Ronald Sanders is an IT professional with experience in field service technician work, data center design, and network engineering roles. He has a blend of technical skills as well as strong customer service abilities. His career highlights include improving network performance at a medical group and managing beta software installations for a medical equipment company. He maintains technical proficiencies across networking, operating systems, and office productivity software.

1. Ronald E. Sanders 3853 McGrath Drive | Dublin, Ohio 43016
H: 614.761.1760 | C: 614.783.9088
www.linkedin.com/in/ronaldsanders E: ronsanders406@gmail.com
Field Service Technician | Data Center Design/Development
Information technology professional combining valuable blend of diverse technical knowledge with sincere interest
in exceeding customer service expectations. Experience in both technical and non-technical environments.
Currently contributing in volunteer capacity to Mid-Ohio Food Bank and Dublin Coffman Music Boosters.
Core Competencies | Strengths & Expertise
 Project Management  Customer Technical Support  Needs Assessment
 Systems Implementation  Technical Troubleshooting  Disaster Recovery
 Technology Rightsizing  Technical Training  Hardware Configuration
 Network Administration  Client/Server Architecture  Global Systems Support
Career/Project Highlights
Network Engineer – Central Ohio Primary Care Physicians, Inc. (COPC)
 Significantly improved network flow, segregated radiology and cardiology departments on different
equipment for redundancy, enabled quicker troubleshooting and increased speed of device to network
connectivity; overcame hurdles working with and navigating around vital healthcare equipment to determine
and resolve network and modality issues.
Systems Analyst, Soarian Clinicals Beta Management, Global Services – Siemens Medical Solutions
 Met challenge installing Soarian beta software on unknown equipment; determined hardware requirements
for different software versions; produced detailed document addressing critical areas of software; facilitated
identification of major/minor areas of improvement prior to software installation.
Professional Experience
Central Ohio Primary Care Physicians, Inc. (COPC) – Westerville, Ohio May 2010 to December 2010
Largest primary care, physician-owned medical group in Ohio; comprises 80 pediatricians, family physicians,
internists, endocrinologists, infectious disease specialists and hospitalists, located in practices throughout Franklin,
Fairfield, Delaware and Union counties.
Network Engineer
Spearheaded IT functions and special projects ensuring functionality of information and telecommunications
equipment, updating software, maintaining licenses, providing tier 1 support for radiology, cardiology, and
laboratory system, and managing technical environment documentation; provided 24x7 backup to lab IT associate.
Technical environment: 3 main sites with Rad/Cad systems; DEXA (bone density); CT scanners; MRI machine; BIO-
DOSE PC; Harvest lab system; Cisco routers; Cisco switches; Windows 2000 servers; telecommunications systems;
over 200 PC/Printers/network devices.
 Hands-on special projects relative to consistent upgrades and general maintenance comprised:
o Maintenance of NovaRAD PACS/RIS and Orchard Harvest lab system; upgrades to NovaRad, PacsGEAR,
and BioDose installations; integration of new radiology/cardiology modalities into existing systems;
maintenance of in-house network, radiology, cardiology, and laboratory modalities, PCs, and all ancillary
equipment; replacement of antiquated UPS systems in radiology, cardiology, and laboratory data center.
 Vastly improved production and performance through development of documentation for installation best
practices, network configuration, and issue troubleshooting; i.e. reduced network issue troubleshooting 20%
by labeling equipment in 3 main buildings.
 Facilitated ability to complete IT mission and improve systems through proficiency conveying customer
requirements to project management team; included responses to staff-generated requests to troubleshoot
and resolve IT issues.
 Contributed to installation of backup generator and associated software monitoring.

2. Ronald E. Sanders Résumé Page 2
 Collaborated with NOVARad vendor on change out of entire redundant server system; installed network and
facilitated NOVARad ability to remotely manage final configuration; certified NOVARad PACS administrator.
Siemens Medical Solutions – Dublin, Ohio September 1996 to August 2008
International supplier of diagnostic imaging systems, information technology and therapeutic equipment for
hospitals, clinics and doctors' offices.
Systems Analyst, Soarian Clinicals Beta Management/Technical Consultant, Global Services
Primary technical resource supporting sales force with business development and installation lifecycles;
accountable for systems integration, application installation, application training, process improvement, and
system availability.
Orchestrated installation of beta equipment through analysis, testing and implementation of new installation
methodologies for clinical/workflow software solution for 70+ US-based and international customers; liaised with
stakeholders to secure, analyze, communicate and validate requirements for changes to business processes, policies
and information systems; consulted with hospital executives to assess processes and recommend improvements.
 Project managed hardware and non Soarian Critical Care software for 1st installation of Soarian Critical Care;
additionally recognized for delivery of 1st installation of Beta Soarian Critical Care in major New York hospital.
 Collaborated with Soarian Critical Care integration consultant on configuration of critical care software
package; assisted with debugging of Soarian Critical Care software and hardware needs.
 Reduced errors 50% through conception and implementation of mandatory hardware and software
analysis on customer equipment prior to installation of Siemens beta software.
 Lowered installation errors 40% through development and maintenance of procedures for formal
documentation between several sources as well as hardware and software installation forces (functioning as
single point of contact).
 Recognized with positive feedback after presentation of formal and hands-on education for US-based and
international installers as well as one-on-one and group training for hospital employees on use of technology.
 Facilitated additional revenue for company through identification and execution of sales opportunities to
existing customer base.
 Spearheaded and directed technical implementation of WANs, hardware, SNA, contract management, RPM,
document imaging, Enterprise Output Management, wireless LANs, and Soarian Clinical Access.
Education | Professional Development
Ohio University – Athens, Ohio
Bachelor of Science in Electrical Engineering (BSEE) | Minors: Computer Science and Music
Muskingum Area Technical College – Zanesville, Ohio
Associates in Electrical Engineering (AASEE)
Certified NovaRAD Administrator
Technical Proficiencies
Protocols/Networking: TCP/IP | Ethernet | WAN | LAN | MAN | WLAN | VPN | SAN | VLAN
Office Productivity: Microsoft Office Suite
Operating Systems, Hardware & Servers: PC | MAC | IBM | Dell | HP
Community Contributions
Mid-Ohio Food Bank – Columbus, Ohio (2010 – Present)
Reclamation | Commodities Supplemental Food Program | Meat Repack | Other Repack | Labeling
Dublin Coffman Music Boosters – Columbus, Ohio (2007 – Present)
Concession Stand Crew Leader