INTRODUCTION


FARAH FADZLIA JALALUDIN MH101098
MATAHATI MAHBOL         MH101097
NURUL HIDAYAH SALEH
    MH101095
SIEMENS
  CRONOLOGY
http://www.siemens.com/history/en/history/index.htm
Triumph of heavy
                                               Growth through
Beginnings & initial   current engineering
                                              consolidation and
     expansion                 and
                                                partnerships
   (1847 - 1865)       internationalization
                                                (1890 - 1918)
                           (1865 - 1890)
Return to the
                   The National     Reconstruction
 world market
                      Socialist     and emergence
and unity within
                   economy and        as a global
 the “House of
                   the war years        player
    Siemens”
                    (1933 - 1945)    (1945 - 1966)
  (1918 - 1933)
Return to the
                   The National     Reconstruction
 world market
                      Socialist     and emergence
and unity within
                   economy and        as a global
 the “House of
                   the war years        player
    Siemens”
                    (1933 - 1945)    (1945 - 1966)
  (1918 - 1933)
New markets     Deregulation
and areas of        and
  business      globalization
(1966 - 1989)   (1989 - 2008)
1970
                             Firms increased levels of
Knowledge management is                                      Result: have poor data
                            computerized has made all
     not a new idea                                                  history
                                  kinds of data




                                Mid 1990s
              Telecommunication industry was fairly straight forwards




                                     1998
Restructuring. Merge into a new group called information and communication networks
                                        (ICN)
End of decade

   Telecommunication industry had shifted significantly




                        End 2001

  Restructuring and layoff had hit evey group and division




                         Jan 2002
ShareNet placed into Competence & Knowledge Management
Industry changing quickly
                            and radically: new carriers
ICN knew it had reams of      were cropping up across
  experience to tap into:        the globe, offering
                                                          New skills and a new mind-
 there had to be a way to      service, solutions and
                                                              set were required.
   exploit the extensive       products and market
 expertise and experience    volume was moving away
                            from incumbents to start –
                                         ups




                                Serious attempts at
                             evaluating the worth of
                            KM efforts were rare, given
                              notoriously difficult to    Competitions, deregulatio
                               attach a value to the      n & a surge in data traffic
                            benefits delivered. KM was     wrought global changes
                            a topic that tended to ebb       across the industry.
                              and flow in popularity
                              along with the general
                                  business cycle.
Division not adapt to the ShareNet
                                          need to pay more to ensure the
 Besides challenge in deciding a         network’s cost were covered. This
price, the strategy entailed several      would reduce the return from
               risked.                  ShareNet, increasing the likelihood
                                        that the remaining divisions would
                                                 also turn it down.




       Limited resources at its
                                         Some staff belief that SHareNEt
 disposal, ShareNet had some hard
                                          should continue to operate as a
  decision to make about where to
                                       corporate level service. They need to
      focus in the coming year.
                                        persuade the board that the project
 Manith, Widuch & Doring packed
                                       warranted continue funding at a time
away their notes, having devided up
                                       when other corporate-level initiatives
    the work to be completed in
                                                  were being cut
 preparation for the board meeting.
SHARENET
Problem

                Focus              Living Bids




    Core Idea                                     Expand
                                                 the reach




Concept                   About                          Future
                        SHARENET
More about
management system
& processes than the
 technical platform
• Poor reuse of customer solution                  Decided
  across over sales region
• Best practices sharing in sales   • KM focus on sales & marketing
  was non-existance                   staff have designed well in KM
• What little sharing & solution      system: spread its bid &
  exchange has was not                strengthen its proposal
  institutalized




                   BTP
Knowledge Management
                            process
IT infrastructure
                    (Discover, capture, share
                           & apply)
• Both tacit &
              experienced
Capturing
knowledge   • Transferred
              through social
              interaction




            • Knowledge Library
Solve TKM   • Urgent request
   tools    • Forum sharing
              knowledge
Cut cost



    Fund           The questions over its broader
  ShareNet               impelementation



   Getting
  people to
 contribute

  Getting
                 Employee still use the traditional
people to rely    way compared the techologies
     on

Incentives to                Managers:
                                                                   Users:
    use             Provided for local country
                                                       Collected points called ShareNet
                 Rewarded a overall participation in
                                                                    Shares
Bonus-on-top            knowledge sharing
Siemens Munich HQ focus on developing core platforms for
    switching systems for telephony and data networks.

 ShareNet team had structured much knowledge library’s
   architecture to reflect sales and marketing process

Plans virtual workshop. Presentations were posts with links
to knowledge objects and discussion threads. Organized by
                     time sequence.
Nowadays, ShareNet has to achieve is getting the knowledge
that is concentrated in the lab in Munich to those who need
                      that knowledge.

Have question regarding security, confidentiality and little
                   incentive for them
Corporate climate had
     worsened, with the      Sign up for high-bandwidth
telecommunications sector    access, encouraging firms to
    particularly hard hit.    quickly build out network
                              infrastructure, the market
                             collapsed, demand dried up
                                      overnight,

Siemens ShareNe

  • 1.
    INTRODUCTION FARAH FADZLIA JALALUDINMH101098 MATAHATI MAHBOL MH101097 NURUL HIDAYAH SALEH MH101095
  • 2.
  • 3.
    Triumph of heavy Growth through Beginnings & initial current engineering consolidation and expansion and partnerships (1847 - 1865) internationalization (1890 - 1918) (1865 - 1890)
  • 4.
    Return to the The National Reconstruction world market Socialist and emergence and unity within economy and as a global the “House of the war years player Siemens” (1933 - 1945) (1945 - 1966) (1918 - 1933)
  • 5.
    Return to the The National Reconstruction world market Socialist and emergence and unity within economy and as a global the “House of the war years player Siemens” (1933 - 1945) (1945 - 1966) (1918 - 1933)
  • 6.
    New markets Deregulation and areas of and business globalization (1966 - 1989) (1989 - 2008)
  • 7.
    1970 Firms increased levels of Knowledge management is Result: have poor data computerized has made all not a new idea history kinds of data Mid 1990s Telecommunication industry was fairly straight forwards 1998 Restructuring. Merge into a new group called information and communication networks (ICN)
  • 8.
    End of decade Telecommunication industry had shifted significantly End 2001 Restructuring and layoff had hit evey group and division Jan 2002 ShareNet placed into Competence & Knowledge Management
  • 9.
    Industry changing quickly and radically: new carriers ICN knew it had reams of were cropping up across experience to tap into: the globe, offering New skills and a new mind- there had to be a way to service, solutions and set were required. exploit the extensive products and market expertise and experience volume was moving away from incumbents to start – ups Serious attempts at evaluating the worth of KM efforts were rare, given notoriously difficult to Competitions, deregulatio attach a value to the n & a surge in data traffic benefits delivered. KM was wrought global changes a topic that tended to ebb across the industry. and flow in popularity along with the general business cycle.
  • 10.
    Division not adaptto the ShareNet need to pay more to ensure the Besides challenge in deciding a network’s cost were covered. This price, the strategy entailed several would reduce the return from risked. ShareNet, increasing the likelihood that the remaining divisions would also turn it down. Limited resources at its Some staff belief that SHareNEt disposal, ShareNet had some hard should continue to operate as a decision to make about where to corporate level service. They need to focus in the coming year. persuade the board that the project Manith, Widuch & Doring packed warranted continue funding at a time away their notes, having devided up when other corporate-level initiatives the work to be completed in were being cut preparation for the board meeting.
  • 11.
  • 12.
    Problem Focus Living Bids Core Idea Expand the reach Concept About Future SHARENET
  • 13.
    More about management system &processes than the technical platform
  • 14.
    • Poor reuseof customer solution Decided across over sales region • Best practices sharing in sales • KM focus on sales & marketing was non-existance staff have designed well in KM • What little sharing & solution system: spread its bid & exchange has was not strengthen its proposal institutalized BTP
  • 15.
    Knowledge Management process IT infrastructure (Discover, capture, share & apply)
  • 16.
    • Both tacit& experienced Capturing knowledge • Transferred through social interaction • Knowledge Library Solve TKM • Urgent request tools • Forum sharing knowledge
  • 17.
    Cut cost Fund The questions over its broader ShareNet impelementation Getting people to contribute Getting Employee still use the traditional people to rely way compared the techologies on Incentives to Managers: Users: use Provided for local country Collected points called ShareNet Rewarded a overall participation in Shares Bonus-on-top knowledge sharing
  • 18.
    Siemens Munich HQfocus on developing core platforms for switching systems for telephony and data networks. ShareNet team had structured much knowledge library’s architecture to reflect sales and marketing process Plans virtual workshop. Presentations were posts with links to knowledge objects and discussion threads. Organized by time sequence. Nowadays, ShareNet has to achieve is getting the knowledge that is concentrated in the lab in Munich to those who need that knowledge. Have question regarding security, confidentiality and little incentive for them
  • 19.
    Corporate climate had worsened, with the Sign up for high-bandwidth telecommunications sector access, encouraging firms to particularly hard hit. quickly build out network infrastructure, the market collapsed, demand dried up overnight,