Six Sigma Mini Tutorial Final

Six Sigma is a methodology that uses statistical tools to improve process outputs and reduce defects. It aims to achieve near perfection by reducing process variation. The foundation of Six Sigma is statistics, using measures like standard deviation to quantify variation. Companies that implement Six Sigma company-wide, with training from top to bottom, tend to see the greatest benefits. Successful implementation requires the right people in leadership roles, including Champions, Master Black Belts, Black Belts, and Green Belts. These roles work together on projects using various statistical tools to identify and eliminate sources of process variation. An example project analyzed the computer order and shipping process to reduce customer complaints by tracing defects back to their root causes.