presentation at ALA Annual 2016 ALCTS/LITA Electronic Resources Management Interest Group panel “Making it count: Usage statistics and electronic resources management.”
This presentation was provided by Todd Carpenter, Executive Director of NISO, and Nettie Lagace, NISO on June 25, during a ALA session devoted to Altmetrics.
This presentation was given during the ALA 2016 NISO Standards Update on June 26, 2016. The presenter is Marlene Van Ballegoie of the University of Toronto
This presentation was provided by Todd Carpenter, Executive Director of NISO, and Nettie Lagace, NISO on June 25, during a ALA session devoted to Altmetrics.
This presentation was given during the ALA 2016 NISO Standards Update on June 26, 2016. The presenter is Marlene Van Ballegoie of the University of Toronto
This presentation was given during the NISO Update session at ALA in Orlando Florida on June 26, 2016. The speaker was Elise Sassone of Springer-Nature.
Beyond COUNTER Compliant: Ways to Assess E-Resources Reporting ToolsNASIG
Kelly Marie Blanchat, presenter
The need to continually evaluate electronic resources should not limited to a metric for how resources perform. The reporting tools that monitor and collect e-resource usage need to have their performance evaluated as well. This presentation will cover how vendor-provided systems -- designed to aid in the decision making process of the e-resources lifecycle -- can be assessed for reporting accuracy. Following this session, participants will have an understanding of what data points to review when assessing vendor-provided usage statistic tools, and will have a method to begin evaluating their own systems. In summer 2015, Yale Library brought up ProQuest’s 360 COUNTER Data Retrieval Service (DRS), a service in which COUNTER-compliant usage statistics are uploaded, archived, and normalized into consolidated reports twice per year. To date 360 COUNTER has freed up a significant amount of time for Yale's E-Resources Group, allowing for staff resources to be allocated elsewhere in the e-resources lifecycle. This extra staff time also allowed time to “kick the tires” of the system, which resulted in an assessment workflow using Microsoft Excel to compare how raw COUNTER data uploaded to the system was affected by title normalization in the knowledgebase. This assessment workflow helped to identify the volume of data available in the system, and also gave clarity to how the 360 COUNTER system works and what steps need to be taken–by both ProQuest and Yale Library–to improve reporting accuracy. Please note that this presentation will touch on issues found within the system, and how ProQuest worked with Yale to identify the source through title normalization decisions, and correct errors when possible. The primary purpose is to bring awareness for the need of reporting tool assessment, which can be applied to any assessment tool, not just 360 COUNTER.
Turning the Corner at High Speed: How Collections Metrics Are Changing in a H...NASIG
Collections metrics have always been an important component of effectively managing libraries. But today they are more important than ever before as user-focused libraries and information centers attempt to adjust their collections to current and future library user needs. Frequently this requires sharp turns, smart traffic control, and even drafting behind other libraries who might be in the lead at any given stretch in order to achieve ultimate success. In this presentation, perspectives from a corporate library context and a liberal arts college library will be presented. What are the key metrics today vs. five years ago? What factors are at work that create changes in metrics value over time? What changes might we expect to see in the future? These and other questions will be addressed.
Speakers:
Marija Markovic, Independent Consultant
Steve Oberg, Wheaton College (IL)
With ever-shrinking library budgets it is more essential than ever to ensure that the library collection is targeted, relevant and well-used. Return on Investment (ROI) has become the mantra of library management and libraries need to show accountability for collection decisions. This webinar will focus on speakers who have successfully implemented assessment metrics (such as COUNTER 3, Eigenfactor and impact factors) as one determining factor of collection development decisions.
As libraries move to become centers of digital collections, maintaining information on the usage of these collections is ever more critical. It's also essential to be able to maintain common measures across heterogeneous collections, in order to be able to effectively analyze how the library's collection dollars are being spent. The Project COUNTER Code of Practice and the SUSHI protocol aid in this work. This session will explore the newly-published Release 4 of the COUNTER Code of Practice for e-Resources and highlight its use in conjunction with the SUSHI (Standardized Usage Statistics Harvesting Initiative) protocol in an active library environment.
Discovery Systems: Connecting the 21st Century Academic User to ContentAthena Hoeppner
Describes three projects using Discovery to serve academic users: Bibliometric studies of discovery content for graduate and faculty papers; Exposing Open Access content in the Discovery service; Integrating Discovery into the course page editor in a Learning Management System.
Athena Hoeppner. "Discovery Systems: Connecting the 21st Century Academic User to Content." II Seminario Bibliotecas Universitarias del siglo XXI, Bogota, Columbia, 24 March 2015.
Out in the Open: Better Exposure for Open Access ContentAthena Hoeppner
Awareness of Open Access publishing options has increased greatly over the last several years. However, open access content remains nearly indistinguishable from paid content in library systems. The University of Central Florida initiated two projects to raise awareness of the variety, quality, and quantity of OA content. The presenter will describe creating a searchable OA Journals List and resolver in SFX, and a method for placing an icon next to OA articles in EBSCO Discovery Service.
Athena Hoeppner. “Out in the Open: Better Exposure for Open Access Content.” ALA Annual 2014, Las Vegas, NV, 28 June 2014.
Measure Twice and Cut Once: How a Budget Cut Impacted Subscription Renewals f...NASIG
Speakers: Ilda Cardenas, Keri Prelitz, Greg Yorba
The process of looking at subscriptions with the goal of proactively downsizing revealed that the library’s existing renewal workflows were outdated and in need of regular analysis to identify underused resources. Additionally, this project uncovered shortcomings of analysis that is reliant on usage data, the unexpected ramifications of large-scale subscription cancellations, as well as the need for improved communication within and between the many library departments affected by subscription cancellations.
Scopus is Elsevier’s abstract and citation database launched in 2004. Scopus covers nearly 36,377 titles from approximately 11,678 publishers, of which 34,346 are peer-reviewed journals in top-level subject fields: life sciences, social sciences, physical sciences, and health sciences
NISO's Altmetrics Initiative, a presentation by Nettie Lagace for ICIS: Innovating Communication in Scholarship meeting at UC Davis February 13-14, 2014
Attendees will understand what the COUNTER initiative is and how it helps to provide the librarian community with reliable, consistent and compatible online usage statistic reports that can be used to inform collection management decisions. Attendees will be familiar with the different COUNTER reports available for journals, databases and ebooks, and how to access them. They will learn about the COUNTER Code of Practice which advises vendors how to become COUNTER compliant and why this is important.
This presentation was given during the NISO Update session at ALA in Orlando Florida on June 26, 2016. The speaker was Elise Sassone of Springer-Nature.
Beyond COUNTER Compliant: Ways to Assess E-Resources Reporting ToolsNASIG
Kelly Marie Blanchat, presenter
The need to continually evaluate electronic resources should not limited to a metric for how resources perform. The reporting tools that monitor and collect e-resource usage need to have their performance evaluated as well. This presentation will cover how vendor-provided systems -- designed to aid in the decision making process of the e-resources lifecycle -- can be assessed for reporting accuracy. Following this session, participants will have an understanding of what data points to review when assessing vendor-provided usage statistic tools, and will have a method to begin evaluating their own systems. In summer 2015, Yale Library brought up ProQuest’s 360 COUNTER Data Retrieval Service (DRS), a service in which COUNTER-compliant usage statistics are uploaded, archived, and normalized into consolidated reports twice per year. To date 360 COUNTER has freed up a significant amount of time for Yale's E-Resources Group, allowing for staff resources to be allocated elsewhere in the e-resources lifecycle. This extra staff time also allowed time to “kick the tires” of the system, which resulted in an assessment workflow using Microsoft Excel to compare how raw COUNTER data uploaded to the system was affected by title normalization in the knowledgebase. This assessment workflow helped to identify the volume of data available in the system, and also gave clarity to how the 360 COUNTER system works and what steps need to be taken–by both ProQuest and Yale Library–to improve reporting accuracy. Please note that this presentation will touch on issues found within the system, and how ProQuest worked with Yale to identify the source through title normalization decisions, and correct errors when possible. The primary purpose is to bring awareness for the need of reporting tool assessment, which can be applied to any assessment tool, not just 360 COUNTER.
Turning the Corner at High Speed: How Collections Metrics Are Changing in a H...NASIG
Collections metrics have always been an important component of effectively managing libraries. But today they are more important than ever before as user-focused libraries and information centers attempt to adjust their collections to current and future library user needs. Frequently this requires sharp turns, smart traffic control, and even drafting behind other libraries who might be in the lead at any given stretch in order to achieve ultimate success. In this presentation, perspectives from a corporate library context and a liberal arts college library will be presented. What are the key metrics today vs. five years ago? What factors are at work that create changes in metrics value over time? What changes might we expect to see in the future? These and other questions will be addressed.
Speakers:
Marija Markovic, Independent Consultant
Steve Oberg, Wheaton College (IL)
With ever-shrinking library budgets it is more essential than ever to ensure that the library collection is targeted, relevant and well-used. Return on Investment (ROI) has become the mantra of library management and libraries need to show accountability for collection decisions. This webinar will focus on speakers who have successfully implemented assessment metrics (such as COUNTER 3, Eigenfactor and impact factors) as one determining factor of collection development decisions.
As libraries move to become centers of digital collections, maintaining information on the usage of these collections is ever more critical. It's also essential to be able to maintain common measures across heterogeneous collections, in order to be able to effectively analyze how the library's collection dollars are being spent. The Project COUNTER Code of Practice and the SUSHI protocol aid in this work. This session will explore the newly-published Release 4 of the COUNTER Code of Practice for e-Resources and highlight its use in conjunction with the SUSHI (Standardized Usage Statistics Harvesting Initiative) protocol in an active library environment.
Discovery Systems: Connecting the 21st Century Academic User to ContentAthena Hoeppner
Describes three projects using Discovery to serve academic users: Bibliometric studies of discovery content for graduate and faculty papers; Exposing Open Access content in the Discovery service; Integrating Discovery into the course page editor in a Learning Management System.
Athena Hoeppner. "Discovery Systems: Connecting the 21st Century Academic User to Content." II Seminario Bibliotecas Universitarias del siglo XXI, Bogota, Columbia, 24 March 2015.
Out in the Open: Better Exposure for Open Access ContentAthena Hoeppner
Awareness of Open Access publishing options has increased greatly over the last several years. However, open access content remains nearly indistinguishable from paid content in library systems. The University of Central Florida initiated two projects to raise awareness of the variety, quality, and quantity of OA content. The presenter will describe creating a searchable OA Journals List and resolver in SFX, and a method for placing an icon next to OA articles in EBSCO Discovery Service.
Athena Hoeppner. “Out in the Open: Better Exposure for Open Access Content.” ALA Annual 2014, Las Vegas, NV, 28 June 2014.
Measure Twice and Cut Once: How a Budget Cut Impacted Subscription Renewals f...NASIG
Speakers: Ilda Cardenas, Keri Prelitz, Greg Yorba
The process of looking at subscriptions with the goal of proactively downsizing revealed that the library’s existing renewal workflows were outdated and in need of regular analysis to identify underused resources. Additionally, this project uncovered shortcomings of analysis that is reliant on usage data, the unexpected ramifications of large-scale subscription cancellations, as well as the need for improved communication within and between the many library departments affected by subscription cancellations.
Scopus is Elsevier’s abstract and citation database launched in 2004. Scopus covers nearly 36,377 titles from approximately 11,678 publishers, of which 34,346 are peer-reviewed journals in top-level subject fields: life sciences, social sciences, physical sciences, and health sciences
NISO's Altmetrics Initiative, a presentation by Nettie Lagace for ICIS: Innovating Communication in Scholarship meeting at UC Davis February 13-14, 2014
Attendees will understand what the COUNTER initiative is and how it helps to provide the librarian community with reliable, consistent and compatible online usage statistic reports that can be used to inform collection management decisions. Attendees will be familiar with the different COUNTER reports available for journals, databases and ebooks, and how to access them. They will learn about the COUNTER Code of Practice which advises vendors how to become COUNTER compliant and why this is important.
Battledecks 2012 at the American Library Assoc. annual conferenceJanie Hermann
Battledecks is not for the faint of heart. It is a nerve-wracking event where those competing must create a coherent presentation from a deck of slides that they have never seen before. This is truly the perfect way to end any conference experience as courageous individuals compete for the glory of being crowned the next champ.
12 slides, 4 minutes and make sense.The rules are basic, but, as always, "There Can Be Only One".
16 things that Panhandlers can teach us about Content MarketingBrad Farris
Successful panhandling is a lot like content marketing; it's reaching a jaded audience in a saturated market by finding a message that jumps out and moves you to action. This presentation looks at tactics and quotes taken from interviews with panhandlers and street performers and see what we can learn to make our content as effective as their cardboard signs.
This presentation was given at Content Jam 2013 http://www.http://contentjam.com/
Hashtag 101 - All You Need to Know About HashtagsModicum
Social media today moves at a mind-blowing pace. As soon as we feel like we’ve gotten the hang of one thing, something new flies onto the radar. It’s tough to keep up with it all. For example, it’s likely you’ve heard of hashtags. Suddenly, they’ve become part of our everyday lives, but many of us don’t truly understand how to use them. Never fear! In this #Hashtag 101 infographic, our adorable friend the hashbot has fun teaching exactly what you need to know about optimizing the usage of hashtags for business.
Consider your data when choosing a color palette for your charts and graphs. This presentation explains the 3 main types of color palettes, shows examples of how they are using in charts, and explains how to use color when you make your charts interactive.
How would you like to come across during a presentation? Check all that apply — Lazy? Safe? Unimaginative? A rule-follower? If you use a bullet slide, you are checking all those boxes. That's what bullets on a slide sub-consciously say about you. "But," I hear you say, "That's what the template made me do…" or "I had to get these points across, bullets are the best way."
See more at http://makeapowerfulpoint.com/2012/03/18/the-non-bullet-bullet-slide/
This presentation was provided by Karen Wetzel and Todd Carpenter of NISO, Peter Shepherd of Project COUNTER, Tansy Matthews of George Mason University, and Susan Golden of Serials Solutions during the NISO Webinar "COUNTER and Usage Data, Part One: COUNTER: A How-To Guide," held on May 6, 2009.
The NISO Update provides the latest news about NISO's current efforts, including standards, recommended practices and community meetings covering many areas of interest to the library community. Working group members will provide updates on projects newly underway or recently completed
This presentation by Kornelia Junge, explains the COUNTER Code of Practice Release 5. It describes why it was necessary to develop Release 5 which is effect in January 2019, and the development process. It goes on to describe the key features of Release 5 including Metric Types, Attributes and report formats.
These slides about the COUNTER Code of Practice Release 5 reflect recent clarifications and amendments. They provide an overview of Release 5 metrics and reports.
About the Webinar
In a time of shrinking budgets and growing reliance on electronic resources, the collection and analysis of usage statistics has become a staple of the library world. But while usage statistics may be ubiquitous, many librarians still struggle with the best methods of interpreting the data. The ability to effectively understand and apply usage data is an important skill for librarians to master as they attempt to analyze their collections and justify their expenses to administrations.
This webinar will highlight the ins and outs of COUNTER, as well as discuss the process of analyzing the data once harvested.Introductions
Agenda
Todd Carpenter, Executive Director, NISO
Todd Enoch, Head, Serials and Electronic Resources, University of North Texas Libraries;
Chair of the Continuing Education Committee, NASIG
* * * * * * *
COUNTER Update: Release 4 of the COUNTER Code of Practice for e-Resources
Peter Shepherd, Project Director, COUNTER
Integrating COUNTER Statistics within the Information Workflow
Oliver Pesch, Chief Product Strategist and Senior Vice President, EBSCO Information Services
Usage in the Eye of the Beholder: Developing Academic Library Usage Reports that Meet the Needs of Your Institution
Jill Emery, Collection Development Librarian, Portland State University Library
Webinar zu Release 5 des COUNTER Code of PracticeLorraine Estelle
Als Standard für Nutzungsstatistiken elektronischer Ressourcen erhält der COUNTER Code of Practice[1] mit Release 5 eine neue Struktur. Neue Reports und Metriken werden die Genauigkeit der Nutzungsstatistiken für elektronische Ressourcen verbessern. Release 5 des Code of Practice ist ab Januar 2019 gültig und für alle COUNTER-zertifizierten Anbieter verpflichtend.
Im Webinar bieten wir einen Überblick über die neuen Metriken, erläutern die neuen Reports und geben Beispiele, wie diese zur Evaluierung des eigenen Portfolios elektronischer Ressourcen genutzt werden können. Während des Webinars können Fragen gestellt werden, die wir entweder direkt oder im Nachgang beantworten werden. Ebenso freuen wir uns über Ihr Feedback zu Release 5. Zwei Mitglieder des COUNTER Executive Committees werden das Webinar in deutscher Sprache durchführen.
Das Webinar richtet sich sowohl an Bibliothekare, die bereits Erfahrungen mit COUNTER-Statistiken haben und sich auf das neue Release vorbereiten möchten, als auch an Mitarbeiter von Anbietern elektronischer Produkte, die mit der Erstellung von Anbietern elektronischer Produkte, die mit der Erstellung von Nutzungsstatistiken nach COUNTER befasst sind.
Das Webinar wird durchgeführt von:
Irene Barbers, Leiterin des Fachbereichs Literaturerwerbung in der Zentralbibliothek des Forschungszentrum Jülich. Sie ist verantwortlich für den Betrieb und die Weiterentwicklung des Jülicher Electronic Resource Management Systems und für die Auswertung von Nutzungsstatistiken.
Bernd Oberknapp, Gesamtleitung ReDI (gemeinsame Betriebseinrichtung des Konsortiums Baden-Württemberg) an der Universitätsbibliothek Freiburg. ReDI bietet Dienstleistungen für über 100 wissenschaftliche Bibliotheken. Bernd Oberknapp arbeitet am Nationalen Statistikserver mit und ist an der Entwicklung des Electronic Resource Management Systems LAS:eR beteiligt.
Irene Barbers und Bernd Oberknapp sind Mitglieder im COUNTER Executive Committee und in der COUNTER R5 Technical Working Group
[1] https://www.projectcounter.org/
COUNTER’s team of volunteer experts have developed Release
5 of the COUNTER Code of Practice. They have designed fewer
but more flexible usage reports and a reduced number of metric
types with the aim of greater consistency and clarity. Release 5
seeks to address changing needs and to ensure that all publishers
and content providers can achieve compliance. This session will
explain the new release and answer questions from stakeholders.
This presentation was provided by Paul Needham of Cranfield University and Johan Bollen of Indiana University, during the NISO webinar "Measuring Use, Assessing Success, Part Two: Count Me In: Measuring Individual Item Usage," which was held on September 15, 2010.
Join us for a comprehensive insight into COUNTER and the COUNTER Code of Practice including:
What is COUNTER?
Why COUNTER is important to library customers
Why COUNTER is important to publishers
How to become COUNTER compliant and the COUNTER Code of Practice
COUNTER reports for books, journals and databases
This presentation was provided by William Mattingly of the Smithsonian Institution, during the closing segment of the NISO training series "AI & Prompt Design." Session Eight: Limitations and Potential Solutions, was held on May 23, 2024.
This presentation was provided by William Mattingly of the Smithsonian Institution, during the seventh segment of the NISO training series "AI & Prompt Design." Session 7: Open Source Language Models, was held on May 16, 2024.
This presentation was provided by William Mattingly of the Smithsonian Institution, during the sixth segment of the NISO training series "AI & Prompt Design." Session Six: Text Classification with LLMs, was held on May 9, 2024.
This presentation was provided by William Mattingly of the Smithsonian Institution, during the fifth segment of the NISO training series "AI & Prompt Design." Session Five: Named Entity Recognition with LLMs, was held on May 2, 2024.
This presentation was provided by William Mattingly of the Smithsonian Institution, during the fourth segment of the NISO training series "AI & Prompt Design." Session Four: Structured Data and Assistants, was held on April 25, 2024.
This presentation was provided by William Mattingly of the Smithsonian Institution, during the third segment of the NISO training series "AI & Prompt Design." Session Three: Beginning Conversations, was held on April 18, 2024.
This presentation was provided by Kaveh Bazargan of River Valley Technologies, during the NISO webinar "Sustainability in Publishing." The event was held April 17, 2024.
This presentation was provided by Dana Compton of the American Society of Civil Engineers (ASCE), during the NISO webinar "Sustainability in Publishing." The event was held April 17, 2024.
This presentation was provided by William Mattingly of the Smithsonian Institution, during the second segment of the NISO training series "AI & Prompt Design." Session Two: Large Language Models, was held on April 11, 2024.
This presentation was provided by Teresa Hazen of the University of Arizona, Geoff Morse of Northwestern University. and Ken Varnum of the University of Michigan, during the Spring ODI Conformance Statement Workshop for Libraries. This event was held on April 9, 2024
This presentation was provided by William Mattingly of the Smithsonian Institution, during the opening segment of the NISO training series "AI & Prompt Design." Session One: Introduction to Machine Learning, was held on April 4, 2024.
This presentation was provided by William Mattingly of the Smithsonian Institution, for the eight and final session of NISO's 2023 Training Series on Text and Data Mining. Session eight, "Building Data Driven Applications" was held on Thursday, December 7, 2023.
This presentation was provided by William Mattingly of the Smithsonian Institution, for the seventh session of NISO's 2023 Training Series on Text and Data Mining. Session seven, "Vector Databases and Semantic Searching" was held on Thursday, November 30, 2023.
This presentation was provided by William Mattingly of the Smithsonian Institution, for the sixth session of NISO's 2023 Training Series on Text and Data Mining. Session six, "Text Mining Techniques" was held on Thursday, November 16, 2023.
This presentation was provided by William Mattingly of the Smithsonian Institution, for the fifth session of NISO's 2023 Training Series on Text and Data Mining. Session five, "Text Processing for Library Data" was held on Thursday, November 9, 2023.
This presentation was provided by Todd Carpenter, Executive Director, during the NISO webinar on "Strategic Planning." The event was held virtually on November 8, 2023.
This presentation was provided by Rhonda Ross of CAS, a division of the American Chemical Society, and Jonathan Clark of the International DOI Foundation, during the NISO webinar on "Strategic Planning." The event was held virtually on November 8, 2023.
This presentation was provided by William Mattingly of the Smithsonian Institution, for the fourth session of NISO's 2023 Training Series on Text and Data Mining. Session four, "Data Mining Techniques" was held on Thursday, November 2, 2023.
This presentation was provided by Tiffany Straza of UNESCO, during the two-day "NISO Tech Summit: Reflections Upon The Year of Open Science." Day two was held on October 26, 2023.
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COUNTER SUSHI Oliver Pesch, ALA Annual June 2016
1. “Making it count: Usage statistics and electronic resources management”
COUNTER and SUSHI
Oliver Pesch
Chief Product Strategist
EBSCO Information Services
ALCTS/LITA Electronic Resources Management Interest Group
4. COUNTER...
• A Code of Practice seeking “Consistent, Credible & Comparable”
usage reporting usage for scholarly online information
specifying...
– What reports to provide
– How they should be formatted
– What metrics to included
– Guidance for processing transaction logs
– And, how they should be delivered
• Audit required for compliance
5. “Standard” COUNTER Reports
Report Name Report Description
Book Report 1 Number of Successful Title Requests by Month and Title
Book Report 2 Number of Successful Section Requests by Month and Title
Book Report 3 Access Denied to Content Items by Month, Title and Category
Book Report 4 Access Denied to Content items by Month, Platform and Category
Book Report 5 Total Searches by Month and Title
Database Report 1 Total Searches, Result Clicks and Record Views by Month and Database
Database Report 2 Access Denied by Month, Database and Category
Journal Report 1 Number of Successful Full-Text Article Requests by Month and Journal
Journal Report 1 GOA Number of Successful Gold Open Access Full-Text Article Requests by Month and Journal
Journal Report 2 Access Denied to Full-Text Articles by Month, Journal and Category
Journal Report 5 Number of Successful Full-Text Article Requests by Year-of-Publication (YOP) and Journal
Multimedia Report 1 Number of Successful Full Multimedia Content Unit Requests by Month and Collection
Platform Report 1 Total Searches, Result Clicks and Record Views by Month and Platform
6. “Standard” COUNTER Reports
Report Name Report Description
Book Report 1 Number of Successful Title Requests by Month and Title
Book Report 2 Number of Successful Section Requests by Month and Title
Book Report 3 Access Denied to Content Items by Month, Title and Category
Book Report 4 Access Denied to Content items by Month, Platform and Category
Book Report 5 Total Searches by Month and Title
Database Report 1 Total Searches, Result Clicks and Record Views by Month and Database
Database Report 2 Access Denied by Month, Database and Category
Journal Report 1 Number of Successful Full-Text Article Requests by Month and Journal
Journal Report 1 GOA Number of Successful Gold Open Access Full-Text Article Requests by Month and Journal
Journal Report 2 Access Denied to Full-Text Articles by Month, Journal and Category
Journal Report 5 Number of Successful Full-Text Article Requests by Year-of-Publication (YOP) and Journal
Multimedia Report 1 Number of Successful Full Multimedia Content Unit Requests by Month and Collection
Platform Report 1 Total Searches, Result Clicks and Record Views by Month and Platform
Journal Report 1
Database Report 1
Platform Report 1
Book Reports 1 & 2
7. SUSHI...
• A NISO/ANSI standard (Z39.93) enabling the automated
exchange of COUNTER statistics via web services.
• Client/server protocol
– Client (ERM/usage consolidation module) requests the report via
SOAP web service
– Server responds with COUNTER usage in XML format
– Client processes the usage
• Once configured, usage harvesting can be automatic
8. Brief history of COUNTER and SUSHI
2016 Apr Jun Aug Oct Dec 2017
COUNTER
initiative
launched
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2014 2015 2016
Release 1
Journals &
Databases
Release 2
Journals &
Databases
Release 1
Books
Release 3
Journals &
Databases
Release 4
Journals,
Databases
and Books
SUSHI
initiative
launched
SUSHI Draft
Standard
Released
SUSHI
Standard
Released as
Z39.93-2007
SUSHI
Standard
Revised as
Z39.93-2012
SUSHI
Standard
Revised as
Z39.93-2014
Community
Website
launched
COUNTER SUSHI
Implementation
Profile Published
COUNTER SUSHI
Implementation
Profile updated
2012 2013
SUSHI-Lite
Technical Report
Published
DLF ERMI
Report
2001
PALS
International
Forum on
Usage
10. Brief history of COUNTER and SUSHI
2016 Apr Jun Aug Oct Dec 2017
COUNTER
initiative
launched
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2014 2015 2016
Release 1
Journals &
Databases
Release 2
Journals &
Databases
Release 1
Books
Release 3
Journals &
Databases
Release 4
Journals,
Databases
and Books
SUSHI
initiative
launched
SUSHI Draft
Standard
Released
SUSHI
Standard
Released as
Z39.93-2007
SUSHI
Standard
Revised as
Z39.93-2012
SUSHI
Standard
Revised as
Z39.93-2014
Community
Website
launched
COUNTER SUSHI
Implementation
Profile Published
COUNTER SUSHI
Implementation
Profile updated
2012 2013
SUSHI-Lite
Technical Report
Published
DLF ERMI
Report
2001
PALS
International
Forum on
Usage
11. Release 4 of the COUNTER Code of Practice
Significant features:
• Sessions removed
• Federated and automated searches
• Result Clicks & Record Views added
• SUSHI required
Published 2012, became valid December 31, 2013
12. COUNTER SUSHI Implementation Profile
• Published in 2012 to coincide with
COUNTER Release 4
• Reduce ambiguity and abstraction
• Provides needed guidance to
SUSHI Server developers
• A tool for auditors when checking
for compliance
14. Some statistics on SUSHI Harvests*...
Using SUSHI successfully with more than 100 platforms!
* Source: EBSCO Usage Consolidation SUSHI Harvesting Logs
15. Usus Community Web Site for Usage
• Launched in 2015
• Supported by COUNTER; run by
the community
• A forum for discussions and
feedback
• A place to report problems and
seek answers
• Links to useful resources
http://www.usus.org.uk/
16. SUSHI-Lite: lightweight version of SUSHI (2015)
• Micro-service approach to exchanging
COUNTER data (REST/JSON)
• Much lower barrier to client
development
• Request snippets of usage
• Embed COUNTER stats in other
applications
• Trial use
21. Book Report 7:
Number of Successful Unique Title Requests by Month and Title in a Session
• Unique book views in a session
• Title only gets credited with one “request” regardless how
many chapters, pages, sections viewed in that session
• Replaces BR1 & BR2
• Currently optional
23. New COUNTER Web Site
• Fresh look
• Easier to maintain
• Interactive code-of-
practice
• Searchable list of
compliant vendors
• SUSHI server registry
24. COUNTER Report Validator
• Publically available tool
• Validate SUSHI implementations
• Validate COUNTER reports (XML, TSV and Excel)
• Intended for:
– Vendors to validate their COUNTER implementations prior to audit
and release
– Auditors to reduce the cost and time of the audit
– Librarians to verify reports received and report errors
• Being developed by COUNTER with funding provided by the
EBSCO Foundation
26. R4: Journal Report 1 vs Database Report 1
Database Report breaks out usage
by metric type. Journal (and book)
reports don’t.
Excel version of Journal Report 1 has
totals for PDF and HTML, XML
version breaks them out my month
27. R5: Journal Report 1 (imagined)
In Release 5 all reports would
include the metric type. Ideally with
using the same vocabulary in Excel
as XML
28. COUNTER Release 5
Adding clarity...
• More comprehensive glossary
• Describe how reports and
metrics are used
• Include scenarios
29. COUNTER Release 5
Simplification & Flexibility...
• Consistency between reports
• Fewer “standard” reports
• Include “general” reports
• Introduce filters and attributes
on general reports to replace
feature-specific optional
reports
RELEASE 5
30. COUNTER Release 5
Continuous maintenance...
• Formalize process for
enhancements
• Provide mechanism for
changes to be adopted without
waiting for new standard
RELEASE 5
31. References and further reading
• COUNTER Code of Practice [Release 1], COUNTER, December 2002, url: http://www.projectcounter.org/codeofpractice.pdf
• Electronic Resource Management: The Report of the DLF Initiative, DLF, 2004, published online at: https://old.diglib.org/pubs/dlf102/
• Press Release: NISO Initiative to Standardize Online Usage Statistics Harvesting, NISO, 2005-11-15, published online at:
http://www.niso.org/news/pr/view?item_key=756120eb4a8c7871789809024f18dc81dfdfa345
• SOAP protocol definition, Wikipedia, url: https://simple.wikipedia.org/wiki/SOAP_(protocol)
• eJournal Interface can Influence Usage Statistics: Implications for Libraries, Publishers, and Project COUNTER, Phil Davis, arxiv.org, July 27, 2005.
url: https://arxiv.org/ftp/cs/papers/0602/0602060.pdf
• Release 1 of the COUNTER Code of Practice for Books and Reference Works, COUNTER, March 2006, url:
http://www.projectcounter.org/cop/books/cop_books_ref.pdf
• Release 3 of the COUNTER Code of Practice for Journals and Databases, COUNTER, August 2008, url:
http://www.projectcounter.org/r3/Release3D9.pdf
• Hybrid Open Access Journal definition, Wikipedia, url: https://en.wikipedia.org/wiki/Hybrid_open_access_journal
• COUNTER SUSHI Implementation Profile, NISO SUSHI Standing Committee, August 2012, url:
http://www.niso.org/apps/group_public/download.php/13635/RP-14-2014_COUNTER_SUSHI_IP.pdf
• Continuous Maintenance Procedures Standardized Usage Statistics Harvesting Initiative (SUSHI) Protocol (ANSI/NISO Z39.93), NISO website, url:
http://www.niso.org/workrooms/sushi/continuous_maintenance
• REST definition, Wikipedia, url: https://en.wikipedia.org/wiki/Representational_state_transfer
• JSON definition, Wikipedia, url: https://en.wikipedia.org/wiki/JSON
• SUSHI-Lite: Deploying SUSHI as a Lightweight Protocol for Exchanging Usage via Web Services, NISO SUSHI Standing Committee, July 2016, url:
http://www.niso.org/apps/group_public/download.php/15331/NISO%20TR-06-201x%20SUSHI-Lite%20Protocol%20Draft%20For%20Trial.pdf
Good afternoon.... I am Oliver Pesch and I am here to talk about COUNTER and SUSHI...
I work as product strategist for EBSCO and I also do a lot of work with COUNTER and NISO. For COUNTER I serve on the board of directors, the Executive Committee and am chair of the COUNTER Release 5 Technical Working Group. For NISO I serve on the board of directors and am co-chair of the NISO SUSHI Standing Committee.
Likely most of you are quite familiar with both COUNTER and SUSHI so I will keep the introduction brief so we can discuss recent developments and take a look a head to what is in store for us.
Lets start with a quick background on COUNTER and SUSHI
COUNTER is a Code of Practice for usage reporting – consistent, credible and compatible usage reporting. The code specifies the reports to provide, how they should be formatted, what metrics to include, how transactions should be processed and how the reports are to be delivered. Credibility is enhanced by the requirement for vendors to under go an audit.
Here is the list of “standard” reports – those that must be supplied (when applicable) by the vendor.
These are the ones you are probably most familiar with are... Journal Report 1, Database Report 1 and Book Reports 1 & 2 which provide the basic stats for cost-per-use analysis. And Platform Report 1 is likely the one you use when assembling overall numbers for various surveys and annual reports. We will talk about Book Report 1 & 2 a little later...
SUSHI describes a client/server approach to harvesting COUNTER stats such that an ERM or usage consolidation application, once configured properly, can automatically request and retrieve usage stats on a regular basis (more on that later too).
Here is a timeline that puts this in historical context...
In the late 1990s, the Publishers and Libraries Services group (PALS) began looking into the challenges of usage reporting of online resources. They held an international forum on usage in London in June of 2001 which directly lead to the creation of COUNTER
And the publication of the 1st code of practice in 2003. And as you can see, several releases have followed over the years
For SUSHI, the 2004 DLF ERMI report was the likely its incubator... ERMs were coming on the market and the report acknowledged the promise of COUNTER as a standard for reporting usage... SUSHI came about shortly after as the automated harvesting solution to address the practicality of downloading 100s of usage reports from dozens of content providers.
SUSHI became official ANSI/NISO standard in 2007.
So with that background, lets talk about some developments of note
From the timeline perspective
- the events are COUNTER Release 4, the COUNTER SUSHI Implementation Profile, Usus web site and the SUSHI-Lite technical report...
COUNTER Release 4 had a few impactful changes...
Sessions were removed since federated searching made them an unreliable metric.
Federated searches became “federated and automated” searches. Previously a discovery service or pre-selected multiple-database searches were counted as “regular” searches but counts no longer reflected user action or intent – and database search stats sky-rocketed as a result. With Release 4, “regular” searches are counted hen the user selected the database otherwise they are automated.
And because “searches” were a less reliable metric, result clicks and record views were added to for database assessment reflect user actions related to a given database – a better measure of value.
Plus SUSHI became a requirement for compliance... Though enforcement seemed to be a bit spotty...
SUSHI was a frequent topic of discussion and often not in a good context... Incompatible implementations lead to a lot of frustration and while the standard itself is OK, it is abstract enough to cause confusion to implementers. The COUNTER SUSHI Implementation profile was developed by the SUSHI standing committee to provide specific guidance to developers (and auditors) to remove ambiguity.
While there has been a sense the SUSHI isn’t working, with the efforts of various groups, things are improving...
Lets look at some numbers...
Last February, EBSCO’s SUSHI harvesting was averaging 60% FAILURE rate. Since that time we introduced an updated version of our SUSHI Client...
This coupled with significant improvements on the part of publishers, we have gone from seeing a 60% FAILURE rate in February of 2015 to a 95% SUCCESS rate in February of 2016.
In 2015 the Usus web site was launched. Supported by COUNTER but run by the community, this site provides a forum for discussion and feedback. If you have a question or problem with a SUSHI report or vendor, submit it through the feedback link and the Usus supervisory team will look into it. The track record is pretty good... But normally if a compliance issue is uncovered, the Usus team works with the vendor and the issue is usually fixed quickly.
Also in 2015, the SUSHI Standing Committee published a technical report which described using a current-day micro-service approach to SUSHI. The goal was to lower the barrier to client development as well as offer the option to exchange snippets of usage data so one could, for example, request usage just for one journal and embed that usage in another application. SUSHI-Lite is currently in trial use.
Here is an example of a request – it looks like a URL and it is...
The response is in JSON format and most developers familiar with today’s web development languages can easi;y process this.
And speaking about embedding usage... Imagine a typical renewals screen for a subscription management system... A place where renewal decisions are made...
If we can add use and projected cost-per-use to this screen we have enhanced the user’s workflow by adding key data needed to inform the decision.
Any of you find Book Report 1 and Book Report 2 challenging when trying to compare usage across platforms? Comparing a count of whole book downloads to chapter downloads is virtually meaningless. COUNTER has addressed this with Book Report 7 – currently an optional report that reflects unique book views within a user session. We expect this to become standard in the next release of the code of practice.
OK... Now a quick look ahead
COUNTER will have a new website in a couple weeks. In addition to be more “current”, it will offer interactive browsing of the code of practice and a searchable list of compliant vendors... Plus the SUSHI server registry will be integrated... And searchable by publisher.
Also in the works... COUNTER is developing a COUNTER Report Validator. This will be an online tool that will allow vendors, auditors and librarians to perform quick validation of SUSHI implementations and regular excel COUNTER reports. The goal is to provide a consistent test environment that all implementers can use and thus reduce development time and increase compliance and interoperability.
And then there is release 5 of the COUNTER Code of Practice. You will likely be hearing and reading more about this in the coming weeks and months. The major themes are consistency, clarity, simplification, flexibility all while introducing an continuous maintenance approach.
Consistence... Here is Journal Report 1 and Database Report 1. Database Reports have one row per metric type, whereas, Journal Report 1 is only recording details for Full Text Requests. The Excel version of Journal Report 1 only has reporting period totals for HTML and PDF yet the XML version has these broken out by month.
In release 5 the goal is for consistency between reports and formats. For example, all reports would include usage broken out by metric types and, where practical, the same vocabulary would be used in Excel and XML versions.
Adding clarity through better definitions... Including intended purpose of reports and metric types... And possibly providing scenarios that visually represent a user’s trip though a site and the metrics that result for various user actions.
While it may sound like a contradiction, we are looking to reduce the number of reports and increase flexibility. We would start by getting rid of several of the single-purpose optional reports and replace them with general reports for titles, databases, etc. General reports that can be filtered or configured to meet specific reporting goals. For example. a librarian would be able to select criteria to generate a title report with usage broken out by device type, limited to open access articles...
Finally, the plan is for COUNTER Release 5 to include processes that allow for continuous maintenance so that, much like with SUSHI, changes can be introduced without waiting for a 5 year review of the standard.