This document discusses pre-incident planning for wildland/urban interface fire operations. It identifies three key resources for pre-incident planning: Firewise Communities, Community Wildfire Protection Plans, and informal plans. Important items to consider in pre-incident planning include topography, fuels, structure density, access and egress. It also stresses the importance of interactions with the public and media before incidents occur to establish relationships and familiarity that will aid response efforts. The overall message is that having a pre-incident plan and established relationships will make fire operations safer and more effective.