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COLLEGE OF LAW, GOVERNMENT AND INTERNATIONAL STUDIES
GMGM5063
LEADERSHIP AND MANAGEMENT COURSE
Title: Servant Leadership
Mohamed Dahir Hassan
SERVANT LEADERSHIP
Servant-Leadership is a practical altruistic philosophy which supports people who
choose to serve first, and then lead as a way of expanding service to individuals and
institutions. Servant-leaders may or may not hold formal leadership positions. Servant-
leadership encourages collaboration, trust, foresight, listening, and the ethical use of
power and empowerment.
Servant leadership begins with a vision. They see the big picture. They identify
complex problems early and are able to implement workable solutions in a timely style
by planning ahead. Servant leaders are optimists with empathy for people. They lead
through service.
The servant-leader
is servant first.
The objective of serving others encapsulates every facet of society from
establishing endearing homes and healthy communities to building
prosperous businesses and worthwhile public entities.
From initial project-planning stages to
final implementation, servant leaders
think about how they can best serve
others.
WHAT KIND OF LEADER SERVES OTHERS
Simply: Servant leaders put others first to serve.
“It begins with the natural feeling that one wants to serve, first” Robert Greenleaf.
Constructive: Servant leaders are constructive, self-actualizing, transformative
types because they are visionaries.
Persistent: Servant leaders typically have overcome substantial obstacles in their
own lives often at a young age. Consequently, they possess the determination to
meet demanding challenges throughout their careers.
Motivating: Servant leaders surround themselves with good people and then
motivate them to achieve greatness. Because servant leaders often have extremely
ambitious plans, they are good delegators.
Servant leaders exhibit intuition that enables them to identify society’s
ills and begin implementing solutions to problems long before most
people even recognize the perils lurking below the surface.
When tackling society’s most enormous challenges such as poverty,
crime, mental health, disease and public education well-intentioned
leaders have a tendency to launch ambitious programs and build large
institutions designed to hide rather than help the people most in need
of attention or reform. Productive leaders solve problems; they don’t
hide them.
// yis // 071909 //
SERVANT LEADERSHIP THEORY
SERVANT LEADERSHIP TRAITS
Each leadership style has unique attributes. For servant
leadership, these elements include the capability to
transform an organization. This entails inspiring
stakeholders, empowering employees, establishing
foundational changes, and motivating people throughout an
organization to want to be of service to others.
“Servant-leaders differ from other persons of good will,”
Greenleaf concluded, “because they act on what they
believe.” He identified vision, influence, credibility, trust
and service as important leadership qualities, along with the
following characteristics, which are critical to the success
of a servant leader.
CHARA
CTERIS
TIC
Listening
Empathy
Commitment
to growth of
the people
Building
community
Persuasion
Foresight
Awareness
Conceptuali
zation
Stewardship
Healing
Listening: Servant leader have the ability to
listening intently to their inner thoughts and
feelings and interpret them
Listen intently to others
Listen receptively to
what is being said (and
not said)
in touch with one’s
own inner voice
seeking to understand what one’s body,
spirit, and mind are communicating
Empathy
Identifies with the concerns of others so as to
better understand and lead
People need to be accepted and recognized
for their special unique spirits
Empathy: servant leaders strive to understand
other people’s intention and perspectives. The
most successful servant-leaders are those who
have become skilled empathetic listeners.
// yis // 071909 //
// yis // 071909 //
Commitment to Growth of the people
Believe that people have an intrinsic value
beyond their tangible contributions as workers
The servant leaders recognize the
tremendous responsibility to do everything
within his or her power to nurture the
personal professional and spiritual growth
of employees
// yis // 071909 //
Building community: Servant-leadership suggests
that true community can be created among those
who work in businesses and other institutions.
Servant leaders encourage people to take
responsibility for their work, and remind them how
and what they do contributes to the success and
overall objectives of the organization.
Persuasion: An authoritative leader may
simply tell employees what to do, but a
servant leader has the ability to explain
why things need to be done and
convince their employees to do them.
They do not force others to do things;
rather they give compelling reasons for
their requests.
seek to convince and not pull rank
- to go ahead and show the way
Convince other rather than
coerce compliance
Persuasion rather than
personal authority
// yis // 071909 //
Foresight: Foresight is a characteristic that enables the servant-leader to
understand the lessons from the past, the realities of the present, and the
likely consequence of a decision for the future.
Awareness
of self and situation
Awareness: Servant leaders should view most situations from a more
integrated, holistic position." Robert Greenleaf said awareness "is a
disturber and an awakener.
Able leaders are usually sharply awake
and reasonably disturbed. They are not
seekers after solace.
// yis // 071909 //
Conceptualization: The ability to look
at a problem or an organization from a
conceptualizing perspective means that
one must think beyond day-to-day
realities.
Ability to look at a problem from a conceptualizing perspective
 think beyond day to day realities
Nurture abilities to “dream great dreams”
Stewardship: a commitment to serving the needs of others. Stewardship is about
taking responsibility for the actions and performance of your team, and being
accountable for the role team members play in your organization.
Holding something in trust for another
commitment to serving the needs of others
take opportunities to restore others to
wholeness - to show caring
Healing: This characteristic
relates to the emotional health and
"wholeness" of people, and
involves supporting them both
physically and mentally.
Here are four servant leaders who are frequently viewed in terms of how they
transformed others, including organizations and entire nations. Through their
accomplishments, they empowered others and created lasting change.
Nelson Mandela: “I stand here before you not as a prophet, but as a humble
servant of you, the people.”
Mahatma Gandhi: “The best way to find yourself is to lose yourself in the
service of others.”
Mother Teresa: “The miracle is not that we do this work, but that we are happy to
do it.”
Max De Pree: “The first responsibility of a leader is to define reality. The last is to
say thank you.”
SERVANT LEADERSHIP QUOTES FROM FAMOUS SERVAN LEADERS
Servant leadership liberating people enabling them to reach
their full potential. Helping others to reach their own
greatness by helping the organization to succeed. Servant
leaders always prompts the bottom up view of the
leadership. Considering for development of the individual
first. Provide autonomy to the individual develop their own
talents and abilities.
conclusion

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Servant leadership-presentation

  • 1. COLLEGE OF LAW, GOVERNMENT AND INTERNATIONAL STUDIES GMGM5063 LEADERSHIP AND MANAGEMENT COURSE Title: Servant Leadership Mohamed Dahir Hassan
  • 2. SERVANT LEADERSHIP Servant-Leadership is a practical altruistic philosophy which supports people who choose to serve first, and then lead as a way of expanding service to individuals and institutions. Servant-leaders may or may not hold formal leadership positions. Servant- leadership encourages collaboration, trust, foresight, listening, and the ethical use of power and empowerment. Servant leadership begins with a vision. They see the big picture. They identify complex problems early and are able to implement workable solutions in a timely style by planning ahead. Servant leaders are optimists with empathy for people. They lead through service.
  • 3. The servant-leader is servant first. The objective of serving others encapsulates every facet of society from establishing endearing homes and healthy communities to building prosperous businesses and worthwhile public entities. From initial project-planning stages to final implementation, servant leaders think about how they can best serve others.
  • 4. WHAT KIND OF LEADER SERVES OTHERS Simply: Servant leaders put others first to serve. “It begins with the natural feeling that one wants to serve, first” Robert Greenleaf. Constructive: Servant leaders are constructive, self-actualizing, transformative types because they are visionaries. Persistent: Servant leaders typically have overcome substantial obstacles in their own lives often at a young age. Consequently, they possess the determination to meet demanding challenges throughout their careers. Motivating: Servant leaders surround themselves with good people and then motivate them to achieve greatness. Because servant leaders often have extremely ambitious plans, they are good delegators.
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  • 6. Servant leaders exhibit intuition that enables them to identify society’s ills and begin implementing solutions to problems long before most people even recognize the perils lurking below the surface. When tackling society’s most enormous challenges such as poverty, crime, mental health, disease and public education well-intentioned leaders have a tendency to launch ambitious programs and build large institutions designed to hide rather than help the people most in need of attention or reform. Productive leaders solve problems; they don’t hide them. // yis // 071909 // SERVANT LEADERSHIP THEORY
  • 7. SERVANT LEADERSHIP TRAITS Each leadership style has unique attributes. For servant leadership, these elements include the capability to transform an organization. This entails inspiring stakeholders, empowering employees, establishing foundational changes, and motivating people throughout an organization to want to be of service to others. “Servant-leaders differ from other persons of good will,” Greenleaf concluded, “because they act on what they believe.” He identified vision, influence, credibility, trust and service as important leadership qualities, along with the following characteristics, which are critical to the success of a servant leader.
  • 8. CHARA CTERIS TIC Listening Empathy Commitment to growth of the people Building community Persuasion Foresight Awareness Conceptuali zation Stewardship Healing
  • 9. Listening: Servant leader have the ability to listening intently to their inner thoughts and feelings and interpret them Listen intently to others Listen receptively to what is being said (and not said) in touch with one’s own inner voice seeking to understand what one’s body, spirit, and mind are communicating
  • 10. Empathy Identifies with the concerns of others so as to better understand and lead People need to be accepted and recognized for their special unique spirits Empathy: servant leaders strive to understand other people’s intention and perspectives. The most successful servant-leaders are those who have become skilled empathetic listeners. // yis // 071909 //
  • 11. // yis // 071909 // Commitment to Growth of the people Believe that people have an intrinsic value beyond their tangible contributions as workers The servant leaders recognize the tremendous responsibility to do everything within his or her power to nurture the personal professional and spiritual growth of employees
  • 12. // yis // 071909 // Building community: Servant-leadership suggests that true community can be created among those who work in businesses and other institutions. Servant leaders encourage people to take responsibility for their work, and remind them how and what they do contributes to the success and overall objectives of the organization.
  • 13. Persuasion: An authoritative leader may simply tell employees what to do, but a servant leader has the ability to explain why things need to be done and convince their employees to do them. They do not force others to do things; rather they give compelling reasons for their requests. seek to convince and not pull rank - to go ahead and show the way Convince other rather than coerce compliance Persuasion rather than personal authority
  • 14. // yis // 071909 // Foresight: Foresight is a characteristic that enables the servant-leader to understand the lessons from the past, the realities of the present, and the likely consequence of a decision for the future.
  • 15. Awareness of self and situation Awareness: Servant leaders should view most situations from a more integrated, holistic position." Robert Greenleaf said awareness "is a disturber and an awakener. Able leaders are usually sharply awake and reasonably disturbed. They are not seekers after solace.
  • 16. // yis // 071909 // Conceptualization: The ability to look at a problem or an organization from a conceptualizing perspective means that one must think beyond day-to-day realities. Ability to look at a problem from a conceptualizing perspective  think beyond day to day realities Nurture abilities to “dream great dreams”
  • 17. Stewardship: a commitment to serving the needs of others. Stewardship is about taking responsibility for the actions and performance of your team, and being accountable for the role team members play in your organization. Holding something in trust for another commitment to serving the needs of others
  • 18. take opportunities to restore others to wholeness - to show caring Healing: This characteristic relates to the emotional health and "wholeness" of people, and involves supporting them both physically and mentally.
  • 19. Here are four servant leaders who are frequently viewed in terms of how they transformed others, including organizations and entire nations. Through their accomplishments, they empowered others and created lasting change. Nelson Mandela: “I stand here before you not as a prophet, but as a humble servant of you, the people.” Mahatma Gandhi: “The best way to find yourself is to lose yourself in the service of others.” Mother Teresa: “The miracle is not that we do this work, but that we are happy to do it.” Max De Pree: “The first responsibility of a leader is to define reality. The last is to say thank you.” SERVANT LEADERSHIP QUOTES FROM FAMOUS SERVAN LEADERS
  • 20. Servant leadership liberating people enabling them to reach their full potential. Helping others to reach their own greatness by helping the organization to succeed. Servant leaders always prompts the bottom up view of the leadership. Considering for development of the individual first. Provide autonomy to the individual develop their own talents and abilities. conclusion