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Schuitema in Sweden Leadership Excellence with Care&Growth
- 2. Schuitema Human Excellence Group • We have worked in 29 countries around the world • We have three offices, one based in South Africa, one based in Pakistan and one based in Sweden. • We have worked in diverse organisations.
- 4. Your Facilitator • Etsko Schuitema is the founder of the Schuitema Group, established in 1990. • Founded on research conducted at the Chamber of Mine’s Research Organisation ‘s Human Resources Laboratory in the 1980’s. • These insights gave rise to a number of models relating to human and organisational excellence, including the Intent model of maturation and the Care and Growth leadership Model.
- 5. Organisational Excellence Value Adding Organisation Leadership Excellence Legitimate Power Team Excellence Collaboration Harmony Personal Excellence THE INTENT TO GIVE Security Fulfilment Care&Growth applications
- 7. Enterprises don’t exist for themselves… Enterprises exist to serve customers and clients
- 8. The intent the serve produces surpluses… Enterprises exist to serve customers and clients
- 9. The intent the serve produces surpluses… Enterprises exist to serve customers and clients Surplus A surplus is the measure of the degree to which the average member of the group gave more than they took…
- 10. The intent the serve accounts for successful teams Teams succeed when members of the team set each other up to succeed There are three reasons for this… • There is a culture of good citizenship in the group. • The group has a benevolent intent. • The group is well lead. People don’t work for organisations because they want to, they work for bosses because they want to.
- 11. What this means for hierarchies When bosses are asked to define leadership they say: Leadership is about achieving a result through people Some Definitions Integrity, An example to others, Motivates, Servanthood, A chief connector, Inspirational, Set up people for success, Selfless, Aware of own behaviour, Setting direction, Engagement, Creating vision, The ability to influence others, point out a direction, Role model, Emotional Intelligence, Compassion, Inspiring others to realize their full potential, Growing people, Inspiration generator, Guide, Coach, Giving resources, Direct people towards a achieving a result, Set a vision, Be a role model, trust the people, Leading by including others, Trust, Integrity, Capability Builder, Creating psychological safety, Courage…
- 12. When the boss thinks ‘Leadership is about achieving a result through people’ they make takers Fred, in 1980 I did what you have to do now and what I did worked, do what I did Joe, in 1980 I did what you have to do now and what I did worked, it may be helpful to you Who will work for you because they have to and because they want to? HAVE TO WANT TO If you think Leadership is about achieving a result through people Is this consistent with the Fred or the Joe interaction? JOB PERSONFRED PERSON JOB ENDSMEANS INTENT JOE PERSON JOB GIVE TAKE= = =
- 13. When the boss thinks ‘Leadership is about achieving a result through people’ they make takers Fred, in 1980 I did what you have to do now and what I did worked, do what I did Joe, in 1980 I did what you have to do now and what I did worked, it made helpful to you Who will work for you because they have to and because they want to? HAVE TO WANT TO In order to define leadership consistently with the Joe interaction one would need to say… JOB PERSONFRED PERSON JOB ENDSMEANS INTENT JOE PERSON JOB GIVE TAKE= = = Leadership is about achieving people through results
- 14. 14 Leadership is about achieving people through results This is exactly what a coach does with a team The coach does not use the player as his means to achieve a result, he uses the result as his means to coach the player
- 15. ‘Want to’ boss Clarity of vision , right intention, transparent, trustworthy, Trusting, Believes in me, supports me, gives me feedback, provides the vision and intent and listens to my thoughts, Available, Listener, someone who supports and cares about me, Inspirational and role model leader, coaching, honest, good listener, accountability and taking responsibility, make me grow, sincere, invested in me, makes time for me / prioritises me, authentic, human, Authentic, True, clear in communication, honest, giving "freedom under responsibility", making you grow as person and professional. The kind of boss people work for because they want to
- 16. ‘Want to’ boss Clarity of vision , right intention, transparent, trustworthy, Trusting, Believes in me, supports me, gives me feedback, provides the vision and intent and listens to my thoughts, Available, Listener, someone who supports and cares about me, Inspirational and role model leader, coaching, honest, good listener, accountability and taking responsibility, make me grow, sincere, invested in me, makes time for me / prioritises me, authentic, human, Authentic, True, clear in communication, honest, giving "freedom under responsibility", making you grow as person and professional. The kind of boss people work for because they want to CARE
- 17. ‘Want to’ boss Clarity of vision , right intention, transparent, trustworthy, Trusting, Believes in me, supports me, gives me feedback, provides the vision and intent and listens to my thoughts, Available, Listener, someone who supports and cares about me, Inspirational and role model leader, coaching, honest, good listener, accountability and taking responsibility, make me grow, sincere, invested in me, makes time for me / prioritises me, authentic, human, Authentic, True, clear in communication, honest, giving "freedom under responsibility", making you grow as person and professional. The kind of boss people work for because they want to CARE GROWTH and Legitimate Power
- 18. The Second Axiom Any relationship of POWER is Legitimate if the aim of that relationship is the CARE and Growth of the subordinate.
- 19. The Third Axiom CARE and Growth implies an incremental suspension of control in order to empower the subordinate
- 20. How do you empower someone? Don’t give him a fish…? Hook, line, sinker, bait, boat lake, beer, stool, umbrella, sunglasses, license How to bait a hook, where to cast, why he should fish If you don’t catch a fish after this, STARVE!!! MEANS ABILITY ACCOUNTABILITY Tools, Resources, Authority, Standards, Information, Boss’ Time How Why MEANS ABILITY ACCOUNTABILITY CAREFUL EXTRAMILE CARELESS MALEVOLENT STANDARD DISMISS WARN RECOGNISE REWARD
- 21. The soft and the hard mistakes… To treat Means and Ability issues as if they are Accountability issues To treat Accountability issues as if they are Means and Ability issues Of the two the soft mistake is worse. The Hard Mistake The Soft Mistake Tools, Resources, Authority, Standards, Information, Boss’ Time How Why MEANS ABILITY ACCOUNTABILITY CAREFUL EXTRAMILE CARELESS MALEVOLENT STANDARD DISMISS WARN RECOGNISE REWARD
- 22. What this means for hierarchies… The Boss Task Task Task RESULTS The Worker Care Growth Care Growth The OverseerLady Creosote Care Growth
- 23. Summary
- 24. Organisational Excellence Value Adding Organisation Leadership Excellence Legitimate Power Team Excellence Collaboration Harmony Personal Excellence THE INTENT TO GIVE Security Fulfilment To conclude:
- 25. Personal Excellence THE INTENT TO GIVE Security Fulfilment Team Excellence Collaboration Harmony Leadership Excellence Legitimate Power Organisational Excellence Value Adding Organisation 1. Help individuals achieve a fundamental sense of security and fulfilment in their lives. 2. Help teams to succeed by enabling members to set each other up to succeed. 3. Help leaders to empower their people by Care and Growth. 4. Help organisations establish why and how they make a contribution to the world. At Schuitema Human Excellence Group We serve to:
- 26. At Schuitema Human Excellence Group we enable comprehensive transformation and change management 1.We diagnose. 2.We consult. 3.We train. 4.We coach.
- 27. Upcoming events Sign up and find other events on our international site. Online = global! schuitemagroup.com Webinars (free) • Team Excellence • 15/12 kl 13-14 Open programs • Leadership Excellence Program • 7-10/12 kl 8-10 • Team Excellence Program • 18-22/1 kl 13-15 • Personal Excellence Program • 8-12/3 (Sydafrika) On demand • Agile Excellence Program • Organizational Excellence Program • …coaching, consulting, diagnostics in all areas.