The document summarizes the work of IICD, an organization that uses ICT to promote development. IICD works in several countries in Africa and Latin America, focusing on projects in agriculture, education, health, governance and the environment. It partners with other organizations and provides funding, training and monitoring to support over 100 ICT for development projects annually that benefit hundreds of thousands of people. IICD's goal is to empower communities through appropriate use of ICT and its principles of local ownership and multi-stakeholder involvement help ensure project sustainability.

1. Schokland Agreement IICD and partners: Making a difference Seminar, Institute of Social Studies 10 June 2008

2. Vision and mission People are at the heart of our work in development - their needs – their involvement – and their future. IICD envisions a world in which people take responsibility for their own future in a sustainable manner and in which all sectors of society, particularly the poor, can enjoy the benefits of development. Using ICT to empower people, engaging them to improve their living standards and quality of life, is IICD’s mission.

3. Profile IICD Independent non-profit organisation specialised in ICT for development founded by the Ministry of Foreign Affairs (1996) Currently involved in Bolivia, Burkina Faso, Ecuador, Ghana, Jamaica, Mali, Tanzania, Uganda and Zambia Focussing on agriculture, education, health, governance and environment Financially supported by Governments, NGO’s & private sector partners

4. Approach Country programmes; Roundtable workshops (demand analysis & awareness) Start up capital for projects Capacity building Monitoring & evaluation Advocacy & lobbying (through local networks) Policy making (through local networks) Knowledge sharing & expertise building; Harvesting and dissemination of experiences Practical research Learning and knowledge sharing on an international level Roundtable workshop, Uganda

5. Seven Guiding Principles Demand-responsiveness Local ownership Multi-stakeholder involvement Partnerships Learning by doing Capacity development Gender equality Principles add value to sustainability of IICD’s work Roundtable workshop, Uganda

6. Enabling partners Public sector: financial investment in socio-economic development e.g. DGIS, SDC, CIDA, Danida Non-profit sector: knowledge sharing and joint ventures (network of grassroots based organisations) e.g. Hivos, Cordaid, One World, Bellanet, CTA Private sector: ICT expertise and resources e.g. Cap Gemini, Manobi, Inter Access, Altran, Atos Origin Telecentre, Ghana Marc Koning, Inter Access

7. Results (January 2008) 138 projects supported by IICD Agriculture (65), education (31), governance (24), health (17), environment (2) 30% of projects continue independently 11% of projects closed Global Teenager Project replicated in 35 countries 700.000 direct end-users and 6.4 million indirect end-users More than 6,200 people trained 9 policy processes on a national and sector level 10 national and regional ICT for development networks approx. 95 publications, research and impact studies, 2,500 Dgroups (incl. GTP) with over 100,000 members Monitoring & evaluation, Burkna Faso Focus group meeting, Ecuador

8. Schokland Agreement : on going Signed in June 2007 Implementation Investment in projects to achieve MDG’s Locale capacity building Awareness raising in NL & Europe Monitoring & Evaluation

9. Examples: ICT and livelihoods Access to market price information Improving market / sales potential Knowledge on new products and processes Camari, Ecuador SongTaaba Women, Burkina Faso

10. Examples: ICT and education Increase access to quality education Improve curriculum Teaching new (ICT) skills Dissemination of educational material Global Teenager Project, Bolivia TanEdu, Tanzania

11. Examples: ICT and health Exchange of medical knowledge (telemedicine) Medical administration (patients’ records) Kinondoni, Tanzania IKON, Mali HMIS, Uganda IKON, Mali

12. Examples: ICT and governance Access to public services (transparency) Information (democratisation) Exchange of information (decision making) Kinondoni, Tanzania Districtnet, Uganda CIDOB, Bolivia Kinondoni, Tanzania

13. Contribution of IICD & partners Focus on achieving MDG’s In cooperation with the private sector, make available the benefits of new technologies— especially information and communications technologies Joint efforts of private sector and NGO’s: IICD, Atos Origin, Inter Access, Hivos, LogicaCMG* and One World Nederland Goal: to stimulate sustainable development by applying knowledge, innovation and communication Duration: 2007 - 2009 Total investment: app. € 7 million in the first year

14. IICD partners Atos Origin Learning Solutions Partner of IICD since 2007 (ICT and education) Inter Access Partner of IICD since 2006 (ICT and governance) Hivos Enabling partner since 2000. Collaboration in the field of livelihoods, governance and democratisation. Also: lobbying and awareness raising with regard to ICT4D One World Nederland Partner since 2003. Joint activities to increase the awareness of the general audience for the added value of ICT for sustainable development

15. Activities (1) With Atos Origin Learning Solution Consultancy and capacity building in the South with regard to applying ICT to education sector. Examples: Zambia, ENEDCO/ESNET: content development of teaching materials All countries: e-learning module for IICD monitoring and evaluation tool

16. Activities (2) With Inter Access Consultancy and capacity building in the South with regard to applying ICT to improve governance and health, as well as consultancy on ICT policy making. Examples: Uganda, Districtnet: support in implementation of E-administration Tanzania, CSSC: mapping health facilities using GIS Burkina Faso, Burkina NTIC: portal development

17. Activities (3) DGIS, Hivos, IICD Dialogue with DGIS with regard to embedding ICT as a tool for sustainable development. Example: Workshops for DGIS policy makers Hivos, IICD, One World Nederland Raising awareness for the added value of ICT for development. Example: Fill the Gap debate Jan 2008 The mobile revolution: hype or hope? Seminar March 2008 ICT: catalyst for development

18. Performance and accountability Quarterly reports Projects partners send in quarterly reports to country managers to prove performance Monitoring and evaluation Local evaluation partner collects questionnaires filled out by project partners and end-users to analyse the effectiveness of IICD’s support and the development impact on end users. Tools: online M&E system, Focus Group Meetings, evaluation reports, etc. Burkina Faso Ecuador

19. Impact of our work (Jan 2008) 60% of end-users live in rural areas ‘ Satisfaction’ remains high, as well as ‘empowerment’ in all sectors. Unfortunately, achieving goals is stagnating. Economic impact -better position to negotiate- in livelihoods is growing, but the economic impact of the use of ICT in sector education is even growing harder (app. 70%). Here, ICT training often results in better career perspectives or for teachers. jobs on the side Organisational impact is strongest in governance (transparency, decision making and democratisation) Connectivity main obstacle for not achieving project goals Connectivity solutions, Ghana

22. ICT and development is all about people It is not about technology, it is about getting connected It is about empowerment , so people can shape their own future It is about partnerships : together, we can make a world of difference People – ICT – Development