This document discusses SAP Marketing's transformation to digital marketing using the hybris Marketing platform. It highlights how digital technologies are changing marketing and buyer behavior. SAP Marketing aims to enable real-time, individualized marketing (Audience of ONE) by connecting data sources, gaining insights from big data, and facilitating always-on engagement. The implementation of hybris Marketing will help SAP Marketing achieve automation, sales integration, and deliver high-quality leads through personalized campaigns.
Marketer accepts a 2% conversion rate as ‘good’, ignoring the effect on the 98% who do not convert. The customer is one of hundreds of thousands of targets, and is bombarded with irrelevant marketing. The Hybris Marketing suite enables real-time contextual marketing. Engage customers, delight them, and cultivate brand relationships by marketing to an audience of one.
Marketers turn to CRM systems to manage large volume, complex data sets and take advantage of the rich data at their disposal to drive relevant marketing programs. CRM systems are great for managing customer data, campaign automation flow and tracking interactions with customers, but are they ideal for delivering high-volume email marketing campaigns?
Hear Forrester CRM Analyst Suresh Vittal present an in-depth look at the changing world of CRM, the need for sophisticated campaign execution functionality, and how marketers can now seamlessly leverage the data in SAP CRM with a best-in-class email marketing system. Learn how your marketing team can benefit from bi-directional data integration, improving email marketing campaign performance while saving a significant amount of time and resources.
Key things you will learn:
• How email is changing the world of CRM.
• The power of integrating best-in-class email marketing with CRM to strengthen customer relationships and drive revenue.
• Strategies for leveraging your CRM data in email campaigns.
• How to send millions of dynamic emails reliably and effectively.
• How you can achieve email deliverability above 95%.
hybris SAP and IBM Retail Webinar presentation - How Brands Get Strongest ROI...Tero Angeria
There are many technological advances to reinvent retail and they can be surprisingly cost-efficient. From intelligent and engaging video content on in-store screens, to a customer journey crossing social and mobile touch points. All these innovations can help to merge online with offline and are adaptable to brands of any size and commerce maturity but the main question is: How do you benchmark your business and stay ahead of the competition?
In this live event we discussed the retail industry trends and IBM’s proposition for a strong ROI with hybris SAP Commerce.
AGENDA:
1. Retail Industry Trends
2. IBM’s proposition for retail using hybris SAP commerce
3. hybris Express
Mail volumes have decreased dramatically since the proliferation of the internet. Revenues are going down and costs are going up. Postal organizations are trying to cut costs, but unfortunately the cost savings alone are most likely not enough to turn things around. Postal providers need to act. They have to adapt their business and conduct an innovation strategy. This has to happen in traditional mail services, but also in finding new growth drivers in order to differentiate themselves to survive. Discover what are the monetization challenges and revenue management process renovations associated with this needed transformation.
Are you looking to enable contextual, consistent, and relevant experiences regardless of channel or device throughout the customer journey - in real-time? SAP Hybris can help! Learn more about creating your own microservices solution with yaas, by SAP Hybris.
In this deck you will find best practices for marketing in the high tech industries. See how the NHL, Samsung, Nikon and more are using techniques such as contextual marketing and predictive analytics to be more relevant to their customers.
Marketer accepts a 2% conversion rate as ‘good’, ignoring the effect on the 98% who do not convert. The customer is one of hundreds of thousands of targets, and is bombarded with irrelevant marketing. The Hybris Marketing suite enables real-time contextual marketing. Engage customers, delight them, and cultivate brand relationships by marketing to an audience of one.
Marketers turn to CRM systems to manage large volume, complex data sets and take advantage of the rich data at their disposal to drive relevant marketing programs. CRM systems are great for managing customer data, campaign automation flow and tracking interactions with customers, but are they ideal for delivering high-volume email marketing campaigns?
Hear Forrester CRM Analyst Suresh Vittal present an in-depth look at the changing world of CRM, the need for sophisticated campaign execution functionality, and how marketers can now seamlessly leverage the data in SAP CRM with a best-in-class email marketing system. Learn how your marketing team can benefit from bi-directional data integration, improving email marketing campaign performance while saving a significant amount of time and resources.
Key things you will learn:
• How email is changing the world of CRM.
• The power of integrating best-in-class email marketing with CRM to strengthen customer relationships and drive revenue.
• Strategies for leveraging your CRM data in email campaigns.
• How to send millions of dynamic emails reliably and effectively.
• How you can achieve email deliverability above 95%.
hybris SAP and IBM Retail Webinar presentation - How Brands Get Strongest ROI...Tero Angeria
There are many technological advances to reinvent retail and they can be surprisingly cost-efficient. From intelligent and engaging video content on in-store screens, to a customer journey crossing social and mobile touch points. All these innovations can help to merge online with offline and are adaptable to brands of any size and commerce maturity but the main question is: How do you benchmark your business and stay ahead of the competition?
In this live event we discussed the retail industry trends and IBM’s proposition for a strong ROI with hybris SAP Commerce.
AGENDA:
1. Retail Industry Trends
2. IBM’s proposition for retail using hybris SAP commerce
3. hybris Express
Mail volumes have decreased dramatically since the proliferation of the internet. Revenues are going down and costs are going up. Postal organizations are trying to cut costs, but unfortunately the cost savings alone are most likely not enough to turn things around. Postal providers need to act. They have to adapt their business and conduct an innovation strategy. This has to happen in traditional mail services, but also in finding new growth drivers in order to differentiate themselves to survive. Discover what are the monetization challenges and revenue management process renovations associated with this needed transformation.
Are you looking to enable contextual, consistent, and relevant experiences regardless of channel or device throughout the customer journey - in real-time? SAP Hybris can help! Learn more about creating your own microservices solution with yaas, by SAP Hybris.
In this deck you will find best practices for marketing in the high tech industries. See how the NHL, Samsung, Nikon and more are using techniques such as contextual marketing and predictive analytics to be more relevant to their customers.
Simplifying the Front Office with SAP Hybris Cloud for Sales Retail ExecutionSAP Customer Experience
Learn about our single platform that brings together: marketing, sales, service, and commerce (includes the #1 Omnichannel solution, SAP Hybris) to ensure seamless digitization of the entire customer experience. SAP Customer Engagement and Commerce powered by the HANA Platform enables a 360-degree view of your customers and consumers, real-time interaction and sophisticated predictive analytics, fully integrated to the core transactional system.
Are you delivering great experiences? Take this free Customer Experience assessment to find out: http://spr.ly/60098Er7c
Part of the Beyond CRM webinar series, this deck is a webinar to be delivered by John Heald, SAP Hybris, around the omnichannel customer journey and how to deliver service excellence. Agents today require context and real-time customer insight.
Go Beyond CRM -with SAP Hybris Service Solutions: http://www.hybris.com/en/service
From complex ticketing scenarios in a Call Center to comprehensive Field Service Management scenarios onsite, see how SAP Hybris Cloud for Service can transform your service interactions in a digital world.
To find out more visit SAP Hybris here: http://hybris.com/en/service/cloud-for-service
What consumers want from marketer is, simply, simplicity – Harvard Business Review reported.
Marketing, however, is not a simple thing. Digitalisation has caused a customer’s journey to no longer be a linear one, as it cuts a multitude of digital and physical brand touch points. Yet understanding the consumer’s intent and where the consumer is likely to be for each of these phases, is crucial for any marketer to be able to deliver a contextual, meaningful marketing effort.
That’s not all. The topic of data – big, small, dark, as well as, analytics remains important. But as marketers, are you harnessing all of this data to help simplify the customer experience?
Join us in an upcoming webinar as we uncover the power of contextual marketing and how SAP Hybris Marketing solution will enable you to deliver that relevant experiences your consumers call, simplicity.
Great customer service not only increases revenue through customer retention and business growth; it also reduces costs when issue resolution is efficient and effective, driving profits higher. This can be achieved effortlessly with these
5 simple strategies.
Learn more at SAP Hybris: http://hybris.com/en/service
Royal Cup Coffee & Tea: Seven Steps to Delivering Exceptional Buying ExperiencesSAP Customer Experience
“By 2016, 55% of sales people will access sales applications exclusively through smart phone and tablets.” Digital is disrupting interactions and how we sell. It's also disrupting your business! In this presentation, you'll learn some key takeaways from Matt Monroe, Director of Sales Operations at Royal Cup Coffee & Tea and from Shalini Mitha of SAP Hybris. Discover Matt's Seven Steps to Digital Transformation and start your own digital transformation journey today!
Provide your customer service agents with the customer and solution details they need for a successful service interaction, at their fingertips. Know which field service resources are available at any given time to address a customer need and increase utilization. With collaboration tools and knowledge bases, service agents will be able to tap into the combined company knowledge instantly and increase the speed it takes to solve a customer issue.
SAP's Cloud for Customer(C4C) is making its presence felt in the CRM market with its inbuilt integration to SAP CRM, ECC and several other Third party applications.
SAP Cloud for customer is much more complete, robust and mature solution than its predecessors. It comes with prepackaged integrations to SAP ERP and SAP CRM, Mobile interfaces, strong social features. The entire product can be seen as a combination of a browser based Silverlight UI, Integrated social features of JAM, Set of rich Mobile apps for iOS & Android, SAP HANA for Integration scenarios
The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses how Oracle sales reps have a complete view of their customer information within Siebel CRM.
Graph in Customer 360 - StampedeCon Big Data Conference 2017StampedeCon
Enterprises typically have many data silos of partial customer data and a common theme in big data projects to use big data tools and pipelines to unify all siloed customer data into a single, queryable, platform for improving all future customer interactions. This data often comes from billing, website traffic, logistics, and marketing; all in different formats with different properties. Graph provides a way to unify all of the data into a single place for use in tracking the flow of a user through the various silos. Graph can also be used for visualizations and analytics that are difficult in other systems.
In this talk we will explore the ways in which Graph can be leveraged in a customer 360 use case. What it can add to a more conventional system and what the approach to developing a graph based Customer 360 system should be.
Andreas Starke, VP, Marketing Business Information Officer, SAP delivers this presentation at the #MarTech Conference 2015.
The SAP Marketing team has been on a journey to improve its lead to revenue process with the SAP hybris Marketing solution. This presentation, given at the 2015 MarTech Conference in San Francisco, outlines the objectives, approach, and benefits of the project. Along the way, the SAP IT department leading the implementation has been sharing the experience with the solution management team to incorporate the internal learnings into future product development.
The SAP hybris Marketing solution brief provides additional details about the solution or you can explore the website at http://www.hybris.com/marketing
True personalization is at the individual level, rather than at the segment level. In this presentation by Bernard Chung, SAP Customer Experience at the Argyle Executive Forum, you'll learn how to utilize real-time contexts to deliver the best customer experiences.
Learn more about SAP Marketing Cloud here: https://cx.sap.com/en/products/marketing
Simplifying the Front Office with SAP Hybris Cloud for Sales Retail ExecutionSAP Customer Experience
Learn about our single platform that brings together: marketing, sales, service, and commerce (includes the #1 Omnichannel solution, SAP Hybris) to ensure seamless digitization of the entire customer experience. SAP Customer Engagement and Commerce powered by the HANA Platform enables a 360-degree view of your customers and consumers, real-time interaction and sophisticated predictive analytics, fully integrated to the core transactional system.
Are you delivering great experiences? Take this free Customer Experience assessment to find out: http://spr.ly/60098Er7c
Part of the Beyond CRM webinar series, this deck is a webinar to be delivered by John Heald, SAP Hybris, around the omnichannel customer journey and how to deliver service excellence. Agents today require context and real-time customer insight.
Go Beyond CRM -with SAP Hybris Service Solutions: http://www.hybris.com/en/service
From complex ticketing scenarios in a Call Center to comprehensive Field Service Management scenarios onsite, see how SAP Hybris Cloud for Service can transform your service interactions in a digital world.
To find out more visit SAP Hybris here: http://hybris.com/en/service/cloud-for-service
What consumers want from marketer is, simply, simplicity – Harvard Business Review reported.
Marketing, however, is not a simple thing. Digitalisation has caused a customer’s journey to no longer be a linear one, as it cuts a multitude of digital and physical brand touch points. Yet understanding the consumer’s intent and where the consumer is likely to be for each of these phases, is crucial for any marketer to be able to deliver a contextual, meaningful marketing effort.
That’s not all. The topic of data – big, small, dark, as well as, analytics remains important. But as marketers, are you harnessing all of this data to help simplify the customer experience?
Join us in an upcoming webinar as we uncover the power of contextual marketing and how SAP Hybris Marketing solution will enable you to deliver that relevant experiences your consumers call, simplicity.
Great customer service not only increases revenue through customer retention and business growth; it also reduces costs when issue resolution is efficient and effective, driving profits higher. This can be achieved effortlessly with these
5 simple strategies.
Learn more at SAP Hybris: http://hybris.com/en/service
Royal Cup Coffee & Tea: Seven Steps to Delivering Exceptional Buying ExperiencesSAP Customer Experience
“By 2016, 55% of sales people will access sales applications exclusively through smart phone and tablets.” Digital is disrupting interactions and how we sell. It's also disrupting your business! In this presentation, you'll learn some key takeaways from Matt Monroe, Director of Sales Operations at Royal Cup Coffee & Tea and from Shalini Mitha of SAP Hybris. Discover Matt's Seven Steps to Digital Transformation and start your own digital transformation journey today!
Provide your customer service agents with the customer and solution details they need for a successful service interaction, at their fingertips. Know which field service resources are available at any given time to address a customer need and increase utilization. With collaboration tools and knowledge bases, service agents will be able to tap into the combined company knowledge instantly and increase the speed it takes to solve a customer issue.
SAP's Cloud for Customer(C4C) is making its presence felt in the CRM market with its inbuilt integration to SAP CRM, ECC and several other Third party applications.
SAP Cloud for customer is much more complete, robust and mature solution than its predecessors. It comes with prepackaged integrations to SAP ERP and SAP CRM, Mobile interfaces, strong social features. The entire product can be seen as a combination of a browser based Silverlight UI, Integrated social features of JAM, Set of rich Mobile apps for iOS & Android, SAP HANA for Integration scenarios
The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses how Oracle sales reps have a complete view of their customer information within Siebel CRM.
Graph in Customer 360 - StampedeCon Big Data Conference 2017StampedeCon
Enterprises typically have many data silos of partial customer data and a common theme in big data projects to use big data tools and pipelines to unify all siloed customer data into a single, queryable, platform for improving all future customer interactions. This data often comes from billing, website traffic, logistics, and marketing; all in different formats with different properties. Graph provides a way to unify all of the data into a single place for use in tracking the flow of a user through the various silos. Graph can also be used for visualizations and analytics that are difficult in other systems.
In this talk we will explore the ways in which Graph can be leveraged in a customer 360 use case. What it can add to a more conventional system and what the approach to developing a graph based Customer 360 system should be.
Andreas Starke, VP, Marketing Business Information Officer, SAP delivers this presentation at the #MarTech Conference 2015.
The SAP Marketing team has been on a journey to improve its lead to revenue process with the SAP hybris Marketing solution. This presentation, given at the 2015 MarTech Conference in San Francisco, outlines the objectives, approach, and benefits of the project. Along the way, the SAP IT department leading the implementation has been sharing the experience with the solution management team to incorporate the internal learnings into future product development.
The SAP hybris Marketing solution brief provides additional details about the solution or you can explore the website at http://www.hybris.com/marketing
True personalization is at the individual level, rather than at the segment level. In this presentation by Bernard Chung, SAP Customer Experience at the Argyle Executive Forum, you'll learn how to utilize real-time contexts to deliver the best customer experiences.
Learn more about SAP Marketing Cloud here: https://cx.sap.com/en/products/marketing
University of Colorado Denver MBA Services Marketing PresentationFred Isbell
Guest Lecture at the UCD Evening MBA Program Marketing Class on Services Marketing March 2018. Topics included a definition of services marketing, my personal services marketing journey, services marketing challenges and both Modern Marketing and best practices for the Modern Services Marketing Journey and several "case studies". It was an excellent session and very engaging discussion with the MBA students.
Fred Isbell SAP Presentation at Northeastern Digital Marketing Class 10-21-16Fred Isbell
Fred Isbell was a guest presenter on 10-21-16 to Professor Yakov Bart's Marketing 4508 Digital Marketing class. We covered the evolution of "modern marketing", digital transformation, innovation adoption and management and how to successfully manage innovation technologies with a focus at the end on marketing technologies and some key areas to focus upon.
SAP Presentation to Northeastern University Digital Marketing Fall 2016Fred Isbell
SAP session by Fred Isbell, Senior Director, SAP Digital Business Services Marketing presented October 2016 at the Northeastern University Digital Marketing class
Déjeuner Conférence - L'analyse prédictive agile avec SAP Predictive Analytic...agileDSS
Les bénéfices de l’analyse prédictive sont trop souvent sous-utilisés dans les entreprises.Que ce soit par un manque d’expertise à l’interne ou, par une lourdeur du processus de mise à disposition des modèles statistiques, cette réalité limite l’utilisation de l’analyse prédictive au sein de l’entreprise.
SAP Predictive Analytics 2.0, démultiplie les possibilités d’utiliser l’analyse prédictive dans vos processus d’affaires. Sans forcément avoir de connaissance en statistique, les lignes d’affaires pourront avoir accès à la puissance d’un outil d’analyse prédictive complet dans leurs travaux au quotidien.
De plus, cet outil permet même de satisfaire les statisticiens les plus chevronnés grâce à un tout nouveau mode ‘’expert’’ inclus dans la version 2.0
Bruno Delahaye, VP Analyse Prédictive chez SAP, vous illustrera les capacités de l’outil à travers des cas clients comme ceux de Walmart, Rogers, RBC, Equifax et HMV.
Pourquoi participer?
- Voyez, avec l'aide de démonstrations, comment vous pouvez optimiser vos processus d’affaires, et apporter de meilleurs résultats d’affaires en toute confiance avec des analyses prédictives.
- Découvrez comment plusieurs entreprises de diverses industries comme Sears, Walmart, Rogers, RBC, Equifax et HMV utilisent actuellement la puissance, la rapidité et la facilité d'utilisation de SAP Predictive Analytics.
- Informez-vous sur comment cet outil peut réduire drastiquement le temps pour déployer des solutions prédictives en automatisant la construction de modèles prédictifs.
Sales and Marketing Alignment: Bridging the Great Divide through ABMDemandbase
Featuring Peter Isaacson
Chief Marketing Officer, Demandbase
Ever feel like your sales team just isn’t satisfied with the volume or the quality of the leads you generate? Are you hitting your goals, but your sales team is not? Join Demandbase’s CMO, Peter Isaacson, as he outlines some of the greatest challenges for today’s B2B Marketers, and shares how to overcome them by aligning around high-value accounts and focusing on key strategies to drive revenue. He will illustrate the basic foundations for turning your marketing organziation into an ABM machine through the example of Demandbase’s own journey to an ABM strategy.
Dive into the newest features of the SAP Hybris Marketing Cloud solution, including marketing analytics, spend management, and dashboard capabilities.
For more about SAP Hybris Marketing, please visit: https://hybris.com/en/products/marketing
MEBIS 2017: Next Generation Banking AnalyticsMDS ap
Today's digital empowered customers are challenging the business world. They become increasing savvy in their search for the best offers; their expectations continue to rise; their choices are growing too. Effectively customers engagement based on Real-Time Insight is the new imperative for all banks today.
In this presentation, MDS ap demonstrates how the next generation marketing technology leverages real-time customer context to deliver the optimum customer experience.
Using Data To Further Sales & Marketing Alignment - Radius at The Sales Devel...Tenbound
Using Data To Further Sales & Marketing Alignment - Radius at The Sales Development Conference 2017 September 21st, 2017 San Francisco tenbound.com/conference
Think digital : Your chance to shape your company's business models Niclas Otte
Presentation from M2C 2015. The digital revolution is fundamentally changing how companies have to do business and engage with today’s empowered consumers. Learn how marketers and digital practice leaders can lead transformation, shaping the customer journey and digital busines models in the 21st century.
Similar to SAP Marketing Runs Hybris Marketing By Andreas Starke (20)
This year, we conducted another Marketoonist Caption Contest courtesy of Tom Fishburne at MarTech West in San Jose, CA. Here are some of the nominees and winners! Thanks to all who participated!
Thank you for visiting the MarTech Conference SlideShare page. Due to a new company policy, we will only be publishing and sharing conference and speaker decks with those who attended. We hope to see you at a future MarTech show!
MarTech Cartoon Caption Contest (Top 10) By Tom FishburneMarTech Conference
"From the #MarTech San Francisco Conference in San Francisco, California May 9-11, 2017. SESSION: The Best Marketing Doesn’t Feel Like Marketing:
Adopting a Marketing Mindset for the Modern Digital World. PRESENTATION: MarTech Cartoon Caption Contest (Top 10) - Given by Tom Fishburne, @marketoonist - Marketoonist, Founder & CEO"
2017 Stackie & Hackie Awards competition at The MarTech ConferenceMarTech Conference
Presented by Scott Brinker (@ChiefMartec)
Here at the MarTech conference in San Francisco, we just celebrated the 2017 Stackies & Hackies Awards. Marketers contributed an incredible 57 marketing stack illustrations and 21 “marketing hack” essays to the community.
This is our third year of running the Stackies — you can check out the marketing stacks from the 2015 and 2016 competitions. But, wow, this year’s entries are even better. (As a reminder: to enter the Stackies, marketers send in a single slide that illustrates the way they conceptualize their marketing stack — technically, strategically, and/or operationally.)
We also expanded the awards this year with the Hackies, inviting marketers to send in an essay describing a brilliant “marketing hack” that they’ve used at the intersection of marketing, technology, and management.
MarTech Stackies & Hackies Donates to Girls Who Code
To encourage entries, we agreed to donate $100 to Girls Who Code for every Stackie or Hackie published. So this evening we were pleased to present them with a check for $7,800 (57 + 21 * $100 = $7,800).
The top three winners of the Hackies were determined by the number of social media shares those essays received — plus we also gave out an Editor’s Choice award to the one our editorial teams liked best.
For the Stackies, we had an incredible panel of judges — Barry Levine of MarTech Today, Elisabeth Osmeloski of MarketingLand, David Raab of Raab Associates, Marc Sirkin of the MarTech Conference, and Anand Thaker of IntelliPhi — as well as yours truly, as the Stackies & Hackies Awards Chair. We selected the winners by evaluating them on five criteria:
Alignment — how well-aligned is your stack with your business
Concept — how insightful is the conceptual organization of your stack
Clarity — how easy is it for a reader to understand your stack
Design — the aesthetics of your slide and its visual appeal
Detail — more detail is generally better, within reason for a single slide
Of course, all that really matters about a marketing stack is whether its effective for your business. So while we are happy to give a shout out to some of the stacks we liked best, all of the entries are extremely valuable — they give all of us a rich corpus of real-world marketing stacks, viewed through a variety of insightful lenses. This helps all of us better understand the reality of modern marketing technology operations and learn from each other.
CX Appeal: Technology to Keep Your Customers Coming Back for More By Gerry Mu...MarTech Conference
From the #MarTech San Francisco Conference in San Francisco, California May 9-11, 2017. SESSION: CX Appeal: Technology to Keep Your Customers Coming Back for More. PRESENTATION: CX Appeal: Technology to Keep Your Customers Coming Back for More - Given by Gerry Murray - IDC, Research Manager
Growing Beyond the Conversion Optimization Essentials By Harper Grubbs and Ch...MarTech Conference
From the #MarTech San Francisco Conference in San Francisco, California May 9-11, 2017. SESSION: Beyond CRO: How to Use Psychological Principles to Improve Your Customer Experience & Increase Conversions. PRESENTATION: Growing Beyond the Conversion Optimization Essentials - Given by Chris Goward, @chrisgoward - WiderFunnel, CEO & Founder and Harper Grubbs, @harpergrubbs - Heifer International, Director of Digital Marketing
5 Steps to Operationalize Your Customer Journey By Michael Feaster and Isaac ...MarTech Conference
From the #MarTech San Francisco Conference in San Francisco, California May 9-11, 2017. SESSION: 5 Steps to Operationalize Your Customer Journey. PRESENTATION: 5 Steps to Operationalize Your Customer Journey - Given by Michael Feaster of Usermind and Isaac Wyatt of HashiCorp.
A full representation of all the marketing stacks entered to win the 2016 "Stackies" Awards at the MarTech Conference.
Full details here: http://marketingland.com/years-winners-stackies-169798
How Smart Products Transform Brand Relationships, Business Operations and Ser...MarTech Conference
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: The Third Age of Marketing Technology – How IoT Gives Products A Voice. PRESENTATION: How Smart Products Transform Brand Relationships, Business Operations and Service Experiences - Given by Andy Hobsbawm - @AndyHobs - Founder & CMO - EVRYTHING. #MarTech DAY1
A Blank Sheet for Orgnaisational Structure in a Digital, Consumer Centric Wor...MarTech Conference
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: A Blank Sheet for Organisational Structure in a Digital, Consumer-Centric World. PRESENTATION: A Blank Sheet for Organisational Structure in a Digital, Consumer-Centric World - Given by Ashley Friedlein - @AshleyFriedlein - CEO - Econsultancy. #MarTech DAY1
eBay's Journey to Delivering Omnichannel Inspiration at Global Scale: 5 Learn...MarTech Conference
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: eBay's Journey to Omnichannel Marketing at Global Scale. PRESENTATION: eBay's Journey to Delivering Omnichannel Inspiration at Global Scale: 5 Learnings - Given by James Moore - @ebay - Senior Director of Marketing - eBay. #MarTech DAY2
Journey to Fully Integrated Digital Marketing By Gijs van KersenMarTech Conference
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: Juniper Networks' Journey to Integrated Digital Marketing Campaigns. PRESENTATION: Journey To Fully Integrated Digital Marketing - Given by Gijs van Kersen - @gijsvk - Senior Manager Marketing Operations EMEA - Juniper Networks. #MarTech DAY2
The Evolving Role of Social Media Technology In Delivering Improved Results B...MarTech Conference
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: The Evolving Role of Social Media Technology in Delivering Improved Results. PRESENTATION: The Evolving Role of Social Media Technology in Delivering Improved Results - Given by Ian Cleary - @Iancleary - CEO - RazorSocial. #MarTech DAY2
The MarTech Cocktail: Selecting and Implementing the Right Technology for you...MarTech Conference
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: The Digital Marketing Cocktail: What is the Right Mix?. PRESENTATION: The MarTech Cocktail: Selecting and Implementing the Right Technology for your Brand - Given by Theresa Regli - @TheresaRegli - Principal Analyst & Managing Partner - Real Story Group. #MarTech DAY2
Innovation in Action: 5 Lessons From Monty's Magical Toy MachineMarTech Conference
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: Innovation in Action: Monty’s Magical Toy Machine. PRESENTATION: Innovation in Action: 5 Lessons From Monty's Magical Toy Machine - Given by Daniel Kirby - @techdept - CEO - Techdept. #MarTech DAY2
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: The Human Side of Analytics. PRESENTATION: The Human Side of Data - Given by Colin Strong - @colinstrong - Managing Director - Verve, Author of Humanizing Big Data. #MarTech DAY2
Smart Homes and Marketing Technologies By Thomas BurkleMarTech Conference
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: The Uber-isation of Your Business Model — Are You Prepared?. PRESENTATION: Smart Homes and Marketing Technologies - Given by Thomas Burklé - @tomburkle - Chief Marketing Technologist - Hager Group. #MarTech DAY2
The Road to Successful Marketing Operations By Diederik MartensMarTech Conference
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: The Road to Successful Marketing Operations. PRESENTATION: The Road to Successful Marketing Operations - Given by Diederik Martens - @diederikmartens - Global Marketing Automation Manager - Quintiq/3DS. #MarTech DAY2
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: The Digitally Native Organisation. PRESENTATION: The Digitally Native Organisation - Given by Neil Perkin - @neilperkin - Director - Only Dead Fish. #MarTech DAY2
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
Digital Money Maker Club – von Gunnar Kessler digital.focsh890
Title One is a comprehensive examination of the impact of digital technologies on
modern society. In a world where technology continues to advance rapidly, this article delves into the nuances and complexities of the digital age, exploring Its implications across various sectors and aspects of life.
5 big bets to drive growth in 2024 without one additional marketing dollar AND how to adapt to the biggest shifting eCommerce trend- AI.
1) Romance Your Customers - Retention
2) ‘Alternative’ Lead Gen - Advocacy
3) The Beautiful Basics - Conversion Rate Optimization
4) Land that Bottom Line - Profitability
5) Roll the Dice - New Business Models
Unleash the power of UK SEO with Brand Highlighters! Our guide delves into the unique search landscape of Britain, equipping you with targeted strategies to dominate UK search engine results. Discover local SEO tactics, keyword magic for UK audiences, and mobile optimization secrets. Get your website seen by the right people and propel your brand to the top of UK searches.
To learn more: https://brandhighlighters.co.uk/blog/top-seo-agencies-uk/
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.