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blue2purple confidential & proprietary 1
WELCOME
WELCOME .
HI	!	
0101	!
blue2purple confidential & proprietary 2
blue2purple confidential & proprietary 3
blue2purple confidential & proprietary 4
blue2purple confidential & proprietary 5
what we do today, agenda, timeline
Timeline
break 15 minutes
Laurence
Ad blockers
Gaetan
GRP
Gert-Jan
360 Suite
Frederik
DMP
Tim
Data Policy
Karima & Lisa
Cases
blue2purple confidential & proprietary
GRP	IS	DEAD	
	
DIGITAL	MEDIA	PLAN
blue2purple confidential & proprietary
DISCLAIMER	
The facts expressed here belong to everybody, the opinions to me.
The distinction is yours to draw...
«		
	»
blue2purple confidential & proprietary
GRP	IS	DEAD	
	
DIGITAL	MEDIA	PLAN
blue2purple confidential & proprietary
Definition:
9
GRP				=					REACH		X		FREQUENCY
blue2purple confidential & proprietary
Definition:
10
In	adver<sing,	a	gross	ra<ng	point	(GRP)	is	a	measure	of	the	size	of	an	
adver<sing	campaign	by	a	specific	medium	or	schedule.	It	does	not	measure	
the	size	of	the	audience	reached.	
	
GRP				=					REACH		X		FREQUENCY	
	
GRPs	 	 	=	30%	(of	the	targeted	group)	X	4	Exposures	
		
GRPs	 	 	=	120
blue2purple confidential & proprietary
Limitations
11
GRP				=					REACH		X		FREQUENCY	
	 	 		
	 	 	=	30%	(of	the	targeted	group)	X	4	Exposures	
		
GRPs	 	 	=	120	
	
Es<mates	based	on	panels	
Es<mates	based	on	panels
blue2purple confidential & proprietary
The Rising Cost of Consumer Attention
12
Decreasing	aVen<on	to	TV	ads
blue2purple confidential & proprietary
Digimeter Flanders 2014
The Use of Digital TV
13
blue2purple confidential & proprietary 14
84%
blue2purple confidential & proprietary 15
blue2purple confidential & proprietary
GRP Evolution
16
	
	
GRP	VIDEO	(or	MRC	in	the	US)	
	
GRP	 GRP	ß	 GRP	INTERNET
blue2purple confidential & proprietary 17
GROSS	RATING	POINT	
•  Panel	Based	(CIM:	TV	1500	households)	
•  Do	not	measure	the	crea<ve	impact	
•  Based	on	historical	data	
•  Only	focus	on	demographics	
	
YOU	NEED	TO	GUESS	-	But	this	is	what	we	get.
blue2purple confidential & proprietary 18
GROSS	RATING	POINT	
WHAT	IF:	
	
	 	YOU	COULD	MEASURE	EVERYTHING	
	 	BUY	JUST	THE	MEDIA	YOU	NEED	
	 	IN	REALTIME		
	 	FOCUS	ON	ADDITIONAL	INFO	THAN	ONLY	ESTIMATED	SOCIO-DEMO
blue2purple confidential & proprietary 19
DOES	HE	MEAN…	
DIGITAL?
blue2purple confidential & proprietary 20
FORGET	ABOUT	SOCIO-DEMO	–	WE’RE	ALL	UNIQUE
blue2purple confidential & proprietary 21
blue2purple confidential & proprietary 22
blue2purple confidential & proprietary 23
IF	WE’RE	ALL	UNIQUE	–	THEN	MATCH	EVERY	UNIQUE	BUYING	CYCLE
blue2purple confidential & proprietary 24
•  THINK	DIGITAL	FIRST	
•  WHERE	IS	MY	AUDIENCE	
•  HOW	TO	REACH	THEM	
•  WITH	WHAT	MESSAGE
blue2purple confidential & proprietary
Joris Merks-Benjaminsen
25
•  Build	personae	&	Map	their	consumer	journey	
•  Control	the	touch	points		
•  Build	a	brand	funnel	&	build	a	strong	story	telling	
•  1o1	story	telling	thanks	to	programma<c	
•  LAST	CLICK	ONLY	IS	DEAD	
	
	
DIFFERENT	TYPES	OF	JOURNEYS	FOR	DIFFERENT	PROSPECTS	INSTEAD	OF	REACH	ONLY
blue2purple confidential & proprietary
Automation of the full media mix based on signals
Be relevant – based on data – across the buying cycle 26
blue2purple confidential & proprietary
Joris Merks-Benjaminsen
27
blue2purple confidential & proprietary 28
	
	
	
WE	CONTROL	THE	EXPOSURE	AND	THE	CROSS-COMMUNICATION
blue2purple confidential & proprietary 29
blue2purple confidential & proprietary
This is what we see
30
blue2purple confidential & proprietary 31
ALWAYS	ON	BRANDING	
	
NOT	EVERYBODY	WILL	GET	THE	SAME	MESSAGE	AT	THE	SAME	MOMENT	
GRP	DOESN’T	WORK	ANYMORE	
Because	we	use	signals	instead	of	demographics	
You	don’t	need	to	guess	since	you	can	measure	and	buy	whatever	you	need
blue2purple confidential & proprietary 32
	
	
IS	GRP	DEAD?	
	
NO	–	WE	DO	NOT	NEED	IT	IN	DIGITAL
blue2purple confidential & proprietary 33
BUT…
blue2purple confidential & proprietary
Programmatic TV
34
0,1%		
IN	2014	
	
4%		
IN	2015	
	
20%	
ESTIMATED		IN	2019	 USE	DATA	,	BUY	LESS,	BUY	THE	AUDIENCE	YOU	NEED
© Google Inc. 2016. All rights reserved.
Google Analytics 360
Suite Overview
Gert-Jan Lagas
gjlagas@google.com
June 30, 2016
© Google Inc. 2016. All rights reserved.
Agenda
● Ultimate end goal: use your data for Precision Marketing
● Background Google Analytics 360 Suite
● Go From insight to impact, faster (including demo’s!)
● Q&A
● Q + A
© Google Inc. 2016. All rights reserved.
Precision Marketing
© Google Inc. 2016. All rights reserved.
Precision Marketing
Collect, Analyse & Transform Data Into Actionable Insights
to reach
● The Right Consumer,
● With the Right Content,
● In the Right Context
● At Scale
Google Confidential and Proprietary
We don’t go online. We live online.
© Google Inc. 2016. All rights reserved.
per day
On my bike, listening to
summer vibes
8:30am
Message my friends:
really time to book to
Rio!
11:15am
Browse HHH
experiences of other
people on YouTube
7:15pm
At the gym, preparation
for the Copacabana
8:29pm
At lunch, buy Holland
Heineken House
Tickets
1:33pm
Reading an article in
bed on my phone for
my MBA
10:00pm
Use maps to find out what
the distance is
from my friends home at
Copacabana to the HHH
1:13pm
At work, book tickets
from Amst - Rio
11:36am
Wake up and
read news online
6:50am
On the train, read articles
about the Olympic Games
8:42am
150x
Fragmented user behaviors
Micro-moments are the new
battle ground for brands
© Google Inc. 2016. All rights reserved.
How do I make sense of every new moment?
Are they all equally important?
Do I need to win them all?
© Google Inc. 2016. All rights reserved.
How do I make sense of every new moment?
Are they all equally important?
Do I need to win them all?
YOU CAN’T
THEY’RE NOT
YOU DON’T
NEW-DAY-NEW-ME
IS-IT-WORTH-IT
TIME-FOR-A-
NEW-ONE
READY-FOR-
CHANGE
DIDN’T-PLAN-
FOR-THIS
SHOW-ME-HOW
ONE-STEP-
AT-A-TIME
Some moments matter
more than others
© Google Inc. 2016. All rights reserved.
2%
Of Companies Are Set
Up To Collect, Identify
Opportunities, And
Measure Moments
© Google Inc. 2016. All rights reserved.
Single Point Solutions vs MarTech Stack
© Google Inc. 2016. All rights reserved.
The Google Analytics
360 Suite
of marketers said that
marketing measurement
tools are difficult to use -
reducing cross-team
collaboration.
60%
of marketers surveyed
don’t believe that
their data sources are
well integrated.
84%
of marketers stated that
it is difficult to give their
stakeholders in different
functions access to their
data and insights.
57%
© Google Inc. 2016. All rights reserved.
Introducing the Google
Analytics 360 Suite
The Google Analytics 360 Suite offers a powerful and integrated analytics
solution for today’s biggest enterprises. Measure and improve the
impact of your marketing across every screen, channel and moment in today’s
customer journey. It’s easy to use, makes data accessible for everyone,
and helps you discover and use the “ahas” you need to win.
© Google Inc. 2016. All rights reserved.
Integration of platforms key for marketing
Optimization → Single view of the customer
DMP
Organize
audience data
Measurement & Optimization
Full-funnel unified reporting, audiences,
site analytics, attribution by DoubleClick
impression sync (Premium only)
Web environments
Webdomains
CHANNELS:
Display & Search (in DoubleClick)
Video - Affiliation - Social - Email - Metasearch
CHANNELS:
Direct - SEO - Social - Blog - Email lifecycle -
Metasearch
- CRM
- Feeds
- Pricing &
revenue
management
- Databases
Execute and generate traffic via
campaigns across formats, channels,
screens
PAID MARKETING CHANNELS ‘NON-PAID’ MARKETING CHANNELS
Traffic from (previous) other efforts
via non-paid and paid campaigns/servicing
© Google Inc. 2016. All rights reserved.
Tag Manager 360 - Data Collection
Data Studio 360 Data Analysis and Visualization
Third-Party Platforms
Analytics 360
Customer Insights
Attribution 360
Marketing
Measurement
Optimize 360
Site Testing and
Personalization
Audience Center 360
Audience
Management
Solutions designed to win each moment in today’s multi-screen consumer journey.
Built for modern marketing
Users and
journeys, not
sessions and
devices
Understand the full
context of a user’s
journey across
channels and devices.
More insights,
not more data
Access and
collaboration
powers smarter
decisions
The full power
of your data,
when and where
you need it
Built in intelligence
does the heavy
lifting and quickly
delivers insights.
Share the data, work
together, and tell
compelling stories
that inspire action.
Integrations to better
understand and
improve each
consumer touchpoint.
© Google Inc. 2016. All rights reserved.
© Google Inc. 2016. All rights reserved.
Go from insight to impact, faster
© Google Inc. 2016. All rights reserved.
Discover target segment
• Web/mobile behavior
• Web/mobile purchases
• Offline transactions
• CRM/loyalty data
Share segment across products
• Ad platforms for retargeting
• Audience Center 360
• Optimize 360
Identify high-value customer segments for targeting
© Google Inc. 2016. All rights reserved.
Enrich 1st-party data
• Google Audience Data
• 3rd-party sources
- Affinity
- In-market
Create lookalike audiences
Publish IDs
• Ad platforms for targeting
• Optimize 360
Expand the reach and audience
© Google Inc. 2016. All rights reserved.
Audience Center Strategy
Site Behavior Data
Google Analytics
50+ 3rd-Party Data
Integration
Partners
Media
Performance
(DCM, DBM, DS,
GDN, Adwords,
YouTube, 3P Media)
CRM & Offline
Data
FULL VIEW OF CUSTOMERS
AnalyzeAccess Activate
DCM, DBM, DS
YouTube
Campaign
Performance
100+ 3rd-Party Platforms
GDN
Google
Analytics
Search
MobileDisplay/Video
Search Social
Content Email
A/B Testing
Overlap &
Suppression
Reach &
Frequency
Reporting &
Segmentation
Lookalike
Modeling
Audience
PerformanceGoogle Proprietary
Demographics,
Affinity, In-Market
Cross Device
Active View
Active User
Platforms
© Google Inc. 2016. All rights reserved.
AdWords remarketing
• Search
• Google Display Network
DoubleClick Digital Marketing
• Cross-network search
• Reservation display
• Programmatic
• Mobile
• Video
3rd-party ad platforms
3rd-party email and messaging
Plan and traffic an integrated campaign
© Google Inc. 2016. All rights reserved.
Optimize the entire site experience
Test just about anything
• Custom offers
• Redesigned site layouts
Make smarter, faster decisions
• Advanced Bayesian statistics
• Reporting built on Analytics 360
Personalize the experience
• Analytics 360 audiences
• Users based on any action
© Google Inc. 2016. All rights reserved.
Measure cross-channel performance
Compile data across channels and devices
• Views and click-throughs
• Cost and reference
• Online and offline conversions
Model performance
• Channel/sub-channel
• Campaign and creative
• Audience
Publish results
• Search and programmatic
• Audience Center 360
© Google Inc. 2016. All rights reserved.
Easily share results and insights with your team
Connect the data
• Access data across the Analytics 360 Suite
• Overlay AdWords and DoubleClick
campaign data
• Add external data sources
Collaborate to create reports
and dashboards
Share with stakeholders
© Google Inc. 2016. All rights reserved.
Tag Manager 360 - Data Collection
Data Studio 360 Data Analysis and Visualization
Third-Party Platforms
Analytics 360
Customer Insights
Attribution 360
Marketing
Measurement
Optimize 360
Site Testing and
Personalization
Audience Center 360
Audience
Management
© Google Inc. 2016. All rights reserved.
Prepare your organization
Think
Feel
Do
© Google Inc. 2016. All rights reserved.
Q & A
© Google Inc. 2016. All rights reserved.
Thank you.
DMP’s: How to Manage Data
Frederik Dooms
Platforms Industry Manager
Part of
Google
since 2007
Media
agnostic
Technology
provider
Google Confidential & Proprietary 3
Google Confidential & Proprietary
Google Confidential & Proprietary
BETTER MEASUREMENT IS #1 CHALLENGE FOR LARGE
MARKETERS
71%
51%
31%
Measuring the ROI of my
marketing
Securing enough budget
Managing your website
Google Confidential & ProprietaryGoogle Confidential & Proprietary
THE BARRIERS EVOKED FOR MEASURING ONLINE PERFORMANCE
Solving the
cross-device and
cross-channel
purchase path
Data coming
from
heterogeneous
sources can’t be
easily reconciled
Hard to find
people capable
of generating and
interpreting
sophisticated
measurement
57% 51% 48%
Source EBG with Qlik, nov 2015
techno human
Google Confidential & Proprietary
a 4-step process for
Modern Media
Measurement
Step 1:
Go Beyond Silos
Do I have all the data that I
need in one place ?
Step 2: Go Beyond Conversions
Get a better vision of your customer
Step 3: Go Beyond Last-Click
Distribute fairly the credit across
touchpoints
Step 4: seek actionability
Take action from new insight in no
time
Google Confidential & Proprietary
0
Wait!
Do you
have clear
objectives,
first ?
Google Confidential & ProprietaryGoogle Confidential & Proprietary
MY CAMPAIGN RESULTS
Impressions: 12 M
Clicks: 3 000
Revenue: 5600 euros
Google Confidential & ProprietaryGoogle Confidential & Proprietary
TARGETS
Choose realistic
targets
Metrics
and KPIs
What metrics reflect
best these goals ?
GOALS
What strategy can help
me achieve it ?
Define sound Marketing objectives, and the rest will
follow
OBJECTIVES
What is my website / app /
campaign exactly for? Seriously ?
E.g. INCREASE PROFITABILITY
E.g. MORE SALES
HIGHER MARGIN E.g.
Conv Rate
Avg Cart value,
% high margin products sold
E.g.
from 3 to 5%
Stay > 120$,
25% of high margin product
/ cart
Google Confidential & ProprietaryGoogle Confidential & Proprietary
ORGANIZE YOUR METRICS
ADCENTRIC
SITECENTRIC
SEE
THINK
DO
Banner Impressions X
Viewable Impressions X
Reach and Frequency X
Unique users X
New visits X
Bounce rate X
CTR X
2 product pages or more : $0.08 X
% Conversion Rate (for Download whitepaper /asset) X X
% Conversion Rate (for Download installer) X X
% Conversion Rate (for Register for webinar / demo/ live event) X X
Download installer (added as goal) : $12.50 X
Download whitepaper /asset (added as goal) : $10.00 X
Register for webinar / demo/ live event (added as goal) : $8.00 X
Demo Installs (added as goal): $25.00 X X
Purchases $1,000.00 (Offline + Online) X
GET MORE
PEOPLE TO
KNOW MY
PRODUCTS
GET PEOPLE TO
READ ABOUT MY
PRODUCTS AND
TEST THEM
GET PEOPLE TO
USE/BUY MY
PRODUCTS
Google Confidential & Proprietary
1
Bring
your
data
together
Google Confidential & ProprietaryGoogle Confidential & Proprietary
While siloed systems work fine on
their own…
Data
Tools
Marketing
strategy
Google Confidential & ProprietaryGoogle Confidential & Proprietary
The fragmentation is worst when using multiple technologies
Data Loss
Poor Frequency
Control
Using multiple toolsets results in a 20% data loss each
time you transfer data sets between systems--data that
you have spent a lot of money to acquire
Self Competition
Using multiple toolsets makes it harder to control
frequency because you don’t have a single view of the
customer
Using multiple toolsets will most likely result in overlap and
self competition--i.e. bidding for the same impression/user
across partners
Single point of access
increases campaign
efficiencies up to
33%
Source: Cutting Complexity, Adding Value; Boston Consulting Group commissioned by Google, May 2013
Source: Adding Data, Boosting Impact; Boston Consulting Group commissioned by Google, September 2014
A unified platform leads to increased efficiency
and better performance
32%
average
reduction
in CPA
Better
performance
Google Confidential & ProprietaryGoogle Confidential & Proprietary
Tools work better when unified
Better
Insights
More
Efficiency
Better
Performance
Google Confidential & Proprietary
CROP YOUR
IMAGE TO
THIS SIZE
(Double click image
and drag handles)
1 : AUDIT
What tools do you
currently work with ?
Source: The Boston Consulting Group, "Efficiency and Effectiveness in Digital Advertising", June 2013
2 : SELECTION
What data points are must-
haves, what are secondary
?
3 : CHOICE
What’s the best place
where to build your single-
source-of-truth for media
measurement?
Google Confidential & Proprietary
2Beyond
online
conversions
Google Confidential & ProprietaryGoogle Confidential & Proprietary
Imps
Sales, revenues
MOBILE
OFFLINE
CRM status
subscription
Product pages
re-visits
Time spent
Bounce rate
USER-centricity
Google Confidential & ProprietaryGoogle Confidential & Proprietary
CONTEXTUAL
DATA
Any external
factors
influencing the
conversion?
Weather, TV,
Geo, etc.
CUSTOMER DATA
What type of
customers
converted?
Number of
purchases, stage
of qualification,
demographics,
CRM segments,
lifestyle, etc.
PRODUCT DATA
Are all the
conversions of
same value?
Products in
stock, Brands,
weights,
product-level
margin,
categories, etc.
CONVERSION
DATA
Is the online
conversion
enough?
Offline
conversions,
modification of
existing
conversions.
What types of data can give more
insights to your online conversions ?
Beyond online conversions : offline insights
Google Confidential & Proprietary
3
Attribute
value
fairly
Google Confidential & ProprietaryGoogle Confidential & Proprietary
NOW, YOU CAN GO BEYOND LAST-CLICK MODEL
10%
12%
9%
19%
12%
2%
5%
Google Confidential & Proprietary
4
Turn
insights
into
actions
Google Confidential & ProprietaryGoogle Confidential & Proprietary
Now, you
have a
finer vision
of your
campaign’s
performan
ce
4
MY CAMPAIGN RESULTS
Impressions / Clicks / CTR
Revenue
CPA
Bounce rate: 54%
User engagement score: 4/5
Nb of store locator pageviews: 1234
X-device conversions:: 567
Offline conversions: 345
Time-decay conversions: 456
Assist ratio : 15
Assisted conversions : 678
User centric
metrics
Multi-channel and
attribution insights
Google Confidential & Proprietary
Doubleclick stack is genuinely built to fight
fragmentation across channels
Data from your Video, Mobile,
Desktop campaigns run
programmatically
Ad-centric
Data from your search campaigns
Site-centric
Off-line / CRM / 1st
party databases
Adserved or tracked
campaigns
Reporting
Thank you
Frederik Dooms
Platforms Industry Manager
Doubleclick Digital Marketing
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
  
Data	
  privacy,	
  digital	
  marketing	
  &	
  BI	
  
Selected	
  topics	
  
	
  	
  Tim	
  Van	
  Canneyt,	
  Partner	
  -­‐Technology,	
  Outsourcing	
  &	
  Privacy	
  department	
  
blue2purple	
  What’s	
  Next	
  DIGITAL	
  event	
  -­‐	
  30	
  June	
  2016	
  
	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   2	
  
The	
  context	
  
	
  
Data Protection Directive
•  Dates from pre-internet age
(1995), trouble dealing with new
technologies.
•  Fragmentation and inconsistency
due to 28 local flavours
•  Lack of enforcement - compliance
General Data Protection Regulation (GDPR)
•  Adapt legal framework to the globalised digital
society
•  “One ring to rule them all”
•  Enhance rights for individuals
§  Stricter obligations for companies
§  Increased enforcement
•  25 May 2018
EU	
  Charter	
  
of	
  
fundamental	
  
rights	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   3	
  
GDPR	
  –	
  A	
  game	
  changer	
  
Most lobbied regulation in the history of the European
Parliament due to the monumental impact it will have on
companies doing business in the EU and even non-EU
businesses targeting European data subjects.
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   4	
  
Personal	
  v.	
  anonymous	
  data	
  
•  Personal	
  data	
  =	
  any	
  informaDon	
  relaDng	
  to	
  an	
  idenDfied	
  or	
  
idenDfiable	
  natural	
  person	
  
–  “in	
  par(cular	
  by	
  reference	
  to	
  an	
  iden%fier	
  such	
  as	
  a	
  name,	
  an	
  iden%fica%on	
  number,	
  
loca%on	
  data,	
  an	
  online	
  iden%fier	
  or	
  to	
  one	
  or	
  more	
  factors	
  specific	
  to	
  the	
  physical,	
  
physiological,	
  gene(c,	
  mental,	
  economic,	
  cultural	
  or	
  social	
  iden(ty	
  of	
  that	
  natural	
  person.”	
  
•  Pseudonymous	
  data	
  =	
  	
  personal	
  data!	
  
•  Anonymous	
  data	
  is	
  out	
  of	
  scope	
  
–  Re-­‐idenDficaDon	
  impossible	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   5	
  
Consent	
  
•  Informed	
  
–  Request	
  must	
  be	
  intelligible	
  and	
  easily	
  accessible	
  
–  Minimum	
  informaDon:	
  who	
  and	
  why	
  
•  Free	
  
–  Possibility	
  to	
  refuse	
  without	
  detrimental	
  consequence	
  
•  Specific	
  
–  Not	
  “buried”	
  in	
  terms	
  of	
  use	
  
•  Unambiguous	
  	
  
–  A	
  statement	
  or	
  clear	
  affirmaDve	
  acDon	
  
–  SensiDve	
  personal	
  data:	
  explicit	
  consent	
  
•  Minors	
  under	
  16:	
  parental	
  consent	
  required	
  for	
  informaDon	
  society	
  services	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   6	
  
ProCiling	
  
	
  •  DEFINITION	
  -­‐	
  Automated	
  processing	
  of	
  personal	
  data	
  to	
  evaluate	
  certain	
  personal	
  aspects	
  of	
  an	
  
individual.	
  
–  Especially	
  analysis	
  or	
  predicDon	
  of	
  individual’s	
  personal	
  preferences,	
  interests,	
  behaviour.	
  
	
  
•  INTERDICTION	
  to	
  take	
  decisions	
  solely	
  based	
  on	
  automated	
  processing	
  (incl.	
  profiling)	
  which	
  
produce	
  legal	
  effects	
  concerning	
  individual	
  or	
  similarly	
  significantly	
  affects	
  him.	
  
•  UNLESS,	
  for	
  “classic”	
  personal	
  data	
  
–  Contractual	
  necessity	
  
–  Authorized	
  by	
  law	
  
–  Explicit	
  consent	
  
•  MOREOVER	
  
•  Right	
  to	
  obtain	
  human	
  intervenDon	
  
•  Right	
  to	
  express	
  point	
  of	
  view	
  and	
  to	
  contest	
  
UNLESS,	
  for	
  sensiLve	
  personal	
  data	
  
–  Explicit	
  consent	
  
–  SubstanDal	
  public	
  interest	
  necessity	
  
	
  
	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   7	
  
New	
  rights	
  for	
  individuals	
  (1/2)	
  
•  “Right	
  to	
  be	
  forgoOen”	
  
•  PART	
  1	
  –	
  ObligaDon	
  to	
  erase	
  the	
  data	
  concerned	
  (e.g.	
  consent	
  withdrawn,	
  objecDon	
  by	
  
employee)	
  
•  PART	
  2	
  -­‐	
  ObligaDon	
  to	
  noDfy	
  other	
  controllers	
  if	
  controller	
  made	
  the	
  data	
  public	
  
•  EXEMPTIONS	
  -­‐	
  e.g.	
  right	
  of	
  freedom	
  of	
  expression	
  
	
  
•  Right	
  to	
  restricLon	
  of	
  data	
  processing	
  
•  PRINCIPLE	
  -­‐	
  InterdicDon	
  to	
  process	
  data	
  (except	
  for	
  storage)	
  of	
  data	
  subject	
  
–  Data	
  subject	
  disputes	
  accuracy	
  of	
  the	
  informaDon	
  (during	
  verificaDon	
  of	
  request)	
  
–  Processing	
  is	
  unlawful	
  and	
  the	
  data	
  subject	
  calls	
  for	
  restricted	
  processing	
  instead	
  
of	
  deleDon	
  
•  EXCEPTIONS	
  –	
  Processing	
  	
  sDll	
  allowed	
  (e.g.	
  defense	
  of	
  legal	
  claims,	
  protecDon	
  of	
  3P	
  
rights)	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   8	
  
New	
  rights	
  for	
  individuals	
  (2/2)	
  
•  Mandatory	
  noLficaLon	
  to	
  recipients	
  
–  PRINCIPLE	
  –	
  ObligaDon	
  to	
  noDfy	
  each	
  recipient	
  of	
  personal	
  data	
  
•  Request	
  for	
  recDficaDon	
  of	
  data,	
  erasure	
  of	
  data	
  or	
  restricDon	
  of	
  processing	
  of	
  data	
  
–  EXEMPTION	
  -­‐	
  disproporDonate	
  effort	
  
•  Right	
  to	
  data	
  portability	
  
–  PRINCIPLE	
  
•  ObligaDon	
  to	
  make	
  data	
  available	
  in	
  structured,	
  commonly	
  used	
  and	
  machine-­‐readable	
  
format	
  
•  Transmission	
  of	
  data	
  to	
  another	
  controller	
  without	
  hindrance	
  
–  WHEN	
  
•  For	
  informaDon	
  provided	
  by	
  data	
  subject;	
  and	
  
•  Processing	
  based	
  on	
  consent	
  or	
  contractual	
  necessity	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   9	
  
International	
  data	
  transfers	
  (1/2)	
  
•  	
  What	
  consLtutes	
  an	
  internaLonal	
  transfer?	
  
–  Sending	
  documents	
  to	
  a	
  recipient	
  in	
  another	
  country	
  
–  Storing	
  documents	
  in	
  another	
  country	
  (e.g.	
  cloud	
  storage	
  of	
  your	
  files)	
  
–  Allowing	
  someone	
  based	
  outside	
  Belgium	
  to	
  access	
  data	
  stored	
  in	
  Belgium	
  
–  Irrelevant	
  whether	
  intra-­‐group	
  or	
  not	
  
	
  
•  How	
  to	
  transfer	
  personal	
  data	
  within	
  the	
  EEA?	
  
–  EEA	
  =	
  EU	
  +	
  Iceland,	
  Norway	
  and	
  Liechtenstein	
  
–  Principle:	
  no	
  special	
  measures	
  needed	
  to	
  legiDmize	
  transfer	
  
–  RaLonale:	
  Recipient	
  is	
  also	
  subject	
  to	
  the	
  EU	
  data	
  protecDon	
  framework.	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   10	
  
International	
  data	
  transfers	
  (1/2)	
  
•  How	
  to	
  transfer	
  personal	
  data	
  outside	
  the	
  EEA?	
  
–  ProhibiLon,	
  unless	
  laws	
  of	
  recipient	
  guarantee	
  adequate	
  level	
  of	
  data	
  protecDon	
  
–  Issue:	
  Most	
  non-­‐EEA	
  countries	
  do	
  not	
  have	
  legislaDon	
  equivalent	
  to	
  the	
  EU	
  legal	
  
framework	
  
•  EC	
  white	
  list:	
  Andorra,	
  Argen(na,	
  Canada,	
  Faeroe	
  Islands,	
  Guernsey,	
  Isle	
  of	
  Man,	
  Israel,	
  and	
  
Jersey,	
  New	
  Zealand,	
  Switzerland	
  and	
  Uruguay	
  
–  AlternaLves	
  
•  EU	
  Model	
  Clauses	
  
•  US	
  Safe	
  Harbor	
  
–  Privacy	
  Shield?	
  
•  Consent?	
  
	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   11	
  
Data	
  Protection	
  OfCicer	
  
•  Mandatory:	
  
–  If	
  core	
  acDviDes	
  =	
  systemaDc	
  monitoring	
  of	
  individuals	
  on	
  large	
  scale	
  
•  Mission:	
  
•  Advise	
  the	
  company,	
  raise	
  awareness	
  and	
  provide	
  training	
  
•  Monitor	
  compliance	
  and	
  perform	
  internal	
  audits	
  
•  Cooperate	
  with	
  data	
  protecDon	
  authority	
  
•  Profile:	
  expert	
  on	
  data	
  protecDon	
  law	
  –	
  internal	
  or	
  external	
  
Source:	
  Computerweekly.com	
  and	
  IAPP	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   12	
  
Data	
  Protection	
  Impact	
  Assessments	
  
High	
  risk	
  
processing	
  
Nature	
  
Scope	
  
Context	
  
Purpose	
  
…	
  generally	
   …	
  in	
  par(cular	
  
Profiling	
  
• Profiling	
  on	
  which	
  
decisions	
  are	
  based	
  that…	
  
significantly	
  affect	
  the	
  
natural	
  person	
  
Special	
  
categories	
  
• Large	
  scale	
  of	
  special	
  
categories	
  of	
  data	
  or	
  of	
  
data	
  relaDng	
  to	
  criminal	
  
convicDons	
  and	
  offences	
  
SystemaLc	
  
monitoring	
  
• SystemaDc	
  monitoring	
  of	
  a	
  
publicly	
  accessible	
  area	
  on	
  
a	
  large	
  scale	
  
•  What?	
  Prior	
  analysis	
  of	
  data	
  processing	
  acDvity	
  and	
  risks	
  associated	
  thereto	
  
•  When?	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   13	
  
Why	
  should	
  you	
  care?	
  
	
  
•  Financial	
  risk	
  
–  Fines	
  up	
  to	
  €20	
  million	
  or	
  up	
  to	
  4%	
  of	
  annual	
  global	
  turnover	
  
–  Member	
  States	
  may	
  adopt	
  addiDonal	
  (criminal)	
  sancDons	
  
–  Class	
  acDons	
  
–  Significant	
  costs	
  in	
  case	
  of	
  data	
  breach	
  
•  OperaLonal	
  risk	
  
–  Audit	
  rights	
  for	
  DPAs	
  
–  Temporary	
  or	
  definiDve	
  limitaDon	
  or	
  ban	
  on	
  processing	
  
–  Suspension	
  of	
  internaDonal	
  data	
  flows	
  
•  ReputaLonal	
  risk	
  	
  
–  Companies	
  suffering	
  data	
  breach	
  see	
  important	
  drop	
  in	
  turnover	
  
–  Data	
  protecDon	
  compliance	
  is	
  becoming	
  a	
  sales	
  argument	
  
•  C-­‐level	
  jobs	
  at	
  risk	
  
–  Several	
  CEO/CIO	
  have	
  been	
  fired	
  aler	
  massive	
  data	
  breaches	
  
Brussels	
  	
  /	
  	
  Düsseldorf	
  	
  /	
  	
  Hamburg	
  	
  /	
  	
  London	
  	
  /	
  	
  Manchester	
  	
  /	
  	
  Munich	
  	
  /	
  	
  Paris	
  	
  /	
  	
  Shanghai	
  	
  /	
  	
  Silicon	
  Valley	
  	
  /	
  	
  fieldfisher.com	
   14	
  
Questions?	
  
	
  
	
  	
  
Tim	
  Van	
  Canneyt	
  
Partner	
  
Technology,	
  Outsourcing	
  &	
  Privacy	
  Department	
  
	
  
	
  
	
  
	
  
E:	
  Dm.vancanneyt@fieldfisher.com	
  
DD:	
  +32	
  2	
  742	
  70	
  36	
  
hqp://privacylawblog.fieldfisher.com/	
  
	
  
blue2purple confidential & proprietary 1
BLOCK
@blue2purple	
  
#WND	
  
blue2purple confidential & proprietaryWhat Are Ad Blockers? 2
blue2purple confidential & proprietary
Why Is Ad Blocking So Controversial? 3
blue2purple confidential & proprietary
Ad Blockers Estimated Financial Impact 4
blue2purple confidential & proprietaryAd Block Demographics 5
28%	
  
27%	
  
27%	
  
27%	
   ASIA	
  	
  
PACIFIC	
  
MIDDLE	
  EAST	
  
&	
  AFRICA	
  
EUROPE	
  
NORTH	
  	
  
AMERICA	
  
LATIN	
  
AMERICA	
  
BELGIUM	
  23%	
  
30%	
  
28%	
  of	
  all	
  internet	
  users	
  now	
  use	
  ad	
  blocking	
  soDware	
  on	
  their	
  main	
  computer	
  
Global web index
blue2purple confidential & proprietary
Global web index
6Who are they?
blue2purple confidential & proprietary
Global web index
Privacy Concerns 7
blue2purple confidential & proprietaryThe next steps for advertising 8
blue2purple confidential & proprietary 9
blue2purple confidential & proprietaryContent Marketing 10
blue2purple confidential & proprietary
Use your data, improve your targeting 11
blue2purple confidential & proprietary
Ad blocking is not the end of our
industry. It’s simply an evolution
point.
12
blue2purple confidential & proprietary
for your undivided attention
Questions?
Thank You
13
@blue2purple	
  
#WND	
  
Laurence	
  Baeten	
  
Sr.	
  Business	
  Development	
  Manager	
  
Digital Media Agency
blue2purple confidential & proprietary
Should I bid on
my brand
keywords?
blue2purple confidential & proprietary
blue2purple confidential & proprietary
If I bid on my brand, my SEO will
be cannibalized.
I will be paying for clicks that I
otherwise would’ve had for free
through my SEO
	
  
blue2purple confidential & proprietary
blue2purple confidential & proprietary
Reasons why I should be
bidding on my brand
blue2purple confidential & proprietary
blue2purple confidential & proprietary 8
blue2purple confidential & proprietary
You should definitely bid on your brand if…
blue2purple confidential & proprietary
Control the messages
Real-time
adaptation of
sitelinks and ads
Put specific
promotions forward
USP representation
blue2purple confidential & proprietary
Control what people find when looking for
your company
blue2purple confidential & proprietary
blue2purple confidential & proprietary
blue2purple confidential & proprietary 14
Fold	
  
blue2purple confidential & proprietary 15
Fold	
  
blue2purple confidential & proprietary 16
Fold	
  
blue2purple confidential & proprietary
Case: February 2016
ORGANIC
+29%	
   -­‐44%	
  
+77%	
   -­‐50%	
  
SEA
+8.335	
   -­‐24.036	
  
+631	
   -­‐1.165	
  
blue2purple confidential & proprietary
Don’t let competitors benefit from your
branding campaigns
Compe&tor	
  1	
  
Compe&tor	
  2	
  
YOU	
  
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blue2purple confidential & proprietary
Rumor has it…
blue2purple confidential & proprietary
blue2purple confidential & proprietary
You should definitely be bidding on your brand because
•  You launched a new website
•  Control your messages
•  Push negative stories below the fold
•  Don’t let competitors steal your potential clients
•  It might benefit your entire AdWords account…
blue2purple confidential & proprietary
Stable Environment
Use the data you have in
your possession
Go further than looking
at percentages, look at
absolute figures
blue2purple confidential & proprietary
Is it worth it?
blue2purple confidential & proprietary
Questions
25
blue2purple confidential & proprietary
How & why link my AdWords data
with Facebook Ads?
1
blue2purple confidential & proprietary
Engage younger people & convert them into buyers
The briefing
2
blue2purple confidential & proprietary 3
blue2purple confidential & proprietary
Part 1: Engagement
4
blue2purple confidential & proprietary
Reach the right audience
5
blue2purple confidential & proprietary
Period: 30 May – 12 June
High Engagement Volumes
6
0	
  
20	
  
40	
  
60	
  
80	
  
100	
  
120	
  
140	
  
0	
  
5000	
  
10000	
  
15000	
  
20000	
  
25000	
  
clicks	
  
prints	
  
prints	
  push	
  
Clicks	
  push	
  
Conv.	
  push	
  
0	
  
100	
  
blue2purple confidential & proprietary
Period: 30 May – 12 June
Good Awareness & Engagement Results
7
5.76%	
  Post	
  likes	
  
1.82%	
  Post	
  
Shares	
  
	
  
0.80%	
  conversion	
  
rate	
  
0.19%	
  Post	
  
comments	
  
	
  
Avg	
  %	
  of	
  video	
  
viewed:	
  	
  87,3%	
  
blue2purple confidential & proprietary
Part 2: Performance
8
blue2purple confidential & proprietary
The strategy
9
Reach	
  our	
  target	
  audience	
  
blue2purple confidential & proprietary
The strategy
10
Use	
  signs	
  of	
  interest	
  
from	
  our	
  audience	
  
blue2purple confidential & proprietary
Combine data – Increase Performance
The strategy
11
Convert	
  target	
  audience	
  
Who’ve	
  shown	
  interest	
  
blue2purple confidential & proprietary
RESULTS
12
blue2purple confidential & proprietary
Period: 30 May – 12 June
High conversion rate
13
0	
  
0,5	
  
1	
  
1,5	
  
2	
  
2,5	
  
3	
  
3,5	
  
0	
  
100	
  
200	
  
300	
  
400	
  
500	
  
600	
  
700	
  
clicks	
  
prints	
  
Prints	
  RMK	
  
Clicks	
  RMK	
  
Conv.	
  RMK	
  
0	
  
50	
  
blue2purple confidential & proprietary
Period: 30 May – 12 June
½ who clicked on the ad, converted
14
0.03%	
  Post	
  likes	
  	
  
0.03%	
  Post	
  
Shares	
  
	
  
50%	
  conversion	
  rate	
  
0.08%	
  Page	
  
likes	
  
	
  
blue2purple confidential & proprietary
Retargeting: Classic vs Combined
à Conversion Rate
15
4,30%	
  
50%	
  
Classic	
   Combined	
  
blue2purple confidential & proprietary
Engagement & Retargeting: Conversion
Volume
16
51%	
   49%	
  
100%	
  
Awareness	
   RetargeOng	
   Together	
  Engagement	
  
blue2purple confidential & proprietary
Engagement & Retargeting: Cost
17
90%	
  
10%	
  
Awareness	
   RetargeOng	
  Engagement	
  
blue2purple confidential & proprietary 18
Batman says:
That’s great!
blue2purple confidential & proprietaryREMEMBER 19
1. Combining	
  data	
  
2.	
  Makes	
  for	
  qualitaOve	
  campaigns	
  
x2	
   3.	
  Which	
  perform	
  even	
  beTer	
  	
  
4.	
  And	
  are	
  more	
  cost	
  efficient	
  
blue2purple confidential & proprietary
Q&A
20
blue2purple confidential & proprietary






Lisa Diamant
Senior Account Executive
+32 478 22 83 06
ld@blue2purple.com
Thank You !

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What's Next Digital - June 2016

  • 1. blue2purple confidential & proprietary 1 WELCOME WELCOME . HI ! 0101 !
  • 5. blue2purple confidential & proprietary 5 what we do today, agenda, timeline Timeline break 15 minutes Laurence Ad blockers Gaetan GRP Gert-Jan 360 Suite Frederik DMP Tim Data Policy Karima & Lisa Cases
  • 6. blue2purple confidential & proprietary GRP IS DEAD DIGITAL MEDIA PLAN
  • 7. blue2purple confidential & proprietary DISCLAIMER The facts expressed here belong to everybody, the opinions to me. The distinction is yours to draw... « »
  • 8. blue2purple confidential & proprietary GRP IS DEAD DIGITAL MEDIA PLAN
  • 9. blue2purple confidential & proprietary Definition: 9 GRP = REACH X FREQUENCY
  • 10. blue2purple confidential & proprietary Definition: 10 In adver<sing, a gross ra<ng point (GRP) is a measure of the size of an adver<sing campaign by a specific medium or schedule. It does not measure the size of the audience reached. GRP = REACH X FREQUENCY GRPs = 30% (of the targeted group) X 4 Exposures GRPs = 120
  • 11. blue2purple confidential & proprietary Limitations 11 GRP = REACH X FREQUENCY = 30% (of the targeted group) X 4 Exposures GRPs = 120 Es<mates based on panels Es<mates based on panels
  • 12. blue2purple confidential & proprietary The Rising Cost of Consumer Attention 12 Decreasing aVen<on to TV ads
  • 13. blue2purple confidential & proprietary Digimeter Flanders 2014 The Use of Digital TV 13
  • 14. blue2purple confidential & proprietary 14 84%
  • 15. blue2purple confidential & proprietary 15
  • 16. blue2purple confidential & proprietary GRP Evolution 16 GRP VIDEO (or MRC in the US) GRP GRP ß GRP INTERNET
  • 17. blue2purple confidential & proprietary 17 GROSS RATING POINT •  Panel Based (CIM: TV 1500 households) •  Do not measure the crea<ve impact •  Based on historical data •  Only focus on demographics YOU NEED TO GUESS - But this is what we get.
  • 18. blue2purple confidential & proprietary 18 GROSS RATING POINT WHAT IF: YOU COULD MEASURE EVERYTHING BUY JUST THE MEDIA YOU NEED IN REALTIME FOCUS ON ADDITIONAL INFO THAN ONLY ESTIMATED SOCIO-DEMO
  • 19. blue2purple confidential & proprietary 19 DOES HE MEAN… DIGITAL?
  • 20. blue2purple confidential & proprietary 20 FORGET ABOUT SOCIO-DEMO – WE’RE ALL UNIQUE
  • 21. blue2purple confidential & proprietary 21
  • 22. blue2purple confidential & proprietary 22
  • 23. blue2purple confidential & proprietary 23 IF WE’RE ALL UNIQUE – THEN MATCH EVERY UNIQUE BUYING CYCLE
  • 24. blue2purple confidential & proprietary 24 •  THINK DIGITAL FIRST •  WHERE IS MY AUDIENCE •  HOW TO REACH THEM •  WITH WHAT MESSAGE
  • 25. blue2purple confidential & proprietary Joris Merks-Benjaminsen 25 •  Build personae & Map their consumer journey •  Control the touch points •  Build a brand funnel & build a strong story telling •  1o1 story telling thanks to programma<c •  LAST CLICK ONLY IS DEAD DIFFERENT TYPES OF JOURNEYS FOR DIFFERENT PROSPECTS INSTEAD OF REACH ONLY
  • 26. blue2purple confidential & proprietary Automation of the full media mix based on signals Be relevant – based on data – across the buying cycle 26
  • 27. blue2purple confidential & proprietary Joris Merks-Benjaminsen 27
  • 28. blue2purple confidential & proprietary 28 WE CONTROL THE EXPOSURE AND THE CROSS-COMMUNICATION
  • 29. blue2purple confidential & proprietary 29
  • 30. blue2purple confidential & proprietary This is what we see 30
  • 31. blue2purple confidential & proprietary 31 ALWAYS ON BRANDING NOT EVERYBODY WILL GET THE SAME MESSAGE AT THE SAME MOMENT GRP DOESN’T WORK ANYMORE Because we use signals instead of demographics You don’t need to guess since you can measure and buy whatever you need
  • 32. blue2purple confidential & proprietary 32 IS GRP DEAD? NO – WE DO NOT NEED IT IN DIGITAL
  • 33. blue2purple confidential & proprietary 33 BUT…
  • 34. blue2purple confidential & proprietary Programmatic TV 34 0,1% IN 2014 4% IN 2015 20% ESTIMATED IN 2019 USE DATA , BUY LESS, BUY THE AUDIENCE YOU NEED
  • 35. © Google Inc. 2016. All rights reserved. Google Analytics 360 Suite Overview Gert-Jan Lagas gjlagas@google.com June 30, 2016
  • 36. © Google Inc. 2016. All rights reserved. Agenda ● Ultimate end goal: use your data for Precision Marketing ● Background Google Analytics 360 Suite ● Go From insight to impact, faster (including demo’s!) ● Q&A ● Q + A
  • 37. © Google Inc. 2016. All rights reserved. Precision Marketing
  • 38. © Google Inc. 2016. All rights reserved. Precision Marketing Collect, Analyse & Transform Data Into Actionable Insights to reach ● The Right Consumer, ● With the Right Content, ● In the Right Context ● At Scale
  • 39. Google Confidential and Proprietary We don’t go online. We live online.
  • 40. © Google Inc. 2016. All rights reserved. per day On my bike, listening to summer vibes 8:30am Message my friends: really time to book to Rio! 11:15am Browse HHH experiences of other people on YouTube 7:15pm At the gym, preparation for the Copacabana 8:29pm At lunch, buy Holland Heineken House Tickets 1:33pm Reading an article in bed on my phone for my MBA 10:00pm Use maps to find out what the distance is from my friends home at Copacabana to the HHH 1:13pm At work, book tickets from Amst - Rio 11:36am Wake up and read news online 6:50am On the train, read articles about the Olympic Games 8:42am 150x Fragmented user behaviors
  • 41. Micro-moments are the new battle ground for brands
  • 42. © Google Inc. 2016. All rights reserved. How do I make sense of every new moment? Are they all equally important? Do I need to win them all?
  • 43. © Google Inc. 2016. All rights reserved. How do I make sense of every new moment? Are they all equally important? Do I need to win them all? YOU CAN’T THEY’RE NOT YOU DON’T
  • 45. © Google Inc. 2016. All rights reserved. 2% Of Companies Are Set Up To Collect, Identify Opportunities, And Measure Moments
  • 46. © Google Inc. 2016. All rights reserved. Single Point Solutions vs MarTech Stack
  • 47. © Google Inc. 2016. All rights reserved. The Google Analytics 360 Suite
  • 48. of marketers said that marketing measurement tools are difficult to use - reducing cross-team collaboration. 60% of marketers surveyed don’t believe that their data sources are well integrated. 84% of marketers stated that it is difficult to give their stakeholders in different functions access to their data and insights. 57%
  • 49. © Google Inc. 2016. All rights reserved. Introducing the Google Analytics 360 Suite The Google Analytics 360 Suite offers a powerful and integrated analytics solution for today’s biggest enterprises. Measure and improve the impact of your marketing across every screen, channel and moment in today’s customer journey. It’s easy to use, makes data accessible for everyone, and helps you discover and use the “ahas” you need to win.
  • 50. © Google Inc. 2016. All rights reserved. Integration of platforms key for marketing Optimization → Single view of the customer DMP Organize audience data Measurement & Optimization Full-funnel unified reporting, audiences, site analytics, attribution by DoubleClick impression sync (Premium only) Web environments Webdomains CHANNELS: Display & Search (in DoubleClick) Video - Affiliation - Social - Email - Metasearch CHANNELS: Direct - SEO - Social - Blog - Email lifecycle - Metasearch - CRM - Feeds - Pricing & revenue management - Databases Execute and generate traffic via campaigns across formats, channels, screens PAID MARKETING CHANNELS ‘NON-PAID’ MARKETING CHANNELS Traffic from (previous) other efforts via non-paid and paid campaigns/servicing
  • 51. © Google Inc. 2016. All rights reserved. Tag Manager 360 - Data Collection Data Studio 360 Data Analysis and Visualization Third-Party Platforms Analytics 360 Customer Insights Attribution 360 Marketing Measurement Optimize 360 Site Testing and Personalization Audience Center 360 Audience Management
  • 52. Solutions designed to win each moment in today’s multi-screen consumer journey. Built for modern marketing Users and journeys, not sessions and devices Understand the full context of a user’s journey across channels and devices. More insights, not more data Access and collaboration powers smarter decisions The full power of your data, when and where you need it Built in intelligence does the heavy lifting and quickly delivers insights. Share the data, work together, and tell compelling stories that inspire action. Integrations to better understand and improve each consumer touchpoint.
  • 53. © Google Inc. 2016. All rights reserved.
  • 54. © Google Inc. 2016. All rights reserved. Go from insight to impact, faster
  • 55. © Google Inc. 2016. All rights reserved. Discover target segment • Web/mobile behavior • Web/mobile purchases • Offline transactions • CRM/loyalty data Share segment across products • Ad platforms for retargeting • Audience Center 360 • Optimize 360 Identify high-value customer segments for targeting
  • 56. © Google Inc. 2016. All rights reserved. Enrich 1st-party data • Google Audience Data • 3rd-party sources - Affinity - In-market Create lookalike audiences Publish IDs • Ad platforms for targeting • Optimize 360 Expand the reach and audience
  • 57. © Google Inc. 2016. All rights reserved. Audience Center Strategy Site Behavior Data Google Analytics 50+ 3rd-Party Data Integration Partners Media Performance (DCM, DBM, DS, GDN, Adwords, YouTube, 3P Media) CRM & Offline Data FULL VIEW OF CUSTOMERS AnalyzeAccess Activate DCM, DBM, DS YouTube Campaign Performance 100+ 3rd-Party Platforms GDN Google Analytics Search MobileDisplay/Video Search Social Content Email A/B Testing Overlap & Suppression Reach & Frequency Reporting & Segmentation Lookalike Modeling Audience PerformanceGoogle Proprietary Demographics, Affinity, In-Market Cross Device Active View Active User Platforms
  • 58. © Google Inc. 2016. All rights reserved. AdWords remarketing • Search • Google Display Network DoubleClick Digital Marketing • Cross-network search • Reservation display • Programmatic • Mobile • Video 3rd-party ad platforms 3rd-party email and messaging Plan and traffic an integrated campaign
  • 59. © Google Inc. 2016. All rights reserved. Optimize the entire site experience Test just about anything • Custom offers • Redesigned site layouts Make smarter, faster decisions • Advanced Bayesian statistics • Reporting built on Analytics 360 Personalize the experience • Analytics 360 audiences • Users based on any action
  • 60. © Google Inc. 2016. All rights reserved. Measure cross-channel performance Compile data across channels and devices • Views and click-throughs • Cost and reference • Online and offline conversions Model performance • Channel/sub-channel • Campaign and creative • Audience Publish results • Search and programmatic • Audience Center 360
  • 61. © Google Inc. 2016. All rights reserved. Easily share results and insights with your team Connect the data • Access data across the Analytics 360 Suite • Overlay AdWords and DoubleClick campaign data • Add external data sources Collaborate to create reports and dashboards Share with stakeholders
  • 62. © Google Inc. 2016. All rights reserved. Tag Manager 360 - Data Collection Data Studio 360 Data Analysis and Visualization Third-Party Platforms Analytics 360 Customer Insights Attribution 360 Marketing Measurement Optimize 360 Site Testing and Personalization Audience Center 360 Audience Management
  • 63. © Google Inc. 2016. All rights reserved. Prepare your organization Think Feel Do
  • 64. © Google Inc. 2016. All rights reserved. Q & A
  • 65. © Google Inc. 2016. All rights reserved. Thank you.
  • 66. DMP’s: How to Manage Data Frederik Dooms Platforms Industry Manager
  • 68. Google Confidential & Proprietary 3
  • 69. Google Confidential & Proprietary
  • 70. Google Confidential & Proprietary BETTER MEASUREMENT IS #1 CHALLENGE FOR LARGE MARKETERS 71% 51% 31% Measuring the ROI of my marketing Securing enough budget Managing your website
  • 71. Google Confidential & ProprietaryGoogle Confidential & Proprietary THE BARRIERS EVOKED FOR MEASURING ONLINE PERFORMANCE Solving the cross-device and cross-channel purchase path Data coming from heterogeneous sources can’t be easily reconciled Hard to find people capable of generating and interpreting sophisticated measurement 57% 51% 48% Source EBG with Qlik, nov 2015 techno human
  • 72. Google Confidential & Proprietary a 4-step process for Modern Media Measurement Step 1: Go Beyond Silos Do I have all the data that I need in one place ? Step 2: Go Beyond Conversions Get a better vision of your customer Step 3: Go Beyond Last-Click Distribute fairly the credit across touchpoints Step 4: seek actionability Take action from new insight in no time
  • 73. Google Confidential & Proprietary 0 Wait! Do you have clear objectives, first ?
  • 74. Google Confidential & ProprietaryGoogle Confidential & Proprietary MY CAMPAIGN RESULTS Impressions: 12 M Clicks: 3 000 Revenue: 5600 euros
  • 75. Google Confidential & ProprietaryGoogle Confidential & Proprietary TARGETS Choose realistic targets Metrics and KPIs What metrics reflect best these goals ? GOALS What strategy can help me achieve it ? Define sound Marketing objectives, and the rest will follow OBJECTIVES What is my website / app / campaign exactly for? Seriously ? E.g. INCREASE PROFITABILITY E.g. MORE SALES HIGHER MARGIN E.g. Conv Rate Avg Cart value, % high margin products sold E.g. from 3 to 5% Stay > 120$, 25% of high margin product / cart
  • 76. Google Confidential & ProprietaryGoogle Confidential & Proprietary ORGANIZE YOUR METRICS ADCENTRIC SITECENTRIC SEE THINK DO Banner Impressions X Viewable Impressions X Reach and Frequency X Unique users X New visits X Bounce rate X CTR X 2 product pages or more : $0.08 X % Conversion Rate (for Download whitepaper /asset) X X % Conversion Rate (for Download installer) X X % Conversion Rate (for Register for webinar / demo/ live event) X X Download installer (added as goal) : $12.50 X Download whitepaper /asset (added as goal) : $10.00 X Register for webinar / demo/ live event (added as goal) : $8.00 X Demo Installs (added as goal): $25.00 X X Purchases $1,000.00 (Offline + Online) X GET MORE PEOPLE TO KNOW MY PRODUCTS GET PEOPLE TO READ ABOUT MY PRODUCTS AND TEST THEM GET PEOPLE TO USE/BUY MY PRODUCTS
  • 77. Google Confidential & Proprietary 1 Bring your data together
  • 78. Google Confidential & ProprietaryGoogle Confidential & Proprietary While siloed systems work fine on their own… Data Tools Marketing strategy
  • 79. Google Confidential & ProprietaryGoogle Confidential & Proprietary The fragmentation is worst when using multiple technologies Data Loss Poor Frequency Control Using multiple toolsets results in a 20% data loss each time you transfer data sets between systems--data that you have spent a lot of money to acquire Self Competition Using multiple toolsets makes it harder to control frequency because you don’t have a single view of the customer Using multiple toolsets will most likely result in overlap and self competition--i.e. bidding for the same impression/user across partners
  • 80. Single point of access increases campaign efficiencies up to 33% Source: Cutting Complexity, Adding Value; Boston Consulting Group commissioned by Google, May 2013 Source: Adding Data, Boosting Impact; Boston Consulting Group commissioned by Google, September 2014 A unified platform leads to increased efficiency and better performance 32% average reduction in CPA Better performance
  • 81. Google Confidential & ProprietaryGoogle Confidential & Proprietary Tools work better when unified Better Insights More Efficiency Better Performance
  • 82. Google Confidential & Proprietary CROP YOUR IMAGE TO THIS SIZE (Double click image and drag handles) 1 : AUDIT What tools do you currently work with ? Source: The Boston Consulting Group, "Efficiency and Effectiveness in Digital Advertising", June 2013 2 : SELECTION What data points are must- haves, what are secondary ? 3 : CHOICE What’s the best place where to build your single- source-of-truth for media measurement?
  • 83. Google Confidential & Proprietary 2Beyond online conversions
  • 84. Google Confidential & ProprietaryGoogle Confidential & Proprietary Imps Sales, revenues MOBILE OFFLINE CRM status subscription Product pages re-visits Time spent Bounce rate USER-centricity
  • 85. Google Confidential & ProprietaryGoogle Confidential & Proprietary CONTEXTUAL DATA Any external factors influencing the conversion? Weather, TV, Geo, etc. CUSTOMER DATA What type of customers converted? Number of purchases, stage of qualification, demographics, CRM segments, lifestyle, etc. PRODUCT DATA Are all the conversions of same value? Products in stock, Brands, weights, product-level margin, categories, etc. CONVERSION DATA Is the online conversion enough? Offline conversions, modification of existing conversions. What types of data can give more insights to your online conversions ? Beyond online conversions : offline insights
  • 86. Google Confidential & Proprietary 3 Attribute value fairly
  • 87. Google Confidential & ProprietaryGoogle Confidential & Proprietary NOW, YOU CAN GO BEYOND LAST-CLICK MODEL 10% 12% 9% 19% 12% 2% 5%
  • 88. Google Confidential & Proprietary 4 Turn insights into actions
  • 89. Google Confidential & ProprietaryGoogle Confidential & Proprietary Now, you have a finer vision of your campaign’s performan ce 4 MY CAMPAIGN RESULTS Impressions / Clicks / CTR Revenue CPA Bounce rate: 54% User engagement score: 4/5 Nb of store locator pageviews: 1234 X-device conversions:: 567 Offline conversions: 345 Time-decay conversions: 456 Assist ratio : 15 Assisted conversions : 678 User centric metrics Multi-channel and attribution insights
  • 90. Google Confidential & Proprietary Doubleclick stack is genuinely built to fight fragmentation across channels Data from your Video, Mobile, Desktop campaigns run programmatically Ad-centric Data from your search campaigns Site-centric Off-line / CRM / 1st party databases Adserved or tracked campaigns Reporting
  • 91. Thank you Frederik Dooms Platforms Industry Manager Doubleclick Digital Marketing
  • 92. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   Data  privacy,  digital  marketing  &  BI   Selected  topics      Tim  Van  Canneyt,  Partner  -­‐Technology,  Outsourcing  &  Privacy  department   blue2purple  What’s  Next  DIGITAL  event  -­‐  30  June  2016    
  • 93. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   2   The  context     Data Protection Directive •  Dates from pre-internet age (1995), trouble dealing with new technologies. •  Fragmentation and inconsistency due to 28 local flavours •  Lack of enforcement - compliance General Data Protection Regulation (GDPR) •  Adapt legal framework to the globalised digital society •  “One ring to rule them all” •  Enhance rights for individuals §  Stricter obligations for companies §  Increased enforcement •  25 May 2018 EU  Charter   of   fundamental   rights  
  • 94. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   3   GDPR  –  A  game  changer   Most lobbied regulation in the history of the European Parliament due to the monumental impact it will have on companies doing business in the EU and even non-EU businesses targeting European data subjects.
  • 95. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   4   Personal  v.  anonymous  data   •  Personal  data  =  any  informaDon  relaDng  to  an  idenDfied  or   idenDfiable  natural  person   –  “in  par(cular  by  reference  to  an  iden%fier  such  as  a  name,  an  iden%fica%on  number,   loca%on  data,  an  online  iden%fier  or  to  one  or  more  factors  specific  to  the  physical,   physiological,  gene(c,  mental,  economic,  cultural  or  social  iden(ty  of  that  natural  person.”   •  Pseudonymous  data  =    personal  data!   •  Anonymous  data  is  out  of  scope   –  Re-­‐idenDficaDon  impossible  
  • 96. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   5   Consent   •  Informed   –  Request  must  be  intelligible  and  easily  accessible   –  Minimum  informaDon:  who  and  why   •  Free   –  Possibility  to  refuse  without  detrimental  consequence   •  Specific   –  Not  “buried”  in  terms  of  use   •  Unambiguous     –  A  statement  or  clear  affirmaDve  acDon   –  SensiDve  personal  data:  explicit  consent   •  Minors  under  16:  parental  consent  required  for  informaDon  society  services  
  • 97. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   6   ProCiling    •  DEFINITION  -­‐  Automated  processing  of  personal  data  to  evaluate  certain  personal  aspects  of  an   individual.   –  Especially  analysis  or  predicDon  of  individual’s  personal  preferences,  interests,  behaviour.     •  INTERDICTION  to  take  decisions  solely  based  on  automated  processing  (incl.  profiling)  which   produce  legal  effects  concerning  individual  or  similarly  significantly  affects  him.   •  UNLESS,  for  “classic”  personal  data   –  Contractual  necessity   –  Authorized  by  law   –  Explicit  consent   •  MOREOVER   •  Right  to  obtain  human  intervenDon   •  Right  to  express  point  of  view  and  to  contest   UNLESS,  for  sensiLve  personal  data   –  Explicit  consent   –  SubstanDal  public  interest  necessity      
  • 98. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   7   New  rights  for  individuals  (1/2)   •  “Right  to  be  forgoOen”   •  PART  1  –  ObligaDon  to  erase  the  data  concerned  (e.g.  consent  withdrawn,  objecDon  by   employee)   •  PART  2  -­‐  ObligaDon  to  noDfy  other  controllers  if  controller  made  the  data  public   •  EXEMPTIONS  -­‐  e.g.  right  of  freedom  of  expression     •  Right  to  restricLon  of  data  processing   •  PRINCIPLE  -­‐  InterdicDon  to  process  data  (except  for  storage)  of  data  subject   –  Data  subject  disputes  accuracy  of  the  informaDon  (during  verificaDon  of  request)   –  Processing  is  unlawful  and  the  data  subject  calls  for  restricted  processing  instead   of  deleDon   •  EXCEPTIONS  –  Processing    sDll  allowed  (e.g.  defense  of  legal  claims,  protecDon  of  3P   rights)  
  • 99. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   8   New  rights  for  individuals  (2/2)   •  Mandatory  noLficaLon  to  recipients   –  PRINCIPLE  –  ObligaDon  to  noDfy  each  recipient  of  personal  data   •  Request  for  recDficaDon  of  data,  erasure  of  data  or  restricDon  of  processing  of  data   –  EXEMPTION  -­‐  disproporDonate  effort   •  Right  to  data  portability   –  PRINCIPLE   •  ObligaDon  to  make  data  available  in  structured,  commonly  used  and  machine-­‐readable   format   •  Transmission  of  data  to  another  controller  without  hindrance   –  WHEN   •  For  informaDon  provided  by  data  subject;  and   •  Processing  based  on  consent  or  contractual  necessity  
  • 100. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   9   International  data  transfers  (1/2)   •   What  consLtutes  an  internaLonal  transfer?   –  Sending  documents  to  a  recipient  in  another  country   –  Storing  documents  in  another  country  (e.g.  cloud  storage  of  your  files)   –  Allowing  someone  based  outside  Belgium  to  access  data  stored  in  Belgium   –  Irrelevant  whether  intra-­‐group  or  not     •  How  to  transfer  personal  data  within  the  EEA?   –  EEA  =  EU  +  Iceland,  Norway  and  Liechtenstein   –  Principle:  no  special  measures  needed  to  legiDmize  transfer   –  RaLonale:  Recipient  is  also  subject  to  the  EU  data  protecDon  framework.  
  • 101. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   10   International  data  transfers  (1/2)   •  How  to  transfer  personal  data  outside  the  EEA?   –  ProhibiLon,  unless  laws  of  recipient  guarantee  adequate  level  of  data  protecDon   –  Issue:  Most  non-­‐EEA  countries  do  not  have  legislaDon  equivalent  to  the  EU  legal   framework   •  EC  white  list:  Andorra,  Argen(na,  Canada,  Faeroe  Islands,  Guernsey,  Isle  of  Man,  Israel,  and   Jersey,  New  Zealand,  Switzerland  and  Uruguay   –  AlternaLves   •  EU  Model  Clauses   •  US  Safe  Harbor   –  Privacy  Shield?   •  Consent?    
  • 102. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   11   Data  Protection  OfCicer   •  Mandatory:   –  If  core  acDviDes  =  systemaDc  monitoring  of  individuals  on  large  scale   •  Mission:   •  Advise  the  company,  raise  awareness  and  provide  training   •  Monitor  compliance  and  perform  internal  audits   •  Cooperate  with  data  protecDon  authority   •  Profile:  expert  on  data  protecDon  law  –  internal  or  external   Source:  Computerweekly.com  and  IAPP  
  • 103. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   12   Data  Protection  Impact  Assessments   High  risk   processing   Nature   Scope   Context   Purpose   …  generally   …  in  par(cular   Profiling   • Profiling  on  which   decisions  are  based  that…   significantly  affect  the   natural  person   Special   categories   • Large  scale  of  special   categories  of  data  or  of   data  relaDng  to  criminal   convicDons  and  offences   SystemaLc   monitoring   • SystemaDc  monitoring  of  a   publicly  accessible  area  on   a  large  scale   •  What?  Prior  analysis  of  data  processing  acDvity  and  risks  associated  thereto   •  When?  
  • 104. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   13   Why  should  you  care?     •  Financial  risk   –  Fines  up  to  €20  million  or  up  to  4%  of  annual  global  turnover   –  Member  States  may  adopt  addiDonal  (criminal)  sancDons   –  Class  acDons   –  Significant  costs  in  case  of  data  breach   •  OperaLonal  risk   –  Audit  rights  for  DPAs   –  Temporary  or  definiDve  limitaDon  or  ban  on  processing   –  Suspension  of  internaDonal  data  flows   •  ReputaLonal  risk     –  Companies  suffering  data  breach  see  important  drop  in  turnover   –  Data  protecDon  compliance  is  becoming  a  sales  argument   •  C-­‐level  jobs  at  risk   –  Several  CEO/CIO  have  been  fired  aler  massive  data  breaches  
  • 105. Brussels    /    Düsseldorf    /    Hamburg    /    London    /    Manchester    /    Munich    /    Paris    /    Shanghai    /    Silicon  Valley    /    fieldfisher.com   14   Questions?         Tim  Van  Canneyt   Partner   Technology,  Outsourcing  &  Privacy  Department           E:  Dm.vancanneyt@fieldfisher.com   DD:  +32  2  742  70  36   hqp://privacylawblog.fieldfisher.com/    
  • 106. blue2purple confidential & proprietary 1 BLOCK @blue2purple   #WND  
  • 107. blue2purple confidential & proprietaryWhat Are Ad Blockers? 2
  • 108. blue2purple confidential & proprietary Why Is Ad Blocking So Controversial? 3
  • 109. blue2purple confidential & proprietary Ad Blockers Estimated Financial Impact 4
  • 110. blue2purple confidential & proprietaryAd Block Demographics 5 28%   27%   27%   27%   ASIA     PACIFIC   MIDDLE  EAST   &  AFRICA   EUROPE   NORTH     AMERICA   LATIN   AMERICA   BELGIUM  23%   30%   28%  of  all  internet  users  now  use  ad  blocking  soDware  on  their  main  computer   Global web index
  • 111. blue2purple confidential & proprietary Global web index 6Who are they?
  • 112. blue2purple confidential & proprietary Global web index Privacy Concerns 7
  • 113. blue2purple confidential & proprietaryThe next steps for advertising 8
  • 114. blue2purple confidential & proprietary 9
  • 115. blue2purple confidential & proprietaryContent Marketing 10
  • 116. blue2purple confidential & proprietary Use your data, improve your targeting 11
  • 117. blue2purple confidential & proprietary Ad blocking is not the end of our industry. It’s simply an evolution point. 12
  • 118. blue2purple confidential & proprietary for your undivided attention Questions? Thank You 13 @blue2purple   #WND   Laurence  Baeten   Sr.  Business  Development  Manager  
  • 120. blue2purple confidential & proprietary Should I bid on my brand keywords?
  • 122. blue2purple confidential & proprietary If I bid on my brand, my SEO will be cannibalized. I will be paying for clicks that I otherwise would’ve had for free through my SEO  
  • 124. blue2purple confidential & proprietary Reasons why I should be bidding on my brand
  • 126. blue2purple confidential & proprietary 8
  • 127. blue2purple confidential & proprietary You should definitely bid on your brand if…
  • 128. blue2purple confidential & proprietary Control the messages Real-time adaptation of sitelinks and ads Put specific promotions forward USP representation
  • 129. blue2purple confidential & proprietary Control what people find when looking for your company
  • 132. blue2purple confidential & proprietary 14 Fold  
  • 133. blue2purple confidential & proprietary 15 Fold  
  • 134. blue2purple confidential & proprietary 16 Fold  
  • 135. blue2purple confidential & proprietary Case: February 2016 ORGANIC +29%   -­‐44%   +77%   -­‐50%   SEA +8.335   -­‐24.036   +631   -­‐1.165  
  • 136. blue2purple confidential & proprietary Don’t let competitors benefit from your branding campaigns Compe&tor  1   Compe&tor  2   YOU  
  • 138. blue2purple confidential & proprietary Rumor has it…
  • 140. blue2purple confidential & proprietary You should definitely be bidding on your brand because •  You launched a new website •  Control your messages •  Push negative stories below the fold •  Don’t let competitors steal your potential clients •  It might benefit your entire AdWords account…
  • 141. blue2purple confidential & proprietary Stable Environment Use the data you have in your possession Go further than looking at percentages, look at absolute figures
  • 142. blue2purple confidential & proprietary Is it worth it?
  • 143. blue2purple confidential & proprietary Questions 25
  • 144. blue2purple confidential & proprietary How & why link my AdWords data with Facebook Ads? 1
  • 145. blue2purple confidential & proprietary Engage younger people & convert them into buyers The briefing 2
  • 146. blue2purple confidential & proprietary 3
  • 147. blue2purple confidential & proprietary Part 1: Engagement 4
  • 148. blue2purple confidential & proprietary Reach the right audience 5
  • 149. blue2purple confidential & proprietary Period: 30 May – 12 June High Engagement Volumes 6 0   20   40   60   80   100   120   140   0   5000   10000   15000   20000   25000   clicks   prints   prints  push   Clicks  push   Conv.  push   0   100  
  • 150. blue2purple confidential & proprietary Period: 30 May – 12 June Good Awareness & Engagement Results 7 5.76%  Post  likes   1.82%  Post   Shares     0.80%  conversion   rate   0.19%  Post   comments     Avg  %  of  video   viewed:    87,3%  
  • 151. blue2purple confidential & proprietary Part 2: Performance 8
  • 152. blue2purple confidential & proprietary The strategy 9 Reach  our  target  audience  
  • 153. blue2purple confidential & proprietary The strategy 10 Use  signs  of  interest   from  our  audience  
  • 154. blue2purple confidential & proprietary Combine data – Increase Performance The strategy 11 Convert  target  audience   Who’ve  shown  interest  
  • 155. blue2purple confidential & proprietary RESULTS 12
  • 156. blue2purple confidential & proprietary Period: 30 May – 12 June High conversion rate 13 0   0,5   1   1,5   2   2,5   3   3,5   0   100   200   300   400   500   600   700   clicks   prints   Prints  RMK   Clicks  RMK   Conv.  RMK   0   50  
  • 157. blue2purple confidential & proprietary Period: 30 May – 12 June ½ who clicked on the ad, converted 14 0.03%  Post  likes     0.03%  Post   Shares     50%  conversion  rate   0.08%  Page   likes    
  • 158. blue2purple confidential & proprietary Retargeting: Classic vs Combined à Conversion Rate 15 4,30%   50%   Classic   Combined  
  • 159. blue2purple confidential & proprietary Engagement & Retargeting: Conversion Volume 16 51%   49%   100%   Awareness   RetargeOng   Together  Engagement  
  • 160. blue2purple confidential & proprietary Engagement & Retargeting: Cost 17 90%   10%   Awareness   RetargeOng  Engagement  
  • 161. blue2purple confidential & proprietary 18 Batman says: That’s great!
  • 162. blue2purple confidential & proprietaryREMEMBER 19 1. Combining  data   2.  Makes  for  qualitaOve  campaigns   x2   3.  Which  perform  even  beTer     4.  And  are  more  cost  efficient  
  • 163. blue2purple confidential & proprietary Q&A 20
  • 164. blue2purple confidential & proprietary Lisa Diamant Senior Account Executive +32 478 22 83 06 ld@blue2purple.com Thank You !