The Ericsson Technology Review discusses the evolving landscape of communication service providers (CSPs) in the context of 5G and IoT, emphasizing the need for advanced business support systems (BSS) to manage complex ecosystems and customer relationships. Key articles address optimizing UICC modules for cost-effective IoT device connectivity, leveraging cloud computing, and exploring integrated access and backhaul solutions in 5G networks. The review also outlines critical trends that will shape future digital infrastructure, highlighting the importance of agility and speed in meeting emerging societal and industrial needs.