Salesforce for SIS - Eric Healing

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The document discusses Liverpool School of Tropical Medicine's (LSTM) decision to implement Salesforce for its student information system (SIS). LSTM was founded in 1898 and became an independent higher education institution. It is considering an off-the-shelf SIS like Salesforce to replace its current system and integrate various student and program data into a single source of truth. The implementation would be rolled out over multiple years starting with student applications in 2014 and finishing with PhD students in 2016. Eric Healing, LSTM's IT Director, is presenting on why they are implementing a new SIS.

LSTM JISC Petra Kucha
Salesforce for SIS
Eric Healing
IT Director
LSTM

Liverpool School of Tropical Medicine
• Founded 1898 by Sir Alfred Lewis Jones
• First lecturer was Ronald Ross, first British
recipient of the Nobel Prize in Physiology or Medicine

Off-the-shelf v Custom Build?
• One year to implement

Student
Intranet
Office 365
LSTM
Network
Student
Information
System
Virtual
Learning
Environment
LSTM
Website
Library
Information
Website
Student
Printing
Programme &
Module
Specifications
Student
ID Cards
Statutory
Reporting
(HESES, HESA)
Student & Programme Data| Single Source of Truth
Student
Programme
Student &
ProgrammeProgramme
Student
Student
Student
Student &
Programme

Student & Programme Data| Single Source of Truth

Rollout Schedule
• Student Applications – Sept 2014
• Student Experience – Sept 2015
• PhD students – Sept 2016

Contact details
Eric Healing
Director of IT Services
eric.healing@lstmed.ac.uk

Heriot-Watt University has campuses in the UK, Dubai, and Malaysia with over 29,000 students studying globally. The university aims to increase its international reputation and standing through sustainable global growth. Currently, 80% of students and 45% of income come from international activities. The university faces challenges in unifying its operations across time zones and distances but is implementing unified systems, services, and infrastructure to connect its global campuses.

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This document summarizes a Jisc strategy forum that took place in Northern Ireland on December 14, 2023. It outlines Jisc's planned services and initiatives for 2023-2024, including expanding network access and launching new cybersecurity, analytics, and equipment services. It discusses feedback received from further and higher education members on how Jisc can better deliver solutions, empower communities, and provide vision/strategy. Activities at the forum focused on understanding members' needs/challenges and discussing how Jisc can better support key priorities in Northern Ireland, such as affordable infrastructure, digital skills, and cybersecurity for FE and efficiency, student experience, and collaboration for HE.

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Jisc

This document summarizes a Jisc Scotland strategy forum that took place on December 12, 2023. It outlines Jisc's planned solutions and services for 2023-2024 including deploying resilient Janet access, IT health checks, online surveys, SD-WAN services, and more. The document discusses how Jisc engages stakeholders through relationship management, research, communities, training and events. It summarizes feedback from further education and higher education members on how Jisc can improve advocacy by delivering the right solutions, empowering communities, and having a clear vision and strategy. Finally, it outlines activities for the forum, including understanding members' needs and priorities and discussing how Jisc supports national priorities in Scotland.

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The Jisc provided a strategic update to stakeholders. Key highlights included: - Achievements from the last year like data collection and analysis following the HESA merger, digital transformation support, and cost savings from licensing deals. - Customer testimonials from Bridgend College on extending eduroam and from the University of Northampton on curriculum design support from Jisc. - Priorities for the coming year like connectivity upgrades, new cybersecurity services, and improved customer experience. - A financial summary showing income sources like membership fees and expenditures on areas like connectivity and cybersecurity.

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This document summarizes VirtualSpeech, a company that provides virtual reality (VR) and artificial intelligence (AI) powered professional development training. It offers over 150 online courses covering topics like public speaking, leadership, and sales. Users can practice skills in immersive VR scenarios and receive feedback from conversational AI. The training is used by over 450,000 individuals across 130 countries and 150 universities. VirtualSpeech aims to enhance traditional learning with interactive VR practice sessions and real-time feedback to boost skills retention.

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