The document discusses how library and information services (ILS) can link their outcomes to support broader institutional goals such as internationalization, employability, community engagement, and alumni fundraising. It suggests ILS consider values like economic and social impact as well as help manage risks, costs, and support transformational change. ILS are also encouraged to link their outcomes to government goals and engage with boards by staying relevant, providing evidence, discussing digital strategies, cultivating stakeholders, communicating their narrative, and participating in professional networks.

1. The Value and Impact of Library &
Information Services
A Vice Chancellor’s Perspective
Professor Karen Stanton
May 2016
175 YEARS OF EXCELLENCE
FOUNDED 1841

3. Linking ILS Outcomes to
Institutional Outcomes

4. Linking ILS Outcomes to
Institutional Outcomes
A Broad Perspective
•Internationalisation
•Business Development
•Employability / Higher
Apprenticeships
•Community Engagement
•Alumni Relations /
Fundraising

5. Linking ILS Outcomes to
Institutional Outcomes
A Broader Perspective
• Consider the values
• Economic & Social
Impact/ Civic Engagement
• Managing Risk
• Manage the cost base
• Emphasise support for
transformational change

6. Linking ILS Outcomes to
Government Outcomes
How can ILS help?

7. Engaging with the Board
• Stay relevant
• Evidence based
• Talk Digital
• Cultivate key
stakeholders
• Sell the narrative
• Professional bodies and
networks: the tribe!