Segundo Ramos has over 20 years of experience in operations, administration, financial management, and sales. He is bilingual in Spanish and English. His background includes reviewing records for compliance, coordinating retail location openings, providing customer service and collecting student loans. He has held positions such as District Trainer, District Manager, Regional Recruiter, and Manager of the Year five times. Ramos has experience auditing financial statements, setting goals, strategic planning, staff training, and human resources policies. He holds a B.S. in Business Administration from Worcester State University with a minor in Computer Science and concentration in Marketing.
14 years Management experience; specializing in developing multimillion dollar projects into a successful infrastructure and
consistently delivering results in a challenging and dynamic environment.
1. SEGUNDO RAMOS 503 Careswell Street, Marshfield, MA 02050 781.775.7019
sajsomar@ verizon.net
PROFILE
OperationsProfessional withsolidbackground in business development, staff training / supervision, financial / project
management, and turnaround of large and small organizations in multiple industries. Results-oriented, decisive leader;
proven success in streamlining operations, reducing costs, and boosting profits. Thrive in fast-paced, growth-oriented,
competitive environments. Bi-lingual: Spanish and English.
Key Skills:
Sales Management Inventory Control Financial Reports Budgeting / Auditing
Operations Goal Setting Strategic Planning Client Relations
Human Resources Policies/ Procedures Presentations Staff Training
SKILLS AND EXPERIENCE
Operations / Administrative / Financial / Sales
Reviewed records for complianceto company, client, federal and state regulations
Coordinated and implemented opening procedures for 12 new retail locations
Providedquality customer service;collected defaulted student loans
Promoted to District Trainer, District Manager and Regional Recruiter
Developed operational policy and procedures; managed staff training
Conducted daily staff presentations, developed inventory control programs and updated sales plans
Set and achieved store goals; surpassed company annual goals 12 times; 5-time Manager of the Year
Audited daily/ weekly financial statements; reconciledmonthly, quarterly and annual financial statements
Conducted interviews and hired staff;motivated, developed, directed and scheduled team
CAREER HISTORY
EOS-CCA Norwell, MA
QualityAssuranceCoordinator 2012-12/2016
ComplianceAuditor
CollectionSpecialist,DepartmentofEducation Contract
Gold Buyers MA LLC Burlington, MA
DistrictManager 2011
Follett Higher Educational Group Buzzards Bay, MA
Site Manager,MA MaritimeAcademy 2009 –2010
Lowe’s Home Improvement Pembroke& Other
locations
SeniorManager/ HumanResource Manager 2003 –2009
Target Everett, MA
ExecutiveTeamLeader 2002 – 2003
Standard Parking Boston, MA
FacilityManager/ AreaManager 2000 –2002
SavecoAutomotive Brockton,MA
DirectorofOperations 1998 –2000
EDUCATION
Worcester State University Worcester,MA