Enterprises typically have many data silos of partial customer data and a common theme in big data projects to use big data tools and pipelines to unify all siloed customer data into a single, queryable, platform for improving all future customer interactions. This data often comes from billing, website traffic, logistics, and marketing; all in different formats with different properties. Graph provides a way to unify all of the data into a single place for use in tracking the flow of a user through the various silos. Graph can also be used for visualizations and analytics that are difficult in other systems.
In this talk we will explore the ways in which Graph can be leveraged in a customer 360 use case. What it can add to a more conventional system and what the approach to developing a graph based Customer 360 system should be.
360 Degree View Of Customer Powerpoint Presentation SlidesSlideTeam
Increase consumer satisfaction and drive sales using these 360 Degree View Of Customer PowerPoint Presentation Slides. Take the assistance of our attention-grabbing customer mapping PowerPoint slideshow to drive ROI through various means like acquiring leads, increasing customer retention, etc. By utilizing these customer relationships PowerPoint templates you can elucidate the process of customer architecture that consists of consumer clustering, CRM analysis, real-time analytics, etc. Take advantage of these consumer lifecycle PPT visuals to reveal the components of 360 frameworks like CRM systems, DBMS, support ticketing, etc. Unveil the constituents of the customer lifecycle such as data visualization, data streaming, data integration, data science, etc. using our content-ready consumer engagement PowerPoint slide deck. Adopt a holistic customer view and interact with them through face-to-face communication, email, phone amongst others. Hence, without any further delay download this customer support PPT slide designs to engage effectively with your current as well as prospective clients. https://bit.ly/2OixhJT
Building a 360 Degree View of Your Customers on BICSPerficient, Inc.
Why there is a need for Customer 360 and what the proposed cloud based solution is. We cover the stages of strategic marketing and how Oracle BI can help.
The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses how Oracle sales reps have a complete view of their customer information within Siebel CRM.
A Customer-Centric Banking Platform Powered by MongoDB MongoDB
Speaker: Alan Reyes Vilchis, Technical Lead, Banco Azteca
Level: 200 (Intermediate)
Track: Developer
Business apps powered by single customer views (SCV’s) are one of the most predominant uses of MongoDB. However, each view presents unique challenges such as distilling data from providers, removing duplication, matching records in different systems, and more.
The team at Banco Azteca (part of Grupo Salinas, a holding company of enterprises in media, telecommunications and financial services) in Mexico City has launched various customer-centric banking services that are powered by an SCV built on MongoDB, which has not only allowed the expansion into mobile-first consumer markets, but has also helped in identifying and preventing fraud across the group’s enterprises. This talk will explore the overall initiative, and place emphasis on the technical innovations regarding design, serialization and transactions across multiple systems.
What You Will Learn:
- “Serialization magic” using the MongoDB Java driver and Jackson
- Implementing transactional-like logic across different systems
- Conceptual and physical design for building a Single-View
ANTS - 360 view of your customer - bigdata innovation summit 2016
Dữ liệu lớn, theo nghĩa đen, không phải là một cái gì đó mới, nó đã hiện hữu trong một thời gian dài. Bất kỳ một công ty đã kinh doanh trong một vài năm đều sở hữu một khối lượng dữ liệu từ thông tin khách hàng thông qua hồ sơ giao dịch và sử dụng sản phẩm. Những doanh nghiệp khác nhau sẽ có những khả năng khai thác và sử dụng dữ liệu lớn khác nhau.
Một số doanh nghiệp đã đạt đến độ chín muồi, trong khi đó một số doanh nghiệp khác chỉ vừa bắt đầu cuộc hành trình. Tại Việt Nam các doanh nghiệp viễn thông, các hãng hàng không, các ngân hàng, các tập đoàn bán lẻ, các cơ quan chính phủ đang sở hữu một khối lượng dữ liệu khổng lồ, tuy nhiên, việc xử lý, phân tích dữ liệu lớn còn đang trong giai đoạn rất sơ khai.
Diễn đàn dữ liệu lớn sẽ tập trung chia sẻ những kiến thức thực tế và mang tính chất ứng dụng để người tham dự có thể tích luỹ và áp dụng.
Organizations across diverse industries are in pursuit of Customer 360, by integrating customer information across multiple channels, systems, devices and products. Having a 360-degree view of the customer enables enterprises to improve the interaction experience, drive customer loyalty and improve retention. However delivering a true Customer 360 can be very challenging.
360 Degree View Of Customer Powerpoint Presentation SlidesSlideTeam
Increase consumer satisfaction and drive sales using these 360 Degree View Of Customer PowerPoint Presentation Slides. Take the assistance of our attention-grabbing customer mapping PowerPoint slideshow to drive ROI through various means like acquiring leads, increasing customer retention, etc. By utilizing these customer relationships PowerPoint templates you can elucidate the process of customer architecture that consists of consumer clustering, CRM analysis, real-time analytics, etc. Take advantage of these consumer lifecycle PPT visuals to reveal the components of 360 frameworks like CRM systems, DBMS, support ticketing, etc. Unveil the constituents of the customer lifecycle such as data visualization, data streaming, data integration, data science, etc. using our content-ready consumer engagement PowerPoint slide deck. Adopt a holistic customer view and interact with them through face-to-face communication, email, phone amongst others. Hence, without any further delay download this customer support PPT slide designs to engage effectively with your current as well as prospective clients. https://bit.ly/2OixhJT
Building a 360 Degree View of Your Customers on BICSPerficient, Inc.
Why there is a need for Customer 360 and what the proposed cloud based solution is. We cover the stages of strategic marketing and how Oracle BI can help.
The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses how Oracle sales reps have a complete view of their customer information within Siebel CRM.
A Customer-Centric Banking Platform Powered by MongoDB MongoDB
Speaker: Alan Reyes Vilchis, Technical Lead, Banco Azteca
Level: 200 (Intermediate)
Track: Developer
Business apps powered by single customer views (SCV’s) are one of the most predominant uses of MongoDB. However, each view presents unique challenges such as distilling data from providers, removing duplication, matching records in different systems, and more.
The team at Banco Azteca (part of Grupo Salinas, a holding company of enterprises in media, telecommunications and financial services) in Mexico City has launched various customer-centric banking services that are powered by an SCV built on MongoDB, which has not only allowed the expansion into mobile-first consumer markets, but has also helped in identifying and preventing fraud across the group’s enterprises. This talk will explore the overall initiative, and place emphasis on the technical innovations regarding design, serialization and transactions across multiple systems.
What You Will Learn:
- “Serialization magic” using the MongoDB Java driver and Jackson
- Implementing transactional-like logic across different systems
- Conceptual and physical design for building a Single-View
ANTS - 360 view of your customer - bigdata innovation summit 2016
Dữ liệu lớn, theo nghĩa đen, không phải là một cái gì đó mới, nó đã hiện hữu trong một thời gian dài. Bất kỳ một công ty đã kinh doanh trong một vài năm đều sở hữu một khối lượng dữ liệu từ thông tin khách hàng thông qua hồ sơ giao dịch và sử dụng sản phẩm. Những doanh nghiệp khác nhau sẽ có những khả năng khai thác và sử dụng dữ liệu lớn khác nhau.
Một số doanh nghiệp đã đạt đến độ chín muồi, trong khi đó một số doanh nghiệp khác chỉ vừa bắt đầu cuộc hành trình. Tại Việt Nam các doanh nghiệp viễn thông, các hãng hàng không, các ngân hàng, các tập đoàn bán lẻ, các cơ quan chính phủ đang sở hữu một khối lượng dữ liệu khổng lồ, tuy nhiên, việc xử lý, phân tích dữ liệu lớn còn đang trong giai đoạn rất sơ khai.
Diễn đàn dữ liệu lớn sẽ tập trung chia sẻ những kiến thức thực tế và mang tính chất ứng dụng để người tham dự có thể tích luỹ và áp dụng.
Organizations across diverse industries are in pursuit of Customer 360, by integrating customer information across multiple channels, systems, devices and products. Having a 360-degree view of the customer enables enterprises to improve the interaction experience, drive customer loyalty and improve retention. However delivering a true Customer 360 can be very challenging.
The Connected Consumer – Real-time Customer 360Capgemini
With Business Data Lake technologies based on EMC’s Big Data portfolio it becomes possible to move away from channel specific analytics towards a 360 customer view.
This presentation will show how technologies like Spark, Hadoop, and Kafka help companies gain a real-time view of everything their customers do and make changes to customer touch points whether mobile, web, in-store, direct marketing or existing transactional systems.
Presented by Steve Jones, Vice President, Insights & Data, Capgemini at EMC World 2016
http://www.capgemini.com/emc
As the strategic importance of data has increased, new approaches to customer analytics have emerged as well. As customer interactions with companies grow and diversify, the need to integrate data faster and deliver real-time insights is critical. This presentation explores the underlying trends driving companies to become more data-driven and invest in customer analytics. And, it outlines three types of approaches to capturing, managing, analyzing, and activating customer knowledge and insights.
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: Marketing To An Audience Of One. PRESENTATION: SAP Marketing Runs Hybris Marketing - Given by Andreas Starke - @SAP - VP & Chief Marketing Technologist, Global Marketing - SAP. #MarTech DAY1
Customer Event Hub – a modern Customer 360° view with DataStax Enterprise (DSE)Guido Schmutz
Today, companies are using various channels to communicate with their customers. As a consequence, a lot of data is created, more and more also outside of the traditional IT infrastructure of an enterprise. This data often does not have a common format and they are continuously created with ever increasing volume. With Internet of Things (IoT) and their sensors, the volume as well as the velocity of data just gets more extreme.
To achieve a complete and consistent view of a customer, all these customer-related information has to be included in a 360 degree view in a real-time or near-real-time fashion. By that, the Customer Hub will become the Customer Event Hub. It constantly shows the actual view of a customer over all his interaction channels and provides an enterprise the basis for a substantial and effective customer relation.
In this presentation the value of such a platform is shown and how it can be implemented using DataStax Enterprise as the backend.
Felix Schirl & Tom Kussmaul – Telefónica’s Evolution From CRM to a 360 View o...Heroes of CRM Conference
Learn how to elevate basic CRM data into fully detailed, centralized customer profiles. trbo's Felix Schirl and Telefónica's Tom Kussmaul will show you how to open up your data silos and take a genuinely audience-management centered approach to CRM.
Overwhelmed with data from different sources and systems?Acquia
We know a well-defined customer data management framework can help ensure that valuable customer data is not locked up in silos, but rather flows freely across the organization, not only providing a single source of truth to marketing and other customer-facing functions such as sales and service; but also enabling real-time, data-driven responses to customer actions.
According to Forrester, “On average, between 60% and 73% of all data within an enterprise goes unused for analytics.” Today there is a data deluge in most organizations, where millions of data points are coming into the system from thousands of customer touchpoints across diverse channels, platforms and devices.
Organisations first need to understand what and how data needs to be ingested into the system to effectively use a customer data platform.
The problem is, many of us face multiple challenges with integrating a CDP with all current/pre-existing relevant systems (BI, CRM, MA, 3rd Party Industry Data, etc.).
In this session (https://youtu.be/yzH_DS-Mkl8) you will learn:
- The first step in building a practical customer data integration plan and strategy.
- How to unify all data from different sources to gain a 360° view of customers (Identity Resolution)
- How to strategically and effectively deliver relevant and useful experiences based on customer data at scale
Microsoft Dynamics 365 - The Mordern Retail PlatformSonata Software
Jon Dickinson, Technology Solution Professional, Microsoft explained how Microsoft is designing their ERP solution with some advanced retail functionality.
Salesforce marketing cloud a comprehensive guide in 2021Katy Slemon
Here a complete guide on Salesforce Marketing Cloud 2021 can help you to understand your customers ; buying patterns that get your business stand out from others"
Wish you could leverage all your customer data to increase the efficiency and effectiveness of your marketing campaigns? With the emergence of Customer Data Platforms (CDP) and the compliance requirements of GDPR, companies should be seizing the opportunity to access real-time, unsiloed customer data to drive better engagements and stronger conversions. This presentation will cover how a CDP solves for marketing data pains and see how Mapp Digital customers take advantage of CDP in a post-GDPR era.
If you do ANY search engine marketing or pay per click, this event will improve your results!
Learn what's new and essential within Google Analytics, including recently added features to enhance tracking accuracy. Discover how to avoid common pitfalls that often hamper marketers.
This info packed session will also include how to improve your Google AdWords Remarketing efforts, by creating audience lists within Google Analytics.
Key Takeaways/What to expect:
* Leverage goal data to boost marketing performance.
* Use Google Analytics to determine your CPC bid strategy.
* Follow a web visitors action from online to offline.
* When and why to use Google Analytics for AdWords Remarketing.
Presenters:
Andrew Wetzler, President at MoreVisibility
Theo Bennett, Director of Analytics & Data Solutions at MoreVisibility
hybris SAP and IBM Retail Webinar presentation - How Brands Get Strongest ROI...Tero Angeria
There are many technological advances to reinvent retail and they can be surprisingly cost-efficient. From intelligent and engaging video content on in-store screens, to a customer journey crossing social and mobile touch points. All these innovations can help to merge online with offline and are adaptable to brands of any size and commerce maturity but the main question is: How do you benchmark your business and stay ahead of the competition?
In this live event we discussed the retail industry trends and IBM’s proposition for a strong ROI with hybris SAP Commerce.
AGENDA:
1. Retail Industry Trends
2. IBM’s proposition for retail using hybris SAP commerce
3. hybris Express
A Pre-Built Customer Intelligence Management System
AllSight empowers your customer-facing employees to create exceptional customer experiences. AllSight is different than your existing systems.
It manages an evolving likeness of your customer. It investigates every possible source of customer data. And it generates deep customer intelligence through analytics. It delivers that intelligence to your customer-facing employees through their existing applications or via its customer intelligence dashboard.
Learn more by reading our FREE white paper on Customer Intelligence Management and the new era of Customer 360.
Intro to AgilOne for Acquia Partners: The #1 CDP for Enterprise Brands Acquia
Your clients have it easy, right? Flush with piles of customer data, it should be simple to know exactly who their prospects and customers are, target them with the perfect message, and grow their revenue from the data they own.
But it's not.
There is more data than ever before, but marketers like your clients struggle to know the most basic details of their customers:
-96% of marketers are challenged in building a comprehensive, single view of the customers
-40% of marketers are unable to personalize because of the inability to link data across disparate technologies
It doesn’t have to be this hard.
On February 25th, join Acquia’s partner-exclusive AgilOne webinar to learn how you can use machine learning to help your clients unlock siloed data and gain a single view of their customers.
After this webinar you will:
-Know what is a CDP and how is it different than DMP, CRM, or MDM
-Learn about AgilOne’s unique approach to machine learning and AI, and how these capabilities directly benefit marketers.
-Understand how identity resolution creates a single customer view.
-Hear how brands like lululemon, Tumi, and Moosjaw use AgilOne to drive business results.
-Watch a live demo to learn how to create personalized campaigns across on and offline channels.
Today, consumers interact with brands across multiple channels.
This gives brands a multitude of opportunities to collect more customer data and use it to enhance customer experiences.
Unfortunately, this data gets stored in departmental and functional silos, and brands seldom utilize this data to their utmost potential.
Although we often read articles along the lines of ‘we live in the data economy’ or ‘data is the new oil,’ it stands true only for organizations that manage their customer data effectively.
That's why our latest webinar series is designed to help you understand and establish a key link in the larger conversation around better leveraging organizational data – including of course customer data – to drive profitability and differentiated customer experiences.
In this session (https://youtu.be/VPQC5-gQJ4Q) you will learn:
- How a CDP can be relevant to your business?
- Use cases on effective applications of CDPs to achieve desired results
Understanding how a CDP can unify your MartechAcquia
In the finale of our webinar series (https://youtu.be/KdBbWNdQX1M), learn to use proven CDP strategies and easily integrate them into your existing martech.
One of the downsides of the traditional data-capture and management approach is that there is no unified source of truth. In a flipped environment, the CDP leads real-time aggregations that integrated platforms share in a graded, electronic forum.
The organised individual customer data profiles then becomes a central focus of the business as different departments share effective technical communication through various methods.
With the shift to better customer digital experiences, the following questions remain:
- "Where do you begin with data?"
- "How can I start with some quick wins that actually deliver?"
- "How do successful businesses actually bring data together, using it to deliver positive results?"
This session is a learning experience in which global businesses can understand the unique characteristics of a CDP that allows unification of digital data and efficient use of messaging to deliver better business results.
Through this lens, we will explore effective and practical strategies that businesses can implement to support their efforts in ever-changing environments.
FyNSiS Legal CRM is a niche system designed to organize client cases in SuiteCRM to get 360 degree clients view anywhere, anytime. It automates internal communication and delivers required MIS for business critical decision overall improving law firm’s profitability enhances firm productivity.
Delvinia CEO Adam Froman was among the speakers at the Canadian Marketing Association's CMA Summit 2012, held at the Westin Harbour Castle Hotel on May 16 and 17.
Adam shared how Delvinia is marrying real time feedback from customers with deep profiling data on their digital behaviours to help organizations capture and act on the Voice of the Customer to create better customer experiences.
The Connected Consumer – Real-time Customer 360Capgemini
With Business Data Lake technologies based on EMC’s Big Data portfolio it becomes possible to move away from channel specific analytics towards a 360 customer view.
This presentation will show how technologies like Spark, Hadoop, and Kafka help companies gain a real-time view of everything their customers do and make changes to customer touch points whether mobile, web, in-store, direct marketing or existing transactional systems.
Presented by Steve Jones, Vice President, Insights & Data, Capgemini at EMC World 2016
http://www.capgemini.com/emc
As the strategic importance of data has increased, new approaches to customer analytics have emerged as well. As customer interactions with companies grow and diversify, the need to integrate data faster and deliver real-time insights is critical. This presentation explores the underlying trends driving companies to become more data-driven and invest in customer analytics. And, it outlines three types of approaches to capturing, managing, analyzing, and activating customer knowledge and insights.
From the MarTech Conference in London, UK, October 20-21, 2015. SESSION: Marketing To An Audience Of One. PRESENTATION: SAP Marketing Runs Hybris Marketing - Given by Andreas Starke - @SAP - VP & Chief Marketing Technologist, Global Marketing - SAP. #MarTech DAY1
Customer Event Hub – a modern Customer 360° view with DataStax Enterprise (DSE)Guido Schmutz
Today, companies are using various channels to communicate with their customers. As a consequence, a lot of data is created, more and more also outside of the traditional IT infrastructure of an enterprise. This data often does not have a common format and they are continuously created with ever increasing volume. With Internet of Things (IoT) and their sensors, the volume as well as the velocity of data just gets more extreme.
To achieve a complete and consistent view of a customer, all these customer-related information has to be included in a 360 degree view in a real-time or near-real-time fashion. By that, the Customer Hub will become the Customer Event Hub. It constantly shows the actual view of a customer over all his interaction channels and provides an enterprise the basis for a substantial and effective customer relation.
In this presentation the value of such a platform is shown and how it can be implemented using DataStax Enterprise as the backend.
Felix Schirl & Tom Kussmaul – Telefónica’s Evolution From CRM to a 360 View o...Heroes of CRM Conference
Learn how to elevate basic CRM data into fully detailed, centralized customer profiles. trbo's Felix Schirl and Telefónica's Tom Kussmaul will show you how to open up your data silos and take a genuinely audience-management centered approach to CRM.
Overwhelmed with data from different sources and systems?Acquia
We know a well-defined customer data management framework can help ensure that valuable customer data is not locked up in silos, but rather flows freely across the organization, not only providing a single source of truth to marketing and other customer-facing functions such as sales and service; but also enabling real-time, data-driven responses to customer actions.
According to Forrester, “On average, between 60% and 73% of all data within an enterprise goes unused for analytics.” Today there is a data deluge in most organizations, where millions of data points are coming into the system from thousands of customer touchpoints across diverse channels, platforms and devices.
Organisations first need to understand what and how data needs to be ingested into the system to effectively use a customer data platform.
The problem is, many of us face multiple challenges with integrating a CDP with all current/pre-existing relevant systems (BI, CRM, MA, 3rd Party Industry Data, etc.).
In this session (https://youtu.be/yzH_DS-Mkl8) you will learn:
- The first step in building a practical customer data integration plan and strategy.
- How to unify all data from different sources to gain a 360° view of customers (Identity Resolution)
- How to strategically and effectively deliver relevant and useful experiences based on customer data at scale
Microsoft Dynamics 365 - The Mordern Retail PlatformSonata Software
Jon Dickinson, Technology Solution Professional, Microsoft explained how Microsoft is designing their ERP solution with some advanced retail functionality.
Salesforce marketing cloud a comprehensive guide in 2021Katy Slemon
Here a complete guide on Salesforce Marketing Cloud 2021 can help you to understand your customers ; buying patterns that get your business stand out from others"
Wish you could leverage all your customer data to increase the efficiency and effectiveness of your marketing campaigns? With the emergence of Customer Data Platforms (CDP) and the compliance requirements of GDPR, companies should be seizing the opportunity to access real-time, unsiloed customer data to drive better engagements and stronger conversions. This presentation will cover how a CDP solves for marketing data pains and see how Mapp Digital customers take advantage of CDP in a post-GDPR era.
If you do ANY search engine marketing or pay per click, this event will improve your results!
Learn what's new and essential within Google Analytics, including recently added features to enhance tracking accuracy. Discover how to avoid common pitfalls that often hamper marketers.
This info packed session will also include how to improve your Google AdWords Remarketing efforts, by creating audience lists within Google Analytics.
Key Takeaways/What to expect:
* Leverage goal data to boost marketing performance.
* Use Google Analytics to determine your CPC bid strategy.
* Follow a web visitors action from online to offline.
* When and why to use Google Analytics for AdWords Remarketing.
Presenters:
Andrew Wetzler, President at MoreVisibility
Theo Bennett, Director of Analytics & Data Solutions at MoreVisibility
hybris SAP and IBM Retail Webinar presentation - How Brands Get Strongest ROI...Tero Angeria
There are many technological advances to reinvent retail and they can be surprisingly cost-efficient. From intelligent and engaging video content on in-store screens, to a customer journey crossing social and mobile touch points. All these innovations can help to merge online with offline and are adaptable to brands of any size and commerce maturity but the main question is: How do you benchmark your business and stay ahead of the competition?
In this live event we discussed the retail industry trends and IBM’s proposition for a strong ROI with hybris SAP Commerce.
AGENDA:
1. Retail Industry Trends
2. IBM’s proposition for retail using hybris SAP commerce
3. hybris Express
A Pre-Built Customer Intelligence Management System
AllSight empowers your customer-facing employees to create exceptional customer experiences. AllSight is different than your existing systems.
It manages an evolving likeness of your customer. It investigates every possible source of customer data. And it generates deep customer intelligence through analytics. It delivers that intelligence to your customer-facing employees through their existing applications or via its customer intelligence dashboard.
Learn more by reading our FREE white paper on Customer Intelligence Management and the new era of Customer 360.
Intro to AgilOne for Acquia Partners: The #1 CDP for Enterprise Brands Acquia
Your clients have it easy, right? Flush with piles of customer data, it should be simple to know exactly who their prospects and customers are, target them with the perfect message, and grow their revenue from the data they own.
But it's not.
There is more data than ever before, but marketers like your clients struggle to know the most basic details of their customers:
-96% of marketers are challenged in building a comprehensive, single view of the customers
-40% of marketers are unable to personalize because of the inability to link data across disparate technologies
It doesn’t have to be this hard.
On February 25th, join Acquia’s partner-exclusive AgilOne webinar to learn how you can use machine learning to help your clients unlock siloed data and gain a single view of their customers.
After this webinar you will:
-Know what is a CDP and how is it different than DMP, CRM, or MDM
-Learn about AgilOne’s unique approach to machine learning and AI, and how these capabilities directly benefit marketers.
-Understand how identity resolution creates a single customer view.
-Hear how brands like lululemon, Tumi, and Moosjaw use AgilOne to drive business results.
-Watch a live demo to learn how to create personalized campaigns across on and offline channels.
Today, consumers interact with brands across multiple channels.
This gives brands a multitude of opportunities to collect more customer data and use it to enhance customer experiences.
Unfortunately, this data gets stored in departmental and functional silos, and brands seldom utilize this data to their utmost potential.
Although we often read articles along the lines of ‘we live in the data economy’ or ‘data is the new oil,’ it stands true only for organizations that manage their customer data effectively.
That's why our latest webinar series is designed to help you understand and establish a key link in the larger conversation around better leveraging organizational data – including of course customer data – to drive profitability and differentiated customer experiences.
In this session (https://youtu.be/VPQC5-gQJ4Q) you will learn:
- How a CDP can be relevant to your business?
- Use cases on effective applications of CDPs to achieve desired results
Understanding how a CDP can unify your MartechAcquia
In the finale of our webinar series (https://youtu.be/KdBbWNdQX1M), learn to use proven CDP strategies and easily integrate them into your existing martech.
One of the downsides of the traditional data-capture and management approach is that there is no unified source of truth. In a flipped environment, the CDP leads real-time aggregations that integrated platforms share in a graded, electronic forum.
The organised individual customer data profiles then becomes a central focus of the business as different departments share effective technical communication through various methods.
With the shift to better customer digital experiences, the following questions remain:
- "Where do you begin with data?"
- "How can I start with some quick wins that actually deliver?"
- "How do successful businesses actually bring data together, using it to deliver positive results?"
This session is a learning experience in which global businesses can understand the unique characteristics of a CDP that allows unification of digital data and efficient use of messaging to deliver better business results.
Through this lens, we will explore effective and practical strategies that businesses can implement to support their efforts in ever-changing environments.
FyNSiS Legal CRM is a niche system designed to organize client cases in SuiteCRM to get 360 degree clients view anywhere, anytime. It automates internal communication and delivers required MIS for business critical decision overall improving law firm’s profitability enhances firm productivity.
Delvinia CEO Adam Froman was among the speakers at the Canadian Marketing Association's CMA Summit 2012, held at the Westin Harbour Castle Hotel on May 16 and 17.
Adam shared how Delvinia is marrying real time feedback from customers with deep profiling data on their digital behaviours to help organizations capture and act on the Voice of the Customer to create better customer experiences.
How to build an effective omni-channel CRM & Marketing Strategy & 360 custome...Comarch
How to tackle current market trends regarding CRM & Loyalty strategies? How to be relevant, make a difference, synchronize marketing channels and profile customers. Demo screens of Comarch CRM & Marketing platform and introduction to the Loyalty 3.0 approach. How to engage and retain customers these days?
The role of Big Data and Modern Data Management in Driving a Customer 360 fro...Cloudera, Inc.
Organizations spanning all industries are in pursuit of Customer 360, which aims to integrate and enrich customer information across multiple channels, systems, devices and products in order to improve the interaction experience and maximize the value delivered. To achieve this real-time integration requires a modern approach to working with data and the Cloud is providing a differentiating strategic platform for many organisations. Discover how you can strategically structure your data environment leveraging the Cloud to empower analytical deployment, create next generation customer applications whilst also saving costs and realising greater efficiencies.
The concept of a 360° view, especially of customers, although it potentially applies to other things too, has been around for a substantial period of time. The idea behind the 360° view of customers is that the more you know about your customers the easier it will be to meet their needs, both in terms of products and aftersales care, and to market additional goods and services to them in the most efficient fashion. Thus a 360° view helps both in terms of customer retention and acquisition, as well as up-sell and cross-sell.
In this presentation which complements Bloor Whitepaper on the "Extended 360 degree view" we will discuss why we believe that extending the traditional 360° view makes sense and we will give some uses that demonstrate why the extended 360° view represents an opportunity, both for those that have already implemented a 360° view and for those that have not.
Apache Kafka Scalable Message Processing and more! Guido Schmutz
media streams and Internet of Things. Events have to be accepted quickly and reliably, they have to be distributed and analysed, often with many consumers or systems interested in all or part of the events. How can me make sure that all these event are accepted and forwarded in an efficient and reliable way? This is where Apache Kafaka comes into play, a distirbuted, highly-scalable messaging broker, build for exchanging huge amount of messages between a source and a target.
This session will start with an introduction into Apache and presents the role of Apache Kafka in a modern data / information architecture and the advantages it brings to the table. Additionally the Kafka ecosystem will be covered as well as the integration of Kafka in the Oracle Stack, with products such as Golden Gate, Service Bus and Oracle Stream Analytics all being able to act as a Kafka consumer or producer.
Customer Event Hub – a modern Customer 360° view with DataStax Enterprise (DSE) Guido Schmutz
Today, companies are using various channels to communicate with their customers. As a consequence, a lot of data is created, more and more also outside of the traditional IT infrastructure of an enterprise. This data often does not have a common format and they are continuously created with ever increasing volume. With Internet of Things (IoT) and their sensors, the volume as well as the velocity of data just gets more extreme.
To achieve a complete and consistent view of a customer, all these customer-related information has to be included in a 360 degree view in a real-time or near-real-time fashion. By that, the Customer Hub will become the Customer Event Hub. It constantly shows the actual view of a customer over all his interaction channels and provides an enterprise the basis for a substantial and effective customer relation.
In this presentation the value of such a platform is shown and how it can be implemented using DataStax Enterprise as the backend.
inQuba: From Customer Journey Mapping to Journey Orchestration [SA Webinar]Antony Adelaar
This is the slideware that was used during the live webinar hosted by inQuba, in South Africa, on the 11th April 2019. The recording is available here: https://youtu.be/AmbozV9dp20
While customer journey maps are interesting and offer a view of what business anticipates, they’re conceptual at best. Real customer journeys can only be built by data (the things customers really do), and today’s business needs approaches to influencing the very journeys being discovered. This is Customer Journey Orchestration.
IMAGINE YOU COULD ANTICIPATE & FIX THE CUSTOMER JOURNEYS OF TOMORROW, SYSTEMATICALLY.
Identifying today’s customers that are in distress is important, because we want to intervene and reinvent their experiences. Equally important is the ability to anticipate customers who will be in trouble tomorrow, and intervene proactively. It’s systematised service recovery, and ultimately customer retention.
Customer Journey Management, and specifically Customer Journey Orchestration, introduces break-through thinking and techniques for intervening and nudging in a way that keeps and grows customers.
Our speakers answered the following questions:
• How do you discover and visualize the real customers' journeys as they navigate your products and channels?
• How do you intervene and correct poor customer experiences?
• How do you anticipate customer churn, in real time?
• How do you anticipate tomorrow’s poor experiences and nudge customers proactively?
• How do you do all this at scale?
Speakers:
TRENT ROSSINI (COO, inQuba)
ANTONY ADELAAR (Head of Product, inQuba)
For further information, please visit us here: https://www.inquba.com/
Mail us here: info@inquba.com
CONNECT
Facebook: https://www.facebook.com/inQubaCX/
Twitter: https://twitter.com/inQubaCX
LinkedIn: https://www.linkedin.com/company/inquba/
inQuba: From Customer Journey Mapping to Journey Orchestration [Aus Webinar]Antony Adelaar
This is the slideware that was used during the live webinar hosted by inQuba, in Australia, on the 9th May 2019. The recording is available here: https://youtu.be/UvfxepGMoPw
While customer journey maps are interesting and offer a view of what business anticipates, they’re conceptual at best. Real customer journeys can only be built by data (the things customers really do), and today’s business needs approaches to influencing the very journeys being discovered. This is Customer Journey Orchestration.
IMAGINE YOU COULD ANTICIPATE & FIX THE CUSTOMER JOURNEYS OF TOMORROW, SYSTEMATICALLY.
Identifying today’s customers that are in distress is important, because we want to intervene and reinvent their experiences. Equally important is the ability to anticipate customers who will be in trouble tomorrow, and intervene proactively. It’s systematised service recovery, and ultimately customer retention.
Customer Journey Management, and specifically Customer Journey Orchestration, introduces break-through thinking and techniques for intervening and nudging in a way that keeps and grows customers.
Our speakers answered the following questions:
• How do you discover and visualize the real customers' journeys as they navigate your products and channels?
• How do you intervene and correct poor customer experiences?
• How do you anticipate customer churn, in real time?
• How do you anticipate tomorrow’s poor experiences and nudge customers proactively?
• How do you do all this at scale?
Speakers:
MARGOT BIRBECK (Director, inQuba Australia)
ANTONY ADELAAR (Head of Product, inQuba)
For further information, please visit us here: https://www.inquba.com/
Mail us here: info@inquba.com
CONNECT
Facebook: https://www.facebook.com/inQubaCX/
Twitter: https://twitter.com/inQubaCX
LinkedIn: https://www.linkedin.com/company/inquba/
inQuba: Customer Journey Management for Insurers - The Science of Winning & K...Antony Adelaar
This is the slide material which was presented during a live webinar hosted by inQuba on the 4th May 2018.
Webinar recording here: https://youtu.be/kqdEJ3yrCMM
WEBINAR SPEAKERS
Our industry expert speakers were Jeanne Bliss (Co-Founder, CXPA. President, CustomerBliss), Graham Clark (North American CX Transformation Lead, inQuba) & Trent Rossini (COO, inQuba)
QUESTIONS THAT WERE ADDRESSED
How do you discover and visualize the real customers' and agents' journeys as they navigate your products and channels?
How do we identify obstacles & drop offs in the journeys, in real time?
How do you intervene in order to nudge customers back onto their paths, while assisting agents to reach their goals, and ensure that they love the journey they’re on?
How do you do all this at scale, creating an operating model that is customer experience-driven?
For further information on inQuba Journey Analytics or other products, please visit us here: https://www.inquba.com/
Mail us here: info@inquba.com
CONNECT
Facebook: https://www.facebook.com/inQubaCX/
Twitter: https://twitter.com/inQubaCX
LinkedIn: https://www.linkedin.com/company/inquba/
A pre-built Customer Intelligence Management system.
AllSight empowers your customer-facing employees to create exceptional customer experiences. AllSight is different than your existing systems.
It manages an evolving likeness of your customer. It investigates every possible source of customer data. And it generates deep customer intelligence through analytics. It delivers that intelligence to your customer-facing employees through their existing applications or via its customer intelligence dashboard.
Learn more by reading our FREE white paper on Customer Intelligence Management and the new era of Customer 360.
Data is spread across dozens of specialized systems, making it increasingly difficult for retailers to provide the personalized service consumers crave. Listen in as Acumen’s Anita Constantino and SalesForce’s Maria Humphrey on Aug. 4th, 2016 at 2 PM ET discuss the best ways to enhance the customer experience by leveraging omnichannel communication: http://rtou.ch/2am420J
Ecommerce Web Design Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Ecommerce Web Design Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2Yk9CKV
If an agency wants to innovate continuously its service offering, the role of a product owner is essential. We shared our current knowledge of how we have implemented the role of a product owner within Digital Marketing agencies.
Hvantage is fast and flexible so retailers can easily adapt to the changing landscape of consumer expectations and scale when they grow.
3D Cart is the premier platform for over 18 years in eCommerce and $4 billion in online transactions.
Loved the sessions at the Forum annual Customer Strategy & Planning conference.
We where very proud to be able to talk about best practice approach’s for Identifying and mapping customer journeys and tracking the service gaps which drive a misalignment between the journeys customers expect and the one they receive.
Looking forward to support organisations as they develop their customer centric journeys
Loved the sessions at the Forum annual Customer Strategy & Planning conference.
We where very proud to be able to talk about best practice approach’s for Identifying and mapping customer journeys and tracking the service gaps which drive a misalignment between the journeys customers expect and the one they receive.
Looking forward to support organisations as they develop their customer centric journeys
GoQueue - Friction Less Customer Experience ManagementHitesh Thakkar
In Next Normal world, contactless will be normal as well as managing customers at service outlets. GO|Queue is platform which provides Safest, Fastest and profitable customer interactions.
Redefine the Delivery of Financial Services Journeys That Clients LOVE! [inQu...Antony Adelaar
This is the slideware used in a live inQuba & Microsoft webinar hosted on the 23rd of September 2020.
Recording here: https://youtu.be/J89zWhnpCb4
Do you want to learn how to use digital platforms in the FSI industry to stay relevant to your customers in the Digital Economy?
Join inQuba MD, Trent Rossini, and Microsoft FSI Sales Lead, Servaas Venter, in an upcoming webinar, where you’ll learn:
• When and why customers are likely to lapse
• How to nudge customers to achieve their signup goals
• The actions you can take to retain high risk customers
• How to obtain continuous customer feedback during their journey
• How to augment your legacy systems with modern digital platforms
• How to kick off conversion and retention programmes for your customers
Learn how to redefine the delivery of Financial Services client journeys that customers LOVE!
bluepath solution for Banking and Finance sector providing Indoor Positioning, Indoor Navigation, Proximity Notifications, Asset Tracking and Location Based Services.
Magento Web Design Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Magento Web Design Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/34j9W0f
Similar to Graph in Customer 360 - StampedeCon Big Data Conference 2017 (20)
Why Should We Trust You-Interpretability of Deep Neural Networks - StampedeCo...StampedeCon
Despite widespread adoption and success most machine learning models remain black boxes. Many times users and practitioners are asked to implicitly trust the results. However understanding the reasons behind predictions is critical in assessing trust, which is fundamental if one is asked to take action based on such models, or even to compare two similar models. In this talk I will (1.) formulate the notion of interpretability of models, (2.) provide a review of various attempts and research initiatives to solve this very important problem and (3.) demonstrate real industry use-cases and results focusing primarily on Deep Neural Networks.
The Search for a New Visual Search Beyond Language - StampedeCon AI Summit 2017StampedeCon
Words are no longer sufficient in delivering the search results users are looking for, particularly in relation to image search. Text and languages pose many challenges in describing visual details and providing the necessary context for optimal results. Machine Learning technology opens a new world of search innovation that has yet to be applied by businesses.
In this session, Mike Ranzinger of Shutterstock will share a technical presentation detailing his research on composition aware search. He will also demonstrate how the research led to the launch of AI technology allowing users to more precisely find the image they need within Shutterstock’s collection of more than 150 million images. While the company released a number of AI search enabled tools in 2016, this new technology allows users to search for items in an image and specify where they should be located within the image. The research identifies the networks that localize and describe regions of an image as well as the relationships between things. The goal of this research was to improve the future of search using visual data, contextual search functions, and AI. A combination of multiple machine learning technologies led to this breakthrough.
Predicting Outcomes When Your Outcomes are Graphs - StampedeCon AI Summit 2017StampedeCon
In many modern applications data are collected in unusual form. Connectome or brain imaging data are graphs. Wearable devices measuring activity are functions over time. In many cases these objects are collected for each individual or transaction leaving the statistician with the challenge of analyzing populations of data not in classical numeric and categorical formats in big spreadsheets. In this talk I introduce object oriented data analysis with an application we recently developed for regression analysis. This talk will be aimed at the general data scientist and emphasis on the concepts and not mathematical detail. The take home message is how can we use covariates (i.e., meta-data) to predict what the structure of a brain image graph will be.
Novel Semi-supervised Probabilistic ML Approach to SNP Variant Calling - Stam...StampedeCon
This talk aims to dive into technical details in machine learning model development, implementation and values it bring to Monsanto breeding pipeline. We genotype over 100 million seeds a year in order to save field resources and product development cycle time. Automation and high throughput production from the lab becomes key to R&D success. In house predictive model development incorporated random forest ensemble based approach with additional features derived from gaussian mixture model. The results show over 95% accuracy with less than 1% false positives/negatives. Model is highly generalizable with over 10 million data points being trained and tested on. The model also offers probabilistic approach to present genotypes in a more meaningful way and help enhanced downstream genomics analyses. The talk targets audience who are in breeding, genetics, molecular biology, and data scientists who are interested in practical applications.
How to Talk about AI to Non-analaysts - Stampedecon AI Summit 2017StampedeCon
While artificial intelligence for self-driving cars and virtual assistants gets a lot of the notion of communicating the needs, effectiveness and measurements is complicated when speaking “geek”! The work of an analyst, however, does not just involve conducting data analysis within but communicating, championing and speaking simply when talking to the organization, clients and management.
Getting Started with Keras and TensorFlow - StampedeCon AI Summit 2017StampedeCon
This technical session provides a hands-on introduction to TensorFlow using Keras in the Python programming language. TensorFlow is Google’s scalable, distributed, GPU-powered compute graph engine that machine learning practitioners used for deep learning. Keras provides a Python-based API that makes it easy to create well-known types of neural networks in TensorFlow. Deep learning is a group of exciting new technologies for neural networks. Through a combination of advanced training techniques and neural network architectural components, it is now possible to train neural networks of much greater complexity. Deep learning allows a model to learn hierarchies of information in a way that is similar to the function of the human brain.
Foundations of Machine Learning - StampedeCon AI Summit 2017StampedeCon
This presentation will cover all aspects of modeling, from preparing data, training and evaluating the results. There will be descriptions of the mainline ML methods including, neural nets, SVM, boosting, bagging, trees, forests, and deep learning. common problems of overfitting and dimensionality will be covered with discussion of modeling best practices. Other topics will include field standardization, encoding categorical variables, feature creation and selection. It will be a soup-to-nuts overview of all the necessary procedures for building state-of-the art predictive models.
Don't Start from Scratch: Transfer Learning for Novel Computer Vision Problem...StampedeCon
In this session, we’ll discuss approaches for applying convolutional neural networks to novel computer vision problems, even without having millions of images of your own. Pretrained models and generic image data sets from Google, Kaggle, universities, and other places can be leveraged and adapted to solve industry and business specific problems. We’ll discuss the approaches of transfer learning and fine tuning to help anyone get started on using deep learning to get cutting edge results on their computer vision problems.
Bringing the Whole Elephant Into View Can Cognitive Systems Bring Real Soluti...StampedeCon
Like the story of the six blind men trying to explain the nature of an elephant, current research in cognitive computational systems attempts to identify the nature of an illness, human behavior, or socio-economical phenomenon, from their own perspective.
At present, there is no agreed upon definition for cognitive systems. One large communication corporation defines cognitive systems as a category of technology that uses artificial intelligence, machine learning and reasoning, to enable people and machines to interact more naturally. It also extends and magnifies human expertise and cognition to enable accurate decisions on time. Two of the most famous risk and financial advisory firms agree with that interpretation. A different large corporation, however, considers “cognitive systems” as merely marketing jargon.
If cognitive systems are going to help us solve challenging problems in medicine, economics, or other fields, three aspects must be considered in order to reveal the “true nature of the elephant”.
§ All facets of the problem must be addressed, like the main parts of the elephant had to be touched by the men.
§ These facets must be properly assembled, like the men needed to join hands around the elephant in order to understand what it was.
§ This assembly must be completed within sufficient time to anticipate future decisions. Just like the men needed to know what an elephant is before the next one charges them.
This talk will explain how agnostic (unsupervised, blinded) machine learning findings can be assembled by multiobjective and multimodal optimization research techniques would be utilized to uncover a multifaceted view of the “elephant”, in this case the human being (e.g., genomic variants, personality traits, brain images). It will also give real-world examples of how this knowledge will “extend the human capabilities” by achieving an integrative assessment of the whole person in relation to their risk, which will allow professionals to generate accurate person-centered policies: from personalized diagnoses, business opportunities, or the prevention of outbreaks.
Automated AI The Next Frontier in Analytics - StampedeCon AI Summit 2017StampedeCon
This talk will walk through the important building blocks of Automated AI. Rajiv will highlight the current gaps in the analytics organizations, how to close those gaps using automated AI. Some of the issues discussed around automated AI are the accuracy of models, tradeoffs around control when using automation, interpretability of models, and integration with other tools. These issues will be highlighted with examples of automated analytics in different industries. The talk will end with some examples of how automated AI in the hands of data scientists and business analysts is transforming analytic teams and organizations.
AI in the Enterprise: Past, Present & Future - StampedeCon AI Summit 2017StampedeCon
Artificial Intelligence has entered a renaissance thanks to rapid progress in domains as diverse as self-driving cars, intelligent assistants, and game play. Underlying this progress is Deep Learning – driven by significant improvements in Graphic Processing Units and computational models inspired by the human brain that excel at capturing structures hidden in massive complex datasets. These techniques have been pioneered at research universities and digital giants but mainstream enterprises are starting to apply them as open source tools and improved hardware become available. Learn how AI is impacting analytics today and in the future.
Learn how AI is affecting the enterprise including applications like fraud detection, mobile personalization, predicting failures for IoT and text analysis to improve call center interactions. We look at how practical examples of assessing the opportunity for AI, phased adoption, and lessons going from research, to prototype, to scaled production deployment.
A Different Data Science Approach - StampedeCon AI Summit 2017StampedeCon
This session will focus on how to execute Data Science caliber efforts by creating teams with the attributes of Data Science to deliver meaningful results. As Data Scientists are harder to find and keep, this session should appeal to anyone who is either seeking an alternative approach to executing Data Science delivery or augmenting their current Data Science model with additional options.
End-to-end Big Data Projects with Python - StampedeCon Big Data Conference 2017StampedeCon
This talk will go over how to build an end-to-end data processing system in Python, from data ingest, to data analytics, to machine learning, to user presentation. Developments in old and new tools have made this particularly possible today. The talk in particular will talk about Airflow for process workflows, PySpark for data processing, Python data science libraries for machine learning and advanced analytics, and building agile microservices in Python.
System architects, software engineers, data scientists, and business leaders can all benefit from attending the talk. They should learn how to build more agile data processing systems and take away some ideas on how their data systems could be simpler and more powerful.
Doing Big Data Using Amazon's Analogs - StampedeCon Big Data Conference 2017StampedeCon
Big Data doesn’t have to just mean Hadoop any more. Big Data can be done in the cloud, using tools developed by the Cloud providers. This session will cover using Amazon AWS services to implement a Big Data application. We will compare and contrast different services from Amazon with the Hadoop equivalents.
Enabling New Business Capabilities with Cloud-based Streaming Data Architectu...StampedeCon
Using big data isn’t about doing the same things we’ve always done just with different technologies. The technology advances that we’ve chosen to label as big data create the opportunity for wholly new kinds of solutions. Two of the key advances that are enabling new business capabilities are cloud-based data management platforms and streaming data processing and analytics.
In this session, Paul Boal will drill into the cloud-based streaming data architecture that has made possible EVŌ, a new breakthrough health and wellness platform. EVŌ uses a game-changing approach that leverages over 60 billion data points and a predictive analytics engine to intervene BEFORE someone becomes critically ill. All of this is possible by leveraging data from smartphones and wearable fitness devices along with advanced analytics which then help users develop and sustain positive behaviors. Attendees will learn how to create a cloud- based architecture that can receive data, apply multiple layers of dynamic business rules, and drive alerts and decisions through real-time stream processing using technologies including web services, Amazon DynamoDB and Kinesis, Drools, and Apache Spark.
Big Data Meets IoT: Lessons From the Cloud on Polling, Collecting, and Analyz...StampedeCon
The collection and use of Big Data has become an important part of modern business practice. The Internet of Things (IoT) movement promises to provide new opportunities for businesses interested in the intersection of people and technology. It is also wrought with pitfalls for practitioners and researchers who struggle to make sense of an increasing cacophony of signals. How should they poll and collect data from millions of signals in a way that is manageable, scalable, and statistically valid? How should they analyze and predict using these data? This presentation will discuss these challenges with applied examples from monitoring and managing one of the world’s largest computers.
Innovation in the Data Warehouse - StampedeCon 2016StampedeCon
Enterprise Holding’s first started with Hadoop as a POC in 2013. Today, we have clusters on premises and in the cloud. This talk will explore our experience with Big Data and outline three common big data architectures (batch, lambda, and kappa). Then, we’ll dive into the decision points to necessary for your own cluster, for example: cloud vs on premises, physical vs virtual, workload, and security. These decisions will help you understand what direction to take. Finally, we’ll share some lessons learned with the pieces of our architecture worked well and rant about those which didn’t. No deep Hadoop knowledge is necessary, architect or executive level.
Creating a Data Driven Organization - StampedeCon 2016StampedeCon
Companies today are all focused on finding new consumption models to better utilize the data they produce. This presentation will provide insights and best practices for creating the organization and sponsorship necessary to set the foundation for success.
For this session, Dan will provide an overview of the process and methodologies he employs to establish and sustain a Data Driven Culture. Key topics will include:
Data Driven Culture
Executive Sponsorship
Organizational Structure – Collaboration Hubs and Bi-Modal Analytics
Role of Hadoop and Big Data as Part of Data Driven Culture
Using The Internet of Things for Population Health Management - StampedeCon 2016StampedeCon
The Internet of (Human) Things is just beginning to take shape. The human body is an inexhaustible source of data about personal health, and the healthcare industry is just beginning to scratch the surface of the potential insights and value that will come from that data. While much of healthcare traditionally focuses on the episodic delivery of services, the Affordable Care Act is pushing healthcare providers, payers, and self-funded employer groups to look at ways to proactively encourage healthy behaviors. Providing personal health devices as a way to promote individual health is one way that healthcare is beginning to take advantage of IoT technologies. This session provides insight into how IoT is being leveraged in population health management through a solution jointly delivered by Amitech Solutions and Big Cloud Analytics. Attendees will learn how Hadoop is being used to gather personal device from various vendors, integrate and analyze that information, differentiate trends across regional and cultural diversity, and provide personal recommendations and insights into health risks. This session presents one important way the healthcare industry is leveraging IoT.
Turn Data Into Actionable Insights - StampedeCon 2016StampedeCon
At Monsanto, emerging technologies such as IoT, advanced imaging and geo-spatial platforms; molecular breeding, ancestry and genomics data sets have made us rethink how we approach developing, deploying, scaling and distributing our software to accelerate predictive and prescriptive decisions. We created a Cloud based Data Science platform for the enterprise to address this need. Our primary goals were to perform analytics@scale and integrate analytics with our core product platforms.
As part of this talk, we will be sharing our journey of transformation showing how we enabled: a collaborative discovery analytics environment for data science teams to perform model development, provisioning data through APIs, streams and deploying models to production through our auto-scaling big-data compute in the cloud to perform streaming, cognitive, predictive, prescriptive, historical and batch analytics@scale, integrating analytics with our core product platforms to turn data into actionable insights.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
19. How is that different then a RDBMS?
RDBMS Graph
• EnEEes based
• Shallow 1:1 foreign key
relaEonships
• RelaEonship following down
mainly by JOINS and UNIONS
at query Eme
• Rigid data structure
• Table based
• SQL Query language
• All about the relaEonships.
• Deep, complex relaEonship
structure
• EnEEes are almost a second
class ciEzen.
• Flexible data structure
• No tables!
• Specialized Graph query
language.
26. Example of C360 – A day in a life of a bank customer
2
6
paid her lunch using ABC
bank’s debit card
11am 9am
made purchase at local
flower shop with bank’s
credit card
3pm
paid credit card bills with her ABC
online banking checking acct
4:15p
m
6pm
Customer of Bank ABC with mulEple accounts and cards
Profile: 68 yrs old, female, Florida resident, no young family members, customer since 1995
A transacEon was
made using the
customer’s credit card
showing purchase of
motorcycle in Aruba
customer paid her grocery at
Safeway with check from the
ABC bank
real Eme alert was triggered due to unusual item and
locaEon purchase. Bank’s Fraud Department sent a text
msg to the customer to verify the purchase, and freezed
the card
customer got text msg from the bank, called customer service
rep in her local branch. The rep was already aware of the issue
and verified the motorcycle purchase was a fraud. The bank
invalidated customer’s credit card and issued a new card.
4:18p
m