Seema Kapoor has experience in marketing, client relations, and sales. She has a diploma in marketing management from George Brown College, where she developed marketing strategies and presentations. Her technical skills include using Microsoft Office and Oracle Expense. She has worked in client relations at Cash Money Cheque Cashing for over 10 years, ensuring minimal fraud and providing excellent customer service. She also worked as a marketing coordinator at Rogers Communications, supporting marketing initiatives and keeping inventory of marketing materials.

1. seemakapoor
Excite. Engage. Elevate.
9 Lisa Street - Brampton ON L6T 4E7 - 647-294-3160
seemakapoor_01@hotmail.com
Profile
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Versatile client care specialist/analyst with extensive knowledge and experience in retail strategy for
industry leaders. Savvy marketer with a creative eye and passion for exceptional product. Proactive
and focused on delivering every project and every detail on time and beyond expectations.
Educational Experience
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Diploma, Marketing Management, August 2010
George Brown College, Toronto, ON
Produced creative (press releases) and mock-ups (ad campaigns) on Iphone and Activia Yogourt
projects.
Developed target market and competitive analysis for local restaurant, The Chef’s House.
Devised and presented strategic sales presentations for service-based clients like Dan Purdue;
motivational speaker and Jill Edmondson; local up and coming author.
Took initiative as leader and delegated tasks such as budget analysis, timeline, media chart,
research/data collection and client follow-up meetings to ensure team cohesiveness and success.
Technical Capabilities
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Used Oracle Expense to enter and process purchase orders for Marketing initiatives.
Use(d) Microsoft Office to create reports, develop databases for inventory/client information and to
send and receive communication with all levels of management.
Use the MAC O/S on a daily basis for personal use, at school and at work.
Client Care Experience
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Cash Money Cheque Cashing, Brampton ON

2. Aug 2009 – Present
Position: Consumer Relations Specialist
Thorough knowledge of financial industry and ensures minimal fraud by meticulously analyzing and
verifying on cheques and other financial documentation circulated throughout branch.
Finished in top three in salesmanship training class.
Provides exceptional customer service to clients.
Collaborated on ideas for revenue growth through marketing initiatives.
Rogers Communications Inc., Toronto, ON
Aug 2010 – Nov 2010
Position: Marketing Co-ordinator
Supported Regional Marketing team ensuring successful execution of program launches and
sponsorship initiatives for key internal and external stakeholders (i.e. LOLA, Rogers Q4 Sales
Launches, etc) in a fast paced and constantly progressing environment.
Kept a consistent inventory of all devices, marketing materials and “SWAG” on hand (across Ontario)
in Microsoft Excel for appropriate enhancement tactics for brand awareness and penetration strategies.
Booked meetings, organized trade shows and was a liaise between clients and Marketing team.
Provided Upon Request