Sakshi Gupta
BBA 1st Year
Dezyne E’cole College, Ajmer
www.dezyneecole.com
Market Segmentation
By:
Market Segmentation
The process of dividing a
potential market into distinct
subsets of consumers and
selecting one or more
segments as a target market to
be reached with a distinct
marketing mix.
Phases of Marketing Strategy
1. Market Segmentation
2. Target Market and
Marketing Mix Selection
3. Product/Brand Positioning
Segmentation Studies Need
• Discover the needs and wants of groups of
consumers to develop specialized products to
satisfy group needs
• Used to identify the most appropriate media
for advertising
Bases of Segmentation
• Geographic
• Demographic
• Psychological
• Psychographic
• Sociocultural
• Use-Related
• Usage-Situation
• Benefit Sought
• Hybrid
1. Geographic Segmentation
Region
Density of area
City Size
Climate
Southwest, Mountain States, Alaska, Hawaii
Major metropolitan areas, small cities,
towns
Urban, suburban, exurban, rural
Temperate, hot, humid, rainy
2. Demographic Segmentation
Age Under 12, 12-17, 18-34, 35-49, 50-64, 65-74, 75-99, 100+
Sex Male, female
Marital Status Single, married, divorced, living together, widowed
Income
Under $25,000, $25,000-$34,999, $35,000-$49,999, $50,000-
$74,999, $75,000-$99,999, $100,000 and over
Education Some high school, high school graduate, some college,
college graduate, postgraduate
Occupation Professional, blue-collar, white-collar, agricultural, military
3. Psychological Segmentation
Needs motivation
Perception
Personality
Learning
Involvement
Shelter, safety, security, affection, sense of self-
worth
Extroverts, novelty seeker, aggressive, innovators
Low-risk, moderate-risk, high-risk
Low-involvement, high-involvement
Attitudes
Positive attitude, negative attitude
• Motivations
• Personality
• Perceptions
• Learning
• Attitudes
Psychological Segmentation
4. Psychographic Segmentation
Economy-minded, couch
potatoes, outdoors enthusiasts,
status seekers
Lifestyle
Psychographic Segmentation
• Also known as Lifestyle Analysis
• Psychographic variables include attitudes,
interests, and opinions (AIOs)
5. Sociocultural Segmentation
Cultures
Religions
American, Italian, Chinese, Mexican,
French, Pakistani
Catholic, Protestant, Jewish, Moslem, other
African American, Caucasian, Asian,
Hispanic
Lower, middle, upper
Bachelors, young married, full nesters,
empty nesters
Social Class
Family life Cycle
Subcultures
Sociocultural Segmentation
• Family Life Cycle
• Social Class
• Culture, Subculture, and Cross-Culture
6. Use-Related Segmentation
Usage Rate
Brand Loyalty
Awareness Status
Heavy users, medium users, light users, non
users
Unaware, aware, interested, enthusiastic
None, some, strong
Use-Related Segmentation
• Rate of Usage
– Heavy vs. Light
• Awareness Status
– Aware vs. Unaware
• Brand Loyalty
– Brand Loyal vs. Brand Switchers
7. Use- Situation Segmentation
Time
Location
Objective
Person
Leisure, work, rush, morning, night
Personal, gift, snack, fun, achievement
Home, work, friend’s home, in-store
Self, family members, friends, boss, peers
Benefit
Convenience, social acceptance, long
lasting, economy, value-for-the-money
• Segmenting on the basis of special occasions or situations
• Example Statements:
– Whenever our daughter Jamie gets a raise, we always take her
out to dinner.
– When I’m away on business, I try to stay at a suites hotel.
– I always buy my wife flowers on Valentine’s Day.
Usage-Situation Segmentation
8. Benefit Segmentation
• Convenience
• Social acceptance
• Long lasting
• Economy
• Value-for-the-money
9. Hybrid Segmentation
Demographic/
Psychographics
Convenience, social acceptance, long
lasting, economy, value-for-the-money
PRIZM NE
Geodemographics
“Movers & Shakers,” “New Empty Nests,”
“Boomtown Singles,” “Bedrock America”
SRI VALS
Innovators, Thinkers, Believer, Achievers,
Strivers, Experiencer, Makers, Survivors
Hybrid Segmentation Approaches
• Psychographic-Demographic Profiles
• Geodemographic Segmentation
• SRI Consulting’s VALS
VALS Framework
Criteria for Effective Targeting of
Market Segments
• Identification
• Sufficiency
• Stability
• Accessibility
Implementing Segmentation
Strategies
• Concentrated Marketing
One segment
• Differentiated
Several segments with individual marketing mixes
Thank You
By
Sakshi Gupta
BBA 1yr.
Dezyne E’cole College
www.dezyneecole.com

Sakshi Gupta BBA 1st Year

  • 1.
    Sakshi Gupta BBA 1stYear Dezyne E’cole College, Ajmer www.dezyneecole.com Market Segmentation By:
  • 2.
    Market Segmentation The processof dividing a potential market into distinct subsets of consumers and selecting one or more segments as a target market to be reached with a distinct marketing mix.
  • 3.
    Phases of MarketingStrategy 1. Market Segmentation 2. Target Market and Marketing Mix Selection 3. Product/Brand Positioning
  • 4.
    Segmentation Studies Need •Discover the needs and wants of groups of consumers to develop specialized products to satisfy group needs • Used to identify the most appropriate media for advertising
  • 5.
    Bases of Segmentation •Geographic • Demographic • Psychological • Psychographic • Sociocultural • Use-Related • Usage-Situation • Benefit Sought • Hybrid
  • 6.
    1. Geographic Segmentation Region Densityof area City Size Climate Southwest, Mountain States, Alaska, Hawaii Major metropolitan areas, small cities, towns Urban, suburban, exurban, rural Temperate, hot, humid, rainy
  • 7.
    2. Demographic Segmentation AgeUnder 12, 12-17, 18-34, 35-49, 50-64, 65-74, 75-99, 100+ Sex Male, female Marital Status Single, married, divorced, living together, widowed Income Under $25,000, $25,000-$34,999, $35,000-$49,999, $50,000- $74,999, $75,000-$99,999, $100,000 and over Education Some high school, high school graduate, some college, college graduate, postgraduate Occupation Professional, blue-collar, white-collar, agricultural, military
  • 8.
    3. Psychological Segmentation Needsmotivation Perception Personality Learning Involvement Shelter, safety, security, affection, sense of self- worth Extroverts, novelty seeker, aggressive, innovators Low-risk, moderate-risk, high-risk Low-involvement, high-involvement Attitudes Positive attitude, negative attitude
  • 9.
    • Motivations • Personality •Perceptions • Learning • Attitudes Psychological Segmentation
  • 10.
    4. Psychographic Segmentation Economy-minded,couch potatoes, outdoors enthusiasts, status seekers Lifestyle
  • 11.
    Psychographic Segmentation • Alsoknown as Lifestyle Analysis • Psychographic variables include attitudes, interests, and opinions (AIOs)
  • 12.
    5. Sociocultural Segmentation Cultures Religions American,Italian, Chinese, Mexican, French, Pakistani Catholic, Protestant, Jewish, Moslem, other African American, Caucasian, Asian, Hispanic Lower, middle, upper Bachelors, young married, full nesters, empty nesters Social Class Family life Cycle Subcultures
  • 13.
    Sociocultural Segmentation • FamilyLife Cycle • Social Class • Culture, Subculture, and Cross-Culture
  • 14.
    6. Use-Related Segmentation UsageRate Brand Loyalty Awareness Status Heavy users, medium users, light users, non users Unaware, aware, interested, enthusiastic None, some, strong
  • 15.
    Use-Related Segmentation • Rateof Usage – Heavy vs. Light • Awareness Status – Aware vs. Unaware • Brand Loyalty – Brand Loyal vs. Brand Switchers
  • 16.
    7. Use- SituationSegmentation Time Location Objective Person Leisure, work, rush, morning, night Personal, gift, snack, fun, achievement Home, work, friend’s home, in-store Self, family members, friends, boss, peers Benefit Convenience, social acceptance, long lasting, economy, value-for-the-money
  • 17.
    • Segmenting onthe basis of special occasions or situations • Example Statements: – Whenever our daughter Jamie gets a raise, we always take her out to dinner. – When I’m away on business, I try to stay at a suites hotel. – I always buy my wife flowers on Valentine’s Day. Usage-Situation Segmentation
  • 18.
    8. Benefit Segmentation •Convenience • Social acceptance • Long lasting • Economy • Value-for-the-money
  • 19.
    9. Hybrid Segmentation Demographic/ Psychographics Convenience,social acceptance, long lasting, economy, value-for-the-money PRIZM NE Geodemographics “Movers & Shakers,” “New Empty Nests,” “Boomtown Singles,” “Bedrock America” SRI VALS Innovators, Thinkers, Believer, Achievers, Strivers, Experiencer, Makers, Survivors
  • 20.
    Hybrid Segmentation Approaches •Psychographic-Demographic Profiles • Geodemographic Segmentation • SRI Consulting’s VALS
  • 21.
  • 22.
    Criteria for EffectiveTargeting of Market Segments • Identification • Sufficiency • Stability • Accessibility
  • 23.
    Implementing Segmentation Strategies • ConcentratedMarketing One segment • Differentiated Several segments with individual marketing mixes
  • 24.
    Thank You By Sakshi Gupta BBA1yr. Dezyne E’cole College www.dezyneecole.com