Are you looking for new methodologies to improve your existing processes or are you going to build a learning culture for your organization ? Do you want to discover how we're applying Lean to improve the quality of our startup companies?

1. LEAN AND APPLY KANBAN
in YOUR BUSINESS
Presented by Phuong Bui

2. About Me
● Phuong Bui: btphuongnhi@yahoo.com
● Linkedin: http://vn.linkedin.com/in/btphuongnhi
● Graduated from University of Science in 2001 and got
Master Degree in 2003
● Technical Project Manager at YOOSE
● Background: .NET, Ruby, BigData and Agile
● Accelerated for 3 start-up companies

3. Agenda
- Lean thinking & Lean principles
- Apply Lean/Kanban in the business
- Small Game
- Sharing: Lean/Scrum practices in our startups

4. LEAN Thinking
A Lean culture empowers our employees and
focuses on the customer
● Reduce cost
● Improve efficiency
● Improve productivity
● Quality

5. What is LEAN ?
Lean is the way of looking at how we do thing
and remove as much wastes as possible. The
end the customer gets the most value

6. 4 Types of Office Waste
Information
01 02
Process
04
Physical Environment People
03
Unclear
Incorrect data
Unknown data
Lost data
Unavailable data
Manual checking
Data discrepancy
Defect, re-work
Inspects, checking
Double checking
Approvals
Too much inventory
Overproduction
Waiting and over-processing
Incompatible work
Movement
Look for pens
Motion
Unclear roles
Lack of training
Interruption
Multi-tasking
Handoffs
Hierarchy and
structure
Lack of strategy
focus

7. Eliminate waste

8. Continuous improvement (Kaizen)
30%

9. Single item flow

10. Visual control (Kanban board)

11. Lean vs Traditional management
A simple-visual process A complex process
By sight By status reports
Pull system Push system
Reduce non-value added work Speed up the value added work
Single item flow Batch production
Quality built in Quality inspected in
Ask questions Giving answers

12. Let's start with Kanban

13. 1. Visualize your workflow

14. 2. Limit work-in-progress

15. 3. Make Process Policies Explicit

16. 4. Manage and improve Flow

17. 5. Continuous Improvement

18. Start now ?
Customer
Continuously
improve
Visualize
workflow
Process
Policies
visible
Limit work
in-progress
Manage
Flow
01
02
03
0405

19. KANBAN GAME

20. Airplane Paper Game
● Use ¼ A4 to make an airplane
● 5 minutes to define your workflow. The workflow must
go through at least 2 steps + 1 testing step
● 3 minutes for making airplane (producing & testing)
● >= 3 flying meters to be passed the test
● Untested airplanes will not be counted at the end
Each iteration: 3 minutes
Retrospective: 2 minutes

21. LEAN in our projects

22. Apply Scrumban
➔ Two weeks per sprint
➔ Deployment can be happened at any time
➔ Use virtual board and physical board
➔ Embrace changes at any time

23. Engage everyone in the feedback loop
Pick task Crosscheck Review & Test Bug Bash Approve
Team
Developer Developer Scrum master, Tester PO, End User
Feedback Feedback Feedback Feedback
The whole team are responsible for the product quality
1 2 3 4 5
Feedback

24. Share skills and responsibilities
➔ Shift from single skilled to multi-skilled
individuals
➔ Shift from single responsibility to shared
responsibility
➔ Have no tester and no real Product Owner
➔ 1 hour for Bug Bash each sprint

25. Focus more on Learning
➔ Build fast - Learn fast - Fail fast
MVP
➔ Build MVP (Minimum Viable Product)

26. Automate as much as we can
➔ Write enough automation tests: TDD, BDD
➔ Apply continuous integration and continuous
delivery to reduce delivery risks

27. Training
➔ Train Lean/Agile mindset for both customer
and team
➔ Make some common agreements with client
about mindsets, project approach/goals
➔ Practise first, training is go along the way

28. Q & A ?

29. Reference
- http://www.1000ventures.
com/business_guide/lean_production_main.html
- Lean in Washington State Government
- Lean for startup