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Search in the
time of #SoLoMo
Benjamin Belmudez, Insight & Analytics Consultant
RobertBørlum-Bach, Insight & Analytics Consultant
The latest insights on search trends
and how to get on top of the result lists
© Creuna
Agenda
© Creuna
1 Search and SEO in 2015
2 Search and social
3 Search and localization
4 Search and mobile
5 Summary and QA
#morningbriefing
#creuna
Search
and SEO in 2015
© Creuna
hvilken betydning har
search for jeres virksomhed
eller organisation?
The search engine process
© Creuna
The search engine
sends its spiders out
The spiders crawl
the site and notes
all the signals
The spiders parses and index
their findings to determine
where to serve the results
© Creuna
In the beginning, there was
© Creuna
What a search engine sees
(link graph)
Source: dejanseo.com.au/search-quality-the-link-graph-theory/
© Creuna
panda penguin hummingbird payday pigeon
Targets thin
sites, low quality
sites, bad ads
2011
Targets
spamdexing,
artificial links,
violation of WMT
2012
Gives preference
to local search
results
2014
Targets spammy
queries such as
“payday loan”,
“casinos”,and
pornographic
terms
2013
Emphasizes
context, long-
tail, semantics,
content
2013
Source: moz.com/google-algorithm-change
Ranking factors
© Creuna
on-page SEO
off-page SEO
positive signals
negative signals
Content
Mobile
Structure
Fresh
Speed
Click-through-rate
Link quality
Number of links
Site authority
Social shares
Social reputation
User signals(localisation)
Titles
Thin content
Bad ads
Keywordstuffing
Hidden content
Cloaking
Paid links
Bounces
Spam
Piracy
Unnatural links
Source: Moz/Searchmetrics/SEJ
© Creuna Page 11
100.000.000.000
(that’s one hundred billion)
searches on Google each month
77% of b2b buyers use search
in their purchasedecision
89% of consumers use search
engines beforepurchasing
© Creuna
62% of millenials
researchproductson
Facebook beforebuying
Search is more relevant than ever
Source: www.brafton.com
Search in The CustomerJourney
© Creuna
Find
Like
Love
purchase
/action
(re)search
search + visibility
search + content
search + localization
search + social
search + mobile
Universal
(blended search)
Standard
(“organic” search)
Images
(search)
Videos
(search)
Maps
(search)
News
(search)
Shopping
(“PLA”search)
Knowledge
Graph
© Creuna
Today, there’s a battle for a top
ranking on all search types
– not just one
© Creuna
incoming seo joke…
© Creuna
New ways of searching –
example of “In the news” search
© Creuna
New ways of searching –
example of “In the news” search
© Creuna
© Creuna
Part summary – Search Today
#1 Be visible, be relevant– on all searchchannels
#2 Have greatcontent
#3 SEO is (also) about communication
© Creuna
Search
and social (and a dead giraffe…)
© Creuna
#savemarius
© Creuna
0
5.000
10.000
15.000
20.000
8. feb 9. feb 10.feb 11.feb 12.feb 14.feb 15.feb 16.feb 17.feb
Twittermentions
#savemarius
Marius is killed
News that a 2ndgiraffe
might be killed
nov/13 dec/13 jan/14 feb/14 mar/14 apr/14 maj/14
© Creuna
1,630
182,040
A monthly
increase of
+11,000%
searches for the
keyword
“marius giraffe”
Translated to search
© Creuna
© Creuna
Social
graph
Link
graph
Knowledge
graph missing social
signal validation
missing authority signals
missing factual verification
correct page markup
enables social sharing
#protip
© Creuna
twitter cardsopen graph
og:image
og:title
og:description
twitter:image
twitter:title
twitter:
description
© Creuna
When having wrong meta tags,
the user experience can suffer
© Creuna
Starting in ’15:
© Creuna
Social ranking factors
Links
Authority/Reputation
Audience/Reach
© Creuna
Part summary – Search and Social
#1 Be visible and engaging on social channels
#2 Have contentthat can be shared via correctmeta tags
#3 Again, SEO is about communication
© Creuna
Search
and localization
Local Search, 10-year anniversary
© Creuna
Google + Pages Google My Business
2011 20142004
Google Local
Source: www.google.com/intl/en/about/company/timeline/
© Creuna
map
Paid Search
7-pack
organic
knowledge
graph
© Creuna
Local ranking factors
GoogleMy Business info
External location signals
Reviews
create a “google my
business” account
step 1
© Creuna
step 2
get your citation right!...
everywhere
[name – address – phone number]
© Creuna
visitdenmarkwikipedia yelp
step 3
get (good) reviews
© Creuna
google reviews Yelp
© Creuna
Part summary – Search and Local
#1 Be visible on local search
#2 Be consistentwith your businessinformation
© Creuna
Search
and mobile
© Creuna
“I thinkit’s now the jointproject of all of us
to make mobile the answer to pretty much
everything”
eric schmidt (2010)
Mobile first
© Creuna
Mobile search is ON
77%
17%
Home or
Work
On the go
Source: www.thinkwithgoogle.com/
© Creuna
94% of smartphone users searchfor local information
65% of mobile users beguntheir shopping processfrom
a smartphone
Source: www.thinkwithgoogle.com/
2014 - Mobile tipping point
© Creuna
>
Digital Search Ad spending
© Creuna
25%
38%
50%
63%
70%
77%
0%
20%
40%
60%
80%
100%
0
5
10
15
20
25
30
2013 2014 2015 2016 2017 2018
Mobile search ad spendings % of digital search ad spendings
billionsof$
yet, another tipping point!
Source: www.emarketer.com/Article/Mobile-Search-Will-Surpass-Desktop-2015/
© Creuna
Mobile ranking factors
Design
Length of content
Site speed
ContentReadability
© Creuna
App Store Optimization
© Creuna
Apps Volume
0
200.000
400.000
600.000
800.000
1.000.000
1.200.000
1.400.000
Apple App Store Google Play Store Sept. 2014
1.3 Million
© Creuna
How do people look for apps?
#1 Generalbrowsing in an app store
#2 Word of mouth
#3 Browsing “TopRated” apps in an app store
#4 Social Networks
#5 InternetBrowsing
ASO ranking factors
© Creuna
“on-page” seo “off-page” seo
Total App downloads
Linkbuilding
Title (33 char. - explicit)
Description (use social proof)
Icon
Screenshot
Category
Overall appratings
App reviews
Type
Youtube demo
Google +
Keywords (100 char.)
© Creuna
Part summary – Search and Mobile
#1 Be mobile-aware
#2 Be mobile-friendly
#3 Optimize your apps
© Creuna
Summary
and takeaways
Summary – takeaways
© Creuna
#1 Connectthe three graphs; link, knowledge, open
#2 Have greatcontent
#3 Have contentthat can be shared
#4 Have localised content and correcttagging
#5 Be mobile optimised – including speed and performance
Q&A
Sources, tools, and further reading
sources
• www.brafton.com/news/94-percent-b2b-buyers-research-online-purchase-decisions
• www.google.com/insidesearch/howsearchworks/algorithms.html
• www.mckinsey.com/insights/marketing_sales/the_consumer_decision_journey
• dejanseo.com.au/search-quality-the-link-graph-theory/
• moz.com/google-algorithm-change
• searchengineland.com/seotable
• www.searchmetrics.com/knowledge-base/ranking-factors/
• moz.com/blog/local-search-ranking-factors-2014
• www.thinkwithgoogle.com/
• blog.kissmetrics.com/app-store-optimization/
• www.emarketer.com/Article/Mobile-Search-Will-Surpass-Desktop-2015/1011657
• searchenginewatch.com/sew/opinion/2353616/mobile-now-exceeds-pc-the-biggest-shift-since-the-internet-began
• www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/
• money.cnn.com/2014/02/28/technology/mobile/mobile-apps-internet/
• moz.com/blog/everybody-needs-local-seo
• www.google.com/intl/en/about/company/timeline/
• research.cbs.dk/portal/da/publications/marius-the-giraffe
Sources, tools, and further reading
Tools
• Pulsar Platform: www.pulsarplatform.com/
• Google Keyword Planner: adwords.google.dk/KeywordPlanner
• Screaming Frog: www.screamingfrog.co.uk/seo-spider/
wise/great seo persons on twitter
@mattcutts
@justincutroni
@randfish
@hannah_bo_banna
@portentint
@lorenbaker
thank you!
Benjamin Belmudez,Insights& Analytics Consultant
Robert Børlum-Bach,Insights& AnalyticsConsultant
creuna.dk benjamin.belmudez@creuna.dk
robert.boerlum-bach@creuna.dk+45 70200042

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Search in time of #SoLoMo

  • 1. Search in the time of #SoLoMo Benjamin Belmudez, Insight & Analytics Consultant RobertBørlum-Bach, Insight & Analytics Consultant The latest insights on search trends and how to get on top of the result lists
  • 3. Agenda © Creuna 1 Search and SEO in 2015 2 Search and social 3 Search and localization 4 Search and mobile 5 Summary and QA #morningbriefing #creuna
  • 5. © Creuna hvilken betydning har search for jeres virksomhed eller organisation?
  • 6. The search engine process © Creuna The search engine sends its spiders out The spiders crawl the site and notes all the signals The spiders parses and index their findings to determine where to serve the results
  • 7. © Creuna In the beginning, there was
  • 8. © Creuna What a search engine sees (link graph) Source: dejanseo.com.au/search-quality-the-link-graph-theory/
  • 9. © Creuna panda penguin hummingbird payday pigeon Targets thin sites, low quality sites, bad ads 2011 Targets spamdexing, artificial links, violation of WMT 2012 Gives preference to local search results 2014 Targets spammy queries such as “payday loan”, “casinos”,and pornographic terms 2013 Emphasizes context, long- tail, semantics, content 2013 Source: moz.com/google-algorithm-change
  • 10. Ranking factors © Creuna on-page SEO off-page SEO positive signals negative signals Content Mobile Structure Fresh Speed Click-through-rate Link quality Number of links Site authority Social shares Social reputation User signals(localisation) Titles Thin content Bad ads Keywordstuffing Hidden content Cloaking Paid links Bounces Spam Piracy Unnatural links Source: Moz/Searchmetrics/SEJ
  • 11. © Creuna Page 11 100.000.000.000 (that’s one hundred billion) searches on Google each month
  • 12. 77% of b2b buyers use search in their purchasedecision 89% of consumers use search engines beforepurchasing © Creuna 62% of millenials researchproductson Facebook beforebuying Search is more relevant than ever Source: www.brafton.com
  • 13. Search in The CustomerJourney © Creuna Find Like Love purchase /action (re)search search + visibility search + content search + localization search + social search + mobile
  • 15. © Creuna Today, there’s a battle for a top ranking on all search types – not just one
  • 18. New ways of searching – example of “In the news” search © Creuna
  • 19. New ways of searching – example of “In the news” search © Creuna
  • 20. © Creuna Part summary – Search Today #1 Be visible, be relevant– on all searchchannels #2 Have greatcontent #3 SEO is (also) about communication
  • 21. © Creuna Search and social (and a dead giraffe…)
  • 23. © Creuna 0 5.000 10.000 15.000 20.000 8. feb 9. feb 10.feb 11.feb 12.feb 14.feb 15.feb 16.feb 17.feb Twittermentions #savemarius Marius is killed News that a 2ndgiraffe might be killed
  • 24. nov/13 dec/13 jan/14 feb/14 mar/14 apr/14 maj/14 © Creuna 1,630 182,040 A monthly increase of +11,000% searches for the keyword “marius giraffe” Translated to search
  • 26. © Creuna Social graph Link graph Knowledge graph missing social signal validation missing authority signals missing factual verification
  • 27. correct page markup enables social sharing #protip
  • 28. © Creuna twitter cardsopen graph og:image og:title og:description twitter:image twitter:title twitter: description
  • 29. © Creuna When having wrong meta tags, the user experience can suffer
  • 31. © Creuna Social ranking factors Links Authority/Reputation Audience/Reach
  • 32. © Creuna Part summary – Search and Social #1 Be visible and engaging on social channels #2 Have contentthat can be shared via correctmeta tags #3 Again, SEO is about communication
  • 34. Local Search, 10-year anniversary © Creuna Google + Pages Google My Business 2011 20142004 Google Local Source: www.google.com/intl/en/about/company/timeline/
  • 37. © Creuna Local ranking factors GoogleMy Business info External location signals Reviews
  • 38. create a “google my business” account step 1
  • 40. step 2 get your citation right!... everywhere [name – address – phone number]
  • 42. step 3 get (good) reviews
  • 44. © Creuna Part summary – Search and Local #1 Be visible on local search #2 Be consistentwith your businessinformation
  • 46. © Creuna “I thinkit’s now the jointproject of all of us to make mobile the answer to pretty much everything” eric schmidt (2010) Mobile first
  • 47. © Creuna Mobile search is ON 77% 17% Home or Work On the go Source: www.thinkwithgoogle.com/
  • 48. © Creuna 94% of smartphone users searchfor local information 65% of mobile users beguntheir shopping processfrom a smartphone Source: www.thinkwithgoogle.com/
  • 49. 2014 - Mobile tipping point © Creuna >
  • 50. Digital Search Ad spending © Creuna 25% 38% 50% 63% 70% 77% 0% 20% 40% 60% 80% 100% 0 5 10 15 20 25 30 2013 2014 2015 2016 2017 2018 Mobile search ad spendings % of digital search ad spendings billionsof$ yet, another tipping point! Source: www.emarketer.com/Article/Mobile-Search-Will-Surpass-Desktop-2015/
  • 51. © Creuna Mobile ranking factors Design Length of content Site speed ContentReadability
  • 52. © Creuna App Store Optimization
  • 54. © Creuna How do people look for apps? #1 Generalbrowsing in an app store #2 Word of mouth #3 Browsing “TopRated” apps in an app store #4 Social Networks #5 InternetBrowsing
  • 55. ASO ranking factors © Creuna “on-page” seo “off-page” seo Total App downloads Linkbuilding Title (33 char. - explicit) Description (use social proof) Icon Screenshot Category Overall appratings App reviews Type Youtube demo Google + Keywords (100 char.)
  • 56. © Creuna Part summary – Search and Mobile #1 Be mobile-aware #2 Be mobile-friendly #3 Optimize your apps
  • 58. Summary – takeaways © Creuna #1 Connectthe three graphs; link, knowledge, open #2 Have greatcontent #3 Have contentthat can be shared #4 Have localised content and correcttagging #5 Be mobile optimised – including speed and performance
  • 59. Q&A
  • 60. Sources, tools, and further reading sources • www.brafton.com/news/94-percent-b2b-buyers-research-online-purchase-decisions • www.google.com/insidesearch/howsearchworks/algorithms.html • www.mckinsey.com/insights/marketing_sales/the_consumer_decision_journey • dejanseo.com.au/search-quality-the-link-graph-theory/ • moz.com/google-algorithm-change • searchengineland.com/seotable • www.searchmetrics.com/knowledge-base/ranking-factors/ • moz.com/blog/local-search-ranking-factors-2014 • www.thinkwithgoogle.com/ • blog.kissmetrics.com/app-store-optimization/ • www.emarketer.com/Article/Mobile-Search-Will-Surpass-Desktop-2015/1011657 • searchenginewatch.com/sew/opinion/2353616/mobile-now-exceeds-pc-the-biggest-shift-since-the-internet-began • www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/ • money.cnn.com/2014/02/28/technology/mobile/mobile-apps-internet/ • moz.com/blog/everybody-needs-local-seo • www.google.com/intl/en/about/company/timeline/ • research.cbs.dk/portal/da/publications/marius-the-giraffe
  • 61. Sources, tools, and further reading Tools • Pulsar Platform: www.pulsarplatform.com/ • Google Keyword Planner: adwords.google.dk/KeywordPlanner • Screaming Frog: www.screamingfrog.co.uk/seo-spider/ wise/great seo persons on twitter @mattcutts @justincutroni @randfish @hannah_bo_banna @portentint @lorenbaker
  • 62. thank you! Benjamin Belmudez,Insights& Analytics Consultant Robert Børlum-Bach,Insights& AnalyticsConsultant creuna.dk benjamin.belmudez@creuna.dk robert.boerlum-bach@creuna.dk+45 70200042

Editor's Notes

  1. Forklar en digital audit… vi bruger 10-20 timer på at undersøge jeres digitale performance
  2. http://www.searchenginehistory.com/#directories
  3. http://dejanseo.com.au/search-quality-the-link-graph-theory/
  4. Source: Moz/Searchmetrics/SEJ
  5. http://www.brafton.com/news/94-percent-b2b-buyers-research-online-purchase-decisions http://www.brafton.com/news/89-percent-of-consumers-use-search-engines-for-purchase-decisions
  6. Omdrejningspunktet for vores cases vil være kunderejsen, som jo samtidig er et af de værktøjer, som vi – og mange andre - anvender i vores arbejde. Det er et oplagt redskab til at kortlægge, hvor kundeoplevelsen er svagest eller potentialet størst ud fra tanken om, at det så er her, der skal sættes ind med forbedringer af den eksisterende oplevelse eller udvikling af nye tiltag. Tragten er død. Længe leve den loyale kunde,
  7. Data from Radian6
  8. listing websites + social networks like Facebook NAP should be crawlable HTML and/or in markup (following schema.org guidelines) Case of the company that had inconsistent information
  9. listing websites + social networks like Facebook NAP should be crawlable HTML and/or in markup (following schema.org guidelines) Case of the company that had inconsistent information
  10. http://thenextweb.com/twitter/2015/02/05/official-twitter-google-team-make-searching-tweets-easier/ http://www.bloomberg.com/news/articles/2015-02-05/twitter-said-to-reach-deal-for-tweets-in-google-search-results
  11. http://moz.com/local-search-ranking-factors http://moz.com/blog/top-20-local-search-ranking-factors-an-illustrated-guide
  12. A local search is a search with a geographical input or parameter Example in “Restaurant copenhagen” - Local search is an additional way of increasing awareness for your company
  13. If you’re a business owner you can manage how you appear on Google local search results by having a Google my Business account. Google My Business is a suite of tools for business owners which allow them to update their business information, add photos, read reviews and, of course, use Google+. It’s started already in 2004 as a listing service called Google local and later merged with Google Maps and Google +, the social network of Google http://www.google.com/intl/en/about/company/timeline/
  14. A local search results can be fragmented like this… http://static.googleusercontent.com/media/www.google.com/en//help/hc/images/Google_Places_OneSheeter.pdf
  15. Presence of the knowledge graph on 30% of the local searches
  16. Google My Business : Category, Keywords in Business title, Proximity External location : NAP consistency, citation volume Reviews : quantity, velocity, diversity http://moz.com/local-search-ranking-factors http://moz.com/blog/top-20-local-search-ranking-factors-an-illustrated-guide
  17. Google + Page
  18. A citation consists of your contact information which the Name, the Address and the Phone Number http://moz.com/blog/everybody-needs-local-seo
  19. listing websites + social networks like Facebook NAP should be crawlable HTML and/or in markup (following schema.org guidelines) Case of the company that had inconsistent information
  20. Citation consistency http://moz.com/blog/everybody-needs-local-seo
  21. Remind and incite your customers to leave a review. Reviews will be more important for companies in the tourism business such as restaurants and hotels than B2B companies in the sector
  22. Mobile search is a search made on mobile devices Nowadays people use their mobile devices not just for calling but also to do basically everything they would use their computer for
  23. To the point that Eric Schmidt, the Google Chief Executive said … Mention the acclaimed “mobile first” book (Yahoo! design architect Luke Wroblewski – published 2011) and the Google “Mobile Playbook” 2nd edition (published in Oct. 2013) that provide guidelines and emphasize the importance of mobile design and strategy.
  24. The important point about mobile is that it is always on throughout the day Source: Google Think
  25. Source: Google Think 33% of mobile searches result in a valuable outcome
  26. 2014 : more mobile users than desktop users 2014 : usage of mobile apps overtakes PC usage http://searchenginewatch.com/sew/opinion/2353616/mobile-now-exceeds-pc-the-biggest-shift-since-the-internet-began http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/ http://money.cnn.com/2014/02/28/technology/mobile/mobile-apps-internet/
  27. Values for the US Include all spendings in SEO and PPC http://www.emarketer.com/Article/Mobile-Search-Will-Surpass-Desktop-2015/1011657
  28. Whether your site is responsive or you have a mobile version or it is mobile optimized in some ways (serve different HTML content to same URL): Design – mobile or responsive version, file size (50%) Length - -1000 characters on mobile Site speed – Readability - content is optimized for mobile http://www.searchenginejournal.com/ranking-factors-post-hummingbird-panda-4-0-marcustober-session-recap-sejsf/109379/ http://www.themobileplaybook.com/en-us/#/chapter2_2
  29. App Store Optimisation consists of improving the visibility of your mobile app across app stores.
  30. As Android has more users it’s likely that the numbers of apps for Android overcomes iOS apps in the future
  31. https://blog.kissmetrics.com/app-store-optimization/
  32. App Store Visibility <-> Search Visibility http://www.searchenginejournal.com/definitive-guide-app-store-optimization-aso/78719/ http://www.themobileplaybook.com/en-us/#/chapter2_1
  33. aware that mobile is more and more important dixit the tipping points
  34. the mantra content is king
  35. the mantra content is king
  36. the mantra content is king