This document discusses important personality traits for the workplace such as emotional intelligence, self-esteem, and attitude. It defines each trait and provides examples of how they are demonstrated. Emotional intelligence refers to identifying and managing one's own emotions and those of others, which helps with communication, management, and relationships. Self-esteem involves confidence in one's abilities. Attitude refers to a way of thinking about someone or something that is reflected in behavior. Having positive traits such as these can benefit one's performance and interactions in the workplace.

1. PERSONALITY
IN THE WORKPLACE
 SELF ESTEEM
 ATTITUDE
 EMOTIONAL INTELLIGENCE

2. IMPORTANT PERSONALITY TRAITS
Emotional
intelligence
According to Oxford(2020)
N)-PART OF SPEECH ”the
capacity to be aware of,
control, and express one's
emotions, and to handle
interpersonal relationships
judiciously and
empathetically.
Self esteem
According to
Oxford(2020)
(N)-PART OF SPEECH “self
esteem is confidence in
one's own worth or
abilities; self-respect.”
Attitude
According to oxford 2020
(noun)-Part of speech. a settled
way of thinking or feeling about
someone or something, typically
one that is reflected in a person's
behavior.

3. EMOTIONAL
INTELLIGENCE Watch, Lean, Listen
Emotional Intelligence in the
workplace:
https://www.youtube.com/watc
h?v=hlfPjCviTxA&feature=yout
u.be
Emotional intelligence
refers to the ability to
identify and manage
one’s own emotions,
as well as the
emotions of others.

4. Understanding
Your Emotional
Intelligence
Emotional intelligence is
widely recognized as a
valuable skill that helps
improve communication,
management, problem-
solving, and relationships
within the workplace. it is also
a skill that researchers believe
can be improved with
training and practice.

5. Emotional Intelligence Examples
In The Workplace
High Emotional
Intelligence
 Make better decisions and solving problems
 Keep cool under pressure
 Resolve conflicts
 Have empathy
 Listen, reflect and respond to constructive
criticism
Low Emotional Intelligence
 Play the role of the victim & do not take
personal responsibility for errors
 Passive or aggressive communication styles
 Refuse to work as a team
 Being overly critical of others or not open to
others' opinions

6. Self Esteem
Confidence in one's own worth or
abilities; self-respect.
Characteristics of a
person with healthy self
esteem:
 Effective communication
skills
 Drive to succeed
 Comfortable with change
 Enjoy healthy relationships
 Goal-oriented
 Able to laugh at yourself

7. Activity: Emotional Intelligence Assessment
 Activity One: Reflect and examine your emotional
intelligence by taking the EI Assessment quiz.
 Directions:
1. Take the Emotional Intelligence Assessment.
2. Review the results. How did you do?

8. Attitude Explained…
Attitude
 A settled way of thinking or
feeling about someone or
something, typically one that is
reflected in a person's
behavior.
 Respectful
 Enthusiastic
 Take Initiative
 Show Commitment
 Demonstrate Helpfulness
 Open mindedness

9. Types of Attitude
Positive
A mindset that helps you see and recognize
opportunities.
Negative
A disposition, feeling, or manner that is not
constructive, cooperative, or optimistic. it can
affect anyone, just about anywhere.

10. Think About It….
• Why is it important to have a positive attitude
at work?
• What can cause an attitude to be negative or
positive?

11. Resources To Explore On Your Own !📚
 Positive Psychology Today: https://positivepsychology.com/emotional-
intelligence-workplace/
 Helpful Tips : https://www.theladders.com/career-advice/9-ways-to-use-
emotional-intelligence-at-work