Shubhransu Kumar Samal has over 11 years of experience managing back office operations. He currently works as the Operational Manager at the Indian Medical Association in Cuttack, Odisha. Some of his responsibilities include preparing daily reports, maintaining transaction data, processing data, and answering customer queries. He is proficient in Microsoft Office applications and has a background in finance. He aims to provide critical support to colleagues in a busy office environment.

1. Shubnransu Kumar Samal
E-Mail: shubhransusamal@gmail.com; Contact: +91 - 9776869067
Addre ss: IMA House, Medical Road, Ranihat, Cuttack - 753007, Odisha
Profe ssional Pre face
> A result oriented professional with expertise & over 11 years of experience in managing Back End Ope rations.
> Curre ntly associate d with Indian Me dical Association, Cuttack as Ope rational Manage r.
> Possess good comprehension skills, with command over written language.
> A computer proficient person with excellent command over MS Office tools and good typing speed.
> Thorough knowledge of the MS office tools (Expertise in working with MS excel).
> Good exposure to the back office profile with work experience in the field of finance.
> Received transactions data on daily basis and re-organized it for analysis as per the SOP (Standard Operating
Procedure). Adroit in updating the report formats as per the instructions from the higher management.
> Comfortable with being the ‘go to’ person for anything related to the smooth running of an office. Deft in
analysing results and recorded the fluctuations in the computed values as compared to the standard values.
> Skilled in mailing the analysis results with personal comments to higher authority for further processing.
> Having a professional approach to all routine tasks.
> Qualified with B.Com. and Post Graduate Diploma in Computer Application.
> Possess excellent communication, interpersonal and relationship management skills.
Are as of Expe rtise
> Updating standard formulae and templates by monitoring the periodic modifications in the government policy for
the finance sector. Maintaining daily transactions data in the MS Excel sheets.
> Processing the data with the help of the predefined formulae.
> Preparing daily / weekly reports for different departments as per their standard formats.
> Answering daily query / complaint mails by customers; by following the SOP.
> Mailing the head office and other area offices for coordination in the processes.
> Providing full administrative and office management support to work colleagues in a busy office environment.
> Understanding consumer demand trends to provide critical inputs for business development initiatives and
formulate unique & creative selling strategies.
> Dealing with people politely but in an authoritative manner.
> Managing administration systems with deftness in maintaining harmonious relations among management &
employees through administration and resolution of employees’ grievances.
> Having a proactive and flexible approach to juggling different priorities, and able to work autonomously and take
ownership of all aspects of work.

2. W ork Expe rie nce
Since Aug’ 2010 w ith Indian Me dical Association, Cuttack as Ope rational Manage r
Key Deliverables
> Assisting Admin Manager in performing office work. Controlling back office operations.
> Preparing daily reports. Updating Back Office Manager about all day to day activities.
> Controlling / tracking all documents and keeping logs of all the data.
> Getting equipment’s repaired, if required. Coordinating with departmental heads for their requirements.
> Fixing up meetings for seniors. Arranging accommodations for company guests.
> Examining the:-
o Availability of the stationary and their ordering.
o Receivables with the bills. Managing supplier’s bill payment.
o Working of the technical assets of the company.
IT Skills: Conversant with Windows 10, 7; Internet; and MS – Office Applications (Word, DOS, Excel & Pow e rPoint).
Qualifications
B.Com.
NSM City College, Cuttack College in 2015. Secured 41% marks.
Post Graduate Diploma in Compute r Application
Computer Application Centre, Cuttack in 2015.
XII (Comme rce )
M.S. College, Baramba School in 2009. Secured 51% marks.
X
Jhajia High School in 2007. Secured 59% marks.
Pe rsonal Profile
Date of Birth : 2nd
July, 1992
Linguistic Abilitie s : English, Hindi and Odia
Hobbies : Bike riding, surfing net
DECLARATION
I hereby inform you that the above information is correct to the best of my knowledge and belief. I have not
suppressed any material or factual information in the above statement.
Place :
Date :
Shubhransu Kumar Samal