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R o n a l d 	
   E . 	
   S a n d e r s 	
                                                                  3853	
  McGrath	
  Drive	
  |	
  Dublin,	
  Ohio	
  43016	
  
                                                                                                                     H:	
  614.761.1760	
  |	
  C:	
  614.783.9088	
  
          www.linkedin.com/in/ronaldsanders	
                                                                                E:	
  ronsanders406@gmail.com	
  


                 Network	
  Engineer	
  |	
  Field	
  Maintenance	
  Technician	
  
Information	
  technology	
  professional	
  combining	
  valuable	
  blend	
  of	
  diverse	
  technical	
  knowledge	
  with	
  sincere	
  interest	
  
    in	
  exceeding	
  customer	
  service	
  expectations.	
  Experience	
  in	
  both	
  technical	
  and	
  non-­‐technical	
  environments.	
  
        Currently	
  contributing	
  in	
  volunteer	
  capacity	
  to	
  Mid-­‐Ohio	
  Food	
  Bank	
  and	
  Dublin	
  Coffman	
  Music	
  Boosters.	
  

                                   Core	
  Competencies	
  |	
  Strengths	
  &	
  Expertise 	
  
•       Project	
  Management	
                             •     Customer	
  Technical	
  Support	
                        •     Needs	
  Assessment	
  
•       Systems	
  Implementation	
                         •     Technical	
  Troubleshooting	
                            •     Disaster	
  Recovery	
  
•       Technology	
  Rightsizing	
                         •     Technical	
  Training	
                                   •     Hardware	
  Configuration	
  
•       Network	
  Administration	
                         •     Client/Server	
  Architecture	
                           •     Global	
  Systems	
  Support	
  

                                                    Career/Project	
  Highlights	
  
Network	
  Engineer	
  –	
  Central	
  Ohio	
  Primary	
  Care	
  Physicians,	
  Inc.	
  (COPC)	
  
• Significantly	
   improved	
   network	
   flow,	
   segregated	
   radiology	
   and	
   cardiology	
   departments	
   on	
   different	
  
   equipment	
   for	
   redundancy,	
   enabled	
   quicker	
   troubleshooting	
   and	
   increased	
   speed	
   of	
   device	
   to	
   network	
  
   connectivity;	
  overcame	
  hurdles	
  working	
  with	
  and	
  navigating	
  around	
  vital	
  healthcare	
  equipment	
  to	
  determine	
  
   and	
  resolve	
  network	
  and	
  modality	
  issues.	
  
Systems	
  Analyst,	
  Soarian	
  Clinicals	
  Beta	
  Management,	
  Global	
  Services	
  –	
  Siemens	
  Medical	
  Solutions	
  
• Met	
  challenge	
  installing	
  Soarian	
  beta	
  software	
  on	
  unknown	
  equipment;	
  determined	
  hardware	
  requirements	
  
    for	
   different	
   software	
   versions;	
   produced	
   detailed	
   document	
   addressing	
   critical	
   areas	
   of	
   software;	
   facilitated	
  
    identification	
  of	
  major/minor	
  areas	
  of	
  improvement	
  prior	
  to	
  software	
  installation.	
  

                                                      Professional	
  Experience 	
  
Central	
  Ohio	
  Primary	
  Care	
  Physicians,	
  Inc.	
  (COPC)	
  –	
  Westerville,	
  Ohio	
                             May	
  2010	
  to	
  December	
  2010	
  
Largest	
   primary	
   care,	
   physician-­‐owned	
   medical	
   group	
   in	
   Ohio;	
   comprises	
   80	
   pediatricians,	
   family	
   physicians,	
  
internists,	
   endocrinologists,	
   infectious	
   disease	
   specialists	
   and	
   hospitalists,	
   located	
   in	
   practices	
   throughout	
   Franklin,	
  
Fairfield,	
  Delaware	
  and	
  Union	
  counties.	
  
    Network	
  Engineer	
  
    Spearheaded	
   IT	
   functions	
   and	
   special	
   projects	
   ensuring	
   functionality	
   of	
   information	
   and	
   telecommunications	
  
    equipment,	
   updating	
   software,	
   maintaining	
   licenses,	
   providing	
   tier	
   1	
   support	
   for	
   radiology,	
   cardiology,	
   and	
  
    laboratory	
  system,	
  and	
  managing	
  technical	
  environment	
  documentation;	
  provided	
  24x7	
  backup	
  to	
  lab	
  IT	
  associate.	
  
    Technical	
  environment:	
  3	
  main	
  sites	
  with	
  Rad/Cad	
  systems;	
  DEXA	
  (bone	
  density);	
  CT	
  scanners;	
  MRI	
  machine;	
  BIO-­‐
    DOSE	
   PC;	
   Harvest	
   lab	
   system;	
   Cisco	
   routers;	
   Cisco	
   switches;	
   Windows	
   2000	
   servers;	
   telecommunications	
   systems;	
  
    over	
  200	
  PC/Printers/network	
  devices.	
  
    •     Hands-­‐on	
  special	
  projects	
  relative	
  to	
  consistent	
  upgrades	
  and	
  general	
  maintenance	
  comprised:	
  
          o     Maintenance	
   of	
   NovaRAD	
   PACS/RIS	
   and	
   Orchard	
   Harvest	
   lab	
   system;	
   upgrades	
   to	
   NovaRad,	
   PacsGEAR,	
  
                and	
   BioDose	
   installations;	
   integration	
   of	
   new	
   radiology/cardiology	
   modalities	
   into	
   existing	
   systems;	
  
                maintenance	
  of	
  in-­‐house	
  network,	
  radiology,	
  cardiology,	
  and	
  laboratory	
  modalities,	
  PCs,	
  and	
  all	
  ancillary	
  
                equipment;	
  replacement	
  of	
  antiquated	
  UPS	
  systems	
  in	
  radiology,	
  cardiology,	
  and	
  laboratory	
  data	
  center.	
  
    •     Vastly	
   improved	
   production	
   and	
   performance	
   through	
   development	
   of	
   documentation	
   for	
   installation	
   best	
  
          practices,	
  network	
  configuration,	
  and	
  issue	
  troubleshooting;	
  i.e.	
  reduced	
  network	
  issue	
  troubleshooting	
  20%	
  
          by	
  labeling	
  equipment	
  in	
  3	
  main	
  buildings.	
  
    •     Facilitated	
   ability	
   to	
   complete	
   IT	
   mission	
   and	
   improve	
   systems	
   through	
   proficiency	
   conveying	
   customer	
  
          requirements	
  to	
  project	
  management	
  team;	
  included	
  responses	
  to	
  staff-­‐generated	
  requests	
  to	
  troubleshoot	
  
          and	
  resolve	
  IT	
  issues.	
  
    •     Contributed	
  to	
  installation	
  of	
  backup	
  generator	
  and	
  associated	
  software	
  monitoring.	
  
    •     Collaborated	
  with	
  NOVARad	
  vendor	
  on	
  change	
  out	
  of	
  entire	
  redundant	
  server	
  system;	
  installed	
  network	
  and	
  
R o n a l d 	
   E . 	
   S a n d e r s 	
                                                                                                                       Résumé	
  Page	
  2	
  

             facilitated	
  NOVARad	
  ability	
  to	
  remotely	
  manage	
  final	
  configuration;	
  certified	
  NOVARad	
  PACS	
  administrator.	
  
	
  
Siemens	
  Medical	
  Solutions	
  –	
  Dublin,	
  Ohio	
                                                    September	
  1996	
  to	
  August	
  2008	
  
International	
   supplier	
   of	
   diagnostic	
   imaging	
   systems,	
   information	
   technology	
   and	
   therapeutic	
   equipment	
   for	
  
hospitals,	
  clinics	
  and	
  doctors'	
  offices.	
  
       Systems	
  Analyst,	
  Soarian	
  Clinicals	
  Beta	
  Management/Technical	
  Consultant,	
  Global	
  Services	
  
       Primary	
   technical	
   resource	
   supporting	
   sales	
   force	
   with	
   business	
   development	
   and	
   installation	
   lifecycles;	
  
       accountable	
   for	
   systems	
   integration,	
   application	
   installation,	
   application	
   training,	
   process	
   improvement,	
   and	
  
       system	
  availability.	
  
       Orchestrated	
   installation	
   of	
   beta	
   equipment	
   through	
   analysis,	
   testing	
   and	
   implementation	
   of	
   new	
   installation	
  
       methodologies	
   for	
   clinical/workflow	
   software	
   solution	
   for	
   70+	
   US-­‐based	
   and	
   international	
   customers;	
   liaised	
   with	
  
       stakeholders	
  to	
  secure,	
  analyze,	
  communicate	
  and	
  validate	
  requirements	
  for	
  changes	
  to	
  business	
  processes,	
  policies	
  
       and	
  information	
  systems;	
  consulted	
  with	
  hospital	
  executives	
  to	
  assess	
  processes	
  and	
  recommend	
  improvements.	
  
       •     Project	
  managed	
  hardware	
  and	
  non	
  Soarian	
  Critical	
  Care	
  software	
  for	
  1st	
  installation	
  of	
  Soarian	
  Critical	
  Care;	
  
             additionally	
  recognized	
  for	
  delivery	
  of	
  1st	
  installation	
  of	
  Beta	
  Soarian	
  Critical	
  Care	
  in	
  major	
  New	
  York	
  hospital.	
  
       •     Collaborated	
   with	
   Soarian	
   Critical	
   Care	
   integration	
   consultant	
   on	
   configuration	
   of	
   critical	
   care	
   software	
  
             package;	
  assisted	
  with	
  debugging	
  of	
  Soarian	
  Critical	
  Care	
  software	
  and	
  hardware	
  needs.	
  
       •     Reduced	
   errors	
   50%	
   through	
   conception	
   and	
   implementation	
   of	
   mandatory	
   hardware	
   and	
   software	
  
             analysis	
  on	
  customer	
  equipment	
  prior	
  to	
  installation	
  of	
  Siemens	
  beta	
  software.	
  
       •     Lowered	
   installation	
   errors	
   40%	
   through	
   development	
   and	
   maintenance	
   of	
   procedures	
   for	
   formal	
  
             documentation	
   between	
   several	
   sources	
   as	
   well	
   as	
   hardware	
   and	
   software	
   installation	
   forces	
  (functioning	
   as	
  
             single	
  point	
  of	
  contact).	
  
       •     Recognized	
   with	
   positive	
   feedback	
   after	
   presentation	
   of	
   formal	
   and	
   hands-­‐on	
   education	
   for	
   US-­‐based	
   and	
  
             international	
  installers	
  as	
  well	
  as	
  one-­‐on-­‐one	
  and	
  group	
  training	
  for	
  hospital	
  employees	
  on	
  use	
  of	
  technology.	
  
       •     Facilitated	
   additional	
   revenue	
   for	
   company	
   through	
   identification	
   and	
   execution	
   of	
   sales	
   opportunities	
   to	
  
             existing	
  customer	
  base.	
  
       •     Spearheaded	
   and	
   directed	
   technical	
   implementation	
   of	
   WANs,	
   hardware,	
   SNA,	
   contract	
   management,	
   RPM,	
  
             document	
  imaging,	
  Enterprise	
  Output	
  Management,	
  wireless	
  LANs,	
  and	
  Soarian	
  Clinical	
  Access.	
  


                                       Education	
  |	
  Professional	
  Development 	
  
                                                             Ohio	
  University	
  –	
  Athens,	
  Ohio	
  
                  Bachelor	
  of	
  Science	
  in	
  Electrical	
  Engineering	
  (BSEE)	
  |	
  Minors:	
  Computer	
  Science	
  and	
  Music	
  
                                              Muskingum	
  Area	
  Technical	
  College	
  –	
  Zanesville,	
  Ohio	
  
                                                          Associates	
  in	
  Electrical	
  Engineering	
  (AASEE)	
  
                                                                Certified	
  NovaRAD	
  Administrator	
  

                                                            Technical	
  Proficiencies 	
  
Protocols/Networking:	
                                               TCP/IP	
  |	
  Ethernet	
  |	
  WAN	
  |	
  LAN	
  |	
  MAN	
  |	
  WLAN	
  |	
  VPN	
  |	
  SAN	
  |	
  VLAN	
  	
  
Office	
  Productivity:	
                                             Microsoft	
  Office	
  Suite	
  
Operating	
  Systems,	
  Hardware	
  &	
  Servers:	
   PC	
  |	
  MAC	
  |	
  IBM	
  |	
  Dell	
  |	
  HP	
  
                                                                                             	
  

                                                        Community	
  Contributions 	
  
                                        Mid-­‐Ohio	
  Food	
  Bank	
  –	
  Columbus,	
  Ohio	
  (2010	
  –	
  Present)	
  
                Reclamation	
  |	
  Commodities	
  Supplemental	
  Food	
  Program	
  |	
  Meat	
  Repack	
  |	
  Other	
  Repack	
  |	
  Labeling	
  
                                    Dublin	
  Coffman	
  Music	
  Boosters	
  –	
  Columbus,	
  Ohio	
  (2007	
  –	
  Present)	
  
                                                                   Concession	
  Stand	
  Crew	
  Leader	
  

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Ron Sanders Resume

  • 1. R o n a l d   E .   S a n d e r s   3853  McGrath  Drive  |  Dublin,  Ohio  43016   H:  614.761.1760  |  C:  614.783.9088   www.linkedin.com/in/ronaldsanders   E:  ronsanders406@gmail.com   Network  Engineer  |  Field  Maintenance  Technician   Information  technology  professional  combining  valuable  blend  of  diverse  technical  knowledge  with  sincere  interest   in  exceeding  customer  service  expectations.  Experience  in  both  technical  and  non-­‐technical  environments.   Currently  contributing  in  volunteer  capacity  to  Mid-­‐Ohio  Food  Bank  and  Dublin  Coffman  Music  Boosters.   Core  Competencies  |  Strengths  &  Expertise   • Project  Management   • Customer  Technical  Support   • Needs  Assessment   • Systems  Implementation   • Technical  Troubleshooting   • Disaster  Recovery   • Technology  Rightsizing   • Technical  Training   • Hardware  Configuration   • Network  Administration   • Client/Server  Architecture   • Global  Systems  Support   Career/Project  Highlights   Network  Engineer  –  Central  Ohio  Primary  Care  Physicians,  Inc.  (COPC)   • Significantly   improved   network   flow,   segregated   radiology   and   cardiology   departments   on   different   equipment   for   redundancy,   enabled   quicker   troubleshooting   and   increased   speed   of   device   to   network   connectivity;  overcame  hurdles  working  with  and  navigating  around  vital  healthcare  equipment  to  determine   and  resolve  network  and  modality  issues.   Systems  Analyst,  Soarian  Clinicals  Beta  Management,  Global  Services  –  Siemens  Medical  Solutions   • Met  challenge  installing  Soarian  beta  software  on  unknown  equipment;  determined  hardware  requirements   for   different   software   versions;   produced   detailed   document   addressing   critical   areas   of   software;   facilitated   identification  of  major/minor  areas  of  improvement  prior  to  software  installation.   Professional  Experience   Central  Ohio  Primary  Care  Physicians,  Inc.  (COPC)  –  Westerville,  Ohio   May  2010  to  December  2010   Largest   primary   care,   physician-­‐owned   medical   group   in   Ohio;   comprises   80   pediatricians,   family   physicians,   internists,   endocrinologists,   infectious   disease   specialists   and   hospitalists,   located   in   practices   throughout   Franklin,   Fairfield,  Delaware  and  Union  counties.   Network  Engineer   Spearheaded   IT   functions   and   special   projects   ensuring   functionality   of   information   and   telecommunications   equipment,   updating   software,   maintaining   licenses,   providing   tier   1   support   for   radiology,   cardiology,   and   laboratory  system,  and  managing  technical  environment  documentation;  provided  24x7  backup  to  lab  IT  associate.   Technical  environment:  3  main  sites  with  Rad/Cad  systems;  DEXA  (bone  density);  CT  scanners;  MRI  machine;  BIO-­‐ DOSE   PC;   Harvest   lab   system;   Cisco   routers;   Cisco   switches;   Windows   2000   servers;   telecommunications   systems;   over  200  PC/Printers/network  devices.   • Hands-­‐on  special  projects  relative  to  consistent  upgrades  and  general  maintenance  comprised:   o Maintenance   of   NovaRAD   PACS/RIS   and   Orchard   Harvest   lab   system;   upgrades   to   NovaRad,   PacsGEAR,   and   BioDose   installations;   integration   of   new   radiology/cardiology   modalities   into   existing   systems;   maintenance  of  in-­‐house  network,  radiology,  cardiology,  and  laboratory  modalities,  PCs,  and  all  ancillary   equipment;  replacement  of  antiquated  UPS  systems  in  radiology,  cardiology,  and  laboratory  data  center.   • Vastly   improved   production   and   performance   through   development   of   documentation   for   installation   best   practices,  network  configuration,  and  issue  troubleshooting;  i.e.  reduced  network  issue  troubleshooting  20%   by  labeling  equipment  in  3  main  buildings.   • Facilitated   ability   to   complete   IT   mission   and   improve   systems   through   proficiency   conveying   customer   requirements  to  project  management  team;  included  responses  to  staff-­‐generated  requests  to  troubleshoot   and  resolve  IT  issues.   • Contributed  to  installation  of  backup  generator  and  associated  software  monitoring.   • Collaborated  with  NOVARad  vendor  on  change  out  of  entire  redundant  server  system;  installed  network  and  
  • 2. R o n a l d   E .   S a n d e r s   Résumé  Page  2   facilitated  NOVARad  ability  to  remotely  manage  final  configuration;  certified  NOVARad  PACS  administrator.     Siemens  Medical  Solutions  –  Dublin,  Ohio   September  1996  to  August  2008   International   supplier   of   diagnostic   imaging   systems,   information   technology   and   therapeutic   equipment   for   hospitals,  clinics  and  doctors'  offices.   Systems  Analyst,  Soarian  Clinicals  Beta  Management/Technical  Consultant,  Global  Services   Primary   technical   resource   supporting   sales   force   with   business   development   and   installation   lifecycles;   accountable   for   systems   integration,   application   installation,   application   training,   process   improvement,   and   system  availability.   Orchestrated   installation   of   beta   equipment   through   analysis,   testing   and   implementation   of   new   installation   methodologies   for   clinical/workflow   software   solution   for   70+   US-­‐based   and   international   customers;   liaised   with   stakeholders  to  secure,  analyze,  communicate  and  validate  requirements  for  changes  to  business  processes,  policies   and  information  systems;  consulted  with  hospital  executives  to  assess  processes  and  recommend  improvements.   • Project  managed  hardware  and  non  Soarian  Critical  Care  software  for  1st  installation  of  Soarian  Critical  Care;   additionally  recognized  for  delivery  of  1st  installation  of  Beta  Soarian  Critical  Care  in  major  New  York  hospital.   • Collaborated   with   Soarian   Critical   Care   integration   consultant   on   configuration   of   critical   care   software   package;  assisted  with  debugging  of  Soarian  Critical  Care  software  and  hardware  needs.   • Reduced   errors   50%   through   conception   and   implementation   of   mandatory   hardware   and   software   analysis  on  customer  equipment  prior  to  installation  of  Siemens  beta  software.   • Lowered   installation   errors   40%   through   development   and   maintenance   of   procedures   for   formal   documentation   between   several   sources   as   well   as   hardware   and   software   installation   forces  (functioning   as   single  point  of  contact).   • Recognized   with   positive   feedback   after   presentation   of   formal   and   hands-­‐on   education   for   US-­‐based   and   international  installers  as  well  as  one-­‐on-­‐one  and  group  training  for  hospital  employees  on  use  of  technology.   • Facilitated   additional   revenue   for   company   through   identification   and   execution   of   sales   opportunities   to   existing  customer  base.   • Spearheaded   and   directed   technical   implementation   of   WANs,   hardware,   SNA,   contract   management,   RPM,   document  imaging,  Enterprise  Output  Management,  wireless  LANs,  and  Soarian  Clinical  Access.   Education  |  Professional  Development   Ohio  University  –  Athens,  Ohio   Bachelor  of  Science  in  Electrical  Engineering  (BSEE)  |  Minors:  Computer  Science  and  Music   Muskingum  Area  Technical  College  –  Zanesville,  Ohio   Associates  in  Electrical  Engineering  (AASEE)   Certified  NovaRAD  Administrator   Technical  Proficiencies   Protocols/Networking:   TCP/IP  |  Ethernet  |  WAN  |  LAN  |  MAN  |  WLAN  |  VPN  |  SAN  |  VLAN     Office  Productivity:   Microsoft  Office  Suite   Operating  Systems,  Hardware  &  Servers:   PC  |  MAC  |  IBM  |  Dell  |  HP     Community  Contributions   Mid-­‐Ohio  Food  Bank  –  Columbus,  Ohio  (2010  –  Present)   Reclamation  |  Commodities  Supplemental  Food  Program  |  Meat  Repack  |  Other  Repack  |  Labeling   Dublin  Coffman  Music  Boosters  –  Columbus,  Ohio  (2007  –  Present)   Concession  Stand  Crew  Leader