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SharePoint Survey 2011 Results: How are Businesses Using SharePoint?

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Updated results of our "SharePoint in the Enterprise: Best Practices Survey" after an additional 820 SharePoint users responded. Go to http://www.global360.com/download/sharepoint-survey
to get your free survey results report.

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SharePoint Survey 2011 Results: How are Businesses Using SharePoint?

  1. 1. Survey Results:How Are Businesses Using SharePoint?Survey Update for January 2011Derek Weeks Twitter: @weekstweets<br />
  2. 2. 1600+ responded to survey.<br />Thank You.<br />
  3. 3. IT Pro<br />25.4%<br />SharePoint <br />Analyst<br />16.6%<br />Developer<br />31.8%<br />End User<br />15.8%<br />Business Manager<br />4.7%<br />Other<br />5.7%<br />Your primary role with SharePoint?<br />
  4. 4. Where are you located?<br />5%<br />7%<br />24%<br />51%<br />5%<br />2.5%<br />1.5%<br />4%<br />
  5. 5. It is not the statistics that count<br />
  6. 6. Question<br />Are you currently using or considering using SharePoint within your organization?<br />
  7. 7. Global 360 Survey Results<br />Considering SharePoint = 4%<br />Not considering SharePoint = 0%<br />Own SharePoint and are using today (2003) = 4%<br />Own SharePoint and are using today (2007) = 47%<br />Own SharePoint and are using today (2010) = 42%<br />Own SharePoint but do not have it deployed = 3%<br />
  8. 8. Are you currently using or considering using SharePoint within your organization?<br />
  9. 9. Ratio of 2007 to 2010 Deployments<br />5:7<br />2:3<br />1:1<br />2:1<br />3:7<br />
  10. 10. Tweet #SPSEMEA<br />SharePoint 2010 deployments grow5xsince August.<br />
  11. 11. Question<br />How widespread is the deployment and usage of SharePoint within your organization?<br />
  12. 12. Global 360 Survey Results<br /> Aug-10 Jan-11<br />Using within team site or single SharePoint project site = 5% 7%<br />Limited SharePoint sites ordepartmental use (1 to 3) = 11% 11%<br />Several departments(4 or more) = 17% 23%<br />Regionally by specific offices = n/a 7%<br />Enterprise wide deployment of SharePoint = 67% 52%<br />
  13. 13. How widespread is the deployment and usage of SharePoint within your organization?<br />
  14. 14. Who has deployed SharePoint enterprise wide?<br />Healthcare<br />#1<br />Manufacturing<br />#3<br />Finance/Banking<br />#2<br />
  15. 15. Who has deployed SharePoint enterprise wide?<br />1 in 3<br />Using SP2010<br />1 in 10<br />Using SP2010<br />1 in 5<br />Using SP2010<br />
  16. 16. Tweet #SPSEMEA<br />57%<br />Consumer Packaged Goods & Retail are using SP2010<br />
  17. 17. Question<br />How are you currently using, or plan to use, your SharePoint investment?<br />
  18. 18. Global 360 Survey Results<br /> Aug-10 Jan-11<br />Content Repository Only = 37.6 % 35.6% <br />Enterprise Content Management = 54.4% 64.2%<br />Portal and Web Content Management = 66.0% 72.6%<br />Document Workflow = 67.2% 70.9%<br />Business Process Management = 55.9% 59.8%<br />Social, Community, Collaboration = n/a 51.8%<br />Business Intelligence = n/a 53.9% <br />Custom Applications = 44.83% 43.2% <br />
  19. 19. How widespread is the deployment and usage of SharePoint within your organization?<br />
  20. 20. 1999<br />2003<br />2007<br />2010<br />SP vsFileshare<br />Search<br />Manage Meta Data<br />Find ability<br />Development Platform<br />CollaborationShare AcrossBusiness<br />What is this thing?<br />
  21. 21. 37%<br />Content<br />
  22. 22. Tweet #SPSEMEA<br />37% use SharePoint as a content repository<br />
  23. 23. Tweet #SPSEMEA<br />59% of SharePoint users are connecting their content and processes<br />
  24. 24. Tweet #SPSEMEA<br />#1 CIO Priority:<br />Improving Business<br />Processes<br />
  25. 25. Shedding its Image<br />“go to place for content”<br />“Where business gets done”<br />
  26. 26. Question<br />What do you believe is the most challenging issue with your SharePoint implementation?<br />
  27. 27. Global 360 Survey Results<br />Aug-10 Jan-11<br />Development time and effort required<br />to build business applications = 30.0% 18.4%<br />End User Adoption / Training = Other*17.3%<br />Governance = Other * 16.9%<br />Limited or Lack of SharePoint Strategy = Other *15.1%<br />Lack of intuitive, easy to use interface = 21.0% 10.5%<br />Managing multiple document workflows = 3.7% 5.5%<br />Real time reporting and analytics<br />on workflows or processes = 8.8% 5.5%<br />Inability to manage role or skills based<br />work assignments = 6.0% 3.7%<br />Other = 24.4% n/a<br />
  28. 28. What do you believe is the most challenging issue with your SharePoint implementation?<br />
  29. 29. Development Time and Effort Required to Build Business Applications<br />#1<br />
  30. 30. SharePoint Challenges: “It Takes a Village”<br />IT Pro<br />Governance<br />SharePoint <br />Analyst<br />Adoption / <br />Strategy<br />End User<br />Adoption/<br />Training<br />Developer<br />Development<br />Time<br />Business Manager<br />Lack of or Limited Strategy<br />
  31. 31. Challenge #1<br />Development Time for Business Applications<br />Challenge #2<br />User Adoption<br />
  32. 32. The iGoogle Effect<br />Users, Community, Speed, and You<br />SharePoint’s Inconvenient Truth<br />http://www.endusersharepoint.com/2010/12/07/sharepoint%E2%80%99s-inconvenient-truth/<br />
  33. 33. Question<br />Which statement best represents your opinion of the SharePoint user application experience?<br />
  34. 34. Global 360 Survey Results<br /> August-10 Jan-11<br />SharePoint has a great user experience <br />out-of-the-box and is adequate for our needs = 18% 21%<br />SharePoint user experience is somewhat adequate <br />but requires additional in-house design and development = 60% 62%<br />SharePoint user experience is inadequate and requires <br />third party products and services to improve the <br />application interface = 8% 9%<br />SharePoint user experience is inadequate but we don’t <br />have the time or resources to invest in improvements = 10% 6%<br />User experience is not important = 0% 0%<br />No opinion = 4% n/a<br />
  35. 35. Opinion of the user application experience?<br />
  36. 36. Tweet #SPSEMEA<br />62% require additional in-house design for interfaces. <br />
  37. 37. Needs work<br />Needs work<br />Needs work<br />I love it.<br />Needs work<br />
  38. 38. Question<br />What tool is primarily used when creating and modifying changes to your SharePoint workflows?<br />
  39. 39. Global 360 Survey Results<br />SharePoint Designer = 37%<br />SharePoint Workflow (out of the box) = 19%<br />3rd Party Workflow or Process Modeling<br />(Ascentn, Global 360, K2, Nintex) = 8%<br />Visio and SharePoint Designer = 5% <br />Visual Studio and SharePoint Designer = 29%<br />Other = 2%<br />
  40. 40. Your primary for mapping business processes / workflow?<br />SharePoint <br />Analyst<br />IT Pro<br />SP Designer<br />& OOTB tie<br />Developer<br />SP Designer and Visual Studio<br />Business Manager<br />End User<br />
  41. 41. Your primary for mapping business processes / workflow?<br />SharePoint <br />Analyst<br />SP Designer<br />IT Pro<br />SP Designer<br />& OOTB tie<br />Developer<br />SP Designer and Visual Studio<br />Business Manager<br />SP Designer<br />End User<br />SP Designer<br />
  42. 42. Question<br />Of the documents stored and managed within your SharePoint repository, what percentage are used or accessed as part of a broader mission-critical business process? <br />
  43. 43. Global 360 Survey Results<br />Aug-10 Jan-11<br />None = 11% 8%<br />1-25% = 38% 32%<br />25-50% = 24% 26%<br />50-75% = 18% 23%<br />75-100% = 9% 10%<br />
  44. 44. 27%<br />Do You Trust it That Much?<br />
  45. 45. 33% say over half the documents in SharePoint are mission critical<br />Tweet #SPSEMEA<br />
  46. 46. Strategic value of SharePoint content<br />Need for SharePoint business strategy?<br />
  47. 47. Most Popular Third Party Tools<br />Security and Rights Management<br />Workflow/BPM<br />Search/Analytics<br />Records Management<br />Classification/Taxonomy<br />Archiving<br />Back-up Support<br />Social Computing<br />Storage Management<br />Data Migration Tools<br />
  48. 48. Question<br />How do you expose legacy or other application data to your SharePoint users?<br />
  49. 49. Global 360 Survey Results<br />*<br /> Aug-10 Jan-11<br />Access data through a separate native <br />legacy/application interface = 31% 30%<br />SharePoint Data is integrated into a different <br />system and pulled by users from that system = 9% 18%<br />Access all legacy and new data through <br />a single, integrated user interface within SharePoint = 11% 10%<br />External data is currently not available = 41% 30%<br />Some legacy data is accessed through SharePoint = n/a 35%<br />Other = 7% 10%<br />
  50. 50. Exposing legacy or other application data?<br />
  51. 51. Tweet #SPSEMEA<br />51% reach outside of SharePoint portal for legacy or other application data.<br />
  52. 52. Don’t Play the Dating Game with Your Users<br />
  53. 53. Thank you.<br />All survey participants will get the paper in about two weeks. <br />http://www.global360.com/download/sharepoint-survey<br />

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