Lead, Engage, Align & Do! (LEAD)
Video Presentation
Manager’s and Employee’s Manuals on CDs
Frequently Asked Questions (FAQs)
Slides/Scripted Facilitator’s Guide
Complete Position Competency Profiles
We dream of Filipinos
who passionately love their country
and whose values and competencies
enable them to realize their full potential
and contribute meaningfully to building the nation.
As a learner - centered public institution,
the Department of Education
continuously improves itself
to better serve its stakeholders.
To protect and promote the right of every Filipino to
quality, equitable, culture-based, and complete basic
education where:
•Students learn in a child-friendly, gender-sensitive, safe and
motivating environment.
•Teachers facilitate learning and constantly nurture every
learner.
•Administrators and staff, as stewards of the institution,
ensure an enabling and supportive environment for effective
learning to happen.
•Family, community and other stakeholders are actively
Maka-Diyos
Makatao
Makabayan
Makakalikasan
Governance
Strengthened School-Based Management (SBM)
Principals with strong leadership skills
Uniformed metrics on school performance
System for policy and leadership continuation
established
Targets and Reforms
Reforms effectively implemented
Reforms institutionalized
Backlog on education inputs addressed
Ten Point Education Agenda accomplished
DepEd budget appropriately and efficiently utilized
Culture, Systems & Processes
Education map for the entire system
DepEd culture transformed (shared vision, highly
motivated and stronger)
Ratplan in full swing
Processes required by the schools, divisions, regions in
place
Assessment system revolutionized
Technology
DepEd dashboard made accessible
DepEd data and other information are consistent
All schools connected
Online educational system (going global)
Online enrolment
Learning Materials digitized
Learner-centered and Inclusive Education
Children at the center of basic education
Education services responsive to student and family choice
Students are offered options on the delivery mode
Safer DepEd (child protection, disaster-resilient schools, etc.)
IPEd institutionalized (and moving forward to the 21st century)
More readers, better readers
Children’s hunger addressed
Curriculum Implementation
21st century Philippine basic education
K to 12 curriculum implemented
Smooth implementation of SHs (1st batch of SHS going to
SHS ready schools, voucher in place, etc.)
Teachers prepared for K to 12
Curriculum for multigrade schools available
External Relationships
Restored people’s trust in public education and in DepEd
Government and private sector partnerships more
acceptable
Stronger and more engaged external public
All school boards active and engaged
Legislative
Agenda
Culture, Change
Management ,
and
Communications
Partnerships
K to 12
Implementation
Child
Protection policy
Total Quality
Management
School-Based
Management
& PASBE
Disaster Risk
Reduction
Management
Employee
Welfare
Results-based
Performance
Management
System
Training &
Development
Information &
Communication
Technology
Enhanced
Curriculum
Rationalization
Plan
Improving the
Strategic
Planning Process
Resource
Gaps & PPP
FULL SPECTRUM FROM RIGHT TO LEFT
PLANNING
 R A S O
 E C P T B
 S T T RA R J M V
 O A I OC A K E I I
 U S V GT T R C S S
 R K I RI E A T S I
 C T AO G S I I O
 E I MN I V O N
 S E S E E N
S S S
The Deped’s Strategic Planning Process is
aligned with the Results Framework of DBS-QPIF
Equitable Access to Adequate Quality Societal Services and Assets
1
Basic
Education
Services
2
Education
Governance
3
Regulatory and
Developmental
Services for
Private Schools
Major Finalut
(MFOs)
Organizational
Outcomes
Knowledge, skills, attitude and values of Filipinos to lead
productive lives enhanced
Filipino Artistic & Cultural
Traditions Preserved &
Promoted
5
Book Industry
Devt. Services
4
Informal
Education Services
-Children
Television Devt.
Services
Sub-Sector
Outcomes
Sectoral Outcomes
Inclusive Growth and Poverty ReductionSocietal Goal
DepEd’s Framework Based on DBM’s OPIF
• FOCUS: Performance Measures at the Organizational,
Divisional or Functional and Individual Levels
• EMPHASIS: Establish strategic alignment of Organizational,
Functional and Individual Goals
16
Functional
Literate
Filipino
With 21st
century
skills
The framework aligns efforts to enable DepEd to actualize its strategic
goals and vision.
VISION, MISSION,
VALUES (VMV)
Strategic
Priorities
Department/
Functional
Area Goals
KRAs and
Objectives
Values
DEPED RPMS FRAMEWORK
Competencies
WHAT HOW
1. Performance
Planning and
Commitment
3. Performance
Review and
Evaluation
2. Performance
Monitoring and
Coaching
4. Performance
Rewarding and
Development
Planning
A systematic approach for continuous
and consistent work improvement and
individual growth.
An organization-wide process to ensure
that employees focus work efforts
towards achieving DepEd’s Vision,
Mission and Values (VMV).
• Align individual roles and targets with DepEd’s direction.
• Track accomplishments against Objectives to determine
appropriate corrective actions, if needed.
• Provide feedback on employees’ work progress and
accomplishments based on clearly defined goals and objectives.
• A tool for people development.
RPMS
Rewards and
Recognition
Training and
Manpower
Development
Employee
Relations
Job Design and
Work
Relationships
Career
Succession HR Planning
and
Recruitment
Compensation
and Benefits
Agency Planning and
Directions
Lead, Engage, Align & Do! (LEAD)
1. Anchored on the Vision, Mission and Values (VMV) of DepEd.
2. CSC mandates 100% results orientation to make it uniform with
other government agencies. Competencies are used for
development purposes.
3. Coverage : All regular managers and employees of DepEd;
teaching and non-teaching staff.
4. Basis for rewards and development.
5. Covers performance for the whole year.
Non Teaching Positions
Teaching Positions
The mechanism to capture the KRAs, Objectives,
Performance Indicators and Competencies is the
Performance Commitment and Review Form
(PCRF).
It is a change in mindset!
1. Office Performance Commitment and Review
Form (OPCRF)
2. Individual Performance Commitment and
Review Form (IPCRF)
• Managers
• Staff and Teaching - related Employees
• Teaching
What =What =
ResultsResults
How =
Competencies++(Results & Objectives
of a position)
(Skills, Knowledge &
Behaviors used to
accomplish results)
1. Discuss Unit’s
Objectives
The Office head discuss the
office’s KRAs and Objectives
with direct reports. Then,
break this down to individual
KRAs and Objectives.
2. Identify KRAs,
Objectives and Performance
Indicators
Identify your responsibilities by
answering the following question:
“What major results/outputs am I
responsible for delivering?”
What is the definition of KRAs?
KRAs define the areas in which an
employee is expected to focus his/her
efforts.
What is the definition of
Objectives?
Objectives are the specific things
you need to do, to achieve the
results you want.
Review SMART Criteria
Specific
Well written objectives are stated in specific terms to
avoid any confusion about what is to occur or what is to
improve
Measurable
It is important to define measurements that enable
progress to be determined and results to be measured. A
measurable objective defines quantity, cost or quality.
Effectiveness
Effectiveness can include both quality and quantity.
Example:
Achieved a rating of 4 in running all batches of train-the-
trainers program.
Efficiency
To measure cost specifically: money spent, percentage over
or under budget, rework or waste
Example:
Do not exceed Php 100,000 a month in running 2 training
programs.
Timeliness
Measures whether a deliverable was done correctly and
on/before the deadline.
Example:
Timely submission of quarterly reports.
Attainable
Should be challenging yet attainable, something the
person can influence to effect change or ensure results
Relevance
Objectives that state your share of specific
department / functional areas goals
Aligned with the directions of the unit
Time Bound
Objectives must be time bound.
Example:
Achieved running 20 RPMS program
within 2014.
Responded to all participants’
suggestions one week after the meeting.
Did not exceed Php 200,000 a month for
conducting a workshop.
Example
KRAs Objectives
Recruitment and Selection Processes
Posted 20 vacant positions within the
CSC prescribed period and per
requirements (for 1st, 2nd, and 3rd
level positions)
Gathered and submitted required
documents for 20 nominees for
screening by the PSB/NSC
Processed 20 appointment papers for
selection and promotion before June
2014
Conducted one-day orientation seminar
for 20 newly hired employees within
two weeks upon hiring
Identify Performance Indicators or
Measures (refer to PCPs)
Performance Indicators
They are EXACT QUANTIFICATION OF OBJECTIVES.
It is an assessment tool that gauges whether a
performance is good or bad.
Agree on acceptable tracking sources
Example 1
Example 2
3. Discuss Competencies Required and
Additional Competencies Needed
• The RPMS looks not only at results, but
HOW they are accomplished.
• Competencies help achieve results.
• Competencies support and influence
the DepEd’s culture.
• For DepEd, competencies will be used
for development purposes (captured in
the form).
4. Reaching Agreement
Once the form is completed :
KRAs + Objectives + Performance Indicators +
Competencies
1. Rater schedules a meeting with Ratee.
2. Agree on the listed KRAs, Objectives,
Performance Indicators and assigned
Weight per KRA.
3. Where to focus on the Competencies
Rater and Ratee agree on the
Key Result Areas (KRAs),
Objectives, Performance
Indicators and assign Weight
Per KRA and sign the
Performance Commitment
and Review Form (PCRF).
Heart of the RPMS
WHAT GETS MEASURED GETS DONE!WHAT GETS MEASURED GETS DONE!
1. Performance Monitoring
Why is it important?
• Key input to performance measures.
• Provides objective basis of the rating.
• Facilitates feedback.
• Clearly defines opportunities for improvement.
• Provides evidence.
No monitoring, no objective measurement.
 Actual events where good or unacceptable performance was
observed
 Provides a record of demonstrated behaviors/
performance
 Effective substitute in the absence of quantifiable data,
observed evidence of desired attribute or trait
Situation Task
Action Result/s
*developed by Development Dimensions International (DDI)
Writing S/TARs
“Last December, during the work
planning period,
you took the opportunity to review
our unit’s work process. You
assembled a team of your colleagues
and brainstormed on improvement
ideas.
As a result, our turnaround time on
processing promotions was reduced
from 3 days to 1 day.”
Situation/ Task
Action
Result
*developed by Development Dimensions International (DDI)
To be effective in this phase you
should:
•Track your
performance against
your plan.
•Use JOURNALS!
*developed by the Civil Service Commission (CSC)
• Manage the system as a
process, NOT a one-time
event!
• It is NOT a year-end paper
exercise.
• It is important to teach
performance on certain
frequencies and provide
feedback and coaching.
Remember:
For the Raters:
During Performance Phase
always:
•Provide COACHING to your
subordinates to improve work
performance and behavior.
•Provide FEEDBACK on the
progress of work performance
and behavior change.
2. Coaching/Feedback
For the Ratees:
• During Performance Phase, always seek the coaching of your
leader specially when you realize that you need improvements
in your results.
•FEEDBACK: Know where and how to get helpful feedback for
important aspects of your job
1. Reviewing Performance
A successful review session should:
1. Review Performance
Results and Competencies
Note: The Rater should set a meeting with the Ratee.
Request the Ratee to do self-assessment.
1. Manage the meeting
• Prepare for the meeting
• Create the right atmosphere
• No interruptions; no surprises
2. Enhance or maintain self-esteem
• Express appreciation
• Encourage self-appraisal
• Focus on the performance issue, not on the person
3. Be fair and objective
• Base assessments on evidence
• Change the behavior, not the person
• Focus on solving problems or correcting a behavior
4. Empower the employee
• Ask him for ideas on how to resolve a problem or improve
performance
• Adopt a joint problem-solving approach
• Be supportive
Evaluate the
manifestations
of each
competency.
Evaluate each
objective
whether it has
been achieved
or not.
Determine
overall
rating.
CSC’s Revised Policies
on the Strategic Performance Management System (SPMS)
MC 13 s. 1999
Scale Adjectival Description
5
Outstanding
(130% and above)
Performance exceeding targets by 30% and above of the planned
targets; from the previous definition of performance exceeding
targets by at least fifty (50%).
4
Very Satisfactory
(115%-129%)
Performance exceeds targets by 15% to 29% of the planned targets;
from the previous range of performance exceeding targets by at least
25% but falls short of what is considered an outstanding performance.
3
Satisfactory
(100%-114%)
Performance of 100% to 114% of the planned targets. For
accomplishments requiring 100% of the targets such as those
pertaining to money or accuracy or those which may no longer be
exceeded, the usual rating of either 10 for those who met targets or 4
for those who failed or fell short of the targets shall still be enforced.
2
Unsatisfactory
(51%-99%)
Performance of 51% to 99% of the planned targets.
1
Poor
(50% or below)
Performance failing to meet the planned targets by 50% or below.
*DepEd’s Competencies Scale
Scale Definition
5 Role model
4 Consistently demonstrates
3
Most of the time
demonstrates
2 Sometimes demonstrates
1 Rarely demonstrates
5 (role model) - all competency indicators
4 (consistently demonstrates) – four competency indicators
3 (most of the time demonstrates) – three competency indicators
2 (sometimes demonstrates) – two competency indicators
1 (rarely demonstrates) – one competence indicator
*will be used for developmental purposes
2. Discuss Strengths and Improvement
Needs
1. Rewards
Link to PBIS (EO 80 s. 2012)
•Performance Based Bonus (PBB)
•Step Increment
2. Development Planning
• Employee development is a continuous learning
process that enables an individual to achieve his
personal objectives within the context of the business
goals.
• Employee development is a shared responsibility
among the Individual, Manager, HR and the
Organization.
1. Identify development needs
2. Set goals for meeting these needs
3. Prepare actions plans for meeting the development need
 sanction learning activities
 resources / support
 measures of success
1. Implement Plans
2. Evaluate
The key elements to a successful learning process:
• 30% from real life and on-the-job experiences, tasks
and problem solving. This is the most important
aspect of any learning and development plan.
• 30% from feedback and from observing and working
with role models – mentoring and coaching.
• 40% from formal training.
“Behind every
successful person,
there is one
elementary truth.
Somewhere,
someway,
someone cared about
their growth and
development.”
- Donald Miller, UK Mentoring
Programme
A Life that Matters
Ready or not, someday it will all come to an end.
There will be no more sunrises, no minutes, hours, or days.
All the things you collected, whether treasure or forgotten, will pass to someone else.
Your wealth, fame, and temporal power will shrivel or irrelevance.
It will not matter what you owed, or what you were owed.
Your grudges, resentments, frustrations, and jealousies will finally disappear.
So, to your hopes, ambitions, plans, and to do lists will expire.
The wins and loses that once seemed so important will fade away.
It won’t matter where you come from, or what side of the tracks you lived, at the end.
Even your gender and skin color will be irrelevant.
So what will matter?
How will the value of your days be measured?
That will matter is not what you bought, but what you built; not what you learned but what you taught.
What will matter is not your success, but how hard you tried.
What will matter is not what you learned but what you taught.
What will matter is every act of integrity, compassion, courage or sacrifice that enriched, empowered,
or encouraged others to emulate your example.
What will matter is not your competences, but your character.
What will matter is not how many people you knew, but how many will feel a lasting loss when you’re gone.
What will matter is not your memories, but the memories that live in those who loved you.
What will matter is how long you will be remembered by whom and for what.
Living a life that matters doesn’t happen by accident
It’s not a matter of chance, but of choice.
Choose to live a life that matters.
RPMS for DepEd Employees

RPMS for DepEd Employees

  • 1.
    Lead, Engage, Align& Do! (LEAD)
  • 2.
    Video Presentation Manager’s andEmployee’s Manuals on CDs Frequently Asked Questions (FAQs) Slides/Scripted Facilitator’s Guide Complete Position Competency Profiles
  • 3.
    We dream ofFilipinos who passionately love their country and whose values and competencies enable them to realize their full potential and contribute meaningfully to building the nation. As a learner - centered public institution, the Department of Education continuously improves itself to better serve its stakeholders.
  • 4.
    To protect andpromote the right of every Filipino to quality, equitable, culture-based, and complete basic education where: •Students learn in a child-friendly, gender-sensitive, safe and motivating environment. •Teachers facilitate learning and constantly nurture every learner. •Administrators and staff, as stewards of the institution, ensure an enabling and supportive environment for effective learning to happen. •Family, community and other stakeholders are actively
  • 5.
  • 6.
    Governance Strengthened School-Based Management(SBM) Principals with strong leadership skills Uniformed metrics on school performance System for policy and leadership continuation established
  • 7.
    Targets and Reforms Reformseffectively implemented Reforms institutionalized Backlog on education inputs addressed Ten Point Education Agenda accomplished DepEd budget appropriately and efficiently utilized
  • 8.
    Culture, Systems &Processes Education map for the entire system DepEd culture transformed (shared vision, highly motivated and stronger) Ratplan in full swing Processes required by the schools, divisions, regions in place Assessment system revolutionized
  • 9.
    Technology DepEd dashboard madeaccessible DepEd data and other information are consistent All schools connected Online educational system (going global) Online enrolment Learning Materials digitized
  • 10.
    Learner-centered and InclusiveEducation Children at the center of basic education Education services responsive to student and family choice Students are offered options on the delivery mode Safer DepEd (child protection, disaster-resilient schools, etc.) IPEd institutionalized (and moving forward to the 21st century) More readers, better readers Children’s hunger addressed
  • 11.
    Curriculum Implementation 21st centuryPhilippine basic education K to 12 curriculum implemented Smooth implementation of SHs (1st batch of SHS going to SHS ready schools, voucher in place, etc.) Teachers prepared for K to 12 Curriculum for multigrade schools available
  • 12.
    External Relationships Restored people’strust in public education and in DepEd Government and private sector partnerships more acceptable Stronger and more engaged external public All school boards active and engaged
  • 13.
    Legislative Agenda Culture, Change Management , and Communications Partnerships Kto 12 Implementation Child Protection policy Total Quality Management School-Based Management & PASBE Disaster Risk Reduction Management Employee Welfare Results-based Performance Management System Training & Development Information & Communication Technology Enhanced Curriculum Rationalization Plan Improving the Strategic Planning Process Resource Gaps & PPP
  • 14.
    FULL SPECTRUM FROMRIGHT TO LEFT PLANNING  R A S O  E C P T B  S T T RA R J M V  O A I OC A K E I I  U S V GT T R C S S  R K I RI E A T S I  C T AO G S I I O  E I MN I V O N  S E S E E N S S S The Deped’s Strategic Planning Process is aligned with the Results Framework of DBS-QPIF
  • 15.
    Equitable Access toAdequate Quality Societal Services and Assets 1 Basic Education Services 2 Education Governance 3 Regulatory and Developmental Services for Private Schools Major Finalut (MFOs) Organizational Outcomes Knowledge, skills, attitude and values of Filipinos to lead productive lives enhanced Filipino Artistic & Cultural Traditions Preserved & Promoted 5 Book Industry Devt. Services 4 Informal Education Services -Children Television Devt. Services Sub-Sector Outcomes Sectoral Outcomes Inclusive Growth and Poverty ReductionSocietal Goal DepEd’s Framework Based on DBM’s OPIF
  • 16.
    • FOCUS: PerformanceMeasures at the Organizational, Divisional or Functional and Individual Levels • EMPHASIS: Establish strategic alignment of Organizational, Functional and Individual Goals 16 Functional Literate Filipino With 21st century skills
  • 17.
    The framework alignsefforts to enable DepEd to actualize its strategic goals and vision. VISION, MISSION, VALUES (VMV) Strategic Priorities Department/ Functional Area Goals KRAs and Objectives Values DEPED RPMS FRAMEWORK Competencies WHAT HOW
  • 18.
    1. Performance Planning and Commitment 3.Performance Review and Evaluation 2. Performance Monitoring and Coaching 4. Performance Rewarding and Development Planning
  • 19.
    A systematic approachfor continuous and consistent work improvement and individual growth. An organization-wide process to ensure that employees focus work efforts towards achieving DepEd’s Vision, Mission and Values (VMV).
  • 20.
    • Align individualroles and targets with DepEd’s direction. • Track accomplishments against Objectives to determine appropriate corrective actions, if needed. • Provide feedback on employees’ work progress and accomplishments based on clearly defined goals and objectives. • A tool for people development.
  • 21.
    RPMS Rewards and Recognition Training and Manpower Development Employee Relations JobDesign and Work Relationships Career Succession HR Planning and Recruitment Compensation and Benefits Agency Planning and Directions
  • 22.
    Lead, Engage, Align& Do! (LEAD)
  • 23.
    1. Anchored onthe Vision, Mission and Values (VMV) of DepEd. 2. CSC mandates 100% results orientation to make it uniform with other government agencies. Competencies are used for development purposes. 3. Coverage : All regular managers and employees of DepEd; teaching and non-teaching staff. 4. Basis for rewards and development. 5. Covers performance for the whole year.
  • 24.
  • 25.
  • 26.
    The mechanism tocapture the KRAs, Objectives, Performance Indicators and Competencies is the Performance Commitment and Review Form (PCRF). It is a change in mindset!
  • 27.
    1. Office PerformanceCommitment and Review Form (OPCRF) 2. Individual Performance Commitment and Review Form (IPCRF) • Managers • Staff and Teaching - related Employees • Teaching
  • 28.
    What =What = ResultsResults How= Competencies++(Results & Objectives of a position) (Skills, Knowledge & Behaviors used to accomplish results)
  • 31.
    1. Discuss Unit’s Objectives TheOffice head discuss the office’s KRAs and Objectives with direct reports. Then, break this down to individual KRAs and Objectives.
  • 32.
    2. Identify KRAs, Objectivesand Performance Indicators Identify your responsibilities by answering the following question: “What major results/outputs am I responsible for delivering?”
  • 33.
    What is thedefinition of KRAs? KRAs define the areas in which an employee is expected to focus his/her efforts.
  • 34.
    What is thedefinition of Objectives? Objectives are the specific things you need to do, to achieve the results you want.
  • 36.
    Review SMART Criteria Specific Wellwritten objectives are stated in specific terms to avoid any confusion about what is to occur or what is to improve
  • 37.
    Measurable It is importantto define measurements that enable progress to be determined and results to be measured. A measurable objective defines quantity, cost or quality.
  • 38.
    Effectiveness Effectiveness can includeboth quality and quantity. Example: Achieved a rating of 4 in running all batches of train-the- trainers program.
  • 39.
    Efficiency To measure costspecifically: money spent, percentage over or under budget, rework or waste Example: Do not exceed Php 100,000 a month in running 2 training programs.
  • 40.
    Timeliness Measures whether adeliverable was done correctly and on/before the deadline. Example: Timely submission of quarterly reports.
  • 41.
    Attainable Should be challengingyet attainable, something the person can influence to effect change or ensure results
  • 42.
    Relevance Objectives that stateyour share of specific department / functional areas goals Aligned with the directions of the unit
  • 43.
    Time Bound Objectives mustbe time bound. Example: Achieved running 20 RPMS program within 2014. Responded to all participants’ suggestions one week after the meeting. Did not exceed Php 200,000 a month for conducting a workshop.
  • 44.
    Example KRAs Objectives Recruitment andSelection Processes Posted 20 vacant positions within the CSC prescribed period and per requirements (for 1st, 2nd, and 3rd level positions) Gathered and submitted required documents for 20 nominees for screening by the PSB/NSC Processed 20 appointment papers for selection and promotion before June 2014 Conducted one-day orientation seminar for 20 newly hired employees within two weeks upon hiring
  • 45.
    Identify Performance Indicatorsor Measures (refer to PCPs)
  • 46.
    Performance Indicators They areEXACT QUANTIFICATION OF OBJECTIVES. It is an assessment tool that gauges whether a performance is good or bad. Agree on acceptable tracking sources
  • 47.
  • 48.
  • 49.
    3. Discuss CompetenciesRequired and Additional Competencies Needed
  • 50.
    • The RPMSlooks not only at results, but HOW they are accomplished. • Competencies help achieve results. • Competencies support and influence the DepEd’s culture. • For DepEd, competencies will be used for development purposes (captured in the form).
  • 54.
    4. Reaching Agreement Oncethe form is completed : KRAs + Objectives + Performance Indicators + Competencies 1. Rater schedules a meeting with Ratee. 2. Agree on the listed KRAs, Objectives, Performance Indicators and assigned Weight per KRA. 3. Where to focus on the Competencies
  • 55.
    Rater and Rateeagree on the Key Result Areas (KRAs), Objectives, Performance Indicators and assign Weight Per KRA and sign the Performance Commitment and Review Form (PCRF).
  • 58.
  • 59.
    WHAT GETS MEASUREDGETS DONE!WHAT GETS MEASURED GETS DONE!
  • 60.
    1. Performance Monitoring Whyis it important? • Key input to performance measures. • Provides objective basis of the rating. • Facilitates feedback. • Clearly defines opportunities for improvement. • Provides evidence. No monitoring, no objective measurement.
  • 61.
     Actual eventswhere good or unacceptable performance was observed  Provides a record of demonstrated behaviors/ performance  Effective substitute in the absence of quantifiable data, observed evidence of desired attribute or trait
  • 62.
    Situation Task Action Result/s *developedby Development Dimensions International (DDI)
  • 63.
    Writing S/TARs “Last December,during the work planning period, you took the opportunity to review our unit’s work process. You assembled a team of your colleagues and brainstormed on improvement ideas. As a result, our turnaround time on processing promotions was reduced from 3 days to 1 day.” Situation/ Task Action Result *developed by Development Dimensions International (DDI)
  • 64.
    To be effectivein this phase you should: •Track your performance against your plan. •Use JOURNALS!
  • 65.
    *developed by theCivil Service Commission (CSC)
  • 66.
    • Manage thesystem as a process, NOT a one-time event! • It is NOT a year-end paper exercise. • It is important to teach performance on certain frequencies and provide feedback and coaching. Remember:
  • 67.
    For the Raters: DuringPerformance Phase always: •Provide COACHING to your subordinates to improve work performance and behavior. •Provide FEEDBACK on the progress of work performance and behavior change. 2. Coaching/Feedback
  • 68.
    For the Ratees: •During Performance Phase, always seek the coaching of your leader specially when you realize that you need improvements in your results. •FEEDBACK: Know where and how to get helpful feedback for important aspects of your job
  • 70.
  • 71.
    A successful reviewsession should: 1. Review Performance Results and Competencies Note: The Rater should set a meeting with the Ratee. Request the Ratee to do self-assessment.
  • 72.
    1. Manage themeeting • Prepare for the meeting • Create the right atmosphere • No interruptions; no surprises
  • 73.
    2. Enhance ormaintain self-esteem • Express appreciation • Encourage self-appraisal • Focus on the performance issue, not on the person
  • 74.
    3. Be fairand objective • Base assessments on evidence • Change the behavior, not the person • Focus on solving problems or correcting a behavior
  • 75.
    4. Empower theemployee • Ask him for ideas on how to resolve a problem or improve performance • Adopt a joint problem-solving approach • Be supportive
  • 77.
    Evaluate the manifestations of each competency. Evaluateeach objective whether it has been achieved or not. Determine overall rating.
  • 79.
    CSC’s Revised Policies onthe Strategic Performance Management System (SPMS) MC 13 s. 1999 Scale Adjectival Description 5 Outstanding (130% and above) Performance exceeding targets by 30% and above of the planned targets; from the previous definition of performance exceeding targets by at least fifty (50%). 4 Very Satisfactory (115%-129%) Performance exceeds targets by 15% to 29% of the planned targets; from the previous range of performance exceeding targets by at least 25% but falls short of what is considered an outstanding performance. 3 Satisfactory (100%-114%) Performance of 100% to 114% of the planned targets. For accomplishments requiring 100% of the targets such as those pertaining to money or accuracy or those which may no longer be exceeded, the usual rating of either 10 for those who met targets or 4 for those who failed or fell short of the targets shall still be enforced. 2 Unsatisfactory (51%-99%) Performance of 51% to 99% of the planned targets. 1 Poor (50% or below) Performance failing to meet the planned targets by 50% or below.
  • 80.
    *DepEd’s Competencies Scale ScaleDefinition 5 Role model 4 Consistently demonstrates 3 Most of the time demonstrates 2 Sometimes demonstrates 1 Rarely demonstrates 5 (role model) - all competency indicators 4 (consistently demonstrates) – four competency indicators 3 (most of the time demonstrates) – three competency indicators 2 (sometimes demonstrates) – two competency indicators 1 (rarely demonstrates) – one competence indicator *will be used for developmental purposes
  • 81.
    2. Discuss Strengthsand Improvement Needs
  • 86.
    1. Rewards Link toPBIS (EO 80 s. 2012) •Performance Based Bonus (PBB) •Step Increment
  • 87.
    2. Development Planning •Employee development is a continuous learning process that enables an individual to achieve his personal objectives within the context of the business goals. • Employee development is a shared responsibility among the Individual, Manager, HR and the Organization.
  • 88.
    1. Identify developmentneeds 2. Set goals for meeting these needs 3. Prepare actions plans for meeting the development need  sanction learning activities  resources / support  measures of success 1. Implement Plans 2. Evaluate
  • 90.
    The key elementsto a successful learning process: • 30% from real life and on-the-job experiences, tasks and problem solving. This is the most important aspect of any learning and development plan. • 30% from feedback and from observing and working with role models – mentoring and coaching. • 40% from formal training.
  • 92.
    “Behind every successful person, thereis one elementary truth. Somewhere, someway, someone cared about their growth and development.” - Donald Miller, UK Mentoring Programme
  • 94.
    A Life thatMatters Ready or not, someday it will all come to an end. There will be no more sunrises, no minutes, hours, or days. All the things you collected, whether treasure or forgotten, will pass to someone else. Your wealth, fame, and temporal power will shrivel or irrelevance. It will not matter what you owed, or what you were owed. Your grudges, resentments, frustrations, and jealousies will finally disappear. So, to your hopes, ambitions, plans, and to do lists will expire. The wins and loses that once seemed so important will fade away. It won’t matter where you come from, or what side of the tracks you lived, at the end. Even your gender and skin color will be irrelevant. So what will matter? How will the value of your days be measured? That will matter is not what you bought, but what you built; not what you learned but what you taught. What will matter is not your success, but how hard you tried. What will matter is not what you learned but what you taught. What will matter is every act of integrity, compassion, courage or sacrifice that enriched, empowered, or encouraged others to emulate your example. What will matter is not your competences, but your character. What will matter is not how many people you knew, but how many will feel a lasting loss when you’re gone. What will matter is not your memories, but the memories that live in those who loved you. What will matter is how long you will be remembered by whom and for what. Living a life that matters doesn’t happen by accident It’s not a matter of chance, but of choice. Choose to live a life that matters.

Editor's Notes

  • #4 Read slide.
  • #5 Read slide.
  • #6 Read slide.
  • #16 Emphasize the three Major Final Outputs.
  • #17 The Results-based Performance Management System (RPMS) is one of the 14 interventions that support the realization of the Vision/Mission of DepEd.   The goal is to improve the access to quality of basic education that will produce functional, literate Filipinos with 21st century skills.
  • #18 On the screen, you see Results-based Performance Management System (RPMS) Framework of DepEd.   At the top center of the framework is the Vision/Mission of DepEd. At the left-hand side is the "WHAT" consisting of Strategic Priorities broken down into Department/Functional Key Result Areas (KRAs) and Objectives. At the right-hand side are the core values of DepEd broken down into enabling competencies.
  • #19 The RPMS of DepEd is aligned with the strategic Performance Management System (SPMS) which has 4 phases/stages:   1. Performance Planning and Commitment 2. Performance Monitoring and Coaching 3. Performance Review and Evaluation 4. Performance Rewarding and Development Planning
  • #20 Read slide.
  • #21 Read slide.
  • #22 If implemented correctly, the RPMS will provide a great deal of information that can be used for other functions, like the ff.:   1. HR Planning and Recruitment 2. Job Design and Work Relationship 3. Compensation and Benefits 4. Employee Relations 5. Rewards and Recognition 6. Training and Manpower Development 7. Career Succession 8. Agency Planning and Directions     Performance management takes information from other processes and sends information to those other processes.   Competencies can serve as the point of integration for all HR systems. Competencies used in RPMS should be the same competencies used for Recruitment, Training, Manpower Development and Career Succession.
  • #23 Let us now take a look at the overall design of the RPMS.
  • #24 Read slide.
  • #25 For DepEd, we will follow two RPMS cycles. For the non-teaching positions, it will be January to December.  
  • #26 For the teaching positions, it will be June to March.
  • #27 Change in mindset is needed, since the previous Performance Appraisal focuses on behavioral indicators only while the new RPMS will have a beautiful balance of Results Orientation (WHAT) and demonstration of Core Competencies (HOW).
  • #28 Read slide.
  • #29 Remember the two important aspects of RPMS:   WHAT - Results (KRAs, Objectives, Performance Indicators) HOW - Competencies (Includes Core, Leadership, Staff and Teaching – related and Teaching Competencies)  
  • #30 Performance Planning and Commitment is the first phase of the RPMS.   This is the starting point of performance management. The Rater and the Ratee work together to identify, understand, and agree on: what the employee needs to do, how it needs to be done, why, when, and so on.
  • #31 Phase 1 has four important components: 1. Discuss Unit’s Objectives 2. Identify Individual KRAs, Objectives and Performance Indicators 3. Discuss Competencies Required and Additional Competencies Needed 4. Reaching Agreement   We will be discussing this in greater detail in the next slides.  
  • #32 Read slide.
  • #33 The second component of the performance plan deals with the individual's share of the organization's strategic objectives.    
  • #34 Key Result Areas are the reasons why a job exist. They are broad categories expressed as general outputs or outcomes.  
  • #35 Clearly written, specific objectives:   Give the employee clear accountability. They will know what is expected of them. During the year, they will know how their results measure up to those expectations. Enable employees to easily track and document performance better. Help to ensure that jobs are rewarding, value-adding and manageable.  
  • #36 Read slide.
  • #37 Read the definition. Underscore “stated in specific terms.”   They define results to be accomplished within the scope of the job.  
  • #38 Read slide.
  • #39 Read slide.
  • #40 Read slide.
  • #41 Read slide.
  • #42 Read slide.
  • #43 Read slide.
  • #44 Read slide.
  • #45 Here is an example of KRA and Objectives.
  • #46 After identifying KRAs and Objectives, you now have to identify Performance Indicators. Shown in the screen is an example of Performance Indicators which can be found in the Position Competency Profile (PCP).
  • #47 Read slide.
  • #48 Here are further examples of Performance Indicators.  
  • #50 We have 4 classes of Competencies: (1) Core Behavioral, (2) Leadership, (3) Teaching, and (4) Core Skills.  
  • #51 Competencies are the HOWs of performance: the knowledge, motivation, and behaviors people display to achieve results.   Competencies uphold the organization's values. They represent the way people define and live the values.  
  • #52 Read slide.
  • #53 Read slide.
  • #54 Read slide.
  • #55 The fourth important component of the Performance Planning and Commitment Phase is the Reaching Agreement Discussion. It's the manager's job to act as reviewer and coach for the final version of the performance plan.   The purpose of this meeting is for the Rater and the Ratee to discuss and agree on objectives that the Ratee has identified for the current performance cycle. The Rater should help to set priorities as to what can realistically be accomplished.  
  • #56 Once all the MFOs, KRAs, Objectives and Performance Indicators are agreed upon, the Rater and Ratee should sign the form.
  • #57 Show slide.  
  • #58 Let us move on to Phase 2 which is Performance Monitoring and Coaching.  
  • #59 There are 2 very important components:   1. Performance Tracking 2. Coaching and Feedback   It is called the heart of RPMS because it is not just a paper activity that you do at the beginning of the year, keep the form, then pull out at the end of the year. Performance Tracking and Coaching plus feedback must be done throughout the year.    
  • #60 Read slide.
  • #61 Read slide.
  • #62 In performing your functions, capturing Critical Incidents is important and useful. These evidences will have an impact on your final performance results.   Critical Incidents are…. (Read slide)  
  • #63 The STAR is a good example to use, how to capture Critical Incidents.   S for Situation   T for Task   A for Action   R for Results     The next slide will provide us with a good example.
  • #64 Read slide.
  • #65 In tracking your performance, it is important to use a journal. We have a recommended journal format required by the Civil Service Commission (CSC).   The form is shown on the next slide.  
  • #66 Read columns one by one.
  • #67 Read slide.   No employee will take seriously what is discussed only once a year. It is important to teach performance on certain frequencies and provide feedback and coaching. This will require rigorous monitoring of the different phases of the RPMS, year-on-year.
  • #68 Read slide.
  • #69 Read slide.
  • #70 You've worked closely with the people in your work group during the performance cycle. Together, you've identified Key Result Areas and agreed on Objectives, Performance Indicators and related competencies. You've had regular review meetings, coaching them to ensure success. You've also reinforced their effective behaviors and skills. It is now time for the Review and Evaluation Phase.  
  • #71 Two important points should be done in this phase:   1. Review Year—end Results 2. Discuss Strengths and Improvement Needs    
  • #72 If you have done your assignment in Phases 1 and 2, this will be beautiful experience for both the Rater and Ratee. Read slide.  
  • #73 Read slide.
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  • #76 Read slide.
  • #77 Attack on employee's personality - Authority as the Rater should be used properly. Be factual about your evaluation. Monologue - Engage the employee in a dialogue. Give him/her a chance to explain him/herself. A chance to wield power and authority - Performance reviews often make people uncomfortable and defensive. Make the discussion positive. The key themes are continuous improvement and development, even if a person hadn't wasn't able to meet objectives or demonstrated competencies effectively. Paper activity - Do not simply comply but manage the RPMS as a process and not a one-time even. An opportunity to gain "pogi points" with staff - The goal of RPMS is to improve performance and develop people.  
  • #78 Read slide.
  • #79 Read slide.
  • #80 We will follow this Performance Rating Scale mandated by the Civil Service Commission (CSC).  
  • #81 This is DepEd’s Competencies Scale.   Ratings here will be used for developmental purposes only.  
  • #82 Please go to page 6 of your Individual Performance Commitment and Review Form (IPCRF). In here, you will capture the Strengths and Improvement Needs.   How you will do this?   The highest point on Results and demonstration of Competencies are the Strengths. On the other hand, the lowest points are the development needs.    
  • #85 The last phase of the RPMS is Performance Rewarding and Development Planning.  
  • #86 There are two important points on this phase:   1. Rewards 2. Development Planning  
  • #87 RPMS will be linked to PBB and the Step Increment.
  • #88 Employee Development is continuous. One should not stop learning in the achievement of personal Objectives. Employee Development is a shared responsibility. This is not only the responsibility of the Manager. The employee, as well as the HR, has also a stake in this.  
  • #89 It is ideal to conduct a simple Skills Assessment to identify current strengths and development needs.   Strength - In area where you have received feedback from your manager or colleagues as a strength; projects/assignments/tasks/behavior you have worked on where you have consistently met or exceeded expectations; an area that people often compliment you on as they see you as an "expert" in that field.   Development Needs - An area you can improve; project/assignments/ tasks/behavior you worked on where you have not met the expectations; an area you don't feel confident working in.  
  • #90 There is a wide array for people to grow and develop.   Classroom training is not the only way to train and develop people. Unfortunately, a lot of managers resort to this whenever they send people for training.   There are so many options to consider when evolving people.   Read the activities on the slide.   Remember that people have different preferences on how they want to learn. Be sure to tailor-fit their development plan to their needs and learning styles.  
  • #91 Read and explain slide.   Ensures that real learning takes place and endures by integrating both formal and informal elements.   The most effective way to learn and develop a new skill or behavior is to apply and practice it on the job and in real life situation.   Employee learning and development is built upon how individuals internalize and apply what they learn based on how they acquire the knowledge.  
  • #92 Back to page 6 of your Performance Commitment and Review Form (PCRF), determine the Action Plans necessary for the development of the employee.   Also reflect on the Timeline and the Resources Needed.   After the Rater and Ratee agree on the plan, they should sign this part of the form.  
  • #93 May we continue to propagate the essence of this saying in DepEd. Provide avenues for people to grow and develop. Let there be a culture of encouragement, support, and guidance.  
  • #94 THANK YOU!!!