This document contains a resume for Syed Shahbaz Ali. It summarizes his career objective, areas of expertise, professional training, experience working as a Restaurant General Manager and 1st Assistant Manager at KFC and McDonald's Pakistan respectively, and his academic qualifications which include a Bachelor's degree. It also lists his personal details such as marital status and languages spoken.

1. SYED SHAHBAZ ALI
363, H-1, Johar Town.
Lahore, Pakistan.
Mobile-No: 0300-4399459.
Email: syedshahbazali1985@gmail.com.
Date of Birth: November 16th
, 1985.
CAREER OBJECTIVE
To seek for a position in a progressive organization where
 I can utilize my knowledge and skills to bring a positive change in the organization.
 I can become more skilled and competent by working on demanding tasks under fine supervision.
AREA OF EXPERTISE
 Customer Care/Relationship
 Time Management
 Inventory Management
 Budget Management
 Problem Solving
 Recruitment and Selection
 Crew Development
 Multitasking Person
PROFESSIONAL TRAINING
 Crew Training And Development Program.(CTDP).
 Shift Into Over Drive (SIO).
 Basic Shift Management (BSM).
 Advanced Shift Management (ASM).
 Effective Management Program (EMP).
 Shift Management Excellence (SMX)
PROFESSIONAL EXPERIENCE
KFC (Kentucky Fried Chicken) (Dec 2014 – Dec 2015)
RESTAURANT GENERAL MANAGER
Responsible for operating the tasks of the Entire restaurant which includes to:
 Maintain QSC of the entire restaurant.
 Control the budget and Daily Variance Of Products.
 Achieve given targets.
 Spearhead the complete execution of Recruitment & Selection Process for Crew.
 Conduct Employee Orientation For Crew.
 Execute Performance Review System For Crew.
 Coordinate & Follow Up with Line Management & Payroll.
 Help to budget and control the Profit And Loss Line Items.
 Responsible for Weekly And Monthly Inventory.
 Responsible for assigning the Action Plan to managers and its follow up.
 Maintain the store QSC.
 Development of subordinate managers and crew.
 Responsibility of making the Petty Cash Badge.
 Order Restaurant Products according to Sales.
 Help to budget and control the Profit And Loss Line Items.
 Responsible for Weekly And Monthly Inventory.
 Responsible for assigning the Action Plan to crew and its follow up.

2. MCDONALD’S PAKISTAN (Feb. 2014 –Nov 2014)
1st ASSISTANT MANAGER:
TRAINING
 Spearhead the complete execution of Recruitment & Selection Process for Crew.
 Conduct Employee Orientation For Crew.
 Execute Performance Review System For Crew.
 Coordinate & Follow Up with Line Management & Payroll.
 Help to budget and control the Profit And Loss Line Items.
 Control the Daily Variance Of Products.
 Responsible for Weekly And Monthly Inventory.
 Responsible for assigning the Action Plan to managers and its follow up.
 Maintain the store QSC.
 Development of subordinate managers and crew.
 Responsibility of completion of MDP and SMX books.
 Responsibility of making the Crew Training Need Analysis.
 Responsibility of making the Training Calendar.
 Responsibility of making the Status Sheet.
 Responsibility of making the Petty Cash Badge.
MCDONALD’S PAKISTAN (Dec. 2008 - Feb. 2014)
2ND
ASSISTANT MANAGER
SCHEDULING:
 Spearhead the complete execution of Recruitment & Selection Process for Crew according to
business need.
 Conduct Employee Orientation For Crew.
 Execute Performance Review System For Crew.
 Coordinate & Follow Up with Line Management & Payroll.
 Update the folders of all restaurant Crew.
 Update the Leave Tracking.
 Assign the Crew Duties according to Sales.
INVENTORY MANAGEMENT:
 Order Restaurant Products according to Sales.
 Update the Emc Book on daily basis.
 Help to budget and control the Profit And Loss Line Items.
 Control the Daily Variance Of Products.
 Responsible for Weekly And Monthly Inventory.
 Responsible for assigning the Action Plan to crew and its follow up.

3. ACADEMICS
QUALIFICATION
Bachelors
2005
DIVISION
I
Intermediate
2003
I
Matriculation
2001
I
PERSONAL
Marital Status: Single
Age : 30 Years
Computers : Well versed in Windows application,
Microsoft Office, Outlook and Internet
browsing.
Languages : Fluent in Urdu and can communicate in
English
References will be furnished on request
UNION BANK (Jun 2003 – Dec 2003)
SALES EXECUTIVE
Responsible for:
 Visiting the clients for promoting the Car Leasing Scheme.
 Explaining and convincing the clients about the Car Leasing Scheme.
 Visiting the Show Rooms.
 Achieving given targets.
T
FACILITATION` & EMPLOYEE DEVELOPMENT:
 Conduct Crew Development Program.
 Facilitate the Training Of Crew for new initiatives.
PLAN AND DAILY MAINTENANCE:
 Responsible for the Look After And Maintenance of all equipments.
 Follow-up of the Monthly Plan And Maintenance Tasks of equipment.
 Responsible for assigning Equipment Tasks to all the managers.
 Control the Equipment And Building Budgets for the restaurant.
 Make the Monthly Problem Advice Sheets for the restaurant.
 Update the Equipment Manuals and Maintenance Requirement Cards for the restaurant.
POLICY DEVELOPMENT & EMPLOYEE RELATIONS:
 Participate in the Crew Development Process.
 Execute the Crew Opinion Survey.
TRANS ASIAN PHARMACEUTICAL (Jan 2006 – Dec 2008)
FRONTLINE MANAGER
Responsible for:
 Visiting various doctors and briefing the company’s medicines.
 Explaining the medicines’ efficiency and their ingredients.
 Shelf positioning in the Pharmacies.
 Comparison of sales between competitors.
 Achieving different targets
 Out of Station Visits for the above purposes.