This document discusses Ruckus Wireless and ShoreTel and their interoperability for unified communications solutions. It provides an overview of each company, their products, and how their solutions work together to provide reliable wireless connectivity and mobile UC capabilities. Key points include Ruckus' adaptive wireless technology that optimizes voice over wireless, ShoreTel's mobility product suite including their mobility router and roam anywhere client, and how their integrated solutions address challenges like poor in-building coverage and seamless roaming.

1. Intellectual Property All materials from this deck are confidential and for intended use only* and cannot be distributed outside this use without prior written consent of ScanSource. * Copyright © 2010. All Rights Reserved. Unless expressly authorized in writing by the copyright owner, any copying, reproduction, exhibition, export, distribution or other use of this product or any part of it is strictly prohibited. External sources and external trademarks are the property of the referenced sources. 1

2. Smarter Wi-Fi forUnified Communications Optimizing Voice Over Wireless TRA C K SES S I O N

3. Today’s Presenters Ed WyattSenior Sales Engineered.wyatt@ruckuswireless.com Chris BurgyStrategic Alliance managercburgy@shoretel.com

4. TRA C K SES S I O N Ruckus Overview

5. Fast and Fierce

6. Market Momentum HOSPITALITY EDUCATION HEALTHCARE

8. Video estimated to account for 66 percent of global mobile data traffic by 2014

9. Wi-Fi is now front and center but MUST change to be helpfulPotential Data Traffic Growth from Single User 14,275MB 30 MB 1050MB

10. What is the Big Difference? THEM US Dynamic 1:manyrelationship between Wi-Fi radiosand antennas Fixed 1:1 relationship between Wi-Fi radios and antennas

11. Real-Time Adaptation Interference Patented technology that combines: Smart antenna arrays Best path selection algorithms Advanced quality of service engine Smart mesh RF routing Centralized Wi-Fi management Adapts to real-time changes in environmental conditions Extends signal range (Wi-Fi coverage) 2 to 4 times with fewer APs Radically simplifies deployment and administration

12. TRA C K SES S I O N ShoreTel Overview

13. ShoreTel Company Overview 11 Target Market Companies with 20 – 10,000 employees Ownership Public, listed on NASDAQ as (“SHOR”) Approx : $500M market cap Customers Nearly 17,000 globally with over 1.6 million end-users Conceived for IP Superior technology designed from a clean sheet of paper in 1996 Mobility UC Acquired Agito in October 2010. Key customers include JP Morgan & Gen Dynamics. ATT/ Di-Data, Bell Canada; key resellers

14. Enterprises Have Embraced Mobility 12 Smartphones are Everywhere! Global sales of smartphones surged by 50% Tablet investigation and deployment continues to surge 40-50% of enterprise knowledge workers use their smartphone has their primary communications device Generational shift – the new wave of college grads – this is how they communicate

16. Mobile device as a fully integrated extension of the PBX (Extension dialing, transfer, hold, enterprise conference, Do Not Disturb, etc.)

17. 300M IP Telephony lines shipped over the next 5 years

18. 18% attach rate for Mobile UC applications  54M mobile devices

19. $2.3B TAM over the next 5 years (@ $40-45 ARPU)

20. Mobile devices as a replacement to the deskphone

21. Worldwide installed base >450M desk phones

22. 20% replacement leads  90M mobile devices over five years

24. 15 Solving Core Mobility Challenges Mobile cost reduction International roaming and long distance Overage charges Device reduction – eliminated unneeded phones and licensing Increased productivity Users are easier to reach and more responsive Extend multi-modal communications to mobile devices Poor in-building coverage Leverage Wi-Fi for low cost coverage Support multiple application Address remote and tele-workers

26. Can provide the coverage model necessary to deliver service throughout building(s) in a cost effective manner

27. Can guarantee voice quality in a wireless environment for a consistent user experience

28. Can facilitate seamless roaming as users move throughout building

29. Mobile UC will drive further demands on WLAN Infrastructure

30. Tablets/Docks will push other applications including VDI

31. Video via Mobile UC will begin to see adoption during the next 3 years with significantly greater requirements than just voice

32. Increase in clients as more devices connect16

33. TRA C K SES S I O N Ruckus and ShoreTel Interoperability at Its Best

34. Smarter Wi-Fi & UC Platform Combined Reliable Connectivity…Roam Anywhere ShoreTel RoamAnywhere Client Enterprise Public Hotspot ZoneFlex 7762 Dual-band 802.11n Outdoor APs ZoneFlex 7962 Dual-band 802.11n Indoor APs ShoreTel Mobility Router SWITCH

35. TRA C K SES S I O N What’s Next?

36. Why Become a Ruckus BIG DOG? Best margins in the industry Dedicated Wi-Fi focus 100% channel go-to-market No channel conflict Industry’s only Wi-Fi system purpose-built for the channel 90% of high-end capabilities at fraction of price Differentiated WLAN system that uniquely solves pressing RF issues Faster/easier deployments and time to revenue Insanely easy to become BIG DOG Wildly happy customers

38. Competitive information

39. Deal registration

40. Vertical collateral

41. Recorded webinars Demos on Demand

42. SEs on call

43. Customer references

44. Customer testimonials

45. Vast library of training(pre/post sales, educational)

47. TRA C K SES S I O N THANK YOU. info@ruckuswireless.com