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The document discusses the outsourcing decision process and considerations. It explains that outsourcing can provide cost savings by utilizing lower-paid foreign workers, but rushing into outsourcing without careful planning can have poor consequences. It recommends companies first identify their core competencies, assess risks, and select specialized firms to manage the transition closely. The example of Summit Information Systems outsourcing disaster recovery services illustrates how following these steps led to an initially nervous but ultimately successful outsourcing partnership.



