1. Taylor Rae Ruffner
3626 W Villa Maria Dr Glendale, AZ 85308
(602) 703-2599 * taylorruffner18@gmail.com
Work experience
Carraba's Italian Grill, Scottsdale,AZ
Hostess/Server
• Greet and welcome all guests and provide them with high class customer service.
• Recognized by restaurant management for outstanding performance with takeout order, hostess and
server job tasks.
Starbucks Coffee Co.Phoenix, AZ June 2013-Jan 2016
Shift Supervisor/Barista
• Provide quality beverages,whole bean, and food products with 100 percent accuracy,consistently for
all customers.
• Deliver world class customer service to every guest by performing all work responsibilities with a
customer first attitude.
• Accurately management of the cash drawer,open/close procedures for the store, execution of a
developed plan of action to resolve any customer conflict.
Massage Envy, Phoenix, AZ
Sales Associate/Receptionist
• Greeting guests upon arrival and maintaining a professional recepton area
• Providing excellent service by answering phone calls and setting appointments
• Selling memberships to new guests
Fry’s Food and Drug, Phoenix, AZ Sept 2011-2013
Courtesy Clerk
• Provide superior customer service to all customers.
• Performed extra-duty assistance to the Floral department, Grocery department and General Merchandise
department.
Education
Paradise Valley Community College Jan 2014-2015 Deer
Valley High School May 2013
Volunteer Experiences
•John C. Lincoln • Play works • Wild at Heart • Calvary Community

2. Professional References
Allison Clatone, Starbucks Coffee Company, Store Manager, Phoenix, AZ
(602) 920-4103
Gregory Brooks, Teacher,Glendale High School, Glendale, AZ
gregory.brooks@guhsdaz.org
Karen Fulmer, Supplier Business Development Manager, Avnet ESSG, Chandler, AZ
Kg.fulmer@gmail.com