Built on experience, Dell Social Media Services are for customers across many industries, including Fortune 500, public and education, non-profit and healthcare. They’re also relevant for those just starting out or for those who are further along in their journey and looking to scale their efforts. The suite of offers ranges from listening and insights to best practice seminars and from advisory services to command center build-outs. For more information, visit http://dell.to/11Dpylk.
This presentation describes the technological trends developed to help charities and fund raising organizations overcome the current challenges. The presentation also describes how LINKDev charity solution introduces a competitive advantage to charities by helping them stay current with technological advances
How Dell is using social media to deepen customer relationships and build trustLiz Bullock
Liz Brown Bullock, Director of Social Media and Community, Dell, presents how Dell has used social media to build trust and deepen customer relationships by listening, engaging and acting. Presentation at Marketing Science Institute Board of Trustees Meeting April 2013 with the topic, Building Trust in a Digital Age.
Built on experience, Dell Social Media Services are for customers across many industries, including Fortune 500, public and education, non-profit and healthcare. They’re also relevant for those just starting out or for those who are further along in their journey and looking to scale their efforts. The suite of offers ranges from listening and insights to best practice seminars and from advisory services to command center build-outs. For more information, visit http://dell.to/11Dpylk.
This presentation describes the technological trends developed to help charities and fund raising organizations overcome the current challenges. The presentation also describes how LINKDev charity solution introduces a competitive advantage to charities by helping them stay current with technological advances
How Dell is using social media to deepen customer relationships and build trustLiz Bullock
Liz Brown Bullock, Director of Social Media and Community, Dell, presents how Dell has used social media to build trust and deepen customer relationships by listening, engaging and acting. Presentation at Marketing Science Institute Board of Trustees Meeting April 2013 with the topic, Building Trust in a Digital Age.
Updated workshop presentation as presented in Ottawa, ON on April 19th. This presentation is a guide to crowdsourcing and citizen engagement for organizations from a variety of types. Also presented was the Ideavibes Crowd Engagement Platform.
Telligent - Secrets To Building Sustainable Online CommunitiesTelligent
While there are huge benefits to an online community, at least 70 percent fail. Yet despite this failure rate, leading communities aren't just surviving; they are thriving. What sets these communities apart from the rest? How can you sustain an online community that provides a competitive edge?
Now you can learn the secrets of a successful community, including:
The most common fallacies of online communities
The importance of getting beyond the technology to strategy
The impact of the community life cycle
The benefits of harnessing user generated knowledge
Join Telligent founder and CTO Rob Howard for How to Build a Sustainable Online Community, and walk away with practical, action-oriented insights to help you transform your community from stale to effective.
Sharing between communities in the Smart City space is critical to scaling and success. It's also a vital pathway to creating entrepreneurial successes to fuel growth in the local innovation economy. This is my presentation on how to set up smart city projects for success and share them between communities.
Learn The Characteristics Of World Class CommunitiesTelligent
Today, everything is social. It’s the most revolutionary change in business since the introduction of email. Social is the “new normal” – every business has to have it. So why is it that some social strategies thrive while others wither and die?
Once you remove the shiny wrapper, there is an incredible amount of depth and value in using community software as a way to reach your customers. Join Telligent CTO Rob Howard and Sr. Director of Strategy Cecilia Edwards for their ground-breaking webinar, Learn the Characteristics of World Class Communities. Take this opportunity to hear expert views on how to transform your community from stale to “world class”, including how to:
Identify business objectives
Leverage the wisdom of the crowd
Provide privileged membership
View these slides to learn how your organization can build a world-class community.
Development of a Business Model for the Implementation of a Sustainable Point...the nciia
The lack of clean water remains a critical public health challenge throughout the developing world, and developing viable, sustainable programs is part of this challenge. This presentation describes a business model that was developed in partnership with a Dominican Republic NGO through a NCIIA Sustainable Vision grant. The program incorporates elements of health promotion, social marketing, microfinance and local entrepreneurship to help the rural poor purchase point-of-use water filters. The presenters will share their experiences and lessons learned.
Defrag Keynote: Social Computing and the Enterprise-Bridging the GapMark Koenig
Slides for Keynote Address at Defrag Conference, Denver CO. November 3, 2008.
Before citing, please review Saugatuck's Citation Policy at http://www.saugatech.com/citationpolicy.htm
Updated workshop presentation as presented in Ottawa, ON on April 19th. This presentation is a guide to crowdsourcing and citizen engagement for organizations from a variety of types. Also presented was the Ideavibes Crowd Engagement Platform.
Telligent - Secrets To Building Sustainable Online CommunitiesTelligent
While there are huge benefits to an online community, at least 70 percent fail. Yet despite this failure rate, leading communities aren't just surviving; they are thriving. What sets these communities apart from the rest? How can you sustain an online community that provides a competitive edge?
Now you can learn the secrets of a successful community, including:
The most common fallacies of online communities
The importance of getting beyond the technology to strategy
The impact of the community life cycle
The benefits of harnessing user generated knowledge
Join Telligent founder and CTO Rob Howard for How to Build a Sustainable Online Community, and walk away with practical, action-oriented insights to help you transform your community from stale to effective.
Sharing between communities in the Smart City space is critical to scaling and success. It's also a vital pathway to creating entrepreneurial successes to fuel growth in the local innovation economy. This is my presentation on how to set up smart city projects for success and share them between communities.
Learn The Characteristics Of World Class CommunitiesTelligent
Today, everything is social. It’s the most revolutionary change in business since the introduction of email. Social is the “new normal” – every business has to have it. So why is it that some social strategies thrive while others wither and die?
Once you remove the shiny wrapper, there is an incredible amount of depth and value in using community software as a way to reach your customers. Join Telligent CTO Rob Howard and Sr. Director of Strategy Cecilia Edwards for their ground-breaking webinar, Learn the Characteristics of World Class Communities. Take this opportunity to hear expert views on how to transform your community from stale to “world class”, including how to:
Identify business objectives
Leverage the wisdom of the crowd
Provide privileged membership
View these slides to learn how your organization can build a world-class community.
Development of a Business Model for the Implementation of a Sustainable Point...the nciia
The lack of clean water remains a critical public health challenge throughout the developing world, and developing viable, sustainable programs is part of this challenge. This presentation describes a business model that was developed in partnership with a Dominican Republic NGO through a NCIIA Sustainable Vision grant. The program incorporates elements of health promotion, social marketing, microfinance and local entrepreneurship to help the rural poor purchase point-of-use water filters. The presenters will share their experiences and lessons learned.
Defrag Keynote: Social Computing and the Enterprise-Bridging the GapMark Koenig
Slides for Keynote Address at Defrag Conference, Denver CO. November 3, 2008.
Before citing, please review Saugatuck's Citation Policy at http://www.saugatech.com/citationpolicy.htm
WSO2Con USA 2015: Cross Section of an API Program: The NEXEN API Program at B...WSO2
Learn how BNY Mellon is using APIs throughout the company’s digital transformation…implementing a microservices based architecture and agile software development paradigms, leveraging open source, presenting an external programming model to the BNY Mellon platform, and creating thriving ecosystem of partners contributing to the platform. Topics covered will include security models, API governance, driving developer adoption, utilization of WS02 code as open source, and protocol mediation.
Presented on Monday 2 November at NCVO/BWB Trustee Conference 2015.
Megan Griffith Gray, NCVO; Patrick Nash, Connect Assist; Kay Boycott, Asthma UK and Laila Takeh,Raising IT
Digital should transform your organisation - the role of trustees in leading change.
If you would like to find out more about our 2016 Trustee Conference email us at ncvoevents@ncvo.org.uk or call us on 020 750 3153.
More Than Just a Meeting Place: Leveraging online tools for actionifPeople
More than just a meeting place, the Internet is a tool for online collaboration. This presentation goes beyond using the web as a networking tool and looks at how to leverage online tools to get people to work together effectively. Presentation by ifPeople cofounders Christopher Johnson and Tirza Hollenhorst at the Pegasus Communications "Systems Thinking in Action" conference in Seattle, WA in November 2007.
#CU12: Building technology capacity for NGO’s around the globe - Rebecca Masi...Connecting Up
Rebecca Masisak joined TechSoup Global in 2001 to launch and chart the growth of TechSoup Global's technology product donation program and social enterprise. After successfully establishing the program in North America, Rebecca developed an international expansion model, which today serves an international NGO audience in 36 countries. Under her leadership, TechSoup Global has distributed nearly 7 million software and hardware product donations, and enabled recipients to save more than US$2.2 billion for direct services. As Co-CEO, Rebecca has been instrumental in building TechSoup Global's capacity and reach to support the entire portfolio of TechSoup Global's programs for bringing products, information, human capacity, and resources to the communities who need them most. Rebecca speaks about social enterprise and global networks and was awarded the Full Circle Fund's prestigious Full Impact Award in Technology. She is a member of the Telecentre.org Foundation's Board of Trustees, a member of the Social Enterprise Institute's San Francisco Forum for Social Enterprise leaders, and she volunteers for the nonprofit organisation S.A.G.E. (Students for the Advancement of Global Entrepreneurship).
Similar to Vexing Problems, Radical Transformations (20)
Doing More with Less:The Crisis, Cooperation, and the Librarykramsey
The current financial situation has forced many libraries to pay unprecedented attention to how they are organized to achieve their missions. One common thread emerging in the responses is cooperation: those needing to cut costs sharply are finding that they cannot do so incrementally but must instead transform their activities in ways that spread cost and diffuse risk among many partners. The talk will cover some of the opportunities available for transformative institutional collaboration among libraries, including collaborative, open source software development as well as the challenges facing those attempting to collaborate. It will pay particular attention to the question of how to collaborate strategically: that is, how to ensure that collaboration retains or increases a library’s ability to pursue mission, enhance agility, increase sovereignty, and improve sustainability.
What if you ran your library like a bookstore?kramsey
Libraries may have unique missions, but the way we accomplish them has a lot in common with many other businesses and institutions. This presentation will take a look what we can learn from bookstores, public radio, parks and recreation departments and other organizations that could help us reduce costs and improve revenues for libraries. And what could happen if we don’t.
Safalta Digital marketing institute in Noida, provide complete applications that encompass a huge range of virtual advertising and marketing additives, which includes search engine optimization, virtual communication advertising, pay-per-click on marketing, content material advertising, internet analytics, and greater. These university courses are designed for students who possess a comprehensive understanding of virtual marketing strategies and attributes.Safalta Digital Marketing Institute in Noida is a first choice for young individuals or students who are looking to start their careers in the field of digital advertising. The institute gives specialized courses designed and certification.
for beginners, providing thorough training in areas such as SEO, digital communication marketing, and PPC training in Noida. After finishing the program, students receive the certifications recognised by top different universitie, setting a strong foundation for a successful career in digital marketing.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Vexing Problems, Radical Transformations
1. Vexing
Problems,
Radical
Transformations
NELINET Annual Meeting
Executive Director’s Report
11 May 2007
Arnold Hirshon
2. To fly past our woes and
Today’s
ascend to new heights
Challenges
Serve as Effective
Demonstrate Vision
Stewards of Resources
Improve and Demonstrate
Update Library Facilities
Service Performance
to Meet Constantly
Changing User Needs
Cope with
Exploding Content
Respond to Shifts
in Personnel
Provide Strong Advocacy
and Communications Incorporate New Technologies and
Respond to Environmental Changes
3. To fly past our woes and
Today’s
ascend to new heights
Challenges:
• Demonstrate Vision
– Strong strategic plans + seize unanticipated opportunities
• Serve as Effective Stewards of Resources
– Costs continually increase without commensurate budget
increases
– Demonstrate value in accreditation reports
– Optimize workflows to ensure effective operations
• Cope with Exploding Content
– Inadequate time and ineffective tools to evaluate e-content
value
– Shifting balance of electronic and traditional print content
– Creating and maintaining local digitization programs
• Respond to Shifts in Personnel
– Staff turnover and retirements result in loss of expertise
– Staff require constant training to update their skills
4. To fly past our woes and
Today’s
ascend to new heights
Challenges:
• Incorporate New Technologies and Respond to
Environmental Changes
– Difficult to stay abreast of changes and how to respond
– New technology requires re-evaluation of workflows
• Improve and Demonstrate Service Performance
– Users, sponsors, and accreditors seek demonstrable and
measurable results
• Provide Strong Advocacy and Communications
– Web sites, Second Life islands, publications, meetings,
focus groups, surveys
• Update Library Facilities to Meet Constantly
Changing User Needs
– Group study areas, cafes, quiet space
6. The New Equation
+ Radical Transparency: users have a heightened awareness of
the internal operations of organizations from which they obtain
services
+ Technology infrastructure democratization: the network is the
platform – customers and users no longer need to purchase
hardware and software to accomplish their work
+ User Centered Innovation: Users can employ gaming and
simulation technologies to create customized solutions that meet
personal or mass market needs
= A seismic shift what we do and how we do it
7. Radical Transparency of
Organizations: Naked Executives
• A cultural shift, a redrawing of the lines between
“Google is not aa
“Google is not what's private and what's public
search engine.
search engine. • Absolute corporate secrecy is dying
Google is aa
Google is • Customers and staff are going to blab, so why not turn
reputation- everyone into a partner and invite them to do so?
reputation-
management • Post everything on the web that customers really want
management
to know
system. …
system. …
• Once people are interested in you, they're interested
Online, your rep
Online, your rep in helping you out and becoming your working
is quantifiable,
is quantifiable, partners
findable, and
findable, and • You can't go “halfway naked” – once you promise to
totally be open you must stay open or else the implied social
totally
compact of transparency will crumble
unavoidable.”
unavoidable.”
A generation has grown up blogging, posting aadaily phonecam picture on
A generation has grown up blogging, posting daily phonecam picture on
Flickr and listing its geographic position in real time on Dodgeball and Google
Flickr and listing its geographic position in real time on Dodgeball and Google
Maps. For them, authenticity comes from online exposure. It's hard to trust
Maps. For them, authenticity comes from online exposure. It's hard to trust
anyone who doesn't list their dreams and fears on Facebook.
anyone who doesn't list their dreams and fears on Facebook.
Clive Thompson. “The See-Through CEO.” Wired (April 2007) http://www.wired.com/wired/archive/15.04/wired40_ceo.html
8. Infrastructure Democratization and
User-Centered Innovation
• Web 2.0 and open source software are enabling the
creation of a new level playing field
• Businesses can no longer do all things in secret, lock
things down, or restrict customer choices
• Competition and rapid development requires collaboration
to get things done that no one can do alone
• Innovation communities are forming through web 2.0
• Users no longer must rely upon providers to develop
solutions
• Users want customized solutions and will innovate by
themselves to develop what they want
• Can leverage the power of innovation communities
because users “freely reveal” their ideas
• This democratized innovation process can apply to both
information and physical products and solutions
Sources include James Surowiecki (Wise Crowds), Eric Von Hippel (Democratizing Innovation), and Dan Tapscott (Wikinomics)
10. Since Last Year
When we introduced the subscription plan, we
announced that we would undertake a multi-year
process to transform NELINET to respond to your
rapidly-changing needs
11. The Transformation of NELINET
From solely the traditional roles as
broker, e-resource licensor, educator
To an evolving role as an innovation
enabler
12. The Value of NELINET
• Local touch
– NELINET has a broad and deep understanding of our members
• Objective Information
– We provide an objective and broad perspective to help you see
and respond to trends
– We provide solutions, not sell you products
• Innovation
– We work with you to identify effective and innovative solutions
• Collaboration
– We coordinate your collaborative efforts, and thereby share the
load and the risk
13. The Value of Regional of
Network Partnerships
What challenges
await you today?
Make your regional network the first
place you will call
From technology and workflow
consulting, to research on new services
on timely topics, to discounts on
databases and other products, to creating
a community for help and support.
Whether planning ahead or facing a
crisis, your network is there.
Amigos
Your independent
BCR
FEDLINK
Regional network
ILLINET
INCOLSA
MINITEX
MLC
MLNC
Transforming
NEBASE
NELINET
Libraries through
Nylink
OHIONET
PALINET
Collaboration
www.librarynetworks.org SOLINET
WiLS
15. FY2007: Board Goals
Provide libraries with information services within a
highly collaborative environment to enable
members to contain their costs and improve the
quality of their services
• Develop more collaborative programs (e.g., interest
groups, summit meetings)
• Listen more to our members (e.g., site visits, surveys)
• Ensure delivery of the highest quality programs and
services (e.g., evaluations and online logs)
• Develop new business models to
serve as facilitators or enablers of member activity
host technology services, not just broker the services of others
16. We’re Working to Meet Your Daily Needs
• Reducing OCLC expenses
– OCLC Direct prices for all members
– Up to 4.5% interest on deposit accounts
• Enhancing continuing education opportunities
– Strong general and custom-education programs
– Free unlimited attendance at live and online courses
– Low cost seminars, institutes and conferences
• Lower e-resource prices
– A robust list of resources available at direct prices
Our feedback sessions today will help us
learn how we may better serve you
18. Increasing Participation,
Increasing Value
increasing visibility
ensuring access
encouraging advocacy
identifying solutions
achieving results
sharing ideas
fostering communications
forming connections
uniting members
implementing technologies
creating opportunities
promoting best practices
19. Forming Connections and Sharing Ideas
MIntZ: Member Interest Zones
• Current MIntz and online forums
– Ground Delivery Services
– Assessment and Accreditation
– Digital Repositories
• Current Forums
– Library 2.0
– Technology Sandbox (one forum per application)
• Forthcoming
– Information Literacy
– Intellectual Property
– Last Copy Repository
– The Future of Cataloging
– Contact us if you are interested in joining or starting a MIntZ
20. Increasing Library Visibility and
Encouraging Advocacy
“The Long, Slow Climb”
• NELINET Academic Library
Advocacy Summit held in
The unique nature of academic library advocacy
December 2006
• Discussed the unique nature
of academic library advocacy
and the different
relationships of the library to
its constituencies
• Accreditation is a key
advocacy opportunity
– NELINET is providing an
expanded array of consulting
and educational opportunities
regarding accreditation
21. Implementing Technologies
NELINET Trend Awareness Services
TrendGauge As a TrendGauge
Blogger!
– Thought-provoking ideas for libraries
– Contribute your ideas through blog entries
– Expert panel members sought!
Technology Sandbox
– A safe place for library staff to experiment with
new technologies
22. Creating Opportunities
• Seeking development and implementation
partners for a free trial
• Testbed to develop standards, guidelines
and best practices
• You provide
– Digitized objects and appropriate metadata
– Willingness to contribute your energy and ideas
• We provide
– A DSpace instance to load your objects
– Metadata consulting, technical support, and
implementation services
– Export of your objects and metadata
– One year discounts after testbed period if
NELINET hosts services
• Begin July 1, finish December 31, 2007
23. Achieving Results
• An opportunity for you to get help at no cost, and to
share best practice information with your colleagues
after the consultation is over
• Proposals due by June 15
• NELINET Consulting is also available on a wide array
topics, e.g.,
– strategic and technology planning
– digitization
– workflow analysis
– facilities renovations
24. Identifying Solutions
Ask NELINET! Support Services
• A known, trusted and personalized information source
for library staff
• You get fast and complete answers to your questions
– Telephone and email support
– Consulting services
• Call for support well beyond OCLC topics
– General support
– Information technology solutions
– Library information services and options
– Managerial and administrative issues
• Consulting services available
– Workflow analysis
a reliable service that is there when you need it
25. Encouraging Best Practices
• The first NELINET Trend
Report
• Seminars and institutes
coming this fall about
optimization of technical
services operations
• More reports and seminars
will be developed based upon
consulting, MIntZ, and other
shared membership
experiences
26. Encouraging Best Practices
Member Education
• The subscription model is working for members
• More topics than ever before
• Courses taught at more regional locations
• Higher attendance
• Increased participation by a larger number of members
• More online courses, including through the regional
Network Education Exchange
“The IT conference as a whole was energizing and invigorating,
giving me an outstanding view of the current state of digital
services and the possibilities of the future.”