SlideShare a Scribd company logo
SEO & PPC Strategies
for the Healthcare Sector
ERIK DAFFORN
• President of Intrapromote
• Speaker at SMX Advanced
• Co-Author of SEO Secrets
• Editor of Search Engine
Visibility
@erikdafforn
KAYLA KURTZ
• Senior Digital Adviser @ Hanapin
• 2nd most widely-read writer on
PPC Hero
• Keynote Speaker at Search
Exchange Internet Marketing
Conf. 2013
• Emcee of HeroConf Paid Search
Conference
@one800kayla
Main Topics
How can you spot online strategy vulnerabilities
for healthcare-related brands?
Have questions throughout the webinar? Use #ppcseo on Twitter!
Main Topics:Main Topics
How should you allocate PPC and/or SEO
budget to avoid gaps or cannibalization
among departments, etc.?
Have questions throughout the webinar? Use #ppcseo on Twitter!
Main Topics:Main Topics
What’s the best way to measure PPC or SEO
campaign performance in terms of the
bottom line for healthcare-related accounts?
Have questions throughout the webinar? Use #ppcseo on Twitter!
Main Topics:Main Topics
Which non-Google or Bing PPC channels can be
utilized effectively for healthcare-related
brands?
Have questions throughout the webinar? Use #ppcseo on Twitter!
Main Topics:Main Topics
Is it possible to run successful SEO campaigns
for healthcare given potential for organic
keyword ambiguity?
Have questions throughout the webinar? Use #ppcseo on Twitter!
Main Topics:Poll Questions!
How long have you been involved in SEM?
A. Less than 1 year
B. 1-3 years
C. 3-5 years
D. 5+ years
Have questions throughout the webinar? Use #ppcseo on Twitter!
Main Topics:Poll Questions!
How do you manage your SEM accounts?
A. I manage it myself
B. I’m a part of a team that manages it
C. I outsource my account management
D. I’m rethinking how my account is managed
Have questions throughout the webinar? Use #ppcseo on Twitter!
Spotting Vulnerabilities - SEOSpotting Vulnerabilities - SEO
• Local Search
• Doctors' presence and
reputation
• Mergers and acquisitions
Spotting Vulnerabilities - SEOSpotting Vulnerabilities - SEO
• Local Search
• Unique NAP
• Correct categorization
• Current listings
Spotting Vulnerabilities - SEOSpotting Vulnerabilities - SEO
• Physician Search
tinyurl.com/doctor-reputation
Spotting Vulnerabilities - SEOSpotting Vulnerabilities - SEO
• Mergers and
Acquisitions
Spotting Vulnerabilities - PPC
Google/Bing it!
Spotting Vulnerabilities - PPC
Spotting Vulnerabilities - PPCSpotting Vulnerabilities - PPC
Do you have different
conversion
types/opportunities
available?
Allocating Budget - SEOAllocating Budget - SEO
Critical Elements:
• Architecture
• Keyword Research
• Local Feed (Setup AND Maintenance)
• Reporting
• Analysis
Allocating Budget - PPC
Depends on the exact
vertical – but what
definitely ISN’T
working?
Source: Information Architects
Allocating Budget - PPC
If you can’t go all in –
pull a test budget!
Allocating Budget - PPC
Get some
estimates…and don’t
forget they’re
estimates.
Main Topics:Poll Questions!
What methods have you used previously to
determine test budgets?
A. Guess – it’s a crapshoot anyway!
B. Hired a consultant
C. Ran estimates using online tools
D. Combination of two or more of the above
Have questions throughout the webinar? Use #ppcseo on Twitter!
Measuring for the Bottom Line - SEO
Critical Elements:
• Analytics Setup
• Goals Identification
• Goals Valuation
• Multi-Channel Attribution
• Multi-Device Attribution
• Ongoing Refinement
Measuring for the Bottom Line - PPC
Long sales cycles = thorn in your ROAS side
Measuring for the Bottom Line - PPC
CLIENT EXAMPLE!
Measuring for the Bottom Line - PPC
Ok, but what else?
• Universal Analytics
• Measure touch points
• Again – multiple ‘conversion’ types
Non-Traditional PPC for Healthcare-
Related Industries
Healthcare-Sector SEO & Managing
Around Ambiguity
(not provided)
Healthcare-Sector SEO & Managing
Around Ambiguity
0
100000
200000
300000
400000
500000
600000
700000
800000
July August
Organic Traffic by Site Section: Raw
Ortho
Children
Neuro
Heart
Disorders
Home page
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
July August
Organic Traffic by Site Section: %
Main Topics:Poll Questions!
Which exclusive webinar offer(s) are you
interested in?
A. Free Google Webmaster Tools audit from
Intrapromote
B. Free account consultation (Solutions Blueprint) with
Hanapin Marketing
C. Neither
D. Both
Thank you for attending Intrapromote and Hanapin Marketing’s webinar
on SEO & PPC Strategies for the Healthcare Sector. #ppcseo
• Sign up for a Google Webmaster Tools audit from Intrapromote:
http://www.thewebsiteaudit.com/contact/webinar-offer/
Password: webinar126
• Get a free account consultation (Solutions Blueprint) from Hanapin
Marketing:
http://www.hanapinmarketing.com/solutions-blueprint-sign-up
• Or contact us directly:
• Erik Dafforn: erik@intrapromote.com
• Kayla Kurtz: kayla.kurtz@hanapinmarketing.com
Your Questions!
THANK YOU!

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SEO and PPC for the Healthcare Sector

  • 1. SEO & PPC Strategies for the Healthcare Sector
  • 2. ERIK DAFFORN • President of Intrapromote • Speaker at SMX Advanced • Co-Author of SEO Secrets • Editor of Search Engine Visibility @erikdafforn
  • 3. KAYLA KURTZ • Senior Digital Adviser @ Hanapin • 2nd most widely-read writer on PPC Hero • Keynote Speaker at Search Exchange Internet Marketing Conf. 2013 • Emcee of HeroConf Paid Search Conference @one800kayla
  • 4. Main Topics How can you spot online strategy vulnerabilities for healthcare-related brands? Have questions throughout the webinar? Use #ppcseo on Twitter!
  • 5. Main Topics:Main Topics How should you allocate PPC and/or SEO budget to avoid gaps or cannibalization among departments, etc.? Have questions throughout the webinar? Use #ppcseo on Twitter!
  • 6. Main Topics:Main Topics What’s the best way to measure PPC or SEO campaign performance in terms of the bottom line for healthcare-related accounts? Have questions throughout the webinar? Use #ppcseo on Twitter!
  • 7. Main Topics:Main Topics Which non-Google or Bing PPC channels can be utilized effectively for healthcare-related brands? Have questions throughout the webinar? Use #ppcseo on Twitter!
  • 8. Main Topics:Main Topics Is it possible to run successful SEO campaigns for healthcare given potential for organic keyword ambiguity? Have questions throughout the webinar? Use #ppcseo on Twitter!
  • 9. Main Topics:Poll Questions! How long have you been involved in SEM? A. Less than 1 year B. 1-3 years C. 3-5 years D. 5+ years Have questions throughout the webinar? Use #ppcseo on Twitter!
  • 10. Main Topics:Poll Questions! How do you manage your SEM accounts? A. I manage it myself B. I’m a part of a team that manages it C. I outsource my account management D. I’m rethinking how my account is managed Have questions throughout the webinar? Use #ppcseo on Twitter!
  • 11. Spotting Vulnerabilities - SEOSpotting Vulnerabilities - SEO • Local Search • Doctors' presence and reputation • Mergers and acquisitions
  • 12. Spotting Vulnerabilities - SEOSpotting Vulnerabilities - SEO • Local Search • Unique NAP • Correct categorization • Current listings
  • 13. Spotting Vulnerabilities - SEOSpotting Vulnerabilities - SEO • Physician Search tinyurl.com/doctor-reputation
  • 14. Spotting Vulnerabilities - SEOSpotting Vulnerabilities - SEO • Mergers and Acquisitions
  • 15. Spotting Vulnerabilities - PPC Google/Bing it! Spotting Vulnerabilities - PPC
  • 16. Spotting Vulnerabilities - PPCSpotting Vulnerabilities - PPC Do you have different conversion types/opportunities available?
  • 17.
  • 18.
  • 19. Allocating Budget - SEOAllocating Budget - SEO Critical Elements: • Architecture • Keyword Research • Local Feed (Setup AND Maintenance) • Reporting • Analysis
  • 20. Allocating Budget - PPC Depends on the exact vertical – but what definitely ISN’T working?
  • 22. Allocating Budget - PPC If you can’t go all in – pull a test budget!
  • 23. Allocating Budget - PPC Get some estimates…and don’t forget they’re estimates.
  • 24. Main Topics:Poll Questions! What methods have you used previously to determine test budgets? A. Guess – it’s a crapshoot anyway! B. Hired a consultant C. Ran estimates using online tools D. Combination of two or more of the above Have questions throughout the webinar? Use #ppcseo on Twitter!
  • 25. Measuring for the Bottom Line - SEO Critical Elements: • Analytics Setup • Goals Identification • Goals Valuation • Multi-Channel Attribution • Multi-Device Attribution • Ongoing Refinement
  • 26. Measuring for the Bottom Line - PPC Long sales cycles = thorn in your ROAS side
  • 27. Measuring for the Bottom Line - PPC CLIENT EXAMPLE!
  • 28. Measuring for the Bottom Line - PPC Ok, but what else? • Universal Analytics • Measure touch points • Again – multiple ‘conversion’ types
  • 29. Non-Traditional PPC for Healthcare- Related Industries
  • 30. Healthcare-Sector SEO & Managing Around Ambiguity (not provided)
  • 31. Healthcare-Sector SEO & Managing Around Ambiguity 0 100000 200000 300000 400000 500000 600000 700000 800000 July August Organic Traffic by Site Section: Raw Ortho Children Neuro Heart Disorders Home page 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% July August Organic Traffic by Site Section: %
  • 32. Main Topics:Poll Questions! Which exclusive webinar offer(s) are you interested in? A. Free Google Webmaster Tools audit from Intrapromote B. Free account consultation (Solutions Blueprint) with Hanapin Marketing C. Neither D. Both
  • 33. Thank you for attending Intrapromote and Hanapin Marketing’s webinar on SEO & PPC Strategies for the Healthcare Sector. #ppcseo • Sign up for a Google Webmaster Tools audit from Intrapromote: http://www.thewebsiteaudit.com/contact/webinar-offer/ Password: webinar126 • Get a free account consultation (Solutions Blueprint) from Hanapin Marketing: http://www.hanapinmarketing.com/solutions-blueprint-sign-up • Or contact us directly: • Erik Dafforn: erik@intrapromote.com • Kayla Kurtz: kayla.kurtz@hanapinmarketing.com Your Questions!

Editor's Notes

  1. Kayla/ErikTalking about all facets of healthcare industry – education, insurance, providers, etc.
  2. Erik
  3. Kayla
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  15. KaylaI tend to do things the grassroots way first – just type your company name or service/product offerings in to a search engine and see what comes up. Are there very direct competitors of yours showing up in those paid ads on page one? Even if you’re on that page organically, you’re missing out on a possible second lot of real estate and/or losing business.
  16. KaylaThe other side of that is that you have to be prepared for all the different kinds of searcher preferences you may encounter along the way. I’ve said it before and I’ll say it again, the psychology behind who searches online, how, what they want as an outcome, etc. are all fascinating to me. If your site isn’t set up to provide those different conversion opps, you may upset potential customers, consumers or clients more than you help.
  17. KaylaFor example IU Health’s website allows you to very quickly get to a contact form and submit your info so that someone from the IUH team can get in touch.
  18. KaylaHowever they also give you the option to click around and find your own information, even a self-diagnosis widget. We’ll talk later about how you can and should still track all of these different quasi-conversions, but providing options is your best bet when it comes to removing vulnerabilities.
  19. Erik
  20. KaylaIt is not an easy task to determine how much or what kind of budget you should and can allocate towards PPC marketing, especially if it’s a new venture. Whether you’ve already started dabbling in online paid advertising or not, my first notion is to look at those marketing channels you’re utilizing that definitely aren’t working and try to leach the money from there, first. This can vary depending on what exact healthcare niche you’re in, but it’s no longer a secret that online ad spend is far outpacing more traditional, print or radio mediums. If you’ve started seeing diminishing returns on things like billboards, catalogs, direct mail, etc. – is it possible to grab some of that budget for PPC?
  21. KaylaAdditionally, many of those traditional methods lack the same degree of trackability (short and long term) that PPC can provide. You can know in almost all situations that a click came from here or here, that person then interacted again here and then reached out with their information here with online marketing, PPC in particular sometimes in real time.
  22. KaylaThere’s also the very important note to remember that you do NOT have to immediately dump thousands of dollars in to PPC if you aren’t quite sure of the return or aren’t necessarily even sure how to go about it. Just like this octopus quilt…your PPC budget can end up being comprised of systematically pulled budgets from other areas of your marketing scheme that over time turn in to a rather large investment.
  23. Kayla Depending on the exact niche (insurance specifically) keywords can be a bit expensive, so also don’t set out a test budget that will actually hamper your ability to learn anything substantial. For example, if your average estimated CPC on keywords you want to bid on is $20 and you’ve set aside a $1000 budget…you’ll get about 50 clicks which isn’t enough traffic to make decisions on, anyway.
  24. Kayla
  25. Erik
  26. Kayla
  27. Kayla – nursing school enrollment
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