Seattle Design Thinking Meetup: Making space for Innovation
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Slides fro October Meetup. Topic was "Leaders as Spacemakers", how leaders can create the team climate for innovation and creativity.
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Seattle Design Thinking Meetup: Making space for Innovation
- 3. How are you checking in today? 4 1 3 2 high energy catalyz low energy high moodlow mood
- 4. Our goals for this Meetup Community ImpactSkill building
- 5. What’s your Transformation story?
- 6. We are facing profound changes in every sector • Rise of Mobile • Cloud platforms and services • Open source • Machine Learning • AI • Automation • Internet of Things Technology • Multiple generations • Culture of entrepreneurship • Purpose driven economy • Competition for talent • Virtual staff Workforce • Expectations focused on speed, convenience and personalization • Technology driving new experiences Customers
- 7. Skills needed in 2020 • Complex ProblemSolving • Critical Thinking • Creativity • PeopleManagement • Coordinating with Others • Emotional Intelligence
- 8. Learners must cultivate 21st century skills, capabilities, and attributes • Emotional Intelligence • Curiosity • Creativity • Adaptability • Resilience • Critical Thinking
- 9. Learning & Innovation Skills • Creativity and Innovation • Critical Thinking & Problem Solving • Communication • Collaboration
- 10. Communication Sharingthoughts, questions,ideas, & solutions Critical Thinking Lookingat problems in a new wayand linking learningacrosssubjects& disciplines Creativity Tryingnew approachesto get thingsdoneequals innovation & invention Collaboration Workingtogether to reach a goal,putting talent, expertise, & smarts to work. Curiosity The capacityfor inquiryand the desire and abilityto learn about something
- 11. Design Thinking
- 12. It (innovation) always starts and ends with leadership. If leaders aren’t understanding, embracing, and valuing innovation, why would anybody else in the organization? -Sarah Patterson, ExecutiveVicePresident and Chief OperatingOfficer, VirginiaMason Medical Center
- 14. So you want to be a Spacemaker… Human-Centered Goals Sweat the Small StuffTeam Climate
- 15. So you want to be a Spacemaker… Human-Centered Goals Sweat the Small StuffTeam Climate
- 16. The questions we ask frame the solutions we get
- 17. Design a better suitcase
- 18. Design a Better Suitcase
- 19. How might we design suitcase-free travel?
- 22. • We need to increase app downloads! • We need to generate $10M in revenue • Make our marketing emails better • Design an onboardingmodule • We need a leadership class Are you inspired yet?
- 24. What’s your hill? WHO Who are your users? WHAT What needare you solving? WOW How will you measure success/delight? IBMDesign Thinking
- 27. So you want to be a Spacemaker… Human-Centered Goals Sweat the Small StuffTeam Climate
- 30. Psychological Safety • When someonemakes a mistake in this team, it is often held against him or her (R) • In this team, it is easy to discuss difficult issues and problems. • In this team, people are sometimes rejected for beingdifferent (R) • It is completely safe to take a risk on this team. • It is difficult to ask other members of this team for help (R) • Membersof this team value and respect each others' contributions.
- 33. Failure Bow
- 34. Your “Hill” How might we design team rituals, norms, or activities that could create the same energy and climate as “yes, and” and the failure bow, in a way that feels accepted, safe and sticky for yourcolleagues?
- 35. So you want to be a Spacemaker… Human-Centered Goals Sweat the Small StuffTeam Climate
- 37. Of all the things that can boost emotions, motivation, and perceptions during a workday, the single most important is making progress in meaningful work. - Teresa Amabile “The Power of Small Wins”, HBR
- 38. Catalysts Setting clear goals Allowing autonomy Allowing ideas to flow Learning from problems and successes Helping with the work Providing resources Providing sufficient time
- 39. Positive inner work life not only makesemployeesfeel happy and engaged in their work, it leads to better performance including higher creativity and productivity.
- 40. Supporting Positive Inner Work Life Nourishers • Respect • Recognition • Encouragement • Emotional support • Affiliation Toxins • Disrespect • Discouragement • Disregard for emotions
- 41. Journey Map your week Reflect on your week so far and map out each of the moments where you’ve received or felt a “Nourisher”, as well as experienced any “toxins” Have you provided any nourishersor toxins to others this week?
- 44. Scenario Training Form a group of 3 or 4 Review the scenario yourteam is handed Discuss the scenario and brainstorm how you might respond to this situation Come up with a short skit and be prepared to act it out…
- 45. Taking it Home!
- 47. Every failure has a story. Every story has a lesson. Come join Seattle's bravest leaders as they share their biggest fuckups! Tuesday, November 14 Tickets http://bit.ly/SEA-FUN November