The document contains a resume for Omer Sharif who is seeking a position utilizing his 10 years of experience working for McDonalds Pakistan in operations management and as a restaurant manager. He held various roles with increasing responsibilities at McDonalds and completed their management development programs. His resume details his qualifications, experience managing staff, responsibilities in areas like quality, sales, profit, and people management.

1. H # 6-Main Rasheed Park Sakeem
morre Lahore.
Voice: 0301-8414640
E-mail: omersh888@gmail.com
OMER SHARIF
OBJECTIVE
Seeking a position to work in your prestigious organizations that warrants an opportunity
not only to learn but also utilize the skills acquired over the course of my professional
experience.
QUALIFICATION
• Bachelor of Commerce from Hailey College of commerce
(University of the Punjab Lahore.) In first division.
• F.Sc. Gen.Science from F.C College Lahore in first division.
• Matriculation in science in first division.
EXPERIENCE
• Worked in “McDonalds Corp. Pakistan”.
Total 10 Years working experience (March 2004 to Oct 2014) as part of Operations
management team.
Join McDonalds as Trainee Manager in March 2004.
After 8 Month of training and learning Management skill promoted
as 2nd
Asst Manager in November 2004. Following are some job
responsibilities as 2nd
Asst. Manager:
1. Meeting QSC standards on all shifts without supervision
1. Interviewing and selecting crew people and conducting crew
orientation.
1. Training crew trainers and helping to train manager trainee and
floor manager.
1. Recording documentation in employee personnel files.
1. Giving input on crew performance reviews.
1. Completing weekly inventories and statistical reports.
1. Maintaining restaurant safety awareness and safety records.

2. 1. Using proper security and verification procedures when
handling deposits and safe contents.
1. Executing crew incentive and enthusiasm activities and
maintaining the crew bulletin board.
1. Adjusting bin levels charts computer system.
1. Collecting information and initiating insurance claims when
incident occurred on the shift.
1. Calculating restaurant Build-To’s, and ordering food paper and
operating supplies.
1. Helping to budged and control assign P&L line items.
1. Completing assigned daily, weekly and monthly equipment
calibrations.
Worked for the same post for 1 year and 10 months and promoted as
1st
Asst. Manager in September 2006.Following is the detail preview
of my job responsibilities as 1st
Asst. Manager:
People:
1. Understands enforce and trains crew and managers on all
appropriate people policies award minimums, safety & security
procedures.
2. Assists in training manager trainees and 2nf assistants.
3. Executes the restaurants recruitment and retention plan.
4. Conduct crew meetings.
5. Manages and implements the restaurant training system.
6. Assists in completing and presenting performance review based on
defined goals and objectives for the crew and assistant managers.
7. Conducts management meetings an the absence of the restaurant
manager.
QSC/Sales Building:
1. Models performance standards for all crew and managers.
2. Gathers customer feedback and identify patterns, trends and
initiates specific action to improve customer satisfaction.
3. Optimises QSC level in the restaurant at all times.
4. Manages all restaurant equipment and the PM program.
5. Developes and implements restaurant extentions of national
promotions.
6. Responds to change in volume patterns and promotional activities
and makes adjustment as needed to ensure operational standards
are maintained.
7. Completes and post crew schedules weekly.
8. Effectively schedules to build the business on all day part.
9. Assists in the implementation of new products and procesures.
10. Executes assigned activities to build sales.
Safety/Sanitation/Security:

3. 1. Uses proper security and verification procedures when handling
deposits and safe contents.
Profit:
1. Controls assigned P&L line items.
2. Energy and resource conservation.
3. Projects and reconciles monthly P&L and determining profit
opportunities with the assistance of the restaurant Manager.
Administration:
1. Completes assigned daily paperwork, weekly inventories and QCR
reports.
2. Maintains personnel files.
3. Assists in evaluating short and mid range objectives of the
restaurant.
4. Completes and analyses the restaurants reports & completes action
plans.
Promoted as Restaurant Manager in October 2007 and given the responsibility of Iqbal Town
Branch as Restaurant Manager. After completing successful 4 years there transferred to
McDonalds Link Road Branch (Model Town) on same designation and start handling the staff
of 130 people. Given below are the detail preview of my job responsibilities which including all
above mentioned:
 Overall level of customer satisfaction.
 The QSC, sales, and profit results of the restaurant.
 Holding controllable P&L line items within budget, and reconciling
the monthly P&L.
 Adherence to all applicable labour laws,E.E.O,sexual harassment,
McDonalds personnel policies, security and safety procedures by all
employees.
 Training, performance appraisals, wage reviews and motivation of all
restaurant employees.
 Recruitment and retention of an adequate staff of crew people,
maintenance, and swing management who are enthusiastically
dedicated to customer satisfaction.
 In-restaurant implementation of new products & procedures.
 Salaried and swing management schedules.
 Management team meetings, crew opinion surveys and
communication sessions.
 Local marketing and in-restaurant extensions of co-op and national
promotions.
 Accuracy of monthly reports.
 Verification of all deposits.

4.  Definition of the restaurant’s trading area, major competitors and
traffic generators, and use of the information to maximize sales.
 Ensures timely and thorough processing of all insurance claims.
 Create long term restaurant objectives and action plans for QSC,
Sales, Profit, and people Development.
(MDP)MANAGEMENT DEVELOPMENT PROGRAM
1 MDP-I (Management Development Program I) Completed.
1 MDP-II (Management Development Program II) Completed.
2 MDP-III (Management Development Program III) Completed.
3 MDP-IV (Management Development Program IV) in process.
TRAINING/MANAGEMENT COURSES
1 BSM (Basic Shift Management).
1 ASM (Advance Shift Management).
2 SMC (System Management Course).
3 RLP (Restaurant Leadership Practices) from Dubai, top the course & Won Gold Hat for
Pakistan McDonalds in APMEA region.
4 SMX (Shift Management Excellence Course).
5 SMX –II ASM (New curriculum) & Top the course & Won Golden Hat among all
Branched in Punjab region.
PERSONAL INFORMATION
Father’s name Muhammad Sharif
Date of birth 10th January 1981
N.I.C NO 35202-2768390-5
Marital Status Married
Mobile no. 0301-8414640
Address House # 6-Main Rasheed Park Sakeem
morre Lahore.