Best Practices for SharePoint Intranets & The New Communication Sites – Joel Oleson. Information from Microsoft Ignite on communication sites as well as SharePoint Hub sites including new information architecture.

1. Joel Oleson
@joeloleson, Director Konica Minolta Business Solutions
Collabshow.com

2.  First Full Time SharePoint Admin
 Global Traveler & Blogger…
Travelingepic.com
 Architect of 1st version of SharePoint
online
 Regional Director of SharePoint Practice
at KM

3.  Quick: Iterative and Agile
development
 User and stakeholder involvement
 Integrated and linked enterprise
tools and contents
 Responsive design
 Global and Page Navigation
 Personalized elements:
Dashboards, homepages and
menus
 Megamenus
 Quality images and graphics
 Author UX & support
 Personas & Use Cases
 Improved search
 Eliminating social silos
 Multi-language support
 Project timelines
 Governance structures
 Return on investment and
measures of success
https://www.nngroup.com/report
s/intranet-design-annual/

4.  1. Poor Search Results
 2. Content in Silos
 3. Poor Visual Layout & Appeal
 4. Illegible Text – difficult to read designs
 5. Announcements and Promotions that Look like External Advertisements
 6. Global Navigation that Disappears
 7. Portal Pages that Only Promise Content

7. NEXT GENERATION INTRANETS WITH
MODERN TECHNOLOGY
Imagine you ask your SharePoint a simple question:
“How many vacation days do I have left?”
“Do I get memorial day off?”
“When is my next meeting?”
Next Generation UX

11. SHAREPOINT
HUB SITES
Brings together related team sites
and communication sites
Roll up news and site activity
Search across related sites
Cross-site navigation
Consistent look-and-feel across
sites
Admins create, users adopt and
use

12. Communication sitesTeam sites

15. Mobile experience
Improved efficiency
Personalization
Replace antiquated technology
“Delta Airlines leverages SharePoint Online to
power the company’s intranet, DeltaNet, giving
over 260,000 employees, retirees, partners, and
vendors a single point of access for communication
and resources that matter most to them.”
Susan Hayes, GM of Corporate Communications

16. 1. Recent
2. Relevant
3. Responsive
4. Riveting
5. Reliable

19. Site usage
News, pages and files in Microsoft Teams
Custom themes and site designs
SharePoint app: Me tab, notifications
Column formatting
Groups integration: Planner, Microsoft Forms
Attention view
Additional insights on usage
Connect existing sites to new O365 groups
More branding options: fonts, variations
More site design actions
SharePoint hub sites
SharePoint app for Android on-prem support
From Microsoft Ignite: 10/17