CONSTANTINA_TSIPIS -CV
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This document is a resume for Constantina Tsipsis summarizing her work experience and qualifications. She has over 15 years of experience in customer service, logistics, and retail management roles processing orders, entering inventory data, and balancing cash flows. Her resume lists computer skills and languages including English, French, and Greek. She has a college education in sociology and social science and an interest in photography, graphics, music, and culture.
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CONSTANTINA_TSIPIS -CV
- 1. CONS TA N TI N A TS I P I S (514) 544-0881 (514) 452-6587 dinaa68@hotmail.com S um m a r y Aptitudes Innovator, meticulous, adaptable, team spirit, positive attitude, quick learner, strong communication and people skills, ability to multi-task and meet strict deadlines Computer Skills Photoshop, Illustrator, QuarkExpress, Flash, GoLive, Microsoft Word, Outlook, Excel, Retail 1, Mapics, XA Languages English, French, Greek E x p e r i e n c e DOREL DISTRIBUTION CANADA March 2010 – February 2014 Customer Service Representative / Order Entry Co-ordinator Process orders for Juvenile, Recreation, Ready to Assemble, Home and Office and Cycling Sports Group divisions Communicate with sales representatives on daily basis to ensure satisfaction by carefully attending customer’s needs Process orders for independent customers under appropriate sales representative and ensuring that information is complete and accurate Ensure all items are available for orders by using appropriate procedures Follow up on orders to ensure timely delivery through optimal information sources Issue return authorizations once issue has been identified Communicate with part specialist to issue part replacements needed for each situation Prepare split truck shipments for bulk deliveries Process a month end report to ensure all orders have left the shipping department on time and to recognize issues that require additional levels of intervention Communicate with various departments such as consumer relations, accounting, purchasing, inventory shipping and warehouse Audit inventory count of warehouse Enter inventory data into the system with a timely and high level of accuracy Create a daily inventory report for US and Canada GROUPE DYNAMITE INC. December 2005 - March 2010 Logistics Support Clerk Enter quantities for all new and old purchase orders Verify and matching invoices and packing slips to appropriate orders Produce count sheets for warehouse to submit with actual quantities received Adjust discrepancies of quantities ordered to warehouse count when goods are received Prepare such documents to process for payment Create monthly debit sheets for the account payable department Enter weekly markdowns and communicate the information to stores Enter refill quantities into system needed from warehouse to stores Shuffle goods between stores Spot check inventory count of warehouse and enter data accurately Enter data of stores inventory into the system with a high level of accuracy Produce and communicate the top 20 sales of week to stores Record and document management and filling
- 2. Make appointments with suppliers for goods to be delivered to the warehouse Answer incoming calls, as well as visitors and directing to appropriate contacts Communicate with various departments such as, Sourcing, Account Payables, Buying, Allocation, Inventory, and Warehouse Train new staff METROPOLITAIN PARKING INC. September 2001- July 2004 Assistant Manager Train new staff Make the staff’s schedule Assign certain duties to staff Office paperwork Attend to customers Balance cash flow and deposit at the end of the shift Close the report Also done one month of data entry for the head office General administration and mail services Document management and filling Computerize records management BENTLEY LEATHERS INC June 1996- July 2001 Store Manager – Place Bonaventure (1999 - 2001) Office paper work Train new staff Assign certain duties to staff Make the staff’s schedule Responsible for visual display of store Take inventory, entering it in computer & inventory paper work Responsible for opening and closing store Balance cash flow and deposit at the end of the day Responsible for ordering the merchandise and pricing new products Sales Consultant - EATON CENTRE / PLACE VILLE MARIE (1996 - 1999) Developed communication skills with public and specialized in selling luggage and leather goods Responsible for opening and closing store Balance cash flow and deposit at the end of the day Recognized for achievements in net sales increase E d u c a t i o n Computer Graphics DVS Obtained Rosemount Technology Center (2002 - 2003) Sociology Concordia University (1998) Social Science DEC Obtained Vanier College (1996 – 1998) I n t e r e s t s Photography, Graphics, Listening to music, visiting museums, Watching movies, Reading, Walking, Bicycle riding 2 C O N S T A N T I N A T S I P I S