s Five Forces Porter’s Five Forces Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 18.
    The Five ForcesFramework Source: Adapted from M.E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors © 1980, Free Press, 1980, p. 4. Copyright 1980,1988 by The Free Press, a division of Simon & Schuster Inc. Reproduced with permission. Exhibit 2.5 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 19.
    Five Forces Analysis(1) The threat of entry ... Dependent on barriers to entry such as: • • • • • • • • economies of scale capital requirements of entry access to supply or distribution channels customer or supplier loyalty experience expected retaliation legislation or government action differentiation Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 20.
    Five Forces Analysis(2) Threat of substitutes Reduction in demand for products as customers switch to alternatives: • Product for product substitution – e.g. email for post • substitution of need – e.g. reliable and cheap appliances reduce need for maintenance services • generic substitution – competition for household income, e.g. cars versus holidays – doing without Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 21.
    Five Forces Analysis(3) Buyer power is likely to be high where there is / are: • • • • • a concentration of buyers many small operators in the supplying industry alternative sources of supply low switching costs components/materials that are a high percentage of cost to the buyer leading to “shopping around” • a threat of backward integration Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 22.
    Five Forces Analysis(4) Supplier power is likely to be high where there is / are: • a concentration of suppliers • customers that are fragmented and bargaining power low • high switching costs • powerful supplier brand • possible integration forward by the supplier Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 23.
    Five Forces Analysis(5) Competitive Rivalry is likely to be high when: • • • • • competitors are in balance there is slow market growth (product life cycle) there are high fixed costs in an industry there are high exit barriers markets are undifferentiated Competitive rivals are organisations with similar products Competitive rivals are organisations with similar products and services aimed at the same customer group = direct and services aimed at the same customer group = direct competitors competitors Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 24.
    Five Forces Analysis: Keyquestions and implications • Are some industries more attractive than others? (weaker forces) • What underlying forces in the macroenvironment drive the competitive forces? • Will competitive forces change? • What are the strengths and weaknesses of the competitors in relation to the competitive forces? • Can competitive strategy influence competitive forces? (e.g. build barriers to entry) Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 25.
    Key Aspects of5-Forces Analysis • Use at level of strategic business units (SBU) • Define the industry/market/sector • Don’t just list the forces: derive implications for industry/organisation • Note connections between competitive forces and key drivers in macroenvironment • Establish interconnections between the five forces • Competition may disrupt the forces rather than accommodate them Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 26.
    The Life-Cycle Model Exhibit2.6 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 27.
    Dynamics of Competition(1) • Process of competition over time • Erosion of competitive advantage – Changes in five forces – Competitors overcoming adverse forces • Cycles of competitive response – Slow: long periods of established pattern of competition – Fast: hypercompetition, constant disequilibrium and change Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 28.
    Dynamics of Competition(2) • Implications of speed of competitive cycle: – Slow-moving - build and sustain competitive advantages which are difficult to imitate – Fast-moving - advantage is temporary, disrupt status quo, sequence of short-lived moves Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 29.
    Cycles of Competition Source:Adapted with the permission of the Free Press, a Division of Simon & Schuster, from R.A. D’Aveni with Robert Gunther, Hyper – Competitive Rivalries: Competing in a Highly Dynamic Environment © 1994, 1995 by Richard A.D’Aveni, All rights resvered. Exhibit 2.7 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 30.
    Strategic Groups Strategic groupsare organisations within an industry with similar strategic characteristics, following similar strategies or competing on similar bases Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 31.
    Some characteristics foridentifying strategic groups Sources: Based on M.E. Porter, Competitive Strategy, Free Press, 1980; and J. McGee and H. Thomas, ‘Strategic groups: theory, research and taxonomy’, Strategic Management Journal, vol. 7, no. 2 (1986), pp. 141–160. Exhibit 2.8 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 32.
    Identification of StrategicGroups (1) • Scope of activities – Product/service diversity – Geographical coverage – Number of market segments served – Distribution channels Sources: Based on M.E. Porter, Competitive Strategy, Free Press, 1980; and J. McGee and H. Thomas, ‘Strategic groups: theory, research and taxonomy’, Strategic Management Journal, vol. 7, no. 2 (1986), pp. 141–160. Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 33.
    Identification of StrategicGroups (2) • Resource commitment – Extent of branding – Marketing effort – Extent of vertical integration – Product/service quality – Technological position (leader, follower) – Size of organisation Sources: Based on M.E. Porter, Competitive Strategy, Free Press, 1980; and J. McGee and H. Thomas, ‘Strategic groups: theory, research and taxonomy’, Strategic Management Journal, vol. 7, no. 2 (1986), pp. 141–160. Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 34.
    Uses of StrategicGroup Analysis • To understand who are the most direct competitors of an organisation • To establish the different bases of competitive rivalry within and between the strategic groups • To assess if an organisation could move from one group to another – Depends on barriers to entry • To identify opportunities and threats – Changes in the macro-environment may create strategic space Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 35.
    Market Segments A marketsegment is a group of customers who A market segment is a group of customers who have similar needs that are different from have similar needs that are different from customer needs in other parts of the market customer needs in other parts of the market • The strategic customer – The person(s) to whom strategy is primarily addressed because they have the most influence • What customers value – critical success factors – Those product features particularly valued by a group of customers and where the organisation must excel to outperform competition Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 36.
    Some Bases ofMarket Segmentation Exhibit 2.9 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 37.
    A Strategy Canvas Perceivedvalue in the electrical engineering industry Exhibit 2.10 Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 38.
    Strategic Gaps • Opportunitiesin business environment not being fully exploited by the competition: – substitute industries – other strategic groups or strategic spaces – the chain of buyers – complementary products and services – new market segments – markets developing over time (Kim & Mauborgne 1999) Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 39.
    Environment – KeyPoints (1) • PESTEL identifies key drivers of change • Scenarios analyse future implications of uncertain environmental forces • 5 forces framework identifies sources of competition in an industry • Competition is dynamic Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005
  • 40.
    Environment – KeyPoints (2) • Within an industry there are strategic groups competing on similar bases • Market segments help to understand differences between customers • Critical success factors are those features particularly valued by customers • Environmental analysis identifies opportunities and threats Exploring Corporate Strategy, Seventh Edition, © Pearson Education Ltd 2005

Editor's Notes

  • #5 Very difficult to edit this picture. Idea would be to animate the slide (see slide show), first to show the basic ovals, then bring in the annotation. These lecture notes serve as revision sheets for students so it’s good to include some of the detail.
  • #20 <number>
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  • #25 <number> Missing in the text – the strengths and weaknesses of the organisation under study in relation to the competitive forces.
  • #26 Kevan – I am missing some key points in the text. It is absolutely critical that students define the industry they are analysing. And that they rate the forces and derive the implications of that for the industry/organisation. Also emphasise that this is industry analysis, not analysing the individual organisation.
  • #30 Editable version
  • #33 I don’t think the MBA example for strategic groups is a very good one – food retail or cars would be easier for students to understand. In that case it would be worth an illustration.
  • #34 I don’t think the MBA example for strategic groups is a very good one – food retail or cars would be easier for students to understand. In that case it would be worth an illustration.
  • #36 This is a very narrow definition of critical success factors. The critical success factors for an oil company are, for example, ability to negotiate with governments, access to large amounts of capital etc. Nothing to do with customers.
  • #39 <number>