Sandro Tavares is seeking an IT role and has over 15 years of experience as an IT technician performing tasks such as hardware and software installation, repairing desktops and laptops, network setup, and data wiping. He is proficient in English, Portuguese, French and Spanish and has experience working for IT support companies as well as freelancing. His skills include installing and troubleshooting various operating systems, analyzing and fixing software and hardware issues, and general computer maintenance.

1. SANDRO TAVARES
3e Randolph Street • London NW1 0SS
M: 07792 493 737; E: icks19@hotmail.com
Key Skills
• Multi-lingual: English, Portuguese, French and Spanish
• Holder of full European driving license
• Ability to work well under pressure and to deadlines
• Being well-mannered and professional, I also have excellent written and verbal communication
skills
Computer Skills
• Able to repair, install, upgrade and maintain desktop and notebook computers as well as printers,
scanners and other devices
• Able to write engaging technical documents to assist users in software/hardware usage
• Extensive knowledge of technological trends and developments
• Able to replace and refurbish hardware: desktops, laptops and other components
• Able to install/upgrade various operating systems: Windows NT/2000/XP/Vista/7/8/10, OSX, Linux
• Able to analyze, identify and troubleshoot ‘bugs’ and ‘glitches’
Work Experience
IT Technician, Computer Aid, London 2013 – Present
• Wiping data from Hard Disks in order to secure client’s data
• General Refurbishment of Laptops/Desktops by installation Hardware/Software
• Testing TFT monitors to ensure they function as intended and no scratches/marks are present
IT Technician, Freelance, London 2005 – Present
• Performing installation of systems
• Installing programs like Microsoft office, antivirus, media players
• Repairing desktop and laptop hardware
• Diagnosing software conflicts
• Installing new and additional components on desktop and laptop devices as well as repairs to
iPods/iPhones, cameras and tablet devices
• General maintenance on desktop and laptop: re-formatting or re-installing systems

2. • Setup of home and office networks
• Diagnose network conflicts
Computer Service Technician, Alcotronica, Alcobaca 12/2000 – 06/2002
• Installed, maintained, and upgraded desktop and notebook computers (Hardware & Software);
performed maintenance on printers
• Repaired desktop and laptop parts
• Arranged for replacement equipment to be installed
• Responding immediately to equipment breakdowns, fixed faults on site
• Providing 1st/2nd line support to users
Education History
Ciclo De Alcobaca, Portugal 1995
GCSE Equivalent, including English, Mathematics, and Science.
Reference available upon request