LSTM established in 1898 as the first institution dedicated to tropical medicine. It implemented Brightspace in 2014-2015 after gaining HEI status to have its own systems independent from the University of Liverpool. The implementation focused on usability, look and feel, and integrations. It conducted two pilot programs with improvements based on feedback. By September 2015 all courses used Brightspace. Staff engagement included training and sneak previews. Successes included early access, single sign on, custom roles, and feedback surveys. Future plans include continuous delivery, off-campus support, and navigation improvements based on ongoing user feedback.
1. Moving to the Brightside
Dan Robinson – Liverpool School of Tropical Medicine
2. Who are we?
• Established in 1898
• The first institution in the world dedicated to
research and teaching in tropical medicine
• Heavy research focus – £300m portfolio
• 600 students worldwide, 68 countries
• Postgraduate, professional courses, short
courses
3. Sir Ronald Ross, 1st British winner of
Nobel Prize, for discovery of
transmission of malaria by mosquito
Founder Sir Alfred Jones,
Liverpool ship owner,
£350 in 1898
Dagnall Laboratory, still in use today
Venom extraction at LSTM herpetarium
School at turn of century
Our emblem, which is now
embodied in our logo
Current work includes: Impregnated
Bednet trials, Zika virus forum, Serious
Gaming
4. Background to change
• Historically systems and support provided by University of Liverpool
• Recognition in 2013 following HEI status LSTM would need it’s own
systems
• 2013/14 Review of school need and evaluation of VLEs
• 2014/15 Work carried out on implementation, configuration and
integration
• December 2014 first pilot course in BrightSpace
• Full rollout September 2015
6. Institutional Challenges
• Catering for a diverse student population
• Managing the user experience of different types of students
• Integrating with an immature IT infrastructure
• Integrating with an SIS which was in development
• User engagement
• Sharing of good practice
8. It is a very unfriendly
system with non
intuitive menus.
difficult to navigate
not intuitive
bit boring
Clunky and not
very visually
appealing
9. Limitations of the legacy systems
• Granularity of Blackboard implementation
• Poor user experience of gaining access
• Multiple usernames and passwords
• Inability of gaining early access
• Lack of social spaces
10. Where did we focus our attention?
Functionality
Usability
• Simple navigation and page construction
• Integrations with other systems
• Single sign on of all tools
Look and feel
11. Requirements
• Non teaching spaces
• Early access to systems via the SIS
• Pre course engagement with students
• Personalised student experience
• Staff access to all courses (‘observer’ role)
• Full single sign on across all systems
• Visual appeal
• Integrations
• LTI
• SIS
12. Long implementation period prior to year 1
• Pilot #1
• Diploma in Tropical Nursing Dec 2014 intake
• 80 students, 3 weeks
• Brightspace with UoL systems (email, SIS etc.)
• Pilot #2
• Same course, May 2015 intake
• Brightspace all new LSTM systems (email, SIS, sharepoint intranet)
• Good feedback – leading to changes/improvements to interface
• Sept 2015 – All courses in Brightspace
• 4 diplomas, 33 MSc units
Migration
13. Staff engagement
• Sneak preview events
• Departmental meetings
• Board of studies meetings
• Brightspace in Your Space
• Formal training events
• Personal invitations to Module Convenors/Directors of Studies
• Discuss the migration
• An opportunity to improve practice!
14. What has been successful
• Early access to Brightspace
• SSO
• Integrations
• Binder
• Use of roles to enable a personalised experience.
• Integration with Zopim
• Visual customisation
15. Use of roles to enable a personalised experience.
“Observer role”
Welcome widget
18. Gathering user feedback
• Surveys
• Anonymous digital feedback
box
• Formal committees
Student and staff user groups.
• Meet 3 times per year
Evidence based discussions
with staff
19.
20. The future
• Continuous delivery - eek!
• Developing approaches to support off campus delivery
• Adoption of minimum standards
• Use of the LOR
• Timetable integration
• Revisit navigation + design in light of student and staff feedback
21. With thanks to D2L for their excellent support
through this process
Editor's Notes
Full rollout - Brightspace
Roles – both student and staff roles give a personalised experience to the system.
Programme homepages
Student community sites
L&T community
User focussed events – lots of training oppprtunities.
What did we find? Engagment was poor, useage high
Users want to know what's happening.
Building a relationship of trust
Very positive relationship built with students before they arrive.
They already know the DoS and TEL and Admin staff
SSO across all tools including Office 365 and Panopto
3 main roles, include staff development role, including observer role, giving a personalised experience of the system, whilst part of the school ,but also individual, target new items to groups within course, staff different experience in terms of instructor and observer role.