The document discusses e-government's opportunities and challenges for global cooperation, highlighting Microsoft's efforts in capacity building and technology innovation for NGOs. It outlines initiatives aimed at enhancing employability through community technology programs and broad partnerships that have reached over 190 million people. The focus is on leveraging technology to support disaster response, health initiatives, and expanding digital literacy across various nations.

1. eGov: Opportunities and Challenges for Global CooperationAkhtar Badshah, PhDSenior Director, Global Community AffairsMicrosoft CorporationeWorld Forum, August 1-3, 2011

2. Capacity Building for Effective CollaborationSkills Training

3. Technology

4. InnovationSkills Training for IndividualsCommunity Technology Skills ProgramFocus on employability and workforce developmentTo enter workforce, advance, and start a business1,000 NGO partners supporting 60,000 Community Technology CentersOver 190 million people reached in more than 100 countries since 2003Unlimited Potential and Digital Literacy curriculum

5. Building Nonprofit CapacityLead through Innovative TechnologyGlobal, strategic alliances with leading NGOsSector focus: Disaster Response, HealthLarge Software GrantsOptimize Service DeliveryNGO Connection DaysTechnology Services Network Partners: Telecenter.org, TechSoup, Access Stable & Secure TechnologySoftware DonationsIT Skills CurriculumHardware Access

6. Improving Services and SystemsHelp NGOs achieve scale and impact through IT services, support and training NGO Connection Days – 107 in 2010; 5k participantsTechnology and Services Partners:NetHopeConsortium: 150 countries, 32 NGOstelecentre.org:70 countries, 80,000 telecentresTechSoupGlobal:31 countries40,000 NGOs

7. Partnering for Scale and ImpactNational level public sector initiativesRegional and global development organizationsOther private sectorHaiti Training: NetHope