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Session 2
Leadership – an Introduction
Dr. Kiruba Nagini R
Topics to deal with…
Understanding Leadership
- Introduction to Leadership
- Leadership defined
- Characteristics of Leadership
- Importance of Leadership
- Role of a Leader
- Qualities of a Leader
- Leadership and Management – Relationship - Leader versus Manager
- Authority vs Leadership
- Leadership and Motivation
- Organizational Leadership
State a few adjectives for Leadership
Project Oxygen
1.Is a good coach
2.Empowers the team and does not micromanage
3.Expresses interest in and concern for team members’ success and personal well-being
4.Is productive and results-oriented
5.Is a good communicator—listens and shares information
6.Helps with career development
7.Has a clear vision and strategy for the team
8.Has key technical skills that help him or her advise the team
9. Collaborating across the organization
10. Decision making
What is Leadership??????
The ability to influence a group toward the achievement of a vision or a set of
goals.
Why do we need Leadership?
1. Ensure optimal effectiveness
2. Challengers to the status-quo
3. Create visions of the future
4. Inspire the organizational members to want to achieve the goals/ vision
5. Create detailed plans and strategies
6. Develop the workable organizational structure
7. Oversee day-to-day operations
Characteristics of a Leader
Empathy
Consistency
Honesty
Direction
Communication
Needs support from all
Assume obligation
OCEANTheory:
1. Openness
2. Conscientiousness
3. Extrovert
4. Agreeableness
5. Neuroticism
Case Study
Walmart and the Military
• In 2008, facing a serious shortage of leadership-ready employees at the store management level, Walmart
decided to recruit from the U.S. military.The company sent recruiters to military job fairs and hired 150 junior
military officers, pairing them with store mentors to learn on the job.The result: Walmart claims that it’s been able
to bring in world-class leaders who were ready to take over once they had learned the retail business thatWalmart
could easily teach them. Other organizations that have heavily recruited from the military in recent years include
GE, Home Depot, Lowe’s, State Farm Insurance, Merck, and Bank of America.
• It’s not really surprising to see companies turn to the military for leadership potential. A long tradition of books
and seminars advises leaders to think like military leaders ranging from SunTzu to Norman Schwarzkopf. And
military veterans do have a variety of valuable skills learned through experience.
• General David Petraeus notes, “Tell me anywhere in the business world where a 22- or 23-year-old is responsible
for 35 or 40 other individuals on missions that involve life and death . . .They’re under enormous scrutiny, on top of
everything else.These are pretty formative experiences. It’s a bit of a crucible-like experience that they go
through.”
•
• Military leaders are also used to having to make due in less than optimal conditions, negotiate across cultures, and
operate under extreme stress. However, they do have to relearn some lessons from the service. Some may not be
used to leading someone like an eccentric computer programmer who works strange hours and dresses like a slob,
but who brings more to the company’s bottom line than a conventional employee would.
• Indeed, in some companies like Google, there is nothing like the chain of command military leaders are used to.
Still, most forecasts suggest there will be an ample supply of battle-tested military leaders ready to report for
corporate duty in the near future, and many companies are eager to have them.
• Questions
• 1. Do you think leaders in military contexts exhibit the same qualities as
organizational leaders? Why or why not?
• 2. In what ways not mentioned in the case would military leadership
lessons not apply in the private sector?What might military leaders have to
re-learn to work in business?
• 3. Are specific types of work or situations more likely to benefit from the
presence of “battle-tested” leaders? List a few examples.
Importance of Leadership
• Initiates action
• Motivation
• Providing guidance
• Creating confidence
• Co-ordination
• Effective planning
• Inspiration & motivation
Role of a Leader
• Strong focus
• Integrity
• Good engagement with others
• Looking at the bigger picture
• Resourcefulness
• Organisational Clout
• Effective communication
Qualities of a leader
• Honesty
• Delegation
• Communication
• Confidence
• Commitment
• Positive attitude
• Creativity
• Inspire
• Empathy
• Accountability
• Enthusiastic
• Focus and drive
• Responsible
Indian Model of Leadership – Devdutt Patnaik
Leadership and Management
• While managers lay down the structure and delegates authority and responsibility, leaders provides direction by
developing the organizational vision and communicating it to the employees and inspiring them to achieve it.
• While management includes focus on planning, organizing, staffing, directing and controlling; leadership is
mainly a part of directing function of management. Leaders focus on listening, building relationships, teamwork,
inspiring, motivating and persuading the followers.
• While a leader gets his authority from his followers, a manager gets his authority by virtue of his position in the
organization.
• While managers follow the organization’s policies and procedure, the leaders follow their own instinct.
• Management is more of science as the managers are exact, planned, standard, logical and more of mind.
Leadership, on the other hand, is an art. In an organization, if the managers are required, then leaders are a
must/essential.
• While management deals with the technical dimension in an organization or the job content; leadership deals
with the people aspect in an organization.
• While management measures/evaluates people by their name, past records, present performance; leadership
sees and evaluates individuals as having potential for things that can’t be measured, i.e., it deals with future and
the performance of people if their potential is fully extracted.
• If management is reactive, leadership is proactive.
• Management is based more on written communication, while leadership is based more on verbal communication.
Basis Manager Leader
Origin A person becomes a manager by virtue of his position. A person becomes a leader on basis of his personal qualities.
Formal Rights
Manager has got formal rights in an organization
because of his status.
Rights are not available to a leader.
Followers The subordinates are the followers of managers.
The group of employees whom the leaders leads are his
followers.
Functions A manager performs all five functions of management. Leader influences people to work willingly for group objectives.
Necessity A manager is very essential to a concern.
A leader is required to create cordial relation between person
working in and for organization.
Stability It is more stable. Leadership is temporary.
Mutual Relationship All managers are leaders. All leaders are not managers.
Accountability
Manager is accountable for self and subordinates
behaviour and performance.
Leaders have no well defined accountability.
Concern A manager’s concern is organizational goals. A leader’s concern is group goals and member’s satisfaction.
Followers People follow manager by virtue of job description. People follow them on voluntary basis.
Role continuation
A manager can continue in office till he performs his
duties satisfactorily in congruence with orgnl goals.
A leader can maintain his position only through day to day
wishes of followers.
Sanctions
Manager has command over allocation and distribution
of sanctions.
A leader has command over different sanctions and related task
records.These sanctions are essentially of informal nature.
AuthorityVs Leadership
• Formal authority and power may not influence people.
• Authority rarely provides a scope for feedback, constructive criticism or opinions of the people on
whom it is exercised however leaders provide ample platform to their followers to voice their
thoughts and feedback.
• Authority can hardly make people change their attitudes and behaviors with lasting effects and
results however a leader inspires followers through self modeled ways and hence leadership displays
greater effectiveness in addressing attitudes and behaviors of people.
• Exercising authority sometimes limits the approaches to arrive at solutions for issues and problems
while leadership encourages people to look beyond the obvious and think innovatively and
sometimes emerge with radical solutions.
• Authority does not become leadership because what the latter has is moral authority
• Individuals, who do not rely on authority but lead people, are the ones who enjoy the privilege of
their ideologies and thoughts practiced by later generations long after they are gone.
Leadership and Motivation
• Harmonize and match the subordinate needs with the organizational needs. As a leader, the executive must
ensure that the business has the same morals and ethics that he seeks in his employees. He should make sure that
his subordinates are encouraged and trained in a manner that meets the needs of the business.
• Appreciation and rewards are key motivators that influence a person to achieve a desired goal. Rewarding good/
exceptional behavior with a small token of appreciation, certificate or letter can be a great motivator. If a
certificate is awarded to a person, it should mention the particular act or the quality for which the individual is
being rewarded.
• Being a role model is also a key motivator that influences people in reaching their goals. A leader should set a
good example to ensure his people to grow and achieve their goals effectively.
• Encouraging individuals to get involved in planning and important issues resolution procedure not only motivates
them, but also teaches the intricacies of these key decision-making factors. Moreover, it will help everyone to get
better understanding of their role in the organization. The communication will be unambiguous and will certainly
attract acknowledgement and appreciation from the leader.
• Developing moral and team spirit certainly has a key impact on the well-being of an organization. The metal or
emotional state of a person constitutes his or her moral fabric. A leader’s actions and decisions affect the morale
of his subordinates. Hence, he should always be aware of his decisions and activities. Team spirit is the soul of the
organization. The leader should always make sure his subordinates enjoy performing their duties as a team and
make themselves a part of the organization’s plans.
• A leader should step into the shoes of the subordinates and view things from subordinate’s angle. He should
empathize with them during difficult times. Empathizing with their personal problems makes them stronger-
mentally and emotionally.
• A meaningful and challenging job accomplished inculcates a sense of achievement among employees.The
executive must make their employees feel they are performing an important work that is necessary for the
organization’s well-being and success.This motivational aspect drives them to fulfill goals.
• Remember, “To become an efficient leader, you must be self-motivated”.You must know your identity, your
needs and you must have a strong urge to do anything to achieve your goals. Once you are self-motivated, only
then you can motivate others to achieve their goals and to harmonize their personal goals with the common goals
of the organization.
Leadership and Motivation
Organizational leadership
Organizational leadership deals with both human psychology as well as expert tactics.
Organizational leadership emphasizes on developing leadership skills and abilities that are
relevant across the organizations. It means the potential of the individuals to face the hard
times in the industry and still grow during those times. It clearly identifies and distinguishes
the leaders from the managers. The leader should have potential to control the group of
individuals.
Organizational leadership involves all the processes and possible results that lead to
development and achievement of organizational goals. It includes employees’
involvement, genuineness, effective listening and strategic communication.
Effective Organizational Leadership
• A leader must lead himself, only then he can lead others. He must be committed on
personal and professional front, and must be responsible. He must be a role model for
others and set an example for them.
• A leader must boost up the morale of the employees. He should motivate them well so that
they are committed to the organization. He should be well acquainted with them, have
concern for them and encourage them to take initiatives.This will result in more efficient
and effective employees and ensure organizational success.
• A leader must work as a team. He should always support his team and respect them. He
should not hurt any employee. A true leader should not be too bossy and should not
consider him as the supreme authority. He should realize that he is part of the organization
as a whole.
Organizational leaders - qualities
• Individuals who are highly ambitious, have high energy level, an urge to lead, self-
confidence, intelligence, have thorough knowledge of job, are honest and flexible
are more likely to succeed as organizational leaders. Individuals who learn the
organizational leadership develop abilities and skills of teamwork, effective
communication, conflict resolution, and group problem solving techniques.
• Organizational leaders clearly communicate organizational mission, vision and
policies; build employees morale, ensure efficient business operations; help
employees grow professionally and contribute positively towards organizations
mission
Who is a Leader? – Speaks APJ Kalam
Thank you !!!!!!!!
• evnarasiman@gmail.com
• 9500060712

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Session 2 introduction to leadership

  • 1. Session 2 Leadership – an Introduction Dr. Kiruba Nagini R
  • 2. Topics to deal with… Understanding Leadership - Introduction to Leadership - Leadership defined - Characteristics of Leadership - Importance of Leadership - Role of a Leader - Qualities of a Leader - Leadership and Management – Relationship - Leader versus Manager - Authority vs Leadership - Leadership and Motivation - Organizational Leadership
  • 3. State a few adjectives for Leadership
  • 4. Project Oxygen 1.Is a good coach 2.Empowers the team and does not micromanage 3.Expresses interest in and concern for team members’ success and personal well-being 4.Is productive and results-oriented 5.Is a good communicator—listens and shares information 6.Helps with career development 7.Has a clear vision and strategy for the team 8.Has key technical skills that help him or her advise the team 9. Collaborating across the organization 10. Decision making
  • 5. What is Leadership?????? The ability to influence a group toward the achievement of a vision or a set of goals. Why do we need Leadership? 1. Ensure optimal effectiveness 2. Challengers to the status-quo 3. Create visions of the future 4. Inspire the organizational members to want to achieve the goals/ vision 5. Create detailed plans and strategies 6. Develop the workable organizational structure 7. Oversee day-to-day operations
  • 6. Characteristics of a Leader Empathy Consistency Honesty Direction Communication Needs support from all Assume obligation OCEANTheory: 1. Openness 2. Conscientiousness 3. Extrovert 4. Agreeableness 5. Neuroticism
  • 7. Case Study Walmart and the Military
  • 8. • In 2008, facing a serious shortage of leadership-ready employees at the store management level, Walmart decided to recruit from the U.S. military.The company sent recruiters to military job fairs and hired 150 junior military officers, pairing them with store mentors to learn on the job.The result: Walmart claims that it’s been able to bring in world-class leaders who were ready to take over once they had learned the retail business thatWalmart could easily teach them. Other organizations that have heavily recruited from the military in recent years include GE, Home Depot, Lowe’s, State Farm Insurance, Merck, and Bank of America. • It’s not really surprising to see companies turn to the military for leadership potential. A long tradition of books and seminars advises leaders to think like military leaders ranging from SunTzu to Norman Schwarzkopf. And military veterans do have a variety of valuable skills learned through experience. • General David Petraeus notes, “Tell me anywhere in the business world where a 22- or 23-year-old is responsible for 35 or 40 other individuals on missions that involve life and death . . .They’re under enormous scrutiny, on top of everything else.These are pretty formative experiences. It’s a bit of a crucible-like experience that they go through.” • • Military leaders are also used to having to make due in less than optimal conditions, negotiate across cultures, and operate under extreme stress. However, they do have to relearn some lessons from the service. Some may not be used to leading someone like an eccentric computer programmer who works strange hours and dresses like a slob, but who brings more to the company’s bottom line than a conventional employee would. • Indeed, in some companies like Google, there is nothing like the chain of command military leaders are used to. Still, most forecasts suggest there will be an ample supply of battle-tested military leaders ready to report for corporate duty in the near future, and many companies are eager to have them.
  • 9. • Questions • 1. Do you think leaders in military contexts exhibit the same qualities as organizational leaders? Why or why not? • 2. In what ways not mentioned in the case would military leadership lessons not apply in the private sector?What might military leaders have to re-learn to work in business? • 3. Are specific types of work or situations more likely to benefit from the presence of “battle-tested” leaders? List a few examples.
  • 10. Importance of Leadership • Initiates action • Motivation • Providing guidance • Creating confidence • Co-ordination • Effective planning • Inspiration & motivation
  • 11. Role of a Leader • Strong focus • Integrity • Good engagement with others • Looking at the bigger picture • Resourcefulness • Organisational Clout • Effective communication
  • 12. Qualities of a leader • Honesty • Delegation • Communication • Confidence • Commitment • Positive attitude • Creativity • Inspire • Empathy • Accountability • Enthusiastic • Focus and drive • Responsible
  • 13. Indian Model of Leadership – Devdutt Patnaik
  • 14. Leadership and Management • While managers lay down the structure and delegates authority and responsibility, leaders provides direction by developing the organizational vision and communicating it to the employees and inspiring them to achieve it. • While management includes focus on planning, organizing, staffing, directing and controlling; leadership is mainly a part of directing function of management. Leaders focus on listening, building relationships, teamwork, inspiring, motivating and persuading the followers. • While a leader gets his authority from his followers, a manager gets his authority by virtue of his position in the organization. • While managers follow the organization’s policies and procedure, the leaders follow their own instinct. • Management is more of science as the managers are exact, planned, standard, logical and more of mind. Leadership, on the other hand, is an art. In an organization, if the managers are required, then leaders are a must/essential. • While management deals with the technical dimension in an organization or the job content; leadership deals with the people aspect in an organization. • While management measures/evaluates people by their name, past records, present performance; leadership sees and evaluates individuals as having potential for things that can’t be measured, i.e., it deals with future and the performance of people if their potential is fully extracted. • If management is reactive, leadership is proactive. • Management is based more on written communication, while leadership is based more on verbal communication.
  • 15. Basis Manager Leader Origin A person becomes a manager by virtue of his position. A person becomes a leader on basis of his personal qualities. Formal Rights Manager has got formal rights in an organization because of his status. Rights are not available to a leader. Followers The subordinates are the followers of managers. The group of employees whom the leaders leads are his followers. Functions A manager performs all five functions of management. Leader influences people to work willingly for group objectives. Necessity A manager is very essential to a concern. A leader is required to create cordial relation between person working in and for organization. Stability It is more stable. Leadership is temporary. Mutual Relationship All managers are leaders. All leaders are not managers. Accountability Manager is accountable for self and subordinates behaviour and performance. Leaders have no well defined accountability. Concern A manager’s concern is organizational goals. A leader’s concern is group goals and member’s satisfaction. Followers People follow manager by virtue of job description. People follow them on voluntary basis. Role continuation A manager can continue in office till he performs his duties satisfactorily in congruence with orgnl goals. A leader can maintain his position only through day to day wishes of followers. Sanctions Manager has command over allocation and distribution of sanctions. A leader has command over different sanctions and related task records.These sanctions are essentially of informal nature.
  • 16. AuthorityVs Leadership • Formal authority and power may not influence people. • Authority rarely provides a scope for feedback, constructive criticism or opinions of the people on whom it is exercised however leaders provide ample platform to their followers to voice their thoughts and feedback. • Authority can hardly make people change their attitudes and behaviors with lasting effects and results however a leader inspires followers through self modeled ways and hence leadership displays greater effectiveness in addressing attitudes and behaviors of people. • Exercising authority sometimes limits the approaches to arrive at solutions for issues and problems while leadership encourages people to look beyond the obvious and think innovatively and sometimes emerge with radical solutions. • Authority does not become leadership because what the latter has is moral authority • Individuals, who do not rely on authority but lead people, are the ones who enjoy the privilege of their ideologies and thoughts practiced by later generations long after they are gone.
  • 17. Leadership and Motivation • Harmonize and match the subordinate needs with the organizational needs. As a leader, the executive must ensure that the business has the same morals and ethics that he seeks in his employees. He should make sure that his subordinates are encouraged and trained in a manner that meets the needs of the business. • Appreciation and rewards are key motivators that influence a person to achieve a desired goal. Rewarding good/ exceptional behavior with a small token of appreciation, certificate or letter can be a great motivator. If a certificate is awarded to a person, it should mention the particular act or the quality for which the individual is being rewarded. • Being a role model is also a key motivator that influences people in reaching their goals. A leader should set a good example to ensure his people to grow and achieve their goals effectively. • Encouraging individuals to get involved in planning and important issues resolution procedure not only motivates them, but also teaches the intricacies of these key decision-making factors. Moreover, it will help everyone to get better understanding of their role in the organization. The communication will be unambiguous and will certainly attract acknowledgement and appreciation from the leader.
  • 18. • Developing moral and team spirit certainly has a key impact on the well-being of an organization. The metal or emotional state of a person constitutes his or her moral fabric. A leader’s actions and decisions affect the morale of his subordinates. Hence, he should always be aware of his decisions and activities. Team spirit is the soul of the organization. The leader should always make sure his subordinates enjoy performing their duties as a team and make themselves a part of the organization’s plans. • A leader should step into the shoes of the subordinates and view things from subordinate’s angle. He should empathize with them during difficult times. Empathizing with their personal problems makes them stronger- mentally and emotionally. • A meaningful and challenging job accomplished inculcates a sense of achievement among employees.The executive must make their employees feel they are performing an important work that is necessary for the organization’s well-being and success.This motivational aspect drives them to fulfill goals. • Remember, “To become an efficient leader, you must be self-motivated”.You must know your identity, your needs and you must have a strong urge to do anything to achieve your goals. Once you are self-motivated, only then you can motivate others to achieve their goals and to harmonize their personal goals with the common goals of the organization. Leadership and Motivation
  • 19. Organizational leadership Organizational leadership deals with both human psychology as well as expert tactics. Organizational leadership emphasizes on developing leadership skills and abilities that are relevant across the organizations. It means the potential of the individuals to face the hard times in the industry and still grow during those times. It clearly identifies and distinguishes the leaders from the managers. The leader should have potential to control the group of individuals. Organizational leadership involves all the processes and possible results that lead to development and achievement of organizational goals. It includes employees’ involvement, genuineness, effective listening and strategic communication.
  • 20. Effective Organizational Leadership • A leader must lead himself, only then he can lead others. He must be committed on personal and professional front, and must be responsible. He must be a role model for others and set an example for them. • A leader must boost up the morale of the employees. He should motivate them well so that they are committed to the organization. He should be well acquainted with them, have concern for them and encourage them to take initiatives.This will result in more efficient and effective employees and ensure organizational success. • A leader must work as a team. He should always support his team and respect them. He should not hurt any employee. A true leader should not be too bossy and should not consider him as the supreme authority. He should realize that he is part of the organization as a whole.
  • 21. Organizational leaders - qualities • Individuals who are highly ambitious, have high energy level, an urge to lead, self- confidence, intelligence, have thorough knowledge of job, are honest and flexible are more likely to succeed as organizational leaders. Individuals who learn the organizational leadership develop abilities and skills of teamwork, effective communication, conflict resolution, and group problem solving techniques. • Organizational leaders clearly communicate organizational mission, vision and policies; build employees morale, ensure efficient business operations; help employees grow professionally and contribute positively towards organizations mission
  • 22. Who is a Leader? – Speaks APJ Kalam
  • 23. Thank you !!!!!!!! • evnarasiman@gmail.com • 9500060712

Editor's Notes

  1. Project Oxygen: is the leader selection and development program of Google. It observes around 10,000 managers and evaluates them over a one hundred variables. They strongly believe that more efficient and performing the managers are, more retention happens, and as happy the managers are, more is their productivity. Eight competencies discovered: in 2008. after 10 years, in 2018, it updated its list of traits.
  2. How does this influencer come into scene? Formally in the organization, with authority; also from outside the organizational limits:
  3. Empathy is a major component of Emotional Intelligence
  4. Clout: very influential