SlideShare a Scribd company logo
Selling & telling online
Smooth
Practical tips & takeaways
It used to be a lot easier
Now it’s a god-damn arms race!
Choose those with maximum benefit
Keeping things simple is fine
Let someone else do the legwork
Use arms race to OUR advantage
1. Choose the “right” things to do




        ?            ?
2. Use the “right” tools to support it




         ?               ?
Who dis?
Search under “insomnia”
Search under “nerd”
Search under “solo travel”
Search under “Best in Ireland?”
Fashion ‘n’ the web
Web has always been about fashion
Attract   ?   Convert   ?   Retain
?   ?
Not a monologue any longer
It’s a conversation
?   ?
Also called “Content Marketing”




         PS - Google loves it
YOUR challenge is to maximise return
   from limited time & budget…
Attract   ?   Convert   ?   Retain
Facebook, then Twitter, then Pinterest



    Pinterest audience … 70% are women (24-50)
 Pinterest traffic … up to 30 site views from 1 pinner
          Pinterest value … $180 per order
How to engage via Pinterest?



Make a Pin friendly website with great imagery (incl. $)
      Engage on Pinterest, e.g. “Pin it to Win it”.
 Activate via other networks, e.g. Facebook & Twitter.
SEO … Google wants you to do this


  Make sure you have keyword descriptive <title> tags.
Make sure META DESCRIPTION is on all pages (& unique).
              Use keyword heavy H1s & H2s.
Get linked to with right text “Best wedding hats in Ireland”
Use Google Trends to track
    best terms to use
Use SEOMoz (free for 14 days)
Adwords … lots of space available



“Low cost - High use” terms are surprisingly profitable.
      Be specific “hats weddings tralee kerry”
       Try alternatives to see what works best.
Use keywords tool to choose
      best ad targets
Attract   ?   Convert   ?   Retain
Build trust … show your bona-fides



          If you are accredited, say it.
        If you have an award, flaunt it.
      If you are #1 in anything, show it.
Use words to encourage action



          Promise a reward for effort.
         Get visitors to act immediately.
Try different words from time to time (A/B test).
Attract   ?   Convert   ?   Retain
Close the loop



Incentivise users to connect via Social Networks.
    Ask them for their email (they will give it).
     Overall - keep chatting & keep listening.
The top tools you need
Create a new Google user for
   all your online activity
Track the quality of your website
   using Webmaster tools…
…and ClarityGrader
Track how visitors engage with your
   site using Google Analytics…
… and StatCounter
Track what’s being said about
  you using Google Alerts…
…and Hootsuite
…and Social Count
So now what?
You’re never “done” & never “perfect”
Keep talking & keep tweaking
Forget about the “next big thing”
Attract   ?   Convert   ?   Retain
Go raibh maith agaibh

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