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Rock, paper, scissors,
COUNTER, SUSHI:
Making sense of usage
Jennifer Bazeley
Head, Collection Access & Acquisitions
Miami University Libraries
ALAO CMIGWorkshop
June 9, 2014
The truth of the matter
https://twitter.com/FakeLibStats/status/464074593049649153
The approach
▪ Select
▪ Obtain
▪ Compile
▪ Store
▪ Analyze -Visualize
▪ Disseminate – Share
Select - Understand the standards
SUSHI & COUNTER
https://www.flickr.com/photos/crobj/14269377082/
COUNTER JR1 GOA
COUNTER JR2
COUNTER JR5
JR3 - Mobile
Select
▪ Which usage is important?
– E-books, e-journals, databases (COUNTER & non-COUNTER
reports)
– PDA
– Link resolver & A to Z
– Discovery service
– Book and journal circulation numbers (checkouts, internal use,
renewals)
Caveats: there’s always a “but”
▪ Vendor/publisher discrepancies
▪ Technology fails
▪ Garbage in, garbage out
Obtain
▪ Electronic
– Publisher, platform, vendor, consortia websites
– Self-service, automated e-mails, gentle prodding of vendor
▪ Print
– Your friendly ILS
– Review files, statistics, web management reports
Compile
▪ Usage statistics software
▪ Excel
Compile
Compile
Store
▪ Someplace in addition to your hard drive
– Library or departmental server
– Dropbox
– Google Drive
– Usage statistics software
Analyze
▪ Combine/compare usage with other data
▪ Benchmark against peer/aspirational institutions
▪ Apply existing principles (e.g., Pareto)
▪ Patterns over time, across platforms, across locations
▪ Predict/extrapolate
Visualize
▪ Charts & graphs
▪ Pivot tables
▪ Word clouds
▪ Infographics
Analyze
Visualize
Analyze
Visualize
Visualize
Analyze
Visualize
Analyze
Analyze
Visualize
Analyze
Visualize
Disseminate - Share
▪ Google Drive
▪ LibGuides
▪ EBSCOnet
Disseminate – Share
Disseminate – Share
Disseminate – Share
Disseminate – Share
Useful Resources
▪ Bucknell,Terry.
– “Garbage in, gospel out: twelve reasons why
librarians should not accept cost per download figures
at face value.” The Serials Librarian, 63 no. 2 (2012):
192-212.
▪ Tufte, Edward R.
– Envisioning Information. Cheshire, Conn.: Graphics
Press, 1990.
▪ COUNTER v. 4
– http://www.projectcounter.org/r4/COPR4.pdf
– http://www.projectcounter.org/r4/APPF.xls
▪ SUSHI
– http://www.niso.org/workrooms/sushi/librarians/
Questions?
https://www.flickr.com/photos/crobj/5558548657
bazelejw@miamioh.edu

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Rock, paper, scissors, COUNTER, SUSHI: Making sense of usage

Editor's Notes

  1. https://twitter.com/FakeLibStats/status/464074593049649153 May 7, 2014, 9:09 am
  2. SUSHI The SUSHI protocol provides instructions to automate the collection of usage statistics reports from compliant vendors, which you’d otherwise manually download from a vendor website or receive via email. If you have an electronic resource management (ERM) or subscribe to usage statistics software, using SUSHI generally just requires entering SUSHI configurations for each of your vendors. Not every vendor supports SUSHI—there is a list online at the NISO/SUSHI site that will tell you which vendors are SUSHI-compliant. COUNTER Version 4 COUNTER consists of standard and optional reports—for a vendor to be COUNTER-compliant, they must offer all of the standard reports. I won’t talk about every report type, as you can read that information online, but I do want to mention some of the improvements. What is better about v.4? Expanded list of definitions – including gold OA and access denied categories--so that you know exactly what is being reported on Requirement for DOIs to be included in usage reports – data mapping Requirement for usage of Gold OA articles to be reported separately Requirement to provide journal report 5 (year of pub/journal) DB reports modified: session counts dropped; must report record views and result clicks – helps with issues created by federated search services that were inflating usage numbers New report Multimedia Report 1 for audio, video, image resources Optional reports for usage on mobile devices
  3. JR1 GOA - Number of successful gold open access full-text article requests by month and journal
  4. JR2 - Access denied to full-text articles by month, journal and category
  5. JR5 - Number of successful full-text article requests by year of publication and journal
  6. JR3 Mobile
  7. “Garbage in, gospel out: twelve reasons why librarians should not accept cost per download figures at face value.” The Serials Librarian, 63 no. 2 (2012): 192-212.
  8. http://infogr.am/
  9. Wordle