This document discusses several issues related to maintaining existing clients for financial advisors. It notes that advisors spend 5 times as much effort acquiring new clients as retaining existing ones, creating incentive to keep clients loyal. Some key reasons clients leave include a failure to understand goals/objectives (51%) and poor communication skills of the advisor (44%). Additionally, 25% feel taken for granted. The document suggests understanding clients' goals, maintaining good communication, and ensuring clients do not feel neglected are important for retaining existing clients.