This document discusses various aspects of leadership including definitions, qualities, styles, and differences between leadership and management. It defines leadership as a process of guiding and influencing people towards goals. Key leadership qualities include emotional intelligence, relationship building, problem solving, decision making, coaching, and setting an example. There are different leadership styles such as autocratic, democratic, laissez-faire, and transformational. Formal leaders hold official positions while informal leaders gain respect and influence. Power and leadership can overlap but power is derived from position while true leadership comes from personal attributes that inspire voluntary followership.

1. Leadership

2.  Definitions and characteristics
 Leadership qualities and Skill
 Importance of leadership
 Principles of leadership
 Leadership and Management
 Formal and Informal Leaders
 Factors of leadership
 Leadership Styles
 Leadership & Power
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Outcome5:
Define what leadership is; describe the concepts of leadership management and supervision
identify the traits approaches leadership, and explain the various concepts of leadership

3. Who is leader ?
A leader is an individual who
possesses the ability to
encourage, motivate and/or
influence others towards the
achievement of a goal.
Leaders are required to develop
future visions, and to motivate
the organizational members to
achieve it
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4. Leadership Leadership is a process by which
an individual can direct, guide
and influence the behavior and
work of others towards
accomplishment of specific goals
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5. Encourage
teamwork
Actively encouraged
feedback
Develop other
people
Show enthusiasm
Recognize individual
effort
Listen to individuals
Provide direction
Demonstrate
personal integrity
Support other
people
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Characteristics of leadership

6. Leadership Qualities and skills
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Leadership quality and skill helps in leading the group
of people to achive goals .
If you are a good leader then you can achieve your
targets efficiently and can make progress in your targets

7. Leadership Qualities and Skill
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8. • Emotional intelligence is one of the most important leadership soft skills.
Leaders deal with a variety of sensitive and stressful situations, and need
good judgment to be able to operate appropriately in such situations
Emotional
Intelligence
• A leader need to maintain good relationship with everyone. Leaders must
know how to connect and communicate with different groups and
individuals.
Relationship
Building
• Leaders spend a significant amount of time putting out fires and solving
issues for customers, the company, and the team.
• Leaders should also guide teammates through the problem solving
process instead of automatically fixing every issue that arises. This
approach helps teams be more skilled and self-sufficient.
Problem
Solving
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9. • Great leaders have the confidence and competence to make
sound decisions quickly. They know how to evaluate choices
and pick the best option.
Decision
Making
• Great leaders can express the importance of the mission to the
team members and inspire them to work for the mission.
Persuasion
• Leaders help colleagues to reach their true potential by
guiding and motivating them. They always encourage their
colleagues to continuously develop, to remain positive under
all circumstances.
Coaching
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10. Importance of Leadership
• Leader is a person who starts the work by communicating the policies and
plans to the subordinates
Initiates action
• A leader motivates the employees to the work with the full enthusiasm and
passion.
Motivation
• A leader guide the subordinates by telling them how they have to perform
their work effectively and efficiently to achieve the goals effectively
Providing guidance
• A leader generate confidence among subordinates.. He listen to their
complaints and problems and try to solve them .
Creating confidence
• Leader need to create healthy work environment. He need to maintain
good relationship with employees
Builds work environment 10

11. Principles of Leadership
 Know Yourself and Seek Self Improvement - You are never done growing as a leader.
 Be Technically and Tactically Proficient - Know your business.
 Seek Responsibility and Take Responsibility for Your Actions - Be accountable.
 Make Sound and Timely Decisions - Be wise but be decisive.
 Set the Example - More is caught than taught.
 Know Your People and Look Out for Their Well Being – They don't care how much you know, until they know how
much you care.
 Keep Your People Informed - No team ever failed because of too much communication.
 Develop A Sense of Responsibility in Your Subordinates - You are responsible for developing your people.
 Ensure the Task Is Understood, Supervised and Accomplished - Set clear expectations and goals, then coach and hold
people accountable.
 Train Your People as A Team - Culture is the Leader’s job.
 Employ Your Team in Accordance with its Strengths and Capabilities - Put your people in a position to succeed. 11

13. Differences between Leadership and Management
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Managers lay down the structure and delegates authority and
responsibility
Leaders provides direction by developing the organizational vision
and communicating it to the employees and inspiring them to achieve
it.
Management includes focus on planning, organizing, staffing,
directing and controlling; leadership is mainly a part of directing
function of management.
Leaders focus on listening, building relationships, teamwork,
inspiring, motivating and persuading the followers.
Management measures/evaluates people by their name, past records,
present performance;
Leadership sees and evaluates individuals as having potential for
things that can’t be measured easily
Management deals with the technical dimension in an organization or
the job content
Leadership deals with the people aspect in an organization.
Managers follow the organization’s policies and procedure. The leaders follow their own instinct.
A manager gets his authority by virtue of his position in the
organization.
Leader gets his authority from his followers,
Leadership
Management

14. Four Factors of Leadership
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Leadership
Leader
Followers
Communication
Situation

15.  Leader:
The leader should be aware of their ability. what the he or she can do and what they are capable of doing.
The success of the leader is determined by the followers; the followers decide whether the leader was
successful at accomplishing the goal or not. If the followers trust the leader and show confidence in the leader
then it is determined that an individual is a good leader.
 Followers:
Every follower has a different requirement of the leadership style that best suites the follower.
The follower that lacks motivation might require a different leadership skill compared to a person who does
not lack motivation. The leader should have good understanding of human nature such as emotions, needs,
and motivation. If a leader has good understanding of human nature, it will become easier for the leader to
understand which leadership style best fits the followers. 15

16.  Communication
Leadership becomes effective through two-way communication and the relationship that develops between
the leader and the follower become stronger through communication.
The leader sets an example for the followers as to what is expected of the followers and the followers are also
aware of what the leader expects of them.
 Situation
The leaders should have the ability to judge which strategy and which leadership style would be suitable for a
particular situation.
As every situation is different, the leader has to deal with every situation differently. An effective leader is an
individual who has the ability to identify the right strategy to deal with the situation at the moment that the
leader faces the situation.
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17.  Strong leadership in the workplace can improve employee performance, morale and the
potential for success.
 Generally, organizations have two kinds of leadership :
 Formal leadership
 Informal leadership
 Both formal leaders and informal leaders can lead to success for an organization.
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Organizations have two kinds of leadership

18. Formal leadership
 Formal leadership is a circumstance in which an individual is the officially recognized head of a group or
organization.
 This type of leadership relates to a job title, so it's the professional responsibility of formal leaders to
motivate their juniors and take charge of the factors that may lead to the success of the organization, such
as resource allocation and decision-making.
 The CEO of a corporation is an example of a formal leader. They're responsible for directing all
resources and operations and making decisions that lead the company to profitability. Also, as the highest-
ranking executive of the organization, they officially have more authority than others within the company.
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19. Informal leadership
 Informal leadership is when an individual does not have official status as a group's leader, but other
group members see them as and consider them to be a leading force.
 Informal leaders tend to be experienced and knowledgeable, so they're the ones people seek for answers
and guidance. Often, they've earned the status of informal leader by developing strong relationships with
the people around them and proving themselves, through actions, to be reliable and trustworthy.
 An example of an informal leader is a colleague who's well known for their intelligence, wisdom and
interpersonal qualities. This person isn't necessarily a high-ranking member of the organization, but
others respect them and typically go to them for advice and knowledge about procedures. In meetings,
they might frequently offer actionable insights that lead to the resolution of problems. If they provide
instruction, others often heed it willingly 19

20. Leadership Styles
Leadership styles are the ways in which a leader views leaderships and performs it in
order to accomplish their goals.
Leadership styles are classifications of how a person behaves while leading a group.
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Type of
Leadership Styles
Autocratic
leadership
Democratic
leadership
Laissez faire
leadership
Transformational
Leadership

21. Autocratic Leadership
 Autocratic leadership is a management style wherein one person controls all the decisions
and takes very little inputs from other group members.
 Leaders independently preside over policies and processes
 Group members are always directly supervised by the leader
 An example of this could be when a manager changes the hours of work shifts for multiple
employees without consulting anyone — especially the affected employees.
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Examples of leaders who have used authoritarian leadership include Adolf Hitler, Benito Mussolini, Bill Gates, Kim
Jong-un, Larry Ellison, Lorne Michaels, Richard Nixon and Vladimir Putin.

22. Democratic leadership
 Democratic leadership style in which members of the group take a participative role in the
decision-making process
 Group members are encouraged to share their thoughts, ideas and creative solutions
 For example, in a company board meeting, a democratic leader might give the team a few
decision-related options. They could then open a discussion about each option. After a
discussion, this leader might take the board's thoughts and feedback into consideration, or
they might open this decision up to a vote.
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Google uses a democratic leadership style. Google encourages employees to play a participative leadership role in making
important decisions through extensive discussion and brainstorming. This has led Google employees to experience job
satisfaction at their workplaces.

23. Laissez faire leadership
Laissez-faire leadership gives others the freedom to make decisions. While
leaders still provide their teams with the resources and tools they need to
succeed.
In a young startup, for example, you might see a laissez-faire company founder
who makes no major office policies around work hours or deadlines. They
might put full trust into their employees while they focus on the overall workings
of running the company.
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Mark Zuckerberg, the CEO of Facebook believes in laissez faire leadership style. It is true that the
whole company might not operate in this style, but Mark believes that his employees can come up
with creative ideas and innovative solutions if he provides them with that opportunity.

24. Transformational Leadership
 Transformational leadership is always "transforming" and improving upon the
company's conventions. Employees might have a basic set of tasks and goals that they
complete every week or month, but the leader is constantly pushing them outside of
their comfort zone.
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For example:
Steve Jobs is known for being one of the most iconic transformational leaders in the world. People who
worked for Jobs said he was constantly challenging everyone to think beyond what they had
accomplished, that he always pushed for and wanted more. He encouraged them to think about products
people didn’t even know they needed and go for them at full speed. He used leadership to help
transform his organizational structure, improve job satisfaction, and use products to change the world

25. Power
 Power refers to the positional power that comes because of the position in the organization.
 According to Green, “Power is simply the extent of the capability to control others so that they will do
what they are wanted to do.”
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Type of
power
Referent
power
Expert
power
Reward
power
Legitimate
power
Coercive
power

26. Type of power Explanation Example
Referent power Based on followers’ identification and liking for the leader
A school teacher who is adored by their students has referent
power
Expert power
Based on followers’ perceptions of the leader’s
competence
A tour guide who is knowledgeable about a foreign country has
expert power
Legitimate power Associated with having status or formal job authority
A judge who administers sentences in the courtroom exhibits
legitimate power
Reward power
Derived from having the capacity to provide rewards to
others
A supervisor who gives rewards to employees who work hard is
using reward power
Coercive power
Derived from having the capacity to penalise or punish
others
A coach who sits players on the bench for being late to practise is
using coercive power
Types of power

27. Differences Between Leadership and Power
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Dimension Power Leadership
Definition Power is the ability of an individual to exercise
some form of control over another individual.
Leadership is the ability to inspire people to follow your
instructions voluntarily and manage the completion of a
work without exercising any form of force.
Source Power is derived form a position of authority. Leadership is a personal attribute.
Approach Power gives orders and instructions, may not
listen and doesn’t allow much creativity in others
Leaders give freedom to express creativity to make
strong personal contributions
Types The types of power include coercive, legitimate,
expert, referent and reward.
The main types of leadership include autocratic,
democratic, transformational, and laisses-faire.