This document contains information about ScanSource Communications including: 1. It provides an overview of ScanSource's performance in 2011 with increased sales, inventory, and investments in people. 2. It outlines ScanSource's 2012 organization structure with names and roles. 3. It describes ScanSource's services including shipping, financing, technical support, marketing support and customer satisfaction surveys which found high satisfaction levels.

2. Intellectual Property All materials from this deck are confidential and for intended use only* and cannot be distributed outside this use without prior written consent of ScanSource. * Copyright © 2011. All Rights Reserved. Unless expressly authorized in writing by the copyright owner, any copying, reproduction, exhibition, export, distribution or other use of this product or any part of it is strictly prohibited. External sources and external trademarks are the property of the referenced sources. ScanSource, Inc. Confidential

3. Buck Baker President ScanSource Communications

4. Catalyst Telecom Confidential We Look Up To You Every Day! ScanSource, Inc. Confidential

5. 2011: State of ScanSource Communications 2011 better than 2010 – FY 2011 sales increased 24% Average inventory – increased 48% over FY 2010 Investment in people – 25% increase in sales, business development, merchandising and technical services UC focus continues to pay off for SSC and our resellers Signed ShoreTel for core product distribution in North America Polycom’s 2011 North America & Global Distributor of the Year ScanSource, Inc. Confidential

6. ScanSource, Inc. Confidential Our 2012 Organization Buck Baker President Yvette McKenzie Vice President, Merchandising Karen Burton, Sales Operations Brian Cuppett Vice President, Sales Christie Hamberis, Director, Merchandising 8 Product Managers Kelly Oliver Manager, Sales(SC) 13 AMs Amy Krueger Manager, Sales(KS) 15 AMs Tracey Boucher, Director, Merchandising 8 Product Managers Kim Crawford Manager, BDM 7 BDMs Jason McKanna Manager, Sales(KS) 5 Sales Reps Rich Cole Team Lead, Video Technical Support(KS) 5 Technical Engineers Kyle DeWitt Team Lead, Technical Support 6 Technical Engineers An 80 person team supporting you! Matt Brungardt Team Lead, Technical Engineering

7. This Is How We Do It ScanSource, Inc. Confidential A dedicated support team ready to work for you through people, programs, tools and services

9. 5,000 packages shipped daily

10. 30,000-square-foot Custom Configuration Center

11. SIP/IP Phone Provisioning

12. Remote Implementation Review

13. Remote Programming

14. Print Labels and Programming Documents to Ship with Hardware

17. Pre-Sale and Tier 1 & Tier 2 Post-Sale Support

18. Video Test Sites Available 24/7

19. State-of-the-Art Unified Communications Lab

20. 3-1 Ratio of Sales Reps to Technicians

21. Consistent Achievement of High Customer Satisfaction

22. Average of 93% Deflection Rate Across Vendor Partners

23. Technical Lab for Problem Resolution and Interoperability TestingTechnical Services Fit For Our Kings ScanSource, Inc. Confidential Sean Sparacio Technical Support Analyst Rich Cole Team Leader Technical Services

25. Brand Development and Custom Marketing

26. Telemarketing

27. Customer Testimonial Videos

29. Web Development

32. ScanSource, Inc. Confidential 2011 UC Training/Education Program

33. We Work How You Work! ScanSource, Inc. Confidential Our exclusive Polycom promo running October 1, 2011 to September 30, 2012. Quarterly prizes: Vote on demo equipment and participate in a quarterly random drawing. Grand prize: Vote each quarter on specific components of the trip: location, restaurant, activity, etc. Resellers have to qualify for the promo and earn entries to win. There will be 6 random Grand Prize winners. Resellers who register win a $25 gift card (while supplies last) Visit the Polycom booth during the EXPO to register and win! www.weworkhowyouwork.com

36. Value Selling

37. Negotiation#kingconf11

38. ScanSource, Inc. Confidential Are YOU Satisfied with us? 114 reseller respondents - August 2011 satisfaction survey What is most important to you in working with us? Product Availability Efficient Delivery Knowledgeable Sales Reps Technical Support Rate the quality of these services delivered by ScanSource. Product Availability Score of - 97% Very Good to Excellent Efficient Delivery Score of - 95% Very Good to Excellent Knowledgeable Sales Reps Score of - 89% Very Good to Excellent Technical Support Score of - 81% Very Good to Excellent

39. Housekeeping ScanSource, Inc. Confidential Total Coverage – Survey Results Boston Research Group, August 2011For the Service Period May 2010 – April 2011 “ScanSource Communications is clearly a very strong and valued Polycom Channel Partner with 100% overall customer satisfaction …” ScanSource achieved strong satisfaction ratings across all service and support areas. Customer Comments: “THEY TREAT US VERY WELL. THEY ARE PROMPT TO RETURN OUR PHONE CALLS AND GET THE PROBLEM FIXED. THEY ARE EXTREMELY FAST.” “I THINK THEY DO A FINE JOB, AND I AM SATISFIED WITH THEM. THEY ARE OUR SOURCE FOR POLYCOM PRODUCTS.”

40. ScanSource, Inc. Confidential 2012: What’s Next? Continue the push in Unified Communications education and marketing Invest in tools to make it easier to do business with usCommand Central, SUMO, The Source, Service Renewals Additional complimentary vendor partnerships Additional branded services through Total Coverage Invest in infrastructure - people

41. Get Involved NOW! ScanSource, Inc. Confidential Win one of three $5,000 partner marketing programs – EXPO Sign up for our Technology Solution Guides – EXPO Go Mobile at the EXPO and earn points! NOW: Visit www.kingconf11.com – add to mobile home screen EXPO: Log in and enter codes received at each booth Chances to win $100/$200/$300 VISA rewards (must be present to win) Win cash during the Thursday Break Outs Sign the attendance sheet at sessions you attend Chances to win $100/$200/$300 VISA rewards (must be present to win)

42. ScanSource, Inc. Confidential Thank You Vendor Sponsors